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All 199 Playa del Carmen hotels

Sandos Caracol Eco Resort & Spa

3.5 of 5 Resort (All-Inclusive)   |   Carretera Chetumal Pto Juarez Km 295, Solidaridad, Playa del Carmen 77710, Mexico
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Sandos Caracol Eco Resort & Spa
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80%
Ranked #74 of 199 hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed yesterday
Vivi L
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6,641 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,020)
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

I really fall in love with this place - the whole atmosphere and the beautiful beach, great food, friendly hotel staff, and if I have one more thing to say - the yoga teacher is one of the best I have ever seen, full of passion and inspiration and positive energy. I can't wait to bring my parents and more... More

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New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

I recently traveled to one of the most amazing places in the world Sandos Caracol Eco Resort and Spa. This was my second time visiting this place and most I say that the second time around was better than the first. During my stay, I experience one the amazing space at Sandos; which was El Cenote; a wave of water... More

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed 2 days ago NEW

I enjoyed the resort tremendously. We had Royal Elite access to the beach and pool where it was a bit less crowded and I highly recommend it, I would also suggest making several reservations at a la carte restaurants, I really enjoyed the Italian and the Japanese. The breakfasts were my favorite, pretty much the same spread at all of... More

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Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

We enjoyed our time at the hotel, there was plenty to do and the food was great with lots to choose from so you never get bored of eating and the drinks were lovely. The hotel was very family orientated. Our waitress was Leticia Garcilazo who was just brilliant. Her service was excellent and she was a friendly, happy girl... More

Was this review helpful? Yes 5
Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I chose this resort for two reasons...a timeshare to cut my cost and the activities for kids as I have a 12 year old who gets bored pretty easily. I will give the resort kudos for it's resort as all in all it was a nice layout with many activities (if they chose your interest). The many animals roaming (which... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I am not a picky person when it comes to a tropical vacation. All I need is a nice place to relax and have some fun with my kids. At sandos caracol there are many activities for children and families like the aqua park, the nature trails, the kids club, etc. but we mostly like to hang out at the... More

Was this review helpful? Yes 1
Concord, North Carolina
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our first time in Mexico to celebrate our 20th anniversary and loved it! It is an Eco Resort so we saw quite a bit of wildlife such as spider monkeys and igaunas. Several mentioned the mosquitoes. Funny thing, we took quite a bit of Off with us and did not use it at all. The staff was amazing and very... More

Was this review helpful? Yes 3
Nanaimo
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

What a unique resort! It has everything, from wild life, to romantic boat rides, to fire ceremonies in the ruins. I am very happy we chose a resort for our wedding with so many options for entertainment. We had 60 guests so there were a few complaints about the rooms and my family did have their room broken in to... More

Was this review helpful? Yes 3
Gatlinburg, Tennessee
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We visited Sandos back in May for our Honeymoon! I knew I wanted my Husband to experience Mexico at some point so why not on our honeymoon! My Travel agent found us an amazing deal and I just knew something has to be really wrong with this place. Well, I was gladly WRONG!! It was amazing!! We stayed in the... More

Was this review helpful? Yes 4
Gary, Indiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Hotel was very nice, awesome rooms, amazing beach but the food at all restaurants could use some serious help. The staff was very nice always very helpful. A warning if you are staying on the top floors of any of the buildings make sure you keep the screen or patio doors CLOSED the monkeys will come in and steal your... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Select club(162)
  • Very good(126)
  • Main pool(95)
  • Snack bar(95)
  • Aqua park(59)
  • Royal Elite(42)
  • Time share(29)
  • Steak house(26)
  • Great Place(23)
  • Standard room(22)

Additional Information about Sandos Caracol Eco Resort & Spa

Address: Carretera Chetumal Pto Juarez Km 295, Solidaridad, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sandos Caracol Eco Resort & Spa 3.5*
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Also Known As:
Caracol Beach
Sandos Caracol Eco Hotel
Sandos Caracol Beach Resort Spa
Sandos Select Club
Sandos Caracol Mexico
Hotel Sandos Caracol Eco
Caracol Village Hotel Playa Del Carmen
Sandos Caracol Beach & Spa Mayan Riviera
Sandos Caracol Resort
Sandos Caracol Riviera Maya

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#12 Business Hotel in Playa del Carmen #35 Top resorts Hotel in Playa del Carmen #40 Spa Hotel in Playa del Carmen #60 Family Hotel in Playa del Carmen #76 Romantic Hotel in Playa del Carmen
Hotel Class
Number of rooms
956

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