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Hotel Riu Playacar

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Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
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Hotel Riu Playacar
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Hotel Riu Playacar
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3,038 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

The staff goes an extra mile or two making sure your stay is the very best. These folks work so very hard making sure everything is right for you. The food was delicious except for the steak house. Entertainment staff is fun and friendly. Beach is gorgeous.

Was this review helpful? Yes 1
Middlesbrough, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The staff - helpful, friendly and fun The hotel - quirky, bright, a little bruised around the edges but full of charm and personality. Very clean. The food - An overwhelming selection of food available pretty much non stop. With fresh fruit smoothies and lots if lovely extra like sauces and garnishes. The Drink - strong, sweet and cold -... More 

Was this review helpful? Yes 2
Lisbon, Portugal
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It's a small hotel at the first beach line, with a nice pool and a few coconuts. the food is good and the staff was very kind. Good value for your money. recommended for family vacations. enjoy and have fun

Was this review helpful? Yes 1
michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just got back yesterday from Riu Playacar and it was wonderful! From the time i walked in to the time I left i enjoyed every minute of it. The Service was exeptional all over the resort,Everyone was nice and pleasant.Bartenders and waiters at pool and pool bar always made sure you had bevarage of your choice and delivered it with... More 

Was this review helpful? Yes 3
Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

It was a great time. The service was A plus. Very clean. The food was great. The beach party was so good. I will be returning to this resort. They make you feel like family. The staff was there the day we left to say their final good byes. I can not find one wrong thing with this resort.

Was this review helpful? Yes 1
Chicago, Illinois
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were supposed to stay at the Riu Tequila (I researched and chose that hotel). But upon arrival, they said that we could be "upgraded" and move across the street to the the Playacar. I was hesitant at first because I chose the hotel based on reviews! I was worried that I was being played, honestly, BUT I was very... More 

Was this review helpful? Yes 4
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I would highly recommend this resort. Very clean all around. The workers were fabulous and always made sure you were having a great time. The food was good and they mixed up what they had every night at the buffet and I would highly recommend the Asian restaurant they offer, which was excellent. All around a fun trip.

Was this review helpful? Yes 2
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

You will be disappointed by the cleanliness, food, and room. It is old. the beach is still nice but the hotel is not worth paying for- price to value ratio is not there! Te iberostar down the way looked a lot nicer for not much more money. Advise you against this place!

Was this review helpful? Yes 1
Washington, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

just back from another two great weeks at this hotel.the staff are incredible throughout the hotel,from the management through the whole team responsible for making the holiday an enjoyable experience.the hotel closes in april for a refurbishment and re opens in october 2015.please do not change too much and leave the hotel with character as it was before.

Was this review helpful? Yes 2
Edinboro, PA
Contributor
13 reviews 13 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Eight years ago we spent a week at the Riu Playacar in Riviera Maya, Mexico and had a wonderful time. We decided to revisit it this year to celebrate our 30th wedding anniversary. With a few exceptions, the resort was exactly as we remembered it. It was still extremely clean and well-cared for. The beds had been up-graded and were... More 

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