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Hotel Riu Playacar

3.5 of 5 Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
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Hotel Riu Playacar
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Hotel Riu Playacar
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2,781 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Liverpool
Top Contributor
84 reviews 84 reviews
26 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed yesterday NEW

Amazing hotel start to finish. Going to try keeping it short & sweet :-) Spent two weeks here start of December for our anniversary. The weather was similar to hot british summer & for this reason I would probably research better next time when would be slightly hotter & zero chance of rain. The hotel was so clean, staff very... More 

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Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wow what a great resort. Loved the food and cleanliness of the resort. The food was excellent and I'm not a breakfast person but wow breakfast was my favorite meal of the day. It's a smaller resort but my wife and I really loved that. The shopping right out the main entrance was great also and you could walk to... More 

Was this review helpful? Yes 4
Bedale, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just returned from a two week all inclusive holiday at the Riu Playacar hotel, Mexico. This Hotel was recommended to me by a work colleague he's been 6 times, what an amazing place if you want a totally relaxing holiday where you are treated like a king this is the place to go. All Riu Hotels have very high standards... More 

Was this review helpful? Yes 2
Nanaimo, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Food ,service and entertainment were great,however,the shower did not drain so we were up to our ankles in water, The mattresse's were hard as were the pillows.We asked for something better but nothing came of our request. The mattress was damp each day because of the humidity and the plastic mattress pad did not help. There was a smell of... More 

Was this review helpful? Yes 1
New Forest
Contributor
15 reviews 15 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We have just returned from a wonderful 2 week stay at the Riu Playacar. The whole experience was very relaxing from the minute we arrived , the hotel rooms were spotless & very comfortable & the hotel grounds are perfectly maintained. The choice of food was amazing & it was presented beautifully & tasted delicious, there was so much choice... More 

Was this review helpful? Yes 2
Colfax CA
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is the fourth RIU we have stayed at. I liked that it was small. We were with a group and we could always find each other. The food is always EXCELLENT at every RIU I have been to. Unfortunately the drinks are bad and I have to remind myself to only stay at a resort with premium cocktails next... More 

Was this review helpful? Yes 2
alta loma
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We went for a week in November, the weather reports showed rain most days,only rained twice and not much. The hotel is very clean and well maintained. The staff is very friendly and willing to help you. The grounds are well maintained and clean. The food is outstanding in the buffet, a big selection of all types of food. We... More 

Was this review helpful? Yes 5
Layton, Utah
1 review
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I've normally not been one to go out of my way to write a review about a hotel but felt compelled to with our experience this last week. My sister and her husband were celebrating their 40th wedding anniversary and my wife a birthday so we determined a trip to Mexico would be a nice get away and celebration. We... More 

Was this review helpful? Yes 8
Sunderland, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Loved my 2 weeks in the Playacar 23/09-07/10/14, cleaners, bar and restaurant staff are all excellent. Food drink and entertainment all very good. I had a bad fall getting out of the shower it was very slippy and i fell and split open the back of my head needing an ambulance hospital treatment and stitches, it happened early morning 2... More 

Was this review helpful? Yes 5
Oshawa
Reviewer
5 reviews 5 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed at the Riu Playacar the last 3 years and loved it. No complaints at all. Yes the décor is a little tired but love the Mexican feel. Hope when they reno it is still small and a Mexican feel. But I have heard otherwise. Will not come back if it looks anything like the Yucatan.

Was this review helpful? Yes 5
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Additional Information about Hotel Riu Playacar

Address: Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Riu Playacar 3.5*
Number of rooms: 386
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Also Known As:
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Playacar Hotels
Riu Playacar Mexico
Rui Playacar
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#33 Top resorts Hotel in Playa del Carmen
#44 On the Beach Hotel in Playa del Carmen
#49 Family Hotel in Playa del Carmen
#60 Romantic Hotel in Playa del Carmen

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