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Aventura Mexicana

Certificate of Excellence
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5th Avenue at 24th Street, Playa del Carmen 77710, Mexico
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Aventura Mexicana
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Aventura Mexicana
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1,102 reviews from our community

Traveler rating
    709
    316
    60
    11
    6
See reviews for
214
590
59
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I was able to stay at Aventura Mexicana for 7 days -- such an amazing week it was! Onsite massage with Lupita, daily breakfast at the Mayan Bistro, yoga at Kava Kasa, weekly farmer's market at Kava Kasa with wordly vendors, brief exchanges (in my limited spanish) with their kind staff. Their staff all seem to enjoy working at Aventura... More 

Was this review helpful? Yes 2
Idaho
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 4 days ago NEW

Overall, our experience was positive. The hotel staff are beyond friendly and helpful, and were very service-oriented at all times, helping us to make phone calls, delivering amenities not provided in the rooms (ironing board and iron), directing us to local services and restaurants. The room was comfortable and clean, with lots of storage space, the bathroom plumbing worked well... More 

Was this review helpful? Yes 1
Saint Paul, Minnesota
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My trip to Playa was wonderful and I am grateful to the staff at Aventura. Their hospitality is personable and sincere. I am an inexperienced traveler and I was alone on this trip. But knowing I was safe at their hotel made me feel like I was home. As a guest you will befriend pretty much all the staff. I... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

My first trip in Playa del carmen & it was made even more special by Aventura. I had pre-ordered a cake with them and it cost me 30 usd. It was decent but not the best. I was satisfied. You should talk to Henrique. He is really helpful and amazing. He will suggest you good places to visit. The famous... More 

Was this review helpful? Yes 1
Regina
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I have stayed here previously and simply love this hotel and its staff. It is an excellent hotel and we'd highly recommend this hotel to anyone! As our needs have changed since we first started visiting Playa, we now rent a large condo unit just outside of Playa, which better accommodates our growing family. However we still... More 

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Alexandria, VA
Top Contributor
72 reviews 72 reviews
10 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Once again, thank you TRIP ADVISOR! After making my selection of this property based upon the reviews, I was not disappointed; it was everything everyone has said and mucho, mucho more! Property/ Size; beautiful landscaped tropical gardens, manicured multilevel sun decks, spotless pools. I am not into AI's at all and this place is the perfect size with 49 rooms... More 

Was this review helpful? Yes 1
Fort Saskatchewan, Canada
Top Contributor
107 reviews 107 reviews
18 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Aventura Mexicana is perfectly located, just a 1/2 block off of 5th Avenue! This was our second time staying there and none of us had any negative feed back! The hotel front desk people were very helpful, even arranged our taxi ride back to the Airport and they spoke English quite well. All the staff was polite & friendly. The... More 

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MA-USA
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Aventura Mexicana Hotel is my favorite in Playa Del Carmen. If you read any other reviews of mine you will see I am no stranger to this hotel. The reason is simple. It is the best. Such friendly staff with smiles and a willingness to please. Clean and cool rooms with great views of the pool and grounds. One... More 

Was this review helpful? Yes 1
Fort Langley, Canada
2 reviews
4 of 5 stars Reviewed 3 weeks ago

A very pleasant hotel, close to the action but far enough from the busyness of Playa del Carmen. Our outer wall room was a bit noisy into the late evening but plenty quiet before midnight. It was very clean, and staff were friendly and helpful. The restaurant was excellent, both in food and serving staff. Loved the white sangria! We'd... More 

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Michigan
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I are here for 10 days (2 more left) and we couldn't be more pleased with the staff, room, food, drinks and tropical feel of the grounds. Everyone has a smile and genuinely seem pleased to help in any way possible. Its just 1 block to 5th avenue where there are tons of shops and restaurants and... More 

Was this review helpful? Yes 1
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