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Reef Playacar

3.5 of 5
Paseo Xaman-Ha, Ret. Sayil s/n | Fracc. Playacar, Playa del Carmen 77710, Mexico
Hotel amenities
Reef Playacar
Ranked #91 of 193 hotels in Playa del Carmen
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1,793 reviews from our community

Traveler rating
    510
    682
    275
    187
    139
See reviews for
Families
377
 
Couples
633
 
Solo
27
 
Business
10
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
uk
1 review
3 of 5 stars Reviewed May 22, 2013 NEW via mobile

My husband and I have just returned today from 2 weeks at the Reef Playacar. Have to mention willy, what a lovely boy and so charming throughout our whole stay. He is part of concierge service.. The hotel is small compared to many and very nicely laid out with a cenote and small jungle in middle of room blocks. We... More

Was this review helpful? Yes 2
London, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 21, 2013 NEW

We just returned from a fantastic week at the Reef! We booked an upgraded premium room...which was on the third floor facing out. Room: basic, clean, fridge restocked daily, quiet but no view (i would choose quiet over view anyway!) Staff: Willy was the first staff we encountered....priceless! Front desk was friendly and efficient, Time share people are there but... More

Was this review helpful? Yes 1
Wabash
1 review
4 of 5 stars Reviewed May 21, 2013 NEW

Returned recently from the Reef & absolutely loved it!! The beach is gorgeous, as everyone else said. The pools were super clean & warm, too. And the employees there are so friendly!!! Loved that they took us right to our room, carrying our luggage for us. We had requested a 2nd floor room near the pool/beach, and that's exactly what... More

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oklahoma
1 review
5 of 5 stars Reviewed May 21, 2013 NEW

We stayed at the Reef from May 8-14th. The resort is on a smaller scale which was nice for us as that was what we were looking for. There are a lot of stairs to deal with and if you have trouble climbing stairs, it can be a little difficult to handle. We loved the resort, the setting is beautiful,... More

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Louisville, Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 21, 2013 NEW

This was my first time staying at the Reef & it was recommended by family friends who are also travel agents. The price was very fair & it was a great vacation for the money paid. The Grounds: The hotel's grounds were AMAZING! It's set up as if the hotel was plopped in the middle of a small jungle. I... More

Was this review helpful? Yes 1
Top Contributor
95 reviews 95 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 20, 2013 NEW

I have to say after reading the muliple reviews on Trip Advisor I was concerned about my trop to the Reef. I stayed at the Reef for 2 nights. I thought for the price it was worth it to stay a few nights. I am glad I was not there for more than that though I must say. The staff... More

Was this review helpful? Yes 2
See 2 more reviews by 859Beth for Playa del Carmen
Devon
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 15, 2013

We were at the Reef from the 27th April until the 6th May. Must admit after reading the reviews I was a little worried about my choice, but we did have a lovely time. We had a room on the 3rd floor over looking the garden and the Rio Palace, it was very quiet. The room had a lovely comfy... More

Was this review helpful? Yes 1
Quebec City, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2013

Just come back home after a wonderful week. We were at the hotel from May 6 to May 13 and we enjoy everything of this little place. Only after 2 minutes in the lobby, Willy took care of us and brought our luggage to our pretty clean room. After that, first time at the buffet for Dinner and we were... More

Was this review helpful? Yes 1
Worthing, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 14, 2013

We stayed at the Reef last two weeks of April, we really enjoyed our stay, everything was very clean, the room was nice, bed was lovely and comfortable, towels changed daily. We enjoyed all the restaurants, the buffet was good as were both the a la carte restaurants which were both well air conditioned. The beach is lovely, warm blue... More

Was this review helpful? Yes 3
Shadyside, Ohio
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 11, 2013

Just got back from the Reef Playacar in Playa Del Carmen. We found it to be a great little resort. Arrived around 2:30 PM as our plane out of Atlanta was diverted in to Orlando, Florida as there was a problem with the auto pilot mechanism. Our check-in went very smooth and we received drinks while checking in. We traveled... More

Was this review helpful? Yes 3
 
 
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Hotel Summarization (Beta)

What travelers say

  • Snack bar(67)
  • Time share(43)
  • Ice cream(37)
  • Very good(33)
  • Italian restaurant(27)
  • Rooms are clean(20)
  • Beautiful beach(17)
  • Friendly and helpful(14)
  • Very nice(14)
  • Great job(10)

Additional Information about Reef Playacar

Address: Paseo Xaman-Ha, Ret. Sayil s/n | Fracc. Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free Parking Kids Activities Restaurant Suites Swimming Pool
Hotel Style:
#43 Top resorts Hotels in Playa del Carmen
#51 Romantic Hotels in Playa del Carmen
#54 On the Beach Hotels in Playa del Carmen
#63 Family Hotels in Playa del Carmen
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
This boutique style all-inclusive resort is located on a beautiful white sandy beach just steps away from the famous 5th avenue in Playa del Carmen, Riviera Maya, Mexico. The hotel offers all food, domestic drinks and a variety of international drinks included, 1 buffet restaurant, 2 a la carte restaurants, Italian & Gourmet($), snack bar, ice cream parlor, various bars including a swim up bar, 2 pools, kids club, daily activities & nightly entertainment. ... more   less 
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Also Known As:
Reef Playacar Hotel Playa Del Carmen
The Reef Playacar
Reef Club Playacar
Reef Playacar Mexico
Reef Playacar Playa Del Carmen
Reef Playacar Riviera Maya/Playa Del Carmen, Mexico

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Reef Playacar
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