We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Riu Playacar

Hotel website
Hotel deals
Hotel packages
Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Special Offer
Your first gift: 500 pts
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Expert photos
Hotel Riu Playacar
View Map
Add Photo Write a Review

3,463 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Stockport
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Just got back from the recently renovated riu playacar. It's new modern look is stylish the rooms are lovely airy and spacious. We stayed in one of the new blocks 7319 excellent room. The hotel is spotless The room is cleaned every day no faults with the maids or fridge man. Food is excellent always some where to eat and... More 

Helpful?
Thank Stanner26
Wilton, North Dakota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Beautiful smaller property that maintains the culture of the Caribbean. Friendly staff, and excellent service. The food (especially breakfast) was very good. The pool bar and lobby bar were excellent with great drinks. The beach was paradise. It is on par with other Riu properties with out the pretenses. Close enough to walk to Playa Del Carmen with a small... More 

Helpful?
4 Thank JohnAleQuaffer
Akron, New York
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

The food is excellent, the place is very clean, and the staff go out of their way to be helpful.. But the resort is sandwiched in between two mega-resorts, and the main building looks like a US car dealership..white concrete with steel pillars . They are in the process of adding some landscaping, which it needs badly. In the other... More 

Helpful?
Thank Zona S
rotherham south yorkshire
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Riu Playacar is recently refurbished and its now very modern and fresh, All the staff were excellent and non of the entertainment team were pushy if you said no, they were also great company on a night out, Rooms were smaller than they looked on the website, however they were very comfortable and maid service was daily. Food was very... More 

Helpful?
5 Thank lisa1904
Metro Minneapolis-Saint Paul, Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Like most all inclusive hotels the food is okay. Honestly, the breakfast buffet had the best food and the main dinner buffet was a close second. The Asian restaurant was pretty good as well. Everyone in my group didn't like the Italian- it was quite terrible the night we went- however we heard good reviews from other Americans. You'll have... More 

Helpful?
4 Thank Jessica B
Omaha, Nebraska
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family of 6 (we grandparents, our son and wife, plus kids ages 10 & 11) all really enjoyed the stay. We were at the hotel for 6 nights. Highlights included: clean rooms; excellent service to the rooms each day; great service in all areas. e.g., check-in & checkout, at the restaurants, at the bars, scheduling day trips & activities,... More 

Helpful?
6 Thank Bob M
Newcastle upon Tyne, United Kingdom
Level Contributor
66 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Riu Playacar has the benefits of the recent refurbishments, modern fittings in bathrooms etc which we noticed were much shabbier in the Riu Tequilla. It's still a work in progress as more drainage was being added to places that flooded and off-beach showers were moved to a more sensible place. We were there 3 weeks and the biggest bugbear was... More 

Helpful?
6 Thank rosek963
Preston, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 1 week ago

it is a very modern and immaculate hotel with 2 lovely pools and the most amazing swim up bar you will ever have seen its on the beach and oh what a beach never a problem getting a sunbed at any time either round the pools or on the beach waiters come round the beach with a wide choice of... More 

Helpful?
6 Thank kath f
Dauphin, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at riu Playacar Jan 19-28 and were very pleased with our choice. The hotel has 8 buildings,4 per side that face each other. 1-6 were refurbished and 7-8 were new builds we were told. There are 18 full ocean view suites in building 8 and 12 in building 7 as the bottom level is the resteraunt Turquesa during... More 

Helpful?
7 Thank Earl and Deb R
London
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Although we stayed at the Riu Tequila we often visited this hotel to check out the entertainment. We can't comment on the rooms. The lobby and bars were well laid out. But the design and décor were like a car showroom and lacked character. It would not be my choice for a return visit. Good entertainment and dancing in the... More 

Helpful?
4 Thank ian_mcghee
Questions? Get answers from hotel staff and past guests. Ask a question

3,713 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3550)
Viewed
Pool/beach area (1040)
Viewed
View from room (69)
Viewed
Room/suite (296)
Viewed
Hotel & grounds (628)
Viewed
Dining (319)
Viewed
Bathroom (34)
Viewed
Family/play areas (88)
Viewed
Business center/function rooms (17)
Viewed
0:20
Videos (2)
Viewed
Other (1057)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (149)
Viewed
Amenities (14)
Viewed
Beach (15)
Viewed
Double Room (27)
Viewed
Junior Suite (27)
Viewed
Pool (15)
Viewed
Restaurants and Bars (22)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (4)
Viewed
Dining (4)
Viewed
Pool/beach area (3)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
0.3 mi away
Hotel Riu Yucatan
Hotel Riu Yucatan
#70 of 204 in Playa del Carmen
4.0 of 5 stars 4,287 reviews
0.2 mi away
Hotel Riu Palace Mexico
Hotel Riu Palace Mexico
#19 of 204 in Playa del Carmen
4.5 of 5 stars 4,247 reviews
0.3 mi away
Hotel Riu Tequila
Hotel Riu Tequila
#40 of 204 in Playa del Carmen
4.5 of 5 stars 6,126 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Sandos Playacar Beach Resort
Sandos Playacar Beach Resort
#57 of 204 in Playa del Carmen
4.0 of 5 stars 9,324 reviews
0.4 mi away
Hotel Riu Palace Riviera Maya
Hotel Riu Palace Riviera Maya
#37 of 204 in Playa del Carmen
4.5 of 5 stars 4,281 reviews
2.1 mi away
The Royal Playa del Carmen
The Royal Playa del Carmen
#7 of 204 in Playa del Carmen
4.5 of 5 stars 12,359 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay