We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Reef Playacar and Playa del Carmen?

We'll send you updates with the latest deals, reviews and articles for Reef Playacar and Playa del Carmen each week.

  • Save Reef Playacar
  • E-mail this page

Hotel class 3.5 of 5
Av Xaman-Ha Retorno Sayil S/N | Playacar, Playa del Carmen 77710, Mexico
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Find Cheap Flights to Cancun

Reviews you can trust

66% Recommend
3.0 of 5 stars 791 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (791)
[ Date ] [ Rating ]
Save Review
3 of 5 stars
Zarf53   2 contributions
Orleans, ON Canada
Nov 4, 2009 | Trip type: Family New

The resort is quiet, but the rooms are not very pleasant. There seemed to be a lot of unavailable rooms when we checked in. We arrived after 11:00 PM and were promptly ignored by the night desk staff. The room we were shown to was moldy and the next morning were offered one not much better. We ended up paying... more

Save Review
5 of 5 stars
MochaPrincess   5 contributions
Miami,FL
Nov 4, 2009 | Trip type: Couples New

We have been lucky enough to have vistied the Reef Playacar on 4 different vacations. What we love best about the hotel, is the tropical rainforest appeal of the grounds. They are very well maintained and the staff is just amazing. They are friendly and extremely helpful. The food in The Reef is delicious, they have something for every palette.... more

Save Review
5 of 5 stars
DDel29   1 contribution
No. Providence, RI
Oct 22, 2009 | Trip type: Couples

Just returned from a fabulous vacation at the Reef Playacar Resort. My husband and I have been to the resort before and have always found it to be a great get away. The value for your dollar is uncomparable. So it was the 1st thought when planning a Anniversary trip. The staff truly want you to enjoy your vacation and... more

Save Review
4 of 5 stars
gavingca   8 contributions
San Francisco
Oct 18, 2009 | Trip type: Friends getaway
2/2 found this review helpful

Just stayed here for a week. It was half the price of a previous all inclusive that we stayed at in February. It was, what it was. The food is not great. The beach and pools were amazing. We met so many great folks from all over the world. You are a $5 cab ride into Playa...where you can go... more

Save Review
3 of 5 stars
ottawa_traveller80   1 contribution
Ottawa
Oct 10, 2009 | Trip type: Family
2/3 found this review helpful

My girlfriend and my parents and I were disapointed from the minute we walked into the hotel. Our flight / shuttle bus had arrived late, so we were checking into the hotel at about 10pm. We hadn't eaten in hours and asked if it was possible to get food somewhere. We were told no, that dinner was over at 10pm... more

Save Review
3 of 5 stars
madmackAlberta   1 contribution
ALBERTA
Sep 28, 2009 | Trip type: Solo travel
0/2 found this review helpful

this hotel is far from being a four star it just makes a three star , o yes don't for get your bug spray, basic rooms and you can not up grade not offering it at all. the snacks between meals were hotdogs and hamburgers only. any real four star offers food 2,4,7. And do not fly or buy your... more

Save Review
3 of 5 stars
karmazyn   13 contributions
England
Sep 28, 2009 | Trip type: Family
1/2 found this review helpful

We didnt actually stay in the rooms in this hotel but took the all inclusive option for meals, drinks and sunbed use as we we staying in our timeshare opposite. Paseo Del Sol. We were led to believe all the meals had a buffet option but his was not the case for Evening Dinner. We had to dine in the... more

Horrible
Save Review
1 of 5 stars
Millie09Usa   1 contribution
USA
Sep 20, 2009 | Trip type: Friends getaway
1/2 found this review helpful

Upon arrival we walked in on two employees engaging in sexual activity on our beds. We were upgraded to a room with dirty sheets, no face cloths and was refused bottled water. The food was terrible and lacked options. The beach staff was rude; we were often ignored. The walkways were very dark. I would not recommend this hotel to... more

Save Review
5 of 5 stars
hvb236   1 contribution
Peterborough, Ontario
Aug 24, 2009 | Trip type: Couples
0/1 found this review helpful

After reading a lot of reviews I still will return to the REEF. We never had any health issues. We were there for the 9th time in April and will be back in Nov/Dec of this year for the 10th time.. Hygiene is your own problem......that counts for ANY resort. Too much sun and too many cocktails could make you... more

Save Review
4 of 5 stars
jano18   1 contribution
Indiana
Aug 18, 2009 | Trip type: Couples
2/2 found this review helpful

Just got back from our fourth trip to the Cancun area. This time we decided to check out Playacar, a gated community just south of Playa del Carmen that consists of twelve all-inclusive properties right on the beach. Our experience at Reef Playacar proved to be a very positive one; people were very friendly and accommodations comfortable. We enjoyed the... more

Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Reef Playacar? Share your experiences!

Write a Review
Add Photos
Add Videos
Travelers Who Viewed This Property Also Viewed
Location: Playa del Carmen, Riviera Maya
$233*
Check Rates ABS:HotelCheckRates-d219156?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Playa del Carmen, Riviera Maya
$233*
Check Rates ABS:HotelCheckRates-d185330?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Playa del Carmen, Riviera Maya
$297*
Check Rates ABS:HotelCheckRates-d153378?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
*Average price

Do You Own Reef Playacar?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Center
  • Add Photo
  • Add Video

Reef Playacar Also Known As

  • The Reef Playacar
  • Reef Club Playacar
  • Reef Playacar Mexico
  • Reef Playacar Playa Del Carmen
Address: Av Xaman-Ha Retorno Sayil S/N | Playacar, Playa del Carmen 77710, Mexico