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Hotel Riu Palace Mexico

4.0 of 5 Avenida Xaman-Ha, Manzana 3, Lote 4 | Condominio Playacar, Playa del Carmen 77710, Mexico
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Hotel Riu Palace Mexico
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3,225 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Riu Palace Mexico
See the most recent reviews
Tennessee
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 27, 2006

Just returned from our trip and had a great time! The resort is absolutely beautiful and the staff are beyond exceptional. The food exceeded our expectations. Our favorite restaurant was Sir Edward. The buffet was always good, especially breakfast. Beach is beautiful, too crowded for our taste, but expected during the holiday season. We have never stayed at an all-inclusive... More

Was this review helpful? Yes 8
toronto
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 26, 2006

My husband and I stayed at Riu Palace Mexico from Dec 07 to Dec 21, 2006. We had a wonderful time and we rate the hotel as a 5-star. To summerize, the hotel is clean, the rooms are speacious and clean, our room was cleaned 3 times a day. The food is above average (except the Brazilian retsaurant which is... More

Was this review helpful? Yes 5
Detroit
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 26, 2006

Just came back from 7 days Christmas vacation at Riu Palace Mexico in Riviera Maya. Overall, we absolutely loved it. SUMMARY: Positive: Quality of food Layout of the hotel grounds Pools and beach Bar Staff and service Just ok: Process for signing up for specialty restaurants Noise in the halls Snorkeling/Scubadiving DETAILS: FOOD: Buffet was excellent, so many selections, everything... More

Was this review helpful? Yes 9
St Charles, MO
1 review
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 26, 2006

We (4 couples in all) stayed at the Riu Palace Mexico Oct. 25-Nov. 1, 2006 and had a wonderful time! The resort was clean, beautiful, well-maintained. The rooms are large and always clean. The mini-bars in the rooms even had bottled liqour, which we've never had at other resorts. The food at the buffet restaurant was really good, at the... More

Was this review helpful? Yes 9
san diego
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 26, 2006

My husband and I selected this hotel based on the reveiws, food being one of the most important factors and beach shade being another. Being that we are mostly vegetarian, eat a little fish, I must say the food was excellent. I could not believe how fresh everything was and how many options there were for us. I ate more... More

Was this review helpful? Yes 11
Mississauga
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 25, 2006

More then I'd ever expected from a hotel, but keeping in mind that this is not Canada and travelled with an open mind. When we arrived the weather was not the greatest, but in Mexico you really don't need the sun to tan so please do keep that sun screen handy. The service was great and the room was ready... More

Was this review helpful? Yes 5
Geneva, Illinois
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed December 23, 2006

Just got back from RIU Palace Mexico 12/15-12/22 Weather- Was perfect considering the forecast was for rain and storms everyday. It did rain 4 of 7 days but it was usually at night or in the morning. We had plenty of beach time and came back with perfect tans. Resort/Staff- The resort is very pretty and grounds are kept clean... More

Was this review helpful? Yes 10
London
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 20, 2006

My family and I have just returned from an amazing holiday to the Riu Mexico Palace. This is our second visit and we will definitely be returning next year. We have travelled all over the world, but the GENUINE hospitality of the staff at the Riu Palace was second to none...If you want a fab vacation, are getting married or... More

Was this review helpful? Yes 6
London, United Kingdom
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 12, 2006

We stayed for 2 weeks at the Riu Palace Mexico and it certainly lived up to its expectations. Just one tip: Rooms overlooking the courtyard are good but make sure you get one with a proper balcony - some of the balconies are very narrow with no overhead roof therefore when it rains you would not be able to sit... More

Was this review helpful? Yes 11
Yellow Springs, OH
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed December 10, 2006

We booked this trip through Apple and had a great experience with the flight and transfer from the airport. Once we got to the hotel however, we requested our room in a certain area--a large area--we weren't limiting the hotel to a small number of roooms. Samuel, the man behind the desk told us it would be an additioinal $600... More

Was this review helpful? Yes 12
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Hotel Summarization (Beta)

What travelers say

  • Very good(18)
  • Room service(12)
  • Specialty restaurant(11)
  • Palm trees(11)
  • Beach bars(11)
  • Steak house(10)
  • Musty smell(8)
  • Riviera Maya(8)
  • Great time(8)
  • Pool bar(8)

Additional Information about Hotel Riu Palace Mexico

Address: Avenida Xaman-Ha, Manzana 3, Lote 4 | Condominio Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Riu Palace Mexico 4*
Number of rooms: 434
Reservation Options:
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Also Known As:
Riu Palace Mexico Hotel
Riu Palace Mexico Playa Del Carmen
Riu Palace Playa Del Carmen
Riu Palace Mayan Riviera
Riu Playa Del Carmen
Mexico Palace Riu
Riu Mexico
Rui Palace Mexico
Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen

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