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Hotel Casa Tucan

Calle 4 entre Avenida 10 y 15, Playa del Carmen 77710, Mexico
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Hotel Casa Tucan
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185 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • All months
    (185)
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    (49)
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    (40)
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    (37)
  • Dec-Feb only
    (59)
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Casa Tucan was perfect for our trip. Great price, clean and comfortable room on the ground floor with our own hammock outside. Great attention to detail in arranging towels etc. Short walk from the ADO bus station and 5th avenue. Ideal for what we needed.

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Braunschweig, Germany
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location is really great for the price but we had a room on ground level and this was smelling very moldy. You can tell the place has no ac so the rooms on this level are very humid. I hear the upper rooms get really hot so you can decide what you prefer: heat or mold. Other than that... More 

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1 review
5 of 5 stars Reviewed July 3, 2015

Great rooms and pool area is very nice to relax in.... WiFi is good... very friendly English speaking staff giving good advice on taxi fares and directions.... great restaurants and laundrette within 30m. ... always stay here when I'm in playa.... wouldn't go anywhere else

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 26, 2015

Love this small hotel that we found by chance. GERMAN Staff is very friendly and the hotel is perfectly located, near shops and restaurants and 2 blocks away from the sea. There is a nice swimming pool and it is very quiet. Highly recommended. We paid 45$ a night for a large family room (2in fact) with enough beds for... More 

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Tepic, Mexico
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 29, 2015

We were planning to stay for one night in Playa del Carmen, we had the plan to do an EXcursion to XoXimilco one day and Xel-Ha next day so we were looking for a place not so luxury, close to the ADO station, nice and clean. We checked out 4 different options in the 5th avenue, 2 more on the... More 

Was this review helpful? Yes 3
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 25, 2015

This is a small hotel with a lot of character. Each room has a different theme and is decorated accordingly. There is a beautiful courtyard in the hotel and a large pool. For being in the middle of Playa del Carmen it is very quite. The only thing we ever heard from our room was the birds. There was no... More 

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Pflugerville TX
Level Contributor
108 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed March 24, 2015

We were given this as an option to the small hotels to look at by ProDive in PDC. It was our first stop - made one more the block over and knew this would be my 21 year old son's home away from home for the month of March. We rented it for 1 month and he got a room... More 

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Kalamazoo, Michigan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 23, 2015

We would recommend staying here and will return. Easy walking distance to many restaurants, shopping, nightlife and the beach. What was most attractive was the ever helpful staff and very good food in the small hotel restaurant. ( My wife has a special diet and they easily adapted to her needs). English, German and Spanish spoken here by many of... More 

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Oakland, California
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 9, 2015

This hotel was close to everything. Well priced and very clean. Has a pool that was refreshing after a full day in the sun. The staff were very accommodating and helpful. There were free safety deposit boxes available. Rental car agency right next door. ADO bus station to airport 4 block away.

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Quebec City, Canada
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed February 9, 2015

Home sweet home. This is what I feel evertime I come back to Casa. The same staff work here year after year after year. This is a sign that everyone enjoy the place. The rooms are spacious, clean, very clean with a unique theme for eahc one, the tropical garden and the pool are beautiful and people welcome you with... More 

Was this review helpful? Yes 1
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Amenities