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All 201 Playa del Carmen hotels

ClubHotel Riu Tequila

3.5 of 5 Resort (All-Inclusive)   |   Avenida Xaman-Ha, Manzana 3, Lote 19 | Condominio Playacar, Playa del Carmen 77710, Mexico
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Ranked #33 of 201 Hotels in Playa del Carmen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
danielmcc Ayr, United Kingdom
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4,674 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ayr, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

Great resort, big rooms, cold cold aircon, great shower, crap English speaking TV channels, Thomson were really helpful throughout our week there they couldn't do enough. The hotel was immaculate, defo a 5star. We booked day trips nearly everyday so we couldn't relax as much but what we did do on the day trips were great apart from the snorkeling... More

Was this review helpful? Yes 1
Manchester, England, UK
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a great hotel and was only eclipsed by the totally incompetent English holiday company we traveled with. I won't go into detail yet as I have written to their Customer Service Director and await their response - ugly details could come later with a severe warning for all UK travelers if they fail to respond. The hotel itself... More

Was this review helpful? Yes 3
Rhyl, United Kingdom
12 reviews 12 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Firstly plesase dont refurb the Tequila like the others! This my second visit to this hotel and i would hate my third to see it pink like the yucatan, which is nice but i go to mexico to enjoy the culture etc, if i wanted a premier inn i would go one!! Well where do i start! From the moment... More

Was this review helpful? Yes 6
1 review
5 of 5 stars Reviewed 2 days ago NEW

we stayed at this hotel from 09/10/14 and it was a fantastic holiday, the hotel is beautiful but the bedrooms are badly in need of a refurb but that was our only complaint, we stayed in room 503 which was in a lovely spot and alberto the cleaner did an amazing job. there are a lot of animals that roam... More

Was this review helpful? Yes 3
Manchester, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Forshaw & Carter Familes Stayed 03/10/14 for 14 nights two families 10 people in total. Can not praise the staff enough it was as if they were as pleased to be there as we were. The food was out of this world, variety was endless. We celebrated my Daughter and her Boyfriends Engagement. The staff had decorated their room... More

Was this review helpful? Yes 6
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The rooms were everything you would need the only thing I would say is it would of been better with a kettle in the room. That's one of the reasons I gave it a 4 star Pools where clean and at the correct temperature the only thing I would say is the pool nearest tequila the spa pool wasn't working... More

Was this review helpful? Yes 8
Brighton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is our 2nd visit to this resort and again we have had a great experience. The staff are just fab, nothing is too much trouble, not imposing and really helpful. Clean and spacious with enough food to cater for all tastes. We went on the Xcarat experience and loved every minute of it. Better to get your own taxi... More

Was this review helpful? Yes 6
Manchester, United Kingdom
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a lovely time with my husband and two adult daughters could not fault anything...there was something for us all and I would highly recommend this hotel. The girls loved the nightlife and it was good as they were taken out by some of the staff to the local clubs so they were very safe and us parents felt we... More

Was this review helpful? Yes 10
16 reviews 16 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

This was by far our least favorite RIU hotels. Not because of the staff or cleanliness because you cannot compete with this company for their care in customer service - always a 10 plus, the rooms need a complete overhaul. They are still using keys with your room number on them (don't lose it or anyone can get in your... More

Was this review helpful? Yes 4
Swindon, United Kingdom
3 reviews 3 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrival at Cancun airport utter chaos! Check in at hotel was fast and efficient. There really is nothing negative to say about this hotel that isn't very minor. Rooms need updating (smell musty) and tea/coffee facilities in room would be good. I was extremely apprehensive with regard to the Coatis that wander the grounds. To honest they are totally fine,... More

Was this review helpful? Yes 10
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Hotel Summarization (Beta)

What travelers say

  • Very good(100)
  • Steak house(64)
  • Pool area(45)
  • Short walk(42)
  • Great time(37)
  • Bar staff(36)
  • Main restaurant(33)
  • Entertainments team(26)
  • Friendly and helpful(20)
  • Golf buggy(17)

Additional Information about ClubHotel Riu Tequila

Address: Avenida Xaman-Ha, Manzana 3, Lote 19 | Condominio Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — ClubHotel Riu Tequila 3.5*
Number of rooms: 664
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Also Known As:
Riu Clubhotel Tequila Hotel
Riu Tequila Mexico
Hotel Riu Tequila
Riu Tequila Playa Del Carmen
Rui Tequila
ClubHotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico

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View from room (74)
Bathroom (47)
Business center/function rooms (20)
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