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ClubHotel Riu Tequila

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Avenida Xaman-Ha, Manzana 3, Lote 19 | Condominio Playacar, Playa del Carmen 77710, Mexico
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5,540 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ladybank, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed today NEW

Visited this hotel for 14 nights starting on the 3rd July 2015 with my wife and young son. We flew from Newcastle airport of the new Dreamliner, it was probably one of the best flights i have ever been on, so much leg room and space, it was great. Arrived at Cancun Airport, well, i have been in some crowded... More 

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nj
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I've stayed at many "all Inclusive" resorts, from 3 star to top of the line and costly. Riu Tequila was mid range priced and reviews were varied. I was traveling with a friend, so I warned her about the negatives I had read in more than one review. We were so surprised at what we saw and experienced while we... More 

Was this review helpful? Yes 15
Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

As a young couple (18, 20) we were really skeptical about visiting this part of Mexico as opposed to staying right in the centre of cancun. We was very wrong as this hotel and resort had it all! Upon arrival the hotel does have a more traditional look in comparison to the modern 2 other riu's across the road but... More 

Was this review helpful? Yes 13
Bradford, United Kingdom
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just returned from two weeks at the Riu Tequila. Had an amazing time and will break down my review. Check in was swift and a nice cool drink was very welcomed. Rooms & Cleaning Spread out in blocks surrounding the pool/reception area. We stayed in room 1001, ground floor, not a problem for us. The rooms are large with lots... More 

Was this review helpful? Yes 17
1 review
5 of 5 stars Reviewed 4 days ago NEW

First of all don't listen to the bad comments, their ridiculous!!, the Riu Tequila, is amazing and beautiful!, it has a wonderful traditional Mexican feel to it, which what's to point in going to a country when you don't want to even acknowledge their tradition?. The rooms and all the décor is traditionally Mexican. The staff here are amazing, they... More 

Was this review helpful? Yes 6
Point Pleasant Beach, New Jersey
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My boyfriend and I stayed for 4 nights .the water running brown in the sink and shower for over one hour every morning. The store located in the lobby had the machine to swipe credicards was broke, theATM in the lobby was out from service . It was terrible, I can't denied the food at the buffet was really good.But,... More 

Was this review helpful? Yes 4
Shrewsbury, England, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What a stunning hotel, traditional Mexican feeling, can't fault it, staff couldn't help enough, we arrived to a lovely welcome letter in our room inviting us to a special meal as we were celebrating our wedding anniversary. The beach is stunning, just a 5 minute walk down a lovely walkway, we often used the beach restaurant for the dinner buffet... More 

Was this review helpful? Yes 9
Bolton, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We returned from two weeks at the Tequila on the 21/7/15 and i can honestly say i cant fault our holiday at all, the hotel and the staff are fantastic very clean and friendly. it was our first time to Mexico and it defiantely wont be our last. I celebrated my birthday and they made it extra special both in... More 

Was this review helpful? Yes 9
Giessen, Germany
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Me and my Husband stayed here from the 28. june till 4. July and we really didnt stayed the day at the Hotel, cause the Pool is Garbage the pool water is warm! And Crowd is bad not for Ppl between age 20-40 the Service on the Reception is not Nice aspeacially the White Ppl, the Mexican Stuff is great!!... More 

Was this review helpful? Yes 6
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

just returned from 2 weeks at the Riu tequila and from the check in staff were all very attentive and helpful, always willing to have a chat with you. Many people we spoke with have come back and we can see why Food in the buffet restaurant was excellent with plenty of choices,there are three speciality restaurants Asian which we... More 

Was this review helpful? Yes 10
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