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Hotel Riu Palace Mexico

4.0 of 5 Avenida Xaman-Ha, Manzana 3, Lote 4 | Playacar, Playa del Carmen 77710, Mexico
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Hotel Riu Palace Mexico
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Hotel Riu Palace Mexico
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3,132 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Riu Palace Mexico
See the most recent reviews
douglasville, ga
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was our honeymoon trip to Mexico . The beach here could not be more beautiful! The most perfectly clear water and the whitest sand. It is like bath water. The walk to the beach is very close to the rooms, so in no time you're relaxing on the beach! The food. All I can say is it's hit and... More

Was this review helpful? Yes 1
Billingham
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband & I have just got back from this beautiful hotel........ This hotel has got the wow factor!!!!! reception area is all air con so cool just what you need after a day on the beach, pool areas are kept immaculate as is the beach, rooms are stunning, large, with a jaccuzi in the room very relaxing, this is... More

Was this review helpful? Yes 15
Cockermouth, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our third visit to this hotel, but the first since its renovation. the bedrooms are definately better, but must say, preferred the classy character it had before, but I suppose that is a sign of the times. Food in the buffet good, speciality resturants okay. The cleanliness is exceptional, staff, as always excellent. the only slight bug-bear is... More

Was this review helpful? Yes 2
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Can't say enough from this 5..6..7 start hotel, the staff, by the way very hard working folks that are ready to go out of their way to make sure you are happy. Food, drinks, location..everything is just perfect. We are planning our next trip already. Aida at the front desk, Francisco the bartender, Jesus at the beach bringing the drinks... More

Was this review helpful? Yes 8
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed for two weeks and had an amazing time. The room was lovely and big and presented lovely each day. The hotel was clean and well maintained. Nothing was to much trouble for any of the staff and they all treated you as royalty. The food was excellent and the drinks were all known brands. I would return... More

Was this review helpful? Yes 9
Birmingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

My Mrs and I have just returned from a two week stay... Had a great time, the hotel is l big and is very clean. The staff are amazing nothing is too much The food got a little repetitive towards the end of the holiday but that seems to be always the way with all inclusive The private beach is... More

Was this review helpful? Yes 7
Minneapolis, MN
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Went down to the Riviera Maya for a long weekend with my best friend for some relaxation. Overall a great hotel, everything was immaculately clean and the staff was very friendly. Pepe at the front desk was awesome and always greeted us with a smile asking if we needed anything additional. Pretty cool dude. This hotel wasn't the biggest of... More

Was this review helpful? Yes 11
Worcester, United Kingdom
Reviewer
5 reviews 5 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Amazing staff. Lucas at the pool bar is wonderful. Its a clean, great looking, modern hotel. The food is varied and tasty. The pools are very nice and over looking the sea. We were served all day at the beach and the pool. The beach barbeque is cooked fresh most days. The massive reception is completely air conditioned so an... More

Was this review helpful? Yes 10
essex
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

my husband and i stayed here from 19th sept-3rd oct amazing, cannot fault a thing......well maybe the evening entertainment which was not my thing. apart from that the room was lovely, the food amazing, so much choice, impossible to go hungry plenty of sun loungers round the pool and on the beach, everywhere was clean and everyone friendly. the staff... More

Was this review helpful? Yes 8
TORONTO
Reviewer
5 reviews 5 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First class resort. Excellent staff always pleasant from doorman- front desk to all waiters and bus boys. Buffet best yet. Food always being replenished good wine selection. Best so far at any Riu resort we have visited. Rooms renovated and kept spotless as is the entire property. Excellent beach area lots of chairs available even at 10am. White sand, warm... More

Was this review helpful? Yes 10
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Hotel Summarization (Beta)

What travelers say

  • Very good(18)
  • Room service(12)
  • Palm trees(11)
  • Specialty restaurant(11)
  • Beach bars(11)
  • Steak house(10)
  • Riviera Maya(8)
  • Great time(8)
  • Musty smell(8)
  • Pool bar(8)

Additional Information about Hotel Riu Palace Mexico

Address: Avenida Xaman-Ha, Manzana 3, Lote 4 | Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Mexico 4*
Number of rooms: 434
Reservation Options:
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Also Known As:
Riu Palace Mexico Hotel
Riu Palace Mexico Playa Del Carmen
Riu Palace Playa Del Carmen
Riu Palace Mayan Riviera
Riu Playa Del Carmen
Mexico Palace Riu
Riu Mexico
Rui Palace Mexico
Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen

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