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All 199 Playa del Carmen hotels

Hotel Riu Playacar

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3.5 of 5 Resort (All-Inclusive)   |   Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
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Hotel Riu Playacar
Ranked #70 of 199 hotels in Playa del Carmen
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2,570 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (291)
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English first
London, United Kingdom
12 reviews 12 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just back from a two week all inclusive stay. We were a party of 7 celebrating a golden wedding anniversary and 21st ages ranged from 17-74. Parents had stayed previous 3 years ago before make over. Very impressed. Food fantastic, bars are great, spotlessly clean. Hotel set on a fantastic beach and in beautiful grounds. Rooms were large and spacious... More

Was this review helpful? Yes 1
Pontefract, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Having just returned from this hotel i hope they don't refurbish the same as the riu yucatan which we previously stayed in 2011.The staff are amazing, they can't do enough for you so you have an enjoyable stay. The food in the buffet was very good, something for everyone, the asian was ok but was a buffet also, the steakhouse... More

Was this review helpful? Yes 1
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I came back 3 weeks ago and have already planned my next visit!! My friend and I spent two amazing weeks at this hotel which no doubt contributed to our Mexican experience. The friendly and highly energetic staff, the Mexcian character throughout the hotel helped to create a real warm and friendly vibe. We were never short of conversations with... More

Was this review helpful? Yes 1
Gillingham, United Kingdom
20 reviews 20 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

STAY 05/08/14---17/08/14 My Wife and i had got married at the Tequila thirteen years prior to this visit so we decide to take our 7 year old son back to Playa for our annual holiday and we were so glad we did After a ten hour flight and hour transfer we eventually made it to the Hotel , check in... More

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed 5th-19th August in a party of 4., in adjoining rooms after a 10hr journey.Greeted with refreshing soft drink and quick check-in,then taken to our rooms. Asked for upper floor,however didnt realise that meant floor 3 with no lift available.Food very good in Buffet,a'la carte restaurants did not live up to expectations,however staff were polite and helpful.All staff were... More

Was this review helpful? Yes 1
Deptford NJ
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Room was nice very clean People complained about the food I do not understand how you can not find something to eat There was so much food the drinks were great They had Top shelf stuff it was a long walk to the water The activities were great The air could have been better in the room--it was nice you... More

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Montville, New Jersey
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Having tried Iberostar Quetzal in 2013, we have decided to compare. 1. Location Playa Del Carmen is an hour away from Cancun. If you want your ocean clean and uncrowded, your nights quiet, and your kids safe, Playa is definitely a better place for you. The usual back-and-forth private transportation cost is about a hundred but Riu scores an extra... More

Was this review helpful? Yes 2
Toronto, Canada
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just got back from a week stay at the Riu Playacar and it was a great week away. The staff was fantastic, rooms were nice/clean and the beach/ocean was beautiful. I was really impressed with the food both in quality and selection - certailny recommend the Mexican a la carte! A real added bonus for us was the option to... More

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have just returned from an amazing two weeks at Riu Playacar- 27th July - 10th August. The service and entertainment team make this hotel an absolute gem, a real find. There's lots to keep you occupied (volleyball, yoga, games, polo, football, salsa, fun competitions) or if you just want to chill on the gorgeous beach seconds from the pool... More

Was this review helpful? Yes 4
Columbia, Missouri
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed the first week in August. Second visit to this RIU property. Traveled with our 2 young adult daughters and 83 year old mother in law. Animacion staff - Fredy especially - did a great job! My mother in law wanted to take him home. Was her first trip to Mexico and all the bartenders by the pool made... More

Was this review helpful? Yes 3
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Additional Information about Hotel Riu Playacar

Address: Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Riu Playacar 3.5*
Also Known As:
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Playacar Hotels
Riu Playacar Mexico
Rui Playacar
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico

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Pool/beach area (777)
Hotel & grounds (442)
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Family/play areas (55)
Dining (206)
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Beach (15)
Double Room (27)
Junior Suite (27)
Pool (15)
Restaurants and Bars (22)
The Hotel (29)

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Bar / Lounge Beach Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#35 Top resorts Hotel in Playa del Carmen #45 On the Beach Hotel in Playa del Carmen #51 Family Hotel in Playa del Carmen #62 Romantic Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
* Located in the Yucatan peninsula, 3 km / 1.9 miles from Playa del Carmen * In the Playacar resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Yucatan and the ClubHotel Riu Tequila hotels * Main building and 2-storey bungalow complex * Located on the beach * Complimentary sun loungers on the beach * Surrounded by 16,000 m2/19,000 sq. yards of lush gardens * Mexican Street, next to Riu Yucatan * 100 m/325 ft. from various shops * 55 km/34 miles from Cancun Int'l. Airport ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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