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Reef Playacar

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Paseo Xaman-Ha, Ret. Sayil s/n | Fracc. Playacar, Playa del Carmen 77710, Mexico
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Reef Playacar
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2,406 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Reef Playacar
See the most recent reviews
Ottawa, Ontario, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 18, 2004

My husband and I just came back from the reef playcar, we were there from the 5th-12th May. I have been to many, many resorts and this one visually is beautiful. The villas are set amoung lush, tropical jungles with nice pathways and bridges that wide around. Front desk agents are nice but the guest service rep is fantastic. Our... More 

Was this review helpful? Yes 1
A TripAdvisor Member
1 of 5 stars Reviewed May 15, 2004

I will keep it brief so I can minimize the pain of living it over again. We arrived April 17th and were told they had mechanical issues with the building our room was in. We were shipped to a very nice hotel with some hungry children that were in need of lunch that the Reef Club would not supply. We... More 

Was this review helpful? Yes 1
A TripAdvisor Member
3 of 5 stars Reviewed May 15, 2004

We've just returned from two weeks at the Reef Club and have had a fab time. For all those people who've been complaining - if you want 5 star treatment then pay 5 star money!!! Our hotel room was cleaned every day and was always spotless with no sign whatsoever of bugs. The staff really can not do enough for... More 

Was this review helpful? Yes 1
A TripAdvisor Member
1 of 5 stars Reviewed May 14, 2004

As basic as you can get. This place made Motel 6 look like the Hilton!We had several hundred dollars wirth of items taken from, not only inside our locked hotel room, but from the bottom of our suitcases! It was very obvious that the thief was a Reef Club Employee.Zero water one morning.A very leaky drain on our faucet.No alarm... More 

Was this review helpful? Yes 1
Munster, IN
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 12, 2004

We just returned from the Reef club (May 2-6). First of all, hats off to everyone that works there. We never encountered a single rude person employed by the resort. I did notice that if you were rude to them you did not get that above average treatment. Second, the food was not that bad. We ate the Botticelis one... More 

Was this review helpful? Yes 1
San Jose
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 11, 2004

My friend and I just spent 4 days at the REEF CLUB. (May 7-11, 2004) Here are a few of my comments. 1. BUFFET - The buffet was small and unchanging. Stick with the fruit and bread to be safe. Also, the snack bar by the pool was messy, and consisted of the same fatty, unhealthy foods every day. 2.... More 

Was this review helpful? Yes 1
Golden, Colorado
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 6, 2004

My family and I stayed at the Reef Club April 23rd through April 30th. The rooms were very clean and the grounds were well kept up. The service was wonderful and very friendly, but the food was not that good. The snack bar was the best place to eat and that is not saying much. I would recommend going into... More 

Was this review helpful? Yes 1
Houston, TX
Reviewer
3 reviews 3 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 4, 2004

This was our second time at the Reef Club and knew what to expect. What we did not expect was to get sent to another hotel for our first night. They were overbooked and sent us to the Porto Real. I had stayed there before and knew what the rooms, pool, (lack of) beach, and food were like. I insisted... More 

Was this review helpful? Yes 2
A TripAdvisor Member
5 of 5 stars Reviewed May 4, 2004

Well...we were at the Reef April 5th - April 12th and had the most awesome time. My hubby and 13 year old son went. After reading some of the others on this site, I was nervous. But I guess its what you make it. If you want to complain about every little detail then you won't be happy. We always... More 

Was this review helpful? Yes 3
Swanton, Ohio
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 2, 2004

We visited the Reef Club April 21-28. We were pleased with resort. We felt the service was very good both at the resturants and the bars. The rooms were adaquate. Not in them much. They were clean. The grounds were very well taken care of. We heard complaints about the food at the buffet but found it to be good.... More 

Was this review helpful? Yes 1
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