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ClubHotel Riu Tequila

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Avenida Xaman-Ha, Manzana 3, Lote 19 | Condominio Playacar, Playa del Carmen 77710, Mexico
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1 room 1 guest
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5,633 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I recently came back from wonderful vacation in Playa del Carmen for a friend’s birthday. We stayed at the RIU Tequlia Clubhotel and it was FANTASTIC!!! From check- in to check out we enjoyed ourselves. The rooms were cleaned and stocked daily. We had a few issues with small ants in the bathroom around the toilet on the last few... More 

Was this review helpful? Yes 5
Nottingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Riu Tequila is a great hotel with lots of Mexican characteristics. We stayed here 12 years ago and got married in the hotel grounds, it was lovely to return and see that the hotel had remained the same. All of the staff are extremely helpful and friendly, there was always a friendly, "Hola" by the staff. The food was... More 

Was this review helpful? Yes 14
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

First family vacation and I expected a bit more..... Wifi is free but only in the lobby and I kept having to login every couple of minutes if you wanted Internet within the hotel grounds it would be around 15.00 a day. The only building that you could hang out with a/c was the 24 hour sports bar. It had... More 

Was this review helpful? Yes 4
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Well 2mrrw is our last day here it's a nice hotel but nothing special the staff here couldn't help you anymore than they do now, I wouldn't go OTT and hype it up to be a magnificent hotel at the end of the day it's just a hotel where u eat and sleep. It's just very expensive if you want... More 

Was this review helpful? Yes 1
Birmingham, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

From the moment you arrive nothing is too much trouble. Everything about this hotel is fabulous, staff, food, drinks, entertainment, we couldn't fault anything. We had a couple of celebration while we were there and they made sure we felt special by decorating our rooms and dinner table, singing to us at dinner and supplying birthday cake. Special mention to... More 

Was this review helpful? Yes 5
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Visit of Riu Tequila 8thAug-22ndAug. What an amazing hotel and people. I kept reading the reviews before I went and was a bit worried people saying the place was run down and needing updated. Well they must of been in a different hotel to me, the rooms were perfect so clean I Didt see any damage to anything in the... More 

Was this review helpful? Yes 8
Gravesend, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Went here for our honeymoon late June , absolutely stunning location hotel cannot fault will definitely be going back staff were very helpful and always smiling 😊 The beach is beautiful warm sea and lots of activities to keep you occupied if your not one for sitting on the sun lounger all day.

Was this review helpful? Yes 2
New York City, New York
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Food is bad, the same everyday, staff is very poorly trained, no one speaks English.The resort does not exchange money to pesos. The air conditioner barely worked and there was no light in the bathroom!! The best thing about the resort is the beach and cleaning service. THERE IS NO ROOM SERVICE!!! If you hungry late at night you cannot... More 

Was this review helpful? Yes 6
wales
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I read a lot of reviews in regards this hotel, any doubts were soon dispelled. The hotel and staff are wonderful. This was our first time flying from Gatwick north terminal, see my other review regarding the No 1 lounge. The flight was with Thomson on their Dreamliner, the flight was good and staff pleasant. Cancun airport was efficient and... More 

Was this review helpful? Yes 19
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We thoroughly enjoyed our stay at this hotel. The staff were unfailingly friendly and helpful (special shout out to Juan on reception!), the food was great, our rooms were clean and comfortable, and we all (2 adults and 2 teenage children) had a superb and memorable holiday. We were given two adjacent rooms on the first floor of one of... More 

Was this review helpful? Yes 18
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