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Hotel Riu Playacar

3.5 of 5 Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
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Hotel Riu Playacar
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Hotel Riu Playacar
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2,668 reviews from our community

Traveler rating
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    135
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605
1,059
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle upon Tyne, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed today NEW

Just back from the Playacar and have had a fantastic time. The hotel thoroughly deserves it's comments about the quality of food and the friendly staff. As previously mentioned by others, it's due for a refit soon and my wife and I would love to go back sometime to see the new look. Just hope it keeps it's Mexican feel... More

Was this review helpful? Yes 1
Aberdeen, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned from 2 weeks at the Playacar which we thoroughly enjoyed. The staff were fantastic throughout, especially the bar staff! This hotel is smaller than the other Riu hotels in the area and retains a more traditional feel to it than the nearby Yucatan (which could be in any country in the world). It also means it's only a... More

Was this review helpful? Yes 1
Minnesota
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

My Wife and I stayed there from October 4th ---10th. First of all, we were there during the "rainy season" and our weather was perfect. You like to think that weather doesn't affect a vacation. Say what you want, but it does. We flew into Cancun and had arranged a shuttle from Happy shuttle. $115 round trip for the 2... More

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Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

My boyfriend and I just spent 7 days and were very disappointed. This resort was not even close to the RIU resort brand we had stayed previously. Honestly, first I thought we were dropped off at the wrong resort. The lobby looked like it has never seen any renovations since the WW2 - brownish paint on the wall; the lobby... More

Was this review helpful? Yes 1
Norwalk, Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We just got back from this resort for a short get away. I would recommend this resort to anyone. It is a smaller more intimate resort, very well maintained and great service all the way around!! Every member of the staff was friendly and helpful. The pool area was great and not over crowded. The beach area was great, lots... More

Was this review helpful? Yes 2
Cold Spring, Minnesota
Contributor
20 reviews 20 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

There are some pros and cons, the resort is the perfect size and easy to find your way around. The grounds, Beach and Pool are great. The service was excellent. The rooms are just OK we had an issue with our air not working and they were VERY quick to send someone up. However once he fixed the air and... More

Was this review helpful? Yes 3
Colchester, England, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and i and our girl's 15yrs and 23yrs stayed at the Hotel Riu Playacar August 2014 for 2 weeks, we had the most fantastic stayhere, alovely hotel smaller than most which we like, happy friendly staff and food to die for, all set in a perfect location, beautiful beech and crystal clear sea, there.lot's of sport's activities and... More

Was this review helpful? Yes 5
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

me and my girlfriend stayed here from september 26th to the 10th of october, and it was the best holiday ever, the hotel was really nice, the food was amazing loads of meat and a good variety of food, all the staff was amazing very friendly, and the animation team was very good especially Freddy jackson, he is such a... More

Was this review helpful? Yes 4
Jefferson City, Missouri
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at RIU Playacar from Oct 1 - Oct 8. From the moment we checked in we had the best service we have had at any RIU resort or at any other all-inclusive we have stayed. We arrived to our resort pretty early (about 11:30 am) and we were not expecting a room to be ready for us yet,... More

Was this review helpful? Yes 8
Fort Worth, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from a 4 night stay at this hotel. There are some pros and cons here. Here goes: Pros: not too big, grounds and beach are nice, decent food and drinks, excellent service. Cons: rooms need redone, beds aren't great, bath towels are hard So if you don't care what your room looks like ,this is a great place... More

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Additional Information about Hotel Riu Playacar

Address: Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Riu Playacar 3.5*
Number of rooms: 386
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Also Known As:
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Playacar Hotels
Riu Playacar Mexico
Rui Playacar
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico

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