We can't wait to go back here. We stayed 7 days from 2-27-12 to 3-5-12 and it was one of the best vacations we have ever had. All the rooms are clean and face either the pool or the garden. Lush flowering vegitation is everywhere and Rob (the general manager) and his staff were extraordinarily courteous and helpful. We plan... More

My best friend and I went to spend my birthday. It was such a pleasant experience. We went there via bus and they guided us via phone and email as to how to get there. We get there and there is a great gentlemen who checks us in tells us where to go. The location is great. The pools are... More

Simply EXCELLENT!! The staff is very courteous and nice. The food at the Maya Bistro is delicious. Rooms are clean and comfortable. The hotel is about 50 feet from the famous "5ta Avenida" (Fifth Avenue). We were close to all the action but we still had peace and quiet in the hotel. The pool area is very relaxing. All in... More

Just got back from a 4 night stay. It was wonderful. The hotel is clean & well kept. The people working at the hotel couldn't of been nicer. Love Aldo the bartender. I had read so many reviews before I went & they were right, it was great. Your a block from 5th ave. makes it ideal. It was a... More

This is our second time at this hotel. We came back because we loved it last April and we will continue to come back in the coming months! The location is perfect, the staff is amazing and we couldn't ask for anything more. We feel like we are family with the staff. They know us by first names and will... More

amazing hotel!! location is right in the center, very nice room. the pool is right in the middle and open for use 24 hours. the stuff were very nice and helpfull, every day we had diffrent shape from our clean towel on the bad. the best hotel we've been, it made our vacation. if you are planning vacation at playa... More

We stayed here for a week in mid-March. We were celebrating our 20th wedding anniversary. Needless to say, we had a most memorable time in Playa del Carmen but it never would have been possible without having picked the perfect hotel. It came highly recommended and now it is clear why. The bang for your buck is only one of... More

This was our 2nd time to Playa with the first time at an AI resort a few miles north. We selected this hotel based upon many positive reviews and its location. I find the AI approach a complete waste of money as well as being boring after a two or three days. We stayed in the honeymoon suite (biggest room)... More

The "oasis" review by willawirth and "brilliant" review by cooperr007 are exactly the same as what I would have written... This place is perfectly located and is truly an oasis. Very comfortable and well kept - the rooms were spotless and the property was gorgeous and immaculately landscaped. The highlight was the restaurant - all 3 meals per day were... More