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Hotel Riu Playacar

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Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
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Hotel Riu Playacar
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3,120 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Are the new buildings at the Playacar. Today, 13 June 2015, through the builders screens can be seen the construction of completely new front buildings. Yes the old lobby and buffet no longer exist. Also gone is the beach front snack bar and stage building. New pools are being created. Much seems to be being painted white, as per the... More 

Was this review helpful? Yes 17
Ursa, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

decent rooms good food beautiful beach rooms are nice and clean about like a nice holiday inn its no ritz carlton but nice with better than average food considering its all you can eat every meal ant the beach is beautiful on the caribean the most beatiful natural water anywhere this place is romantic and calm staye here and also... More 

Was this review helpful? Yes 1
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 28, 2015

While this may be one of the smaller Riu resorts, it definitely gives a relaxed and cozy feel. The rooms are spread out in different buildings -- none of which are over three stories high. The property is well maintained and rooms are spotless. Entertainment is provided and was well surprised at the quality of artists and musicians. We had... More 

Was this review helpful? Yes 1
Windsor, Canada
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 13, 2015

This is a very small hotel in comparison to the other Riu's around the world. We love this hotel and have been vacationing here for at least 15 years, with the exception of two years at a Riu in Dominican Republic. Reason being no beach left after the hurricane. The beach is now bigger , after the restoration, than it... More 

Was this review helpful? Yes 7
Lac La Biche, Alberta, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 7, 2015

This was our 3 Rd stay at the Riu Playacar . We really like the fact that it is Small and close to playa del Carmen .its a 25 min walk to 5 th ave and shopping. The Riu is clean but outdated and needs to have new beds etc. The entertainment staff is really friendly and helpful but we... More 

Was this review helpful? Yes 3
New Orleans, Louisiana
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 7, 2015

We stayed at the Riu Playacar based upon pictures we were able to view on Instagram and I have to say that the pictures are accurate! It is one of the most, if not THE most, beautiful beaches I have seen. The beach itself is very clean and long, both length and width wise, and the water is crystal blue.... More 

Was this review helpful? Yes 3
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 28, 2015

The Riu Playacar is a beautifully manicured, authentic Mexican paradise. It is located directly on the beach, the staff is friendly and hospitable, pools are conveniently located and the grounds are well maintained. The food is good, but could be better. The Mexican restaurant is your best and obvious choice. A few recommendations would be to provide daily refills of... More 

Was this review helpful? Yes 3
canada
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 28, 2015

We were originally booked at the Riu Tequila but were offered an *upgrade to the Playa Car which we took so that we would be beach front. Although the Playacar resort closed for renovation the day after we left, we had a good time. The food at the buffet was plentiful, with a different theme each night. The steak house... More 

Was this review helpful? Yes 4
South Staffordshire
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed April 28, 2015

We have stayed at this hotel before and had enjoyed our previous stays more. We felt the imminent closure showed in all areas of the hotel. The air conditioning was very poor, it was difficult getting the room cool. Many of the sun beds were broken and very dirty. The evening entertainment was abysmal, with the exception of the live... More 

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Cambrdige, ON
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed April 27, 2015

My husband and I just got back from Riu Playacar. The last day opened was April 26, but only until 11AM. We had a notice at our door that we had to be out of the room and checked out by 11am. All remaining guests were transferred to other neighbouring Rius, for the day or for the remainder of their... More 

Was this review helpful? Yes 3
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