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Hotel Riu Palace Mexico

4.0 of 5 Avenida Xaman-Ha, Manzana 3, Lote 4 | Condominio Playacar, Playa del Carmen 77710, Mexico
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3,278 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Riu Palace Mexico
See the most recent reviews
New Jersey
2 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 29, 2006

1st time to Mexico with my husband. We stayed at the RIU from June 20-26 to celebrate my 40th Birthday. Took a few months for me to convince him to go. Now, he can't wait to go back. We loved the RIU. This was our first time to an all inclusive so we didn't know what to expect. We based... More 

Was this review helpful? Yes 9
Kent
Contributor
15 reviews 15 reviews
11 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed June 29, 2006

Me and my boyfriend stayed here from 11-23 June and had an amazing vacation. I also studied this website before we departed, but words cannot describe just how beautiful and well kept the grounds of the Riu Palace are kept. FOOD-Great choice, nice feature each night at the buffet. What you could actually have for breakfast was amazing, fruit, vegetables,... More 

Was this review helpful? Yes 11
Denver, CO
Contributor
13 reviews 13 reviews
12 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed June 27, 2006

I can't understant how anyone can say bad things about this hotel! The staff was excellent Manuel the door man never forgot our names he made a point to say hi when ever he saw us. Miriam the night bartender always had a smile on her face and made a point to talk to all the people around her. All... More 

Was this review helpful? Yes 7
A TripAdvisor Member
4 of 5 stars Reviewed June 23, 2006

My now husband, family and close friends just returned from a 7 night stay at the Riu Palce Mexico. I must say that, in agreement with previous reviewers, the groundsof the Riu Palace are beautiful and are truely kept spotless. We chose to have our wedding at the Riu Palace and it was absolutely beautiful, our wedding coordinator Cynthia was... More 

Was this review helpful? Yes 8
A TripAdvisor Member
5 of 5 stars Reviewed June 22, 2006

We stayed June 7-June 14. It was outstanding. This was our delayed honeymoon from when Hurricane Emily came through last year. SERVICE: More than anyone could ask for. I honestly don't know why anyone could complain about that. ROOM: We stayed in a fountain view jr. suite 0062. It had a living area with a sofa, a coffee table, tv... More 

Was this review helpful? Yes 12
A TripAdvisor Member
5 of 5 stars Reviewed June 21, 2006

Just got back from five nights at Riu Palace Mexico. I've been to Cancun many, many times, but this was my first stay at Playacar complex. I've also been all over the islands. Okay, so if you're looking for something from Lifestyles of the Rich and Famous, this isn't five star. If you aren't Brad and Angelina, though, you should... More 

Was this review helpful? Yes 17
arlington, texas
Contributor
17 reviews 17 reviews
16 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed June 19, 2006

Riu was terrific - this is our 3rd time there. The guys at the front desk are SO nice - better than last year too! The palm trees on the beach are filling out from last year's hurricane - there's plenty of shade if you want - we are definitely beach people. The food has always been way above average... More 

Was this review helpful? Yes 11
A TripAdvisor Member
5 of 5 stars Reviewed June 14, 2006

We had a wonderful time at the RIU PM from May 27 through June 3. I can't say more about this place than many of the reviewers have already said. The service was excellent, I want to single out Santoyo at the Don Julian restaurant and Emanuel at the door for there great attention. The pool "wait staff" was great... More 

Was this review helpful? Yes 14
A TripAdvisor Member
5 of 5 stars Reviewed June 13, 2006

We have just returned from the Riu Palace, as a Travel Agent based in the Uk I have to say that the hotel is magnificant and I would not hesistate in recommending this to any of our customers, We stayed there between 22/05/06 - 05/06/06 and got marrried out there on 29/05/06, the hotel is the best hotel we have... More 

Was this review helpful? Yes 13
A TripAdvisor Member
5 of 5 stars Reviewed June 13, 2006

Spent 5 days here from June 7 - June 11 with my wife and 11 year old daughter. Arrived a little early at 10:00 a.m, they said our room would be ready at noon and it was. We had drinks in the lobby bar during the wait, they were excellent, I liked the Carribean Orange. Room: The room was very... More 

Was this review helpful? Yes 9
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Hotel Summarization (Beta)

What travelers say

  • Very good(18)
  • Room service(12)
  • Palm trees(11)
  • Specialty restaurant(11)
  • Beach bars(11)
  • Steak house(10)
  • Great time(8)
  • Pool bar(8)
  • Musty smell(8)
  • Riviera Maya(8)

Additional Information about Hotel Riu Palace Mexico

Address: Avenida Xaman-Ha, Manzana 3, Lote 4 | Condominio Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Mexico 4*
Number of rooms: 434
Reservation Options:
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Also Known As:
Riu Palace Mexico Hotel
Riu Palace Mexico Playa Del Carmen
Riu Palace Playa Del Carmen
Riu Palace Mayan Riviera
Riu Playa Del Carmen
Mexico Palace Riu
Riu Mexico
Rui Palace Mexico
Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen
Hotel Style:
#14 Top resorts Hotel in Playa del Carmen
#15 Spa Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
#18 On the Beach Hotel in Playa del Carmen
#26 Family Hotel in Playa del Carmen
#30 Romantic Hotel in Playa del Carmen

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