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Hotel Riu Playacar

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3.5 of 5 Resort (All-Inclusive)   |   Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
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Hotel Riu Playacar
Ranked #68 of 200 hotels in Playa del Carmen
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2,557 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montville, New Jersey
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Having tried Iberostar Quetzal in 2013, we have decided to compare. 1. Location Playa Del Carmen is an hour away from Cancun. If you want your ocean clean and uncrowded, your nights quiet, and your kids safe, Playa is definitely a better place for you. The usual back-and-forth private transportation cost is about a hundred but Riu scores an extra... More

Was this review helpful? Yes 2
Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Just got back from a week stay at the Riu Playacar and it was a great week away. The staff was fantastic, rooms were nice/clean and the beach/ocean was beautiful. I was really impressed with the food both in quality and selection - certailny recommend the Mexican a la carte! A real added bonus for us was the option to... More

Was this review helpful? Yes 2
London
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I have just returned from an amazing two weeks at Riu Playacar- 27th July - 10th August. The service and entertainment team make this hotel an absolute gem, a real find. There's lots to keep you occupied (volleyball, yoga, games, polo, football, salsa, fun competitions) or if you just want to chill on the gorgeous beach seconds from the pool... More

Was this review helpful? Yes 4
Columbia, Missouri
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed the first week in August. Second visit to this RIU property. Traveled with our 2 young adult daughters and 83 year old mother in law. Animacion staff - Fredy especially - did a great job! My mother in law wanted to take him home. Was her first trip to Mexico and all the bartenders by the pool made... More

Was this review helpful? Yes 3
Buckinghamshire
Contributor
12 reviews 12 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel from 25th July till 8th August 2014 This was the first time we have stayed in Mexico and after checking out the reviews of other hotels/Resorts in the area, we decided on Riu Playacar, and we are so pleased that we did as the place was perfect. We had room 4306, which is half way... More

Was this review helpful? Yes 1
Saratoga Springs, New York
Contributor
19 reviews 19 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Riu Playacar 8/1-8/9/14. For the past 6 years we have stayed in Cancun (Riu Caribe, Riu Peninsula, Cancun Palace) (2 Adults 30's and daughter age 11) This year I wanted to try Playa del Carmen for a change up since we have never been and always heard great things. Read many reviews on TA.com and decided to... More

Was this review helpful? Yes 4
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I just returned a couple of days a go from a 7 day vacation to this lovely place, I don't even know where to start. Booking thru their website was a breeze, super easy, accurate and best of all I paid for it until I showed up. The hotel is not all luxury but super cozy, you have everything you... More

Was this review helpful? Yes 3
Loveland, Colorado
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I took a long weekend getaway at the Hotel Riu Playacar - a rare trip without kids. Our family has stayed at countless all-inclusive resorts in Mexico, and this resort wins in a number of categories: 1. The beach. It's spectacular and well-maintained. 2. The layout. Breakfast and lunch buffets are in the lobby, while the lunch... More

Was this review helpful? Yes 2
Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The rooms smelled like mold and the management said the hotel will go under renovation in 2015. There was no light on the shower. it was really dark, so you could not see how clean it was, but after a couple of margaritas and pina coladas, who cares! The entertainment crew was awesome! Always ready to go, funny and creative.... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We travelled to the Riu Playacar for a week at Easter. We found the location to be perfect, only 50 pesos to get to 5th ave. although if you paid in US $ it was still 5, so better to use pesos. Our girls, 6 & 16 both had a wonderful time, the resort was big enough to keep them... More

Was this review helpful? Yes 2
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Additional Information about Hotel Riu Playacar

Address: Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Riu Playacar 3.5*
Also Known As:
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Playacar Hotels
Riu Playacar Mexico
Rui Playacar
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico

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Amenities

Bar / Lounge Beach Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#33 Top resorts Hotel in Playa del Carmen #44 On the Beach Hotel in Playa del Carmen #51 Family Hotel in Playa del Carmen #62 Romantic Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
* Located in the Yucatan peninsula, 3 km / 1.9 miles from Playa del Carmen * In the Playacar resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Yucatan and the ClubHotel Riu Tequila hotels * Main building and 2-storey bungalow complex * Located on the beach * Complimentary sun loungers on the beach * Surrounded by 16,000 m2/19,000 sq. yards of lush gardens * Mexican Street, next to Riu Yucatan * 100 m/325 ft. from various shops * 55 km/34 miles from Cancun Int'l. Airport ... more   less 
Number of rooms
386

Questions & Answers

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2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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