I was thinking how to title the review "RIU catastrophe" or "Could be good 3 stars resort". I chose first one as we paid for 5 stars. I will not compare it with RIU Palace; let’s compare it for example with 4 stars Barcelo Maya beach we visited last year. Resort: It is very old. I would not say it... More

This hotel was awesome, staff was really friendly and the place was always clean. Bartenders at pool were awesome and made us want to only get drinks there. Karla Elizonda is the best activities director ever. She made sure everyone was involved and having fun. Thanks Karla!!! It was awesome how they made sure you were always having fun. Scuba... More

We just spent one week at the Riu Playacar which was a wonderful holiday! The service & staff were very friendly & always there to help if you needed them. The resort is small enough that you never have to walk far to get from one place to another. The rooms were always clean and large enough for two people... More

Just got home from 7 great days at Riu Playacar. Outline below: Rooms - small but very clean, plenty of hot water, lots of TV channels and the mini bar well stocked. Dinning - buffets were great, the fresh donnuts and breads were out of this world! The steak house was wonderful. Make sure to make your reservations by 7am... More

The Playacar was overall a good choice. I might have preferred something a little more extravagant, but it was a great value. I've never done an all-inclusive before, so that took a little getting used to. It took us a while to get the hang of reserving a spot for dinner ("signing up" would be a better term), but eventually... More

Just returned from the Playacar on January 28th. The Playacar is a wonderful, small, low key resort with wonderful helpful staff. The staff will do anything to make your holiday great! We had an issue with the shower and within 5 minutes there was someone there to fix it. The beds are hard but asked for a mattress pad and... More

Although the location and beach was great, the food was terrible. I guess that's what happens with any all inclusive resort. Our original hotel was overbooked, so they moved us here, although it was an upgrade, there were certain things that did fit the upgrade: food, alcohol, room service at any time of the day/night. Overall it was a great... More

We stayed at the Riu Playacar Jan 14-21 of 2012, and it was a great experience. It was our first trip to the Riviera Maya, and we were excited to go there, since we had been to Puerto Vallarta 3 times previously,and had heard so much about Playa Del Carmen, and the beautiful water, and sand on the beaches. We... More

We stayed at the Riu Playacar May 21-28, 2011 for a wedding. Our room was nice, with an amazing shower/bathroom/closet. The beds were large, but on the hard side. We weren't in our rooms much, because the weather was beautiful. The staff knew us by name by our third day there and were always getting us involved in pool volleyball,... More