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Hotel Riu Playacar

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Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
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1 room 1 guest
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3,153 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Peterhead, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great time here a few years ago for our honeymoon. From the minute we arrived we were really looked after. Cleaners amazing and leave a special surprise on the beds after each clean be it a towel of swans or a towel turtle a very nice little touch. The food was amazing so much variety. You'll gain... More 

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Caracas
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a great time here a few years ago. The food was amazing so much variety and the dulce de leche waffles were great. Five minutes away from town by taxi and 20min walking. Warning, You'll gain weight! Loved the drinks and the bartenders were really fun. I would go back but I'm not doing all inclusives anymore I... More 

Was this review helpful? Yes 3
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our second visit to Mexico we stayed in the riu taqela last time, this was just as good if not better because you are straight onto the beach we have stayed in 5 riu hotels before and find them very good

Was this review helpful? Yes 6
pelham
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 22, 2015

the rooms were typical caribean room older, a little tired but it had all you could need and was kept clean it was in a convienient location close to lobby second floor nice balcony. staff is kind and caring we were there in november 2013 for two weeks and it felt like home and didn't want to come home heard... More 

Was this review helpful? Yes 1
Independence, Missouri
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 13, 2015

Enjoyed this place the second time there, but still is a nice place. lots of upgrades were done between the visits. Good value for the $. The evening shows weren't as good the second visit. Nice that you can go between the Riu hotels to enjoy the food and entertainment.

Was this review helpful? Yes 3
Mississauga, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 8, 2015 via mobile

We travelled to the Riu last summer and it was a fantastic resort. Everyone was super nice and there was lots to do. The resort was small and perfect for our children. It had a nice Mexican touch to it not like the other Rius that are all done up. We wanted to book the same resort again this year... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 14, 2015

Are the new buildings at the Playacar. Today, 13 June 2015, through the builders screens can be seen the construction of completely new front buildings. Yes the old lobby and buffet no longer exist. Also gone is the beach front snack bar and stage building. New pools are being created. Much seems to be being painted white, as per the... More 

Was this review helpful? Yes 28
Ursa, Illinois
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 31, 2015

decent rooms good food beautiful beach rooms are nice and clean about like a nice holiday inn its no ritz carlton but nice with better than average food considering its all you can eat every meal ant the beach is beautiful on the caribean the most beatiful natural water anywhere this place is romantic and calm staye here and also... More 

Was this review helpful? Yes 3
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 28, 2015

While this may be one of the smaller Riu resorts, it definitely gives a relaxed and cozy feel. The rooms are spread out in different buildings -- none of which are over three stories high. The property is well maintained and rooms are spotless. Entertainment is provided and was well surprised at the quality of artists and musicians. We had... More 

Was this review helpful? Yes 1
Windsor, Canada
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 13, 2015

This is a very small hotel in comparison to the other Riu's around the world. We love this hotel and have been vacationing here for at least 15 years, with the exception of two years at a Riu in Dominican Republic. Reason being no beach left after the hurricane. The beach is now bigger , after the restoration, than it... More 

Was this review helpful? Yes 9
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