We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 199 Playa del Carmen hotels

Hotel Riu Playacar

Save Saved
You added Hotel Riu Playacar to your Saves list
3.5 of 5 Resort (All-Inclusive)   |   Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Hotel website
Hotel packages
Hotel deals
Hotel amenities
Special Offer
Exclusive Reward!
Hotel Riu Playacar
Ranked #68 of 199 Hotels in Playa del Carmen
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Playa del Carmen
Check In Check Out
Write a Review

2,617 reviews from our community

Traveler rating
    1,164
    957
    291
    134
    71
See reviews for
597
1030
28
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (296)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My first time at this hotel and must say I was very impressed very friendly and lots of entertainment nothing to complain about food and drink were fab very good friendly staff and entertainment crew were spot on something for everyone.

Was this review helpful? Yes 3
1 review
4 of 5 stars Reviewed 3 days ago NEW

Great atmosphere at this hotel and the beach is amazing. My only complaint would be the lack of privacy in the bathrooms. The other RIUS have curtains to the bathroom but this one did not. Not everyone who travels together is a couple so some privacy would be nice. The staff is friendly and the accommodations are nice. It is... More

Was this review helpful? Yes 1
Clinton, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Booked this trip for our 1st anniversary, we thought it would be nice since it was smaller than the Yucatan which we stayed at the year before for our Honeymoon. Resort is smaller and so is the service. We didn't get treated the same at the Playacar as we did the Yucatan. Food was the same, which is good but... More

Was this review helpful? Yes 2
Rosario, Argentina
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

my stay at the playacat riu hotel was great, nothing to complain about. the service and the attention was a blast. the food, fresh at al times was one of the best thing about vacationing there. totally recomended.

Was this review helpful? Yes 3
West Yorkshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Family holiday via Thompson holidays. On first impressions we thought the hotel was tired, dated and in places unclean. A few days in we realised the beach, service, food and entertainment made up for these shortfalls. It's not 5 star, but you will have a good time here. Smaller and quieter than the other Riu hotels with a relaxed inclusive... More

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I have been home three weeks after my holiday here, this was my fourth visit that explains how much I love this place. I am writing this review to let people now how fantastic for children, teens and adults it is; not just only that reason, the people who own playacar want to do up and change the hotel maybe... More

Was this review helpful? Yes
Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I have stayed at different Riu hotels and this one is probably the oldest I have seen, still it is well kept and clean. The staff is very friendly and go above and beyond to make you feel like royalty. The food is average but it is common in all-inclusives to find great food sometimes. The size of the hotel... More

Was this review helpful? Yes 1
Rosemère, Quebec, Canada
1 review
1 of 5 stars Reviewed 1 week ago

The hotel will not be renovated in the near future but will be torn down and rebuilt. I was there with my family and was so disappointed, they sell it as a 5 star but it is only a 3. Everything is so outdated and even the mini fridge is all rusted. After our first day there we made arrangements... More

Was this review helpful? Yes 1
Melville, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the best places thatI have been to. It is good fro the entire family with lots to do. Very Very safe area and 5th ave is with in walking distance. All with great shops and shopping. Had a great time and will be back soon

Was this review helpful? Yes 5
Huntington, West Virginia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was both my first trip to Mexico and first experience with an All Inclusive resort. My family and I loved it! Plenty of food with a great variety at all meals. Friendly and helpful staff, especially Maurie, an Entertainment employee. The beach was beautiful. The rooms were clean. I couldn't have asked for more! Note: my young adult children... More

Was this review helpful? Yes 4
Owners: What's your side of the story?
If you own or manage Hotel Riu Playacar, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Riu Playacar? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Riu Playacar

Address: Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Riu Playacar 3.5*
Also Known As:
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Playacar Hotels
Riu Playacar Mexico
Rui Playacar
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico

2,772 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2619)
Viewed
Pool/beach area (778)
Viewed
Room/suite (191)
Viewed
Hotel & grounds (443)
Viewed
Family/play areas (55)
Viewed
Dining (206)
Viewed
View from room (53)
Viewed
0:20
Videos (3)
Viewed
Business center/function rooms (17)
Viewed
Bathroom (25)
Viewed
Other (848)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (149)
Viewed
Amenities (14)
Viewed
Beach (15)
Viewed
Double Room (27)
Viewed
Junior Suite (27)
Viewed
Pool (15)
Viewed
Restaurants and Bars (22)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Playa del Carmen with
any amenities