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All 186 Playa del Carmen hotels »

Riu Playacar

3.5 of 5
Avenida Xamen-Ha | Manzana 3, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Hotel amenities
Ranked #57 of 186 hotels in Playa del Carmen
4.0 of 5 stars 1465 Reviews
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1,465 reviews from our community

What travelers say about this hotel
  • Very good(39)
  • Great time(25)
  • Entertainment staff(23)
  • Steak house(16)
  • Pool area(16)
  • Beautiful beach(15)
  • Cab ride(15)
  • Mattress pad(14)
  • Beds are hard(14)
  • Lobby bar(13)
Traveler rating
    640
    506
    173
    102
    44
Only show reviews for Family (259) | Couples (473) | Business (10)
Date Rating
kleinehn_mom
Minnesota
1 review
5 of 5 stars Reviewed February 14, 2012 NEW

We were there for a week and returned last week. The hotel is very clean and the service is excellent. The entertainment people work so hard to keep you happy and they were the best!!They have awesome night shows and we were never bored. The food was excellent also! I am amazed at how well the workers work and how... More

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Dato B
Toronto, Canada
1 review
1 of 5 stars Reviewed February 13, 2012 NEW
3
people found this review helpful

I was thinking how to title the review "RIU catastrophe" or "Could be good 3 stars resort". I chose first one as we paid for 5 stars. I will not compare it with RIU Palace; let’s compare it for example with 4 stars Barcelo Maya beach we visited last year. Resort: It is very old. I would not say it... More

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kdreams
Vancouver, Washington
1 review
3 helpful votes
4 of 5 stars Reviewed February 10, 2012 NEW
3
people found this review helpful

This hotel was awesome, staff was really friendly and the place was always clean. Bartenders at pool were awesome and made us want to only get drinks there. Karla Elizonda is the best activities director ever. She made sure everyone was involved and having fun. Thanks Karla!!! It was awesome how they made sure you were always having fun. Scuba... More

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ashcat
Alberta
1 review
8 helpful votes
4 of 5 stars Reviewed February 8, 2012 NEW
8
people found this review helpful

We just spent one week at the Riu Playacar which was a wonderful holiday! The service & staff were very friendly & always there to help if you needed them. The resort is small enough that you never have to walk far to get from one place to another. The rooms were always clean and large enough for two people... More

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Kris731
Algoma, Wisconsin
Reviewer
3 reviews
30 helpful votes
4 of 5 stars Reviewed February 8, 2012 NEW
3
people found this review helpful

Just got home from 7 great days at Riu Playacar. Outline below: Rooms - small but very clean, plenty of hot water, lots of TV channels and the mini bar well stocked. Dinning - buffets were great, the fresh donnuts and breads were out of this world! The steak house was wonderful. Make sure to make your reservations by 7am... More

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L C
Brooklyn, New York
1 review
2 helpful votes
3 of 5 stars Reviewed February 7, 2012
3
people found this review helpful

The Playacar was overall a good choice. I might have preferred something a little more extravagant, but it was a great value. I've never done an all-inclusive before, so that took a little getting used to. It took us a while to get the hang of reserving a spot for dinner ("signing up" would be a better term), but eventually... More

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Emmalake
saskatoon
Reviewer
5 reviews
42 helpful votes
4 of 5 stars Reviewed January 31, 2012
12
people found this review helpful

Just returned from the Playacar on January 28th. The Playacar is a wonderful, small, low key resort with wonderful helpful staff. The staff will do anything to make your holiday great! We had an issue with the shower and within 5 minutes there was someone there to fix it. The beds are hard but asked for a mattress pad and... More

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dkny67
Atlanta
Reviewer
4 reviews
5 helpful votes
3 of 5 stars Reviewed January 30, 2012
2
people found this review helpful

Although the location and beach was great, the food was terrible. I guess that's what happens with any all inclusive resort. Our original hotel was overbooked, so they moved us here, although it was an upgrade, there were certain things that did fit the upgrade: food, alcohol, room service at any time of the day/night. Overall it was a great... More

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abbygirl22
Saskatoon
Senior Reviewer
6 reviews
17 helpful votes
4 of 5 stars Reviewed January 30, 2012

We stayed at the Riu Playacar Jan 14-21 of 2012, and it was a great experience. It was our first trip to the Riviera Maya, and we were excited to go there, since we had been to Puerto Vallarta 3 times previously,and had heard so much about Playa Del Carmen, and the beautiful water, and sand on the beaches. We... More

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heb14
Saint Cloud, Minnesota
Senior Reviewer
6 reviews
4 helpful votes
5 of 5 stars Reviewed January 26, 2012
2
people found this review helpful

We stayed at the Riu Playacar May 21-28, 2011 for a wedding. Our room was nice, with an amazing shower/bathroom/closet. The beds were large, but on the hard side. We weren't in our rooms much, because the weather was beautiful. The staff knew us by name by our third day there and were always getting us involved in pool volleyball,... More

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Riu Playacar Also Known As

  • Riu Playacar Playa Del Carmen
  • Riu Playacar Hotel
  • Riu Playacar Reviews
  • Playacar Hotels
  • Riu Playacar Mexico
  • Playacar
  • Rui Playacar
Address: Avenida Xamen-Ha | Manzana 3, Lote 6, Playacar, Playa del Carmen 77710, Mexico

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