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Hotel Riu Playacar

3.5 of 5 Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
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Hotel Riu Playacar
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Hotel Riu Playacar
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2,675 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is my second visit to this resort. The food is excellent. Shows are excellent. The entertainment staff go out of there way to make sure you have a good time. I wish to thank Elaina for making my husband birthday so special. We will be back next year.

Was this review helpful? Yes 1
Dallas, Texas
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

The hotel itself is average. Our room was a bit weird because it had two queen beds pushed together to make one big bed, but each of the beds are made separately. The buffet food was not good, unless you were drunk, but that's to be expected with most all inclusive resorts.

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Newcastle upon Tyne, England, United Kingdom
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

just got back from another fantastic two weeks at the riu playacar fantastic staff nothing was too much trouble they did everything to make your stay enjoyable food could not be betterd good entertainment home from home

Was this review helpful? Yes 2
Warsaw, Poland
1 review
5 of 5 stars Reviewed 3 days ago NEW

I strongly recommend hotel Riu Playacar. I spent an amazing week in Riviera Maya. Delicious food, friendly staff and interesting animations. The hotel is located just near the beach, what is it's big advantage. The best holidays of my life.

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Newcastle upon Tyne, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just back from the Playacar and have had a fantastic time. The hotel thoroughly deserves it's comments about the quality of food and the friendly staff. As previously mentioned by others, it's due for a refit soon and my wife and I would love to go back sometime to see the new look. Just hope it keeps it's Mexican feel... More

Was this review helpful? Yes 3
Aberdeen, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just returned from 2 weeks at the Playacar which we thoroughly enjoyed. The staff were fantastic throughout, especially the bar staff! This hotel is smaller than the other Riu hotels in the area and retains a more traditional feel to it than the nearby Yucatan (which could be in any country in the world). It also means it's only a... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My Wife and I stayed there from October 4th ---10th. First of all, we were there during the "rainy season" and our weather was perfect. You like to think that weather doesn't affect a vacation. Say what you want, but it does. We flew into Cancun and had arranged a shuttle from Happy shuttle. $115 round trip for the 2... More

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

My boyfriend and I just spent 7 days and were very disappointed. This resort was not even close to the RIU resort brand we had stayed previously. Honestly, first I thought we were dropped off at the wrong resort. The lobby looked like it has never seen any renovations since the WW2 - brownish paint on the wall; the lobby... More

Was this review helpful? Yes 3
Norwalk, Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We just got back from this resort for a short get away. I would recommend this resort to anyone. It is a smaller more intimate resort, very well maintained and great service all the way around!! Every member of the staff was friendly and helpful. The pool area was great and not over crowded. The beach area was great, lots... More

Was this review helpful? Yes 2
Cold Spring, Minnesota
20 reviews 20 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

There are some pros and cons, the resort is the perfect size and easy to find your way around. The grounds, Beach and Pool are great. The service was excellent. The rooms are just OK we had an issue with our air not working and they were VERY quick to send someone up. However once he fixed the air and... More

Was this review helpful? Yes 4
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Additional Information about Hotel Riu Playacar

Address: Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Riu Playacar 3.5*
Number of rooms: 386
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Also Known As:
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Playacar Hotels
Riu Playacar Mexico
Rui Playacar
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico

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