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All 199 Playa del Carmen hotels

Real Playa del Carmen

2.5 of 5 Resort (All-Inclusive)   |   5th Avenue between 34th & 38th Sts, Playa del Carmen 77710, Mexico
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Ranked #132 of 199 hotels in Playa del Carmen
A recent review
5 of 5 stars Reviewed May 7, 2014
marteena Romee
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932 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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English first
Calgary, Canada
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed in this hotel for 10 days. The breakfast food was held over for lunch and then lunch became dinner. The pool was so tiny only 6 people could go in it at at time. I would never recommend this place to anyone.

Was this review helpful? Yes 1
Romee
Contributor
12 reviews 12 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 7, 2014

i booked this place because it was cheap and it was full board,drinks inclueded i was expecially interested in the free drinks at the beachclub.i wasnt really thinking i would end up having dinner/lunch there verynight but the buffet was real good,the guys working there really helpfull and they go extra notch to help you out,and the food was always... More

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Courtenay, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 1, 2014

If you are looking for luxury and class keep going, the rooms were very clean and the staff are very friendly. The location was excellent, just far enough from the constant goings on, on the main drag. We upgraded to their sister Hotel, the Gran Porto, well worth the extra dollars, the food was awesome and the hotel is beautiful.... More

Was this review helpful? Yes 2
Top Contributor
82 reviews 82 reviews
8 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed April 21, 2014

The staff English is not a requirement, but it was fun with the hand gestures. My room had a loud a/c, old tv and little hot water. The bed was like sleeping on a board. I was staying all inclusive, the only meal I enjoyed was breakfast and it was limited. 43.00 a night all inclusive Can't say I'll return... More

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London, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed April 13, 2014

I got bumped here from one of the other Tukan properties so I ended up only paying about $45 USD a night when the going rate is around $75-100 so I cannot really complain. As others have noted the property is pretty worn. The rooms could use a renovation. I had a very small balcony, old style TV, and dated... More

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Regina, Saskatchewan, Canada
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 29, 2014

>We stayed at the Real Play del Carmen from March 17 to19th > > Real Playa Del Carmen Hotel and Beach Club > Location -# rated 2 _ The beach is far away and shuttles are not as frequent as stated on web sites. Rocky shore. > Sleep Quality rated # 2 - I do not think any rooms are... More

Was this review helpful? Yes 1
Playa04, Manager at Real Playa del Carmen, responded to this review

Thank You very much for your comments, we really appreciatte it, aslo mentioned our Employees, All your notes are so important for us. Best Regards More

Chadds Ford, Pennsylvania
2 reviews
5 of 5 stars Reviewed March 20, 2014

Additional great service from the stay & several individuals not mentioned in my previous review: Pepe (Host) - Maria Marie Restaurant (probably our preferred choice) Yali & Samira (Supervisor) Members Only Club Room Guillermina - Housekeeping (Night Turn-down Service) Selma Nicoli - Spice Restaurant

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Queretaro, Mexico
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 11, 2014

The hotel is perfectly located if you are looking to stay in Playa del Carmen during your whole trip. Nice lobby/bar just in front of La Bodeguita del Medio. If you pay a little bit extra of the all-inclusive plan, you get this "VIP bracelet" that includes a better alcohol selection and restaurants along Playa del Carmen. Highlights. Very nice... More

Was this review helpful? Yes 1
Playa04, Manager at Real Playa del Carmen, responded to this review

Thank you very much indeed for your comments, we really appreciatte your time and notes, and hoping that you are coming back again soon. Best Regards. More

Maple Ridge, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed March 7, 2014

Well I just got back from a 2 week vacation to Playa Del Carmen...again. We decided to do an all inclusive this time around and picked the Real Playa Del Carmen because it was situated right where we wanted to be.. on 5th Ave. When booking with my travel agent (who told me it was great) we decided to get... More

Was this review helpful? Yes 4
Playa04, Manager at Real Playa del Carmen, responded to this review

We really apologize if we did not exceeded you expectations and we do our best effort to improve facilities and service, we keep in mind all you comments which ar so important for us. I talked already with all Supervisor. Best Regards, More

Burnaby, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 1, 2014

We Had to upgrade to a better room upon arrival add an extra $140. usd for 2 weeks,,,,,, and we were also offered use and restaurant of there sister hotels down at the beach these hotels are 5 * $750.00 for my husband and I,,,,,,, we said no ! ,,,, of course!,,,,, while the hotel manager was watching on and... More

Was this review helpful? Yes 2
Playa04, Manager at Real Playa del Carmen, responded to this review

We thank you for your time and comments, which are so welcome, We already wrote down your notes in order to improve and change. We aprreciate your comments. Best Regards. More

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Additional Information about Real Playa del Carmen

Address: 5th Avenue between 34th & 38th Sts, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:2.5 star — Real Playa del Carmen 2.5*
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Also Known As:
Real Playa Del Carmen Hotel Playa Del Carmen
Real Hotel Playa Del Carmen
Playa Carmen
Real Playa Carmen
Playa Del Carmen Real
Real Playa Del Carmen Riviera Maya, Mexico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#52 Top resorts Hotel in Playa del Carmen #77 On the Beach Hotel in Playa del Carmen
Hotel Class
Number of rooms
135

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