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Sandos Caracol Eco Resort & Spa

3.5 of 5 Carretera Chetumal Pto Juarez Km 295, Solidaridad, Playa del Carmen 77710, Mexico
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Sandos Caracol Eco Resort & Spa
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Sandos Caracol Eco Resort & Spa
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7,119 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Thanks Jesus for a nice experience on the boat. This was a great addition to an already great stay at this awesome hotel. Great kids club, awesome entertainment, the sea is all rocks, but that's nothing thick-sole shoes can't fix. The Los Lirios restaurant was very good.

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Swainby, null, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

The entire entertainment team put hard work into there projects and enjoy it also, but there is one person in mind that catches my eye and that is karen, she has raw talent and deserves a visit at the sports bar, she is by far one of the most fun people i have ever met, i miss the good times... More

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Montreal, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Perfect for families, water park is super cool, the entertainment team was fun... The beach is ok but a looot of seaweed ( better bring water shoes if you want to spend a lot of time in the ocean) the only down side is the buffet isn't that good.

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Toronto, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

A large, full service resort with many restaurants and things to do for families. Rooms were lovely, very clean and comfy! AC worked well and we slept like babies. Restaurants were great, with a wide variety. Mexican restaurant was sadly closed for renos. The Select club and area was lovely with it's own beach house where we could get cocktails... More

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Montreal, Quebec, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I went to Sandos Caracol Eco Resort & Spa for a friend's wedding. The resort was nice but the absolute best part was the yoga class that was offered daily. I was not expecting a prepackaged resort to offer such a fantastic yoga class! While the resort was nice with many options for food and entertainment, the beach was rocky... More

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Vancouver, Canada
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I was recently staying at Sandos Caracol-Eco Resort in Playa Del Carmen for a good friends wedding. The resort was beautiful with a focus on integrating nature into its landscape. One of the most memorable parts of my vacation, however, was starting my day with some of the most fantastic yoga classes I have ever taken with the ever inspiring... More

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Regina, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good value is important to us, and we booked based on an attractive price and solid reviews. The jungle setting is different than anything we've experienced, and overall, we were very pleased with our week. Highlights included the pathways through the jungle setting, seeing the local wildlife, beautiful beach walks, nightly shows and some very good a la carte restaurant... More

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Indianapolis, Indiana, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I have been to sandos caracol now I say probely 8 times now and we can't get enough of it we went this past November 22 to November 31 this time was much easier on me with my back issues we staying behind la laguna restaurant that was very very good we went and saw mayan ceremony... More

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Madison, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is fabulous for anyone, even without kids. We had read a lot of trip advisor reviews before going to the resort and stalked several websites before traveling. The Sandos Caracol went above and beyond expectations, and was a great way to spend our 10 year anniversary. The grounds are beautiful. You will probably want to make sure you... More

Was this review helpful? Yes 3
Fort McMurray, Canada
Top Contributor
88 reviews 88 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Went for a wedding and it was a Nice place very kid friendly with lots to do threw out the days, there are adult hiding places to adult beach had the least rocks and the pool is large with what felt like a heated upper pool..For the kids there is a kids club, water slides, animals I liked the donkeys,... More

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Hotel Summarization (Beta)

What travelers say

  • Select club(162)
  • Very good(126)
  • Main pool(95)
  • Snack bar(95)
  • Aqua park(59)
  • Royal Elite(42)
  • Time share(29)
  • Steak house(26)
  • Great Place(23)
  • Standard room(22)

Additional Information about Sandos Caracol Eco Resort & Spa

Address: Carretera Chetumal Pto Juarez Km 295, Solidaridad, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sandos Caracol Eco Resort & Spa 3.5*
Number of rooms: 956
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Also Known As:
Caracol Beach
Sandos Caracol Eco Hotel
Sandos Caracol Beach Resort Spa
Sandos Select Club
Sandos Caracol Mexico
Hotel Sandos Caracol Eco
Caracol Village Hotel Playa Del Carmen
Sandos Caracol Beach & Spa Mayan Riviera
Sandos Caracol Resort
Sandos Caracol Riviera Maya

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