We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 200 Playa del Carmen hotels

Real Playa del Carmen

2.5 of 5 Resort (All-Inclusive)   |   5th Avenue between 34th & 38th Sts, Playa del Carmen 77710, Mexico
Hotel amenities
Real Playa del Carmen
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Save Saved
You added Real Playa del Carmen to your Saves list
67%
Ranked #129 of 200 Hotels in Playa del Carmen
A recent review
5 of 5 stars Reviewed August 23, 2014
Chi O Mexico
Write a Review

939 reviews from our community

Traveler rating
    264
    333
    137
    98
    107
See reviews for
174
383
42
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (939)
  • Mar-May only
    (218)
  • Jun-Aug only
    (219)
  • Sep-Nov only
    (215)
  • Dec-Feb only
    (287)
All months
Sydney
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 1, 2014 via mobile

Firstly the food and the alcohol were good, the restaurant and the waiters were nice, friendly and generous but the front desk and their service were nothing but horrible and terrible. The whole stay I had headaches and runny nose from some aging flowery smell in the bedroom then for five days we had cold showers. We asked them about... More

Was this review helpful? Yes
Mexico
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 23, 2014

I've loved staying at this hotel. It's been beautiful, from the service to the entertainment has been amazing. I think the poolside entertainment and the evening shows have made my stay even better and sets it apart from other resorts. The staff are friendly and over my short stay i have become friends with many of the pleasant staff members.... More

Was this review helpful? Yes 1
Calgary, Canada
Reviewer
5 reviews 5 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 20, 2014

Stayed in this hotel for 10 days. The breakfast food was held over for lunch and then lunch became dinner. The pool was so tiny only 6 people could go in it at at time. I would never recommend this place to anyone.

Was this review helpful? Yes 3
Romee
Contributor
12 reviews 12 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 7, 2014

i booked this place because it was cheap and it was full board,drinks inclueded i was expecially interested in the free drinks at the beachclub.i wasnt really thinking i would end up having dinner/lunch there verynight but the buffet was real good,the guys working there really helpfull and they go extra notch to help you out,and the food was always... More

Was this review helpful? Yes
Courtenay, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 1, 2014

If you are looking for luxury and class keep going, the rooms were very clean and the staff are very friendly. The location was excellent, just far enough from the constant goings on, on the main drag. We upgraded to their sister Hotel, the Gran Porto, well worth the extra dollars, the food was awesome and the hotel is beautiful.... More

Was this review helpful? Yes 2
Top Contributor
85 reviews 85 reviews
8 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed April 21, 2014

The staff English is not a requirement, but it was fun with the hand gestures. My room had a loud a/c, old tv and little hot water. The bed was like sleeping on a board. I was staying all inclusive, the only meal I enjoyed was breakfast and it was limited. 43.00 a night all inclusive Can't say I'll return... More

Was this review helpful? Yes
London, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed April 13, 2014

I got bumped here from one of the other Tukan properties so I ended up only paying about $45 USD a night when the going rate is around $75-100 so I cannot really complain. As others have noted the property is pretty worn. The rooms could use a renovation. I had a very small balcony, old style TV, and dated... More

Was this review helpful? Yes
Regina, Saskatchewan, Canada
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 29, 2014

>We stayed at the Real Play del Carmen from March 17 to19th > > Real Playa Del Carmen Hotel and Beach Club > Location -# rated 2 _ The beach is far away and shuttles are not as frequent as stated on web sites. Rocky shore. > Sleep Quality rated # 2 - I do not think any rooms are... More

Was this review helpful? Yes 2
Playa04, Manager at Real Playa del Carmen, responded to this review

Thank You very much for your comments, we really appreciatte it, aslo mentioned our Employees, All your notes are so important for us. Best Regards More

Chadds Ford, Pennsylvania
2 reviews
5 of 5 stars Reviewed March 20, 2014

Additional great service from the stay & several individuals not mentioned in my previous review: Pepe (Host) - Maria Marie Restaurant (probably our preferred choice) Yali & Samira (Supervisor) Members Only Club Room Guillermina - Housekeeping (Night Turn-down Service) Selma Nicoli - Spice Restaurant

Was this review helpful? Yes
Queretaro, Mexico
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 11, 2014

The hotel is perfectly located if you are looking to stay in Playa del Carmen during your whole trip. Nice lobby/bar just in front of La Bodeguita del Medio. If you pay a little bit extra of the all-inclusive plan, you get this "VIP bracelet" that includes a better alcohol selection and restaurants along Playa del Carmen. Highlights. Very nice... More

Was this review helpful? Yes 1
Playa04, Manager at Real Playa del Carmen, responded to this review

Thank you very much indeed for your comments, we really appreciatte your time and notes, and hoping that you are coming back again soon. Best Regards. More

Questions? Get answers from hotel staff and past guests. Ask a question
Do you own or manage Real Playa del Carmen?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Real Playa del Carmen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Real Playa del Carmen

Address: 5th Avenue between 34th & 38th Sts, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Real Playa del Carmen 2.5*
Number of rooms: 135
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Agoda and Tingo so you can book your Real Playa del Carmen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Real Playa Del Carmen Hotel Playa Del Carmen
Real Hotel Playa Del Carmen
Playa Carmen
Real Playa Carmen
Playa Del Carmen Real
Real Playa Del Carmen Riviera Maya, Mexico

566 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (560)
Viewed
Pool/beach area (86)
Viewed
Hotel & grounds (102)
Viewed
Room/suite (71)
Viewed
Business center/function rooms (3)
Viewed
Bathroom (5)
Viewed
Dining (46)
Viewed
View from room (13)
Viewed
Family/play areas (7)
Viewed
4:55
Videos (1)
Viewed
Other (226)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay