We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Reef Playacar

3.5 of 5
Paseo Xaman-Ha, Ret. Sayil s/n | Fracc. Playacar, Playa del Carmen 77710, Mexico
Hotel amenities
Reef Playacar
Ranked #93 of 194 hotels in Playa del Carmen
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Expedia.com Travelocity Hotels.com
and 9 more sites!
Traveler Reviews
Room Prices
Write a Review

1,809 reviews from our community

Traveler rating
    516
    687
    278
    187
    141
See reviews for
Families
380
 
Couples
643
 
Solo
27
 
Business
10
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Oliver, Canada
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 8, 2013

This is a beautiful resort with wonderfully friendly service. However, beware the time share guys. I am still waiting, after a year and a half, to retrieve the $19,500 that was to be put into escrow until such a time as the title to my trade-in timeshare was established, promised in 90 days. It has been nothing but a ring... More

Was this review helpful? Yes 5
South Bend, Indiana
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 7, 2013

Stayed there March 28th to april 4th 2013.Stayed on the 3rd floor facing the inside of the resort Room 1732. Very clean resort and room was just okay. Needs updated.But I did not go on vacation to stay in my room. I loved the jungle feel of this resort. The resort is compact which I like because you get more... More

Was this review helpful? Yes
See 2 more reviews by pam98 for Playa del Carmen
Atlanta, Georgia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 7, 2013

I purchased a deal via Living social for 5 nights and have been trying for 2 weeks to book a room with zero success. Their US number does not work,and I've had to call international several times to a constantly busy dial tone. After emailing every possible email on their website, I finally got their director to respond. She forwarded... More

Was this review helpful? Yes 3

Travelers are raving about these Playa del Carmen hotels

Iberostar Grand Hotel Paraiso
5 of 5 stars
Show Prices ABS:HotelCheckRates-d647536?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Secrets Maroma Beach Riviera Cancun
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1007582?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The Royal Playa del Carmen
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d530483?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Rosewood Mayakoba
5 of 5 stars
Show Prices ABS:HotelCheckRates-d754465?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
BlueBay Grand Esmeralda
4 of 5 stars
Show Prices ABS:HotelCheckRates-d650492?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
New York City, New York
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 6, 2013

Arrived on June 1st late in the evening in a horrible rain storm. When we arrived at the resort they gave us towels to put over our heads to take us to our room in the pouring rain.The resort is not on flat grounds so it is not like a golf cart can pick you up that can drive you... More

Was this review helpful? Yes 2
Huntington Beach, California
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 4, 2013

I read reviews for over a month so I thought I had a pretty good idea of what to expect when I arrived. However at first sight the resort left me wondering if I made a bad choice. Not because it was dirty or run down because the staff there really does an amazing job keeping it clean. We have... More

Was this review helpful? Yes 3
See 2 more reviews by jfswood for Playa del Carmen
Frederick, Maryland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 3, 2013

First, I can't believe this hotel is not higher in the rankings. My parents and 6 month old baby and I went for 5 days Memorial Day week and can't say enough kind words about this place. We come to the Riviera Maya for the water and we pick a hotel and come back over and over because of the... More

Was this review helpful? Yes 3
ohio
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 2, 2013

My husband and I stayed here the first week of May. We had a wonderful experience and would not mind going back again.I had a lot of questions prior to going that I couldn't find answers to. I am going to include a very in depth review. Be prepared :) Travel: We used USA transfers to get to/from the hotel... More

Was this review helpful? Yes 5
Toronto, Canada
Top Contributor
55 reviews 55 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed June 2, 2013

Great hotel for the price and location. You can walk to downtown in 20 minutes, or better yet take advantage of the free bike rentals. An upgraded wristband is highly recommended, it gives you access to premium bottles and the beach bar. Food was mediocre and didn’t change much from day to day, but if you’re creative there’s plenty to... More

Was this review helpful? Yes 3
See 8 more reviews by Neil_Travels for Playa del Carmen
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 29, 2013 via mobile

The whole vacation was made by the amazing staff. Mary Rodriguez at chiulavista breakfast buffet was unbelievable she had our drinks on the table before we could even order them and say good morning to her. She has the best customer service I have seen in a while I would stay at the reef because of her and the other... More

Was this review helpful? Yes 1
Wausau, WI
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 28, 2013

This was our 4th time at "The Reef" and it just keeps getting better! The location, the beach and the employees are the best there is anywhere. The food was very good, especially Botticelli's . I can't understand how any one can complain about this place. There is nothing to complain about! It's only been 3 days since we were... More

Was this review helpful? Yes 1
See 3 more reviews by Postalguy for Playa del Carmen
 
 
Reef Playacar
Enter dates 1 night 2 nights
 
 
Viva Wyndham Maya
Great value on a similar hotel
Playa del Carmen, Riviera Maya
4 of 5 stars 2,796 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Playa del Carmen
Trendy
The Royal Playa del Carmen
The Royal Playa del Carmen 4.5 of 5 stars 6,511 reviews
Romantic
BlueBay Grand Esmeralda
BlueBay Grand Esmeralda 4.0 of 5 stars 4,063 reviews
Luxury
Iberostar Quetzal Playacar
Iberostar Quetzal Playacar 4.5 of 5 stars 1,750 reviews
Good for business
Playacar Palace
Playacar Palace 4.5 of 5 stars 1,409 reviews
Show Prices ABS:HotelCheckRates-d530483?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d650492?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d154883?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d155824?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these Playa del Carmen hotels
The Reef Coco Beach 3.5 of 5 stars 1,544 reviews Viva Wyndham Maya 4.0 of 5 stars 2,796 reviews Viva Wyndham Azteca 4.0 of 5 stars 1,528 reviews Allegro Playacar 3.5 of 5 stars 1,719 reviews
Show Prices ABS:HotelCheckRates-d282535?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d185330?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d185331?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d153965?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 194 hotels in Playa del Carmen, ranked by popularity

Been to Reef Playacar? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travelers say

  • Snack bar(70)
  • Time share(42)
  • Ice cream(38)
  • Very good(33)
  • Italian restaurant(27)
  • Rooms are clean(20)
  • Beautiful beach(17)
  • Friendly and helpful(14)
  • Very nice(13)
  • Air conditioner(10)

Additional Information about Reef Playacar

Address: Paseo Xaman-Ha, Ret. Sayil s/n | Fracc. Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free Parking Kids Activities Restaurant Suites Swimming Pool
Hotel Style:
#43 Top resorts Hotels in Playa del Carmen
#52 Romantic Hotels in Playa del Carmen
#54 On the Beach Hotels in Playa del Carmen
#63 Family Hotels in Playa del Carmen
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
This boutique style all-inclusive resort is located on a beautiful white sandy beach just steps away from the famous 5th avenue in Playa del Carmen, Riviera Maya, Mexico. The hotel offers all food, domestic drinks and a variety of international drinks included, 1 buffet restaurant, 2 a la carte restaurants, Italian & Gourmet($), snack bar, ice cream parlor, various bars including a swim up bar, 2 pools, kids club, daily activities & nightly entertainment. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Agoda, BookIt.com, Venere, Booking.com, Otel, Olotels, Priceline, HotelsClick and Tingo so you can book your Reef Playacar reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Reef Playacar Hotel Playa Del Carmen
The Reef Playacar
Reef Club Playacar
Reef Playacar Mexico
Reef Playacar Playa Del Carmen
Reef Playacar Riviera Maya/Playa Del Carmen, Mexico

Owners: What's your side of the story?

If you own or manage Reef Playacar, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Reef Playacar
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices