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ClubHotel Riu Tequila

Certificate of Excellence
3.5 of 5
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Avenida Xaman-Ha, Manzana 3, Lote 19 | Condominio Playacar, Playa del Carmen 77710, Mexico
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ClubHotel Riu Tequila
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Ranked #35 of 199 Hotels in Playa del Carmen
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Caron W London, United Kingdom
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

It is the fourth time I have been to the Tequila AND drill no complaints about hotel,staff etc. In fact the quests were rude to staff it does not cost anything to be polite. Do not feed coaties. Or leave food or drink around my son in law is Mexican and says they have sractch you and try to take... More 

Was this review helpful? Yes 3
Barnsley, England
Contributor
11 reviews 11 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

I wasn't going to write a review this time as it was our 8th visit, but after reading some of the other reviews I thought I would. Firstly, people keep saying this isn't a 5 star hotel - Thomson don't advertise it as a 5 star....in their brochure it is a 4 star and a really good one at that!!... More 

Was this review helpful? Yes 5
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

we came to this hotel 2007 and always said we would come back at some point in time after getting a bargain price for two weeks we weren't sure if what standard we would get but we were utterly gobsmacked that the service was still 5 star including the food drinks and cleanliness of the hotel we requested an upper... More 

Was this review helpful? Yes 5
Essex, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Stayed from 8th April for 2 weeks First of all we payed for seats on the plane so we could have a window seat didn't get one out bound in bound we were right at the back what a waste of money. Right about the Riu Tequila as said before not 5 star the rooms need updating .I would like... More 

Was this review helpful? Yes 1
Bend, Oregon
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

The Riu Tequila was an amazing resort the rooms,were clean the food was fantastic, The,staff was top notch...The resort was very well maintained. ..The housekeeping staff worked extremely hard cleaning the rooms the lobby..The maintenance crew were constantly clean and working on the grounds Cruz at one of the lobby bars was fantastic

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My sister and I went to Riu Tequila from May 10th to May 17th and it was a perfect trip. The hotel, the food, the pool, the staff, the beach... everything! Only 5 mins from the beach and 25 mins from Playa del Carmen (by walk). Two tiny bad points: a few ants in the room at night (every night... More 

Was this review helpful? Yes 2
Wisconsin
Contributor
16 reviews 16 reviews
12 hotel reviews
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

On May 9th my husband and I returned from the RIU tequila for the fourth time. Once again, the Tequila didn't not disappoint, even though we were not offered the usual welcoming drink. We arrived early in the afternoon on Saturday afternoon and we were upgraded to a suite. After a quick lunch we went straight to the beach at... More 

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Cannot fault this hotel at all. Great food and drink, great staff, perfect rooms. I'd go back in a heartbeat. Lots of cool creatures wandering about (Coaties and cats) which we didn't find at all annoying - if anything it enhanced the experience. Only thing that annoyed me was other people's creatures (children) making noise by the pool...but I'm just... More 

Was this review helpful? Yes 3
wigan
Contributor
20 reviews 20 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our second visit to The Riu Tequila and it did not disappoint We e-mailed the Hotel prior to holiday and asked for a second floor room overlooking the golf course. On arrival the book in was swift and efficient and our bags were in the room within minutes. Everything was as good if not better than our last... More 

Was this review helpful? Yes 5
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We booked this over a year ago as it was our friends 25th wedding anniversary while we were there and ours later this year. I have read a lot of negative reviews but i guess those people must have ultra high standards. The rooms were nice and very clean. The beds were pulled out everyday to be cleaned and could... More 

Was this review helpful? Yes 6
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