We have been lucky enough to have vistied the Reef Playacar on 4 different vacations. What we love best about the hotel, is the tropical rainforest appeal of the grounds. They are very well maintained and the staff is just amazing. They are friendly and extremely helpful. The food in The Reef is delicious, they have something for every palette.... more

Just returned from a fabulous vacation at the Reef Playacar Resort. My husband and I have been to the resort before and have always found it to be a great get away. The value for your dollar is uncomparable. So it was the 1st thought when planning a Anniversary trip. The staff truly want you to enjoy your vacation and... more

Just stayed here for a week. It was half the price of a previous all inclusive that we stayed at in February. It was, what it was. The food is not great. The beach and pools were amazing. We met so many great folks from all over the world. You are a $5 cab ride into Playa...where you can go... more

My girlfriend and my parents and I were disapointed from the minute we walked into the hotel. Our flight / shuttle bus had arrived late, so we were checking into the hotel at about 10pm. We hadn't eaten in hours and asked if it was possible to get food somewhere. We were told no, that dinner was over at 10pm... more

this hotel is far from being a four star it just makes a three star , o yes don't for get your bug spray, basic rooms and you can not up grade not offering it at all. the snacks between meals were hotdogs and hamburgers only. any real four star offers food 2,4,7. And do not fly or buy your... more

We didnt actually stay in the rooms in this hotel but took the all inclusive option for meals, drinks and sunbed use as we we staying in our timeshare opposite. Paseo Del Sol. We were led to believe all the meals had a buffet option but his was not the case for Evening Dinner. We had to dine in the... more

Upon arrival we walked in on two employees engaging in sexual activity on our beds. We were upgraded to a room with dirty sheets, no face cloths and was refused bottled water. The food was terrible and lacked options. The beach staff was rude; we were often ignored. The walkways were very dark. I would not recommend this hotel to... more

After reading a lot of reviews I still will return to the REEF. We never had any health issues. We were there for the 9th time in April and will be back in Nov/Dec of this year for the 10th time.. Hygiene is your own problem......that counts for ANY resort. Too much sun and too many cocktails could make you... more

Just got back from our fourth trip to the Cancun area. This time we decided to check out Playacar, a gated community just south of Playa del Carmen that consists of twelve all-inclusive properties right on the beach. Our experience at Reef Playacar proved to be a very positive one; people were very friendly and accommodations comfortable. We enjoyed the... more