We stayed at the Riu Palace Mexico in December 2011 for our 25th anniversary. We have been to this hotel three times before. We have always been extremely happy with our time at this hotel in the past but this time it was just not the same. We found out that it is under new management so we don't know... More

We travelled from May 7-14 and it was windy but sunny and hot, got no rain!. This was a family reunion visit and unfortunately my brother-in-law and husband got sick from eating at the Brazilan restaurant. (diarrehea and vomiting). It may have to do with how they serve the meal. There is a buffet for the salad and for the... More

We went here last May (22/29) for our honeymoon. The Hotel itself is beautiful and the grounds are lovely. The staff is wonderful and very friendly. We played pin pong one day (well my husband played i watched) and the staff playing was hilarious. We would see them working the shows at night and they always recognized us and talked... More

This is my second time to a all inclusive resort, the first being same caliber and price. Quick sign in, but if you are taking a sunwing etc bus in, may take time for them to hit your stop. We got a 2nd floor room closer to the pool, room is very clean and beds are comfy. My SIS and... More

The hotel is lovely and clean, great rooms with two double beds. The pool area was lovely with amazing views and outdoor beds looking over the sea. Friendly staff and good, clean rooms. The restaurant has average food. More

My wife an I traved along with a group of others. Most of the comments I would make have already been covered in the review by bj_webster. I thought that the speciality restaurants (brazillian and steak house) were a bit of a disapointment. The food in the main buffet restaurant was better I thought. As mentioend previously the hotel is... More

Stayed at several Rius before but this was the first palace. For the extra price you get premium drinks and cocktail hour entertainment in the lobby bar, drink service on the beach, and a quieter, more elegant atmosphere. That being said, we spent several days off the property doing day trips to Chichen Itza, Tulum/Xel-Ha, and Xcaret (all very nice... More

Very nice property, good location. Helpfull, friendly staff, especially Ms. Ildiko. Room - a sea facing room nice, comfortable and clean with large terrace. Nice decorated with balloons. Super minibar. Just one ice machine on each floor. Because it was raining I appreciate an umbrella in the room. The grounds of the hotel are beautiful maintained. I liked it more... More

Some of the reviews I’ve seen below are correct with what they say and some that are definitely not. What I will give you is a frank and honest opinion from a young English couple. We stayed here from April-May for 2 weeks, through Thomas cook and it was a last minute holiday as we had the time booked off... More