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Hotel Riu Playacar

3.5 of 5 Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
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Hotel Riu Playacar
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Hotel Riu Playacar
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2,940 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars NEW

This review is extensive. I apologize for the long read! Arrival Arriving in Mexico, it was late (about 12am) and warm! A nice change from the snowstorm we left behind! Going through the customs was a breeze, and the airport is easy enough to navigate. We were quickly on our way to our resort (Sunwing provided transportation). It took about... More 

Was this review helpful? Yes 2
Madison, Wisconsin
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Food was very good. Rooms were acceptable and clean. Beds comfortable. Employees very friendly. Beach was beautiful. Get up early if you want a good chair by the beach. There was no wait service by the pools, bars or beach so do not expect that. I know this hotel is being updated this spring but I expect much will stay... More 

Was this review helpful? Yes 1
Boston, MA
20 reviews 20 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Booked this through cheapcarribean.com and have used them before, to stay at the Riu Tequila (which is across the street)...with taxes we paid $850 US pp (included flight from Boston) for 5 days/4 nights. In reality we had 3 days (the other two were entirely spent getting there...what a PITA that is). In the end, the price was a bit... More 

Was this review helpful? Yes 1
Racine, Wisconsin
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We like it because it is one of lthe smaller all inclusive resorts within walking distance of Playa del Carmen. The place was super clean all around. We toured the kitchen and were impressed. No room for error there. The employees were great. Drinks and food outstanding. We hope to go back next year.

Was this review helpful? Yes 4
Worthing, West Sussex
Top Contributor
61 reviews 61 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our second visit to this hotel. We visited twelve months ago and as our previous visit was a great success we thought we would return for further relaxation. having said that the animation team of Alex, Maria, Valentino, Johnny and all the others made sure we joined some of the daily activities which were most enjoyable. The lobby... More 

Was this review helpful? Yes 2
2 reviews
5 of 5 stars Reviewed 1 week ago

We loved our stay the staff are wonderful. The wet bar staff were my favorite. Enrique, Santos, George, you three were amazing. So much included in your stay you spend little so we tip well. I am returning next year.

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DeKalb, Illinois
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff was very accommodating and very clean resort. I would definitely go back. Food was ok but wouldn't reserve the specialty restaurants. The beach was fantastic and had some shopping right across the street. It was close to downtown Playa Del Carmen taxi 7 mins for $9.00 us or a 30 min walk. It was perfect for us.

Was this review helpful? Yes 3
Vermilion, Canada
4 reviews 4 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our second stay at the Riu Playacar and we thoroughly enjoyed it. We love that the hotel is smaller and has a Mexican feel to it rather than the "Miami" feel of some of the other nearby resorts. Again we heard the rumors of knocking it down and starting over. Please please please keep it authentic Mexican. It... More 

Was this review helpful? Yes 6
Top Contributor
134 reviews 134 reviews
25 hotel reviews
165 helpful votes 165 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We booked here beacause I like Riu hotels and thought this a safe bet The buffet restaurants are ok, bit we ate steak one night and it was so tough I couldn't cut it, I threw it down for a cat and he couldn't chew it. The teppanyaki restaurant is just slopped up on actutal teppanyaki. I complained and the... More 

Was this review helpful? Yes 2
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

stayed here end of jan 2015 dreamliner with thomson nice but nothing to do with hotel arrived given room 4219 went and seen it ! sorry not for us had a third single bed which made it seem claustrophic very small room and looking at next doors pool,off to reception asked for change and given 5321. same room layout ,no... More 

Was this review helpful? Yes 8
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Additional Information about Hotel Riu Playacar

Address: Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Riu Playacar 3.5*
Number of rooms: 386
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Also Known As:
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Playacar Hotels
Riu Playacar Mexico
Rui Playacar
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#34 Top resorts Hotel in Playa del Carmen
#45 On the Beach Hotel in Playa del Carmen
#50 Family Hotel in Playa del Carmen
#60 Romantic Hotel in Playa del Carmen

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