We just returned today fro Riu Palace Mexico. We had a wonderful time. Service was great, the facility was very clean. We only experienced one problem and that was with the room we stayed in, room 2161. The room's air conditioner did not work. We complained about the issue, but it was never resolved. The room was always about 10-15... More

First experience of an all inclusive . Absolutely loved it. Enhanced by the fact that the hotel is one of 5/6 other Rius in Playacar. Staying at a Palace Riu means you can use any of the other Rius facilities day and night . Have lunch in any of the hotels and drinks of course. You are asked to have... More

Just a quick review as I thought the below review was very untrue. Yes you could get beer and wine at the evening buffet...it's a lie to say you could only get this at lunch. There were about 8 different fresh juices at breakfast which were made infront of you with a blender...and also the buffet food was some of... More

Big plus is the very wide white sand beach. Drinks were not good poor selection of top shelf liquors. Food was worse than any all inclusive I have stayed in throughout the caribbean. No fresh juices for breakfast desserts not edible. Specialty restaurants better than buffets. Only one main bar in the lobby. You can only get wine and beer... More

As this was our fifth time visiting the palace, they must be doing something right. As some reviewers seem to speak of the negatives I will begin my review the same First, there was a picture in our room that was hanging crooked. Then there was a weed in one of the hedges that did'nt get picked for 2 days.... More

Stayed at the Riu Palace Mexico, and was very impressed with the resort. Cleanliness of facility is top notch, from early morning , cleaning tiles to turn down in the evening.Buffets are the best you will find with cooked to order omletes and fruit juices that are amazing, to salmon and great wines... Try to get a top floor superior... More

Some reviews can put you off this property but we had nothing but great things to say.Yes its getting a bit old but how cares,it was spottless!The staff are amazing,from the grounds crew to the service staff...top rate.Abraham at breakfast was the best.The entertainment always had something for you.A little something for everyone as far as food.The only problem we... More

My wife, daughter and mother and father -in-law and I stayed at the Riu Palace Mexico the second week of January 2012. We had a wonderful stay and there is not one bad thing that I would say about the resort. As per some of the comments by other guests , yes it could use some refurbishing at the pool... More

We went with a group of 10, and had a great experience here. The food was more than exceptional. Something that I didn't expect from an all-inclusive. Very first class and great variety. We could have eaten at the buffet every day & been satisfied. The restaurants with reservations for the evening meals had some of the best food you... More