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Real Playa del Carmen

5th Avenue between 34th & 38th Sts, Playa del Carmen 77710, Mexico
Hotel amenities
Real Playa del Carmen
Best prices for: 1 room 1 guest
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Ranked #126 of 198 Hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed 1 week ago
Keren H Ottawa, Canada
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959 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ottawa, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We've stayed at the Royal before and it didn't disappoint in 2015. For those of you who have travelled to Mexico before or to other all-inclusives, I really encourage you to try Real. It truly is exceptional. The quality of the food is top-notch and service made the difference. They've started to tailor to mainstream with more Tex-Mex offerings than... More 

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Chicago, Illinois
Contributor
14 reviews 14 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 22, 2015

WE stayed at the Iberastar Queztal In Playa del carmine From Feb. 10th through the 20th of Feb.2015. The resort was perfect for us. The food & Beverages were top notch. The Bartenders cooks waiters, helpers Maids , heck everybody were friendly and so polite . Beautiful Beach & The Biggest pool We have ever seen. We have been Going... More 

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Wichita, Kansas
1 review
5 of 5 stars Reviewed February 17, 2015

We had a great stay at the Real Playa Del Carmen last week - all inclusive.. Hotel was great and the restaurants were super. The hotel, pools and grounds were spotless, The room was very good, and the room attendant was very upbeat and courteous. Restaurants were very good and the servers were especially attentive and courteous. At Maria's, the... More 

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Playa del Carmen, Mexico
1 review
5 of 5 stars Reviewed January 30, 2015

Our winter getaway to Playa Del Carmen was even more extraordinary with our stay at the Gran Porto Real! Our housekeeper Celene Romero did an exemplary job keeping our room tidy and every day making our room a romantic palace with rose petals and towel sculptures. The hotel provides every possible amenity and the staff is super friendly. Most of... More 

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Saskatchewan, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed November 27, 2014

We booked out stay at Real Playa del Carmen online. We had been to Playa Del Carmen many times prior, always staying at smaller 3 star hotels, so this was a hotel that looked like our "norm". Location was ok, but I prefer to be closer to the main part of 5th. Service was ok. Rooms were below what we... More 

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Philadelphia, Pennsylvania
Contributor
20 reviews 20 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 26, 2014

We went in October and it's rainy season but we had a wonderful time anyway!! Place was great food was excellent! The staff didn't know what to do for you next!reuben the bell hop was so nice, Elizabeth in the spa was great!! But Roberto who was at the vacation club desk was just so personable he is doing such... More 

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Sydney
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 1, 2014

Firstly the food and the alcohol were good, the restaurant and the waiters were nice, friendly and generous but the front desk and their service were nothing but horrible and terrible. The whole stay I had headaches and runny nose from some aging flowery smell in the bedroom then for five days we had cold showers. We asked them about... More 

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Mexico
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 23, 2014

I've loved staying at this hotel. It's been beautiful, from the service to the entertainment has been amazing. I think the poolside entertainment and the evening shows have made my stay even better and sets it apart from other resorts. The staff are friendly and over my short stay i have become friends with many of the pleasant staff members.... More 

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Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed July 20, 2014

Stayed in this hotel for 10 days. The breakfast food was held over for lunch and then lunch became dinner. The pool was so tiny only 6 people could go in it at at time. I would never recommend this place to anyone.

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Romee
Contributor
12 reviews 12 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 7, 2014

i booked this place because it was cheap and it was full board,drinks inclueded i was expecially interested in the free drinks at the beachclub.i wasnt really thinking i would end up having dinner/lunch there verynight but the buffet was real good,the guys working there really helpfull and they go extra notch to help you out,and the food was always... More 

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