We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 198 Playa del Carmen hotels

Hotel Riu Playacar

3.5 of 5 Resort (All-Inclusive)   |   Avenida Xamen-Ha | Manzana 3, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Hotel website
Hotel packages
Hotel deals
Hotel amenities
Save Saved
You added Hotel Riu Playacar to your Saves list
Hotel Riu Playacar
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
82%
Ranked #72 of 198 hotels in Playa del Carmen
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Jason B Milwaukee, Wisconsin
Write a Review

2,368 people have reviewed this hotel

Traveler rating
    1,047
    864
    267
    128
    62
See reviews for
516
918
23
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (251)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed 2 days ago NEW

To start, I was the guy that read about 100 reviews of the Riu Playacar before I got there, and I couldn't imagine staying anywhere else. Not sure how anyone could have many negative things to say after spending time there. I stayed the 2nd week of April with my long-time girlfriend. We booked through our local travel agency and... More

Was this review helpful? Yes 2
Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed here January 27th for 2 weeks with my wife. we looked at the other Riu's in the area (tequila and yucatan) and chose this one. so glad that we did. it is right on the beach, what a great location. The accomodation was good, great selection of food(so much to choose from). And the staff were brilliant, the maids,the... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Beautiful beach in a top location. Hotel staff are fun an friendly. Lots to do at the resort and close to excursions and walking distance to Playa del Carmen 5th Avenue for shopping and bars. Good food at all the restaurants and drinks on tap. Fully stocked bar in your room. Things to book with your rep: Xcaret, Explor, Captain... More

Was this review helpful? Yes 3
Toronto, Canada
2 reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I liked the fast that the hotel has a simple charm about it. It's not all modern and white and glass like its sister resort and thats what I liked about it. The grounds are well maintained and staff fantastic. Always something to do if you choose to pertake int the activities by the pool or beach. Food was fantastic... More

Was this review helpful? Yes 3
Blackpool, United Kingdom
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a first class hotel with first class, hard working and friendly staff. The downside is the wifi, yes we are given 90 minutes free daily but at the same time every day but its so slow. I found the best way around this problem was to nip over the road to Starbucks across the road from the hotel,... More

Was this review helpful? Yes 5
Montreal, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Not much more to add , we just came back from Mexico loved our stay at the Playacar , staff is great , buffet is great , lots of chairs , animation was excellent , rooms need an upgrade but we have stayed in much worst in the so called 5 stars class,very private hotel , small is beautiful ,

Was this review helpful? Yes 4
Indianapolis, Indiana
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent two weeks here March 1-15 with 15 friends, it was our 5th visit to Playacar and we've stayed at the Tequila as well, wonderful beach, Pool & staff. The food and drinks are always available and good. The only downside is you have some rude people occasionally, that think they are better than others and feel they need to... More

Was this review helpful? Yes 2
Mississauga
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed from March 25-Apr 1. This resort is so clean, the staff are all amazing and the buffet was outstanding, we did not book any of the other restaurants as the buffet was so incredible. If you have issues with the food here you shouldn't be travelling! We also booked the Maya Extreme tour via Juan our Sunwing Rep..glad... More

Was this review helpful? Yes 2
Montevideo, Uruguay
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall Riu Playacar is a very nice hotel, with a lot to offer. However, it's just not excellent, but average. - It's not a modern hotel. Don't get me wrong, it's fine for your vacations, but it's certainly outdated. If you visit the nearby Riu Yucatan, you will see the difference, and maybe regret why you didn't choose Yucatan instead... More

Was this review helpful? Yes 3
Berkshire
Contributor
17 reviews 17 reviews
9 hotel reviews
179 helpful votes 179 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I and 7 of my friends have just returned from an 11 night holiday in Mexico. We stayed at the Riu Playacar and we were not disappointed. After a LONG flight, bad turbulence and inconsiderate flight passengers, we arrived in Cancun and it was raining - we didn't hold much hope for our hols.... We arrived at the hotel after... More

Was this review helpful? Yes 8

Been to Hotel Riu Playacar? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Riu Playacar

Also Known As:
Riu Playacar Hotel Playa Del Carmen
Riu Playacar
Riu Playacar Playa Del Carmen
Riu Playacar Hotel
Riu Playacar Reviews
Playacar Hotels
Riu Playacar Mexico
Playacar
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Rui Playacar
Address: Avenida Xamen-Ha | Manzana 3, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#36 Top resorts Hotel in Playa del Carmen
#44 On the Beach Hotel in Playa del Carmen
#51 Family Hotel in Playa del Carmen
#80 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hotel Riu Playacar 3.5*
Official Description (provided by the hotel):
* Located in the Yucatan peninsula, 3 km / 1.9 miles from Playa del Carmen * In the Playacar resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Yucatan and the ClubHotel Riu Tequila hotels * Main building and 2-storey bungalow complex * Located on the beach * Complimentary sun loungers on the beach * Surrounded by 16,000 m2/19,000 sq. yards of lush gardens * Mexican Street, next to Riu Yucatan * 100 m/325 ft. from various shops * 55 km/34 miles from Cancun Int'l. Airport ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz so you can book your Hotel Riu Playacar reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Riu Playacar, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.