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Paradisus Playa Del Carmen La Esmeralda

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5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
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Paradisus Playa Del Carmen La Esmeralda
Paradisus Playa Del Carmen La Esmeralda
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4,471 Reviews from our TripAdvisor Community

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Merlo, Buenos Aires, Argentina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Awesome stay at the paradisus!! The food is incredible and there is a wide variety of restaurants with different cuisines from around the world. There is also many activities to do in the hotel, such as pole dance, which was the best class that I took and the teacher was incredible. I recommend to eat in Passion, it is not... More 

Helpful?
Thank Rosa N
Nanaimo, British Columbia, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

We travelled with our daughter in October to this amazing resort. As soon as we arrived we found the front desk to be more than accommodating and friendly. We stayed in the one bedroom swim up room and it was perfect!! We enjoyed breakfast delivered to our room each morning and sat out on our deck. The food was so... More 

Helpful?
Thank Tammy S
Mississauga, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

This was our second visit to Paradisus La Esmeralda. We travelled with two small children and our parents. Driving up to the resort's entrance may not have the typical grandeur but once on the property, it reveals itself as the 5 star that it is. The grounds are beautiful and well kept. We were checked in by Ericka in the... More 

Helpful?
Thank DiRiBo
1 review
5 of 5 stars Reviewed yesterday NEW

Think about a place where all you do is relax, eat and drink well, as you enjoy great service! That was our experience at La Esmeralda during the last winter break. I went with my fiancee, my parents and my 10-year old son, and everybody loved it! The staff was warm and kind, the restaurant options were great, the New... More 

Helpful?
Thank evelyn f
Staten Island, New York
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This review is way overdue, and I apologize,I really thought I had written it, but we stayed at Paradisus Playa del Carmen La Esmerelda during the summer. It was one of the best vacations we have ever had. I will break it down by the things we looked for when booking, and hopefully you will find it helpful. Just to... More 

Helpful?
1 Thank TarahDee
Perkasie, Pennsylvania
1 review
5 of 5 stars Reviewed 2 days ago NEW

Don't be fooled by the lack of a grand entrance. Once inside, the resort is nicely decorated, very clean, and well maintained. The people were all very friendly and hard working. We were hoping for a nice week of relaxation and got more than we hoped for. Great food and drinks. Room was much better than expected. Jacuzzi on the... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank Joseph S
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

I'd like to say a special thank you to the activity coordinators Ivan, Gabrielle, and Diania they went out of there way to make sure our stay was the best it could possibly be!! I'd also like to say thank you to our waiter at the naos mesero Antonio Morales! We referred to him as our Spanish teacher! He always... More 

Helpful?
Thank CelesteCourt
Peachland, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

We didn't know what to expect for our first visit at the resort. Everything was exactly as stated. The rooms were spacious, elegant and spotlessly clean at all times. The pool and beach areas and chairs were wonderful and always clean, with many seats available. The public areas were lovely, with many places to lounge, always a server at hand.... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank kathrynf306
Calgary, Canada
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I am writing this review for both La Esmeralda and La Perla. We actually stayed in Esmeralda side (the family side) not by choice but it was fine as you are allowed to access and use the facilities of the adult only side. Check in: Giselle had checked us in and was friendly, quick and efficient. Roughly 10-15 process. We... More 

Helpful?
4 Thank CanadaYVR
Jersey City, New Jersey
1 review
5 of 5 stars Reviewed 3 days ago NEW

First time traveling outside of the US for a group event. I had 32 people and everything from shuttle pick to check in and check out were top notch. The hotel had a separate welcome area with everyone's bracelets and room keys ready to go and a welcome drink ready for our guests. Very friendly staff. Food was a better... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank Lourdes S
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