We stayed in the mastersuite which was delightful -light,spacious,characterful with mexican wooden furniture, lovely balcony overlooking the garden and pool, superb large comfortable bed and great bathroom - especially the jacuzzi complete with candles. All of this was rendered even more romantic by the artistic use of flowers and petals to decorate the bed and bathroom, together with delightful creation... more

We spent an entire week here and it was great! The room was very spacious and clean, with a very convenient small refrigerator. All the rooms are overlooking the interior garden with a swimming pool and beautiful tropical plants. The location is very convenient, only one block from 5th avenue with all its boutiques and restaurants, and 3 blocks from... more

I can't say enough good things about this hotel. This was my first visit to Playa del Carmen, and I wasn't sure what to expect, so chose this hotel based on the ratings here on Trip Advisor. Boy, did I choose well ! This hotel is perfectly situated. It's just a block from Fifth Avenue (where everything happens), but far... more

I spend months debating which hotel to stay in while in Playa and the Hacienda Paradise was perfect for us! We were treated like kings and queens upon our arrival! The place was just like your home away from home! The staff was always there to greet you with a huge smile and wait on your every need! The breakfast... more

A first stay for me at Hacienda Paraside but it won't be the last! From the moment we walked in the door at check in to the moment we had to say goodbye, the staff could not have been more attentive! The rooms are beautiful! Comfortable beds, clean, nice bathrooms with hot water all the time! The complimentary full breakfast... more

We spent a long weekend here in early September celebrating our 15th anniversary and it was wonderful. The Master Suite is spacious, clean, comfortable and packed with every amenity you could ask for (and then a few extras). My wife is enrolled in an online academic program that requires daily class participation, the hotel’s wireless internet service worked flawlessly 24... more

After three long flights, a bus ride, and a half mile walk my boyfriend and I were ready for some relaxation. Upon entering Hacienda Paradise, looking very tired and very sweaty, the front desk person immediately handed us damp, cool towels and glasses of orange juice. This just simply set the tone for our stay at Hacienda Paradise. The air... more

This was my first time on Playa del Carmen, so picking an hotel was kind of complicated, finally decided for Hacienda Paradise and I must say it was a great selection, all positive reviews were very accurate. The location is pretty good, if your looking for nightlife or just want to spend some time on the beach (the rate include... more

Whenever I stay at a hotel, I always say I will write a review on Tripadvisor - whether it's bad or good, but I never get around to it after I return home. But, this hotel was so wonderful on every level, I just had to take a moment to write and encourage future travelers to Playa del Carmen to... more