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Reef Playacar

3.5 of 5 Paseo Xaman-Ha, Ret. Sayil s/n | Fracc. Playacar, Playa del Carmen 77710, Mexico
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2,381 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Walla Walla, Washington
Top Contributor
62 reviews 62 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed yesterday NEW

My wife and I came to the Reef Playacar for our honeymoon in September. We have stayed at a few different all inclusives throughout Mexico and were fairly excited to stay here for a couple main reasons: -We love the idea of staying away from the large resort areas. The Reef Playacar is located along a golf resort neighborhood that... More 

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Salt Lake City, Utah
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The resort is in a great location, you can take a walk 15 minutes into Playa del Carmen. The beach out front of the hotel was beautiful, with great waves to play in. The surf was varied some days the waves were large enough to body surf in and other days we only had small surf. The ambiance of the... More 

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Tiffin, Ohio
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The resort itself is clean and very nicely laid out. The rooms are clean. The staff is attentive and very helpful. The food service is also quite good. BUT - the staff makes no attempt to enforce well posted rules prohibiting smoking in the pool area, or control noisy, rowdy drunks raising hell at 2:00 & 3:00 in the morning.... More 

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Charleston, South Carolina
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My fiance & I stayed here in October. It was our first time at an all-inclusive and already hard to beat. We have stayed at another all-inclusive since and it was nowhere near how much we loved the Reef. The staff is what makes this place. The food was great - we ate breakfast at the buffet everyday (get the... More 

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ReefPlayacarResort, Director of Sales at Reef Playacar, responded to this review

Thank you for taking the time for writing a review about the hotel. We are really appreciate your nice comments regarding the location, our staff, the food , and the vegetation. We will share your comments with our staff. We are always happy to hear when guests enjoy the vacation. We really hope that you are planning to come back,... More 

Saint-Honore de Chicoutimi, Canada
1 review
5 of 5 stars Reviewed 1 week ago

This year, the whole family spent Christmas at The Reef playacar: grand-parents, teenagers and even a 1 year old baby. Thirteen people and everybody had a great time! The place is just small enough so you get to know the staff and they are very friendly. We weren't worried about the kids either because everything is close. The weather was... More 

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Monroe, Michigan, United States
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We just returned from The Reef Playacar. We had a great stay ! The resort is small to medium in size compared to the mega resorts on this beautiful coast line. The buildings are three stories high without elevators The rooms were OK. A little dated but clean. The airconditioner appeared new in appearance and worked well. The maids took... More 

Was this review helpful? Yes 1
Minneapolis, Minnesota
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I was apprehensive; I usually go to very small places. The Reef was welcoming and clean, the staff attentive, the food varied and good. Both shade and sun were available; the beach was expansive and clean. I wish the woman who made tortillas our first two days had made them the rest of the week. It was fun watching the... More 

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Lakeville, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was our second trip to the Reef Playacar. Just got back yesterday. Staff was totally friendly. Rooms are clean, and well kept. First thing I noticed was the number of staff moving about, and doing work! Great sign! Awesome beach! This is a laid back place. Only the loud people who have no control over their voice volume is... More 

Was this review helpful? Yes 1
Kitchener, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Feb 02 till 09 and this wasn't long enough. Beautiful jungle setting , lots of palm trees and ivy around your room to cool you off after day in the sun. Magnificent trees and waterfalls with bridge walkways.The chirp of the birds and soft flowing water was so relaxing , loved it ! Everyone of the staff was warm and... More 

Was this review helpful? Yes 3
ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My girlfriend and I stayed here in January 2015. We both enjoyed the hotel and area. Beach was good, the resort was clean and service was great. There was a good variety of food at the buffet. It is located in a good spot. 20 minute walk to the town of Playa Del Carmen, for lots of shopping. 15 minute... More 

Was this review helpful? Yes 8
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Additional Information about Reef Playacar

Address: Paseo Xaman-Ha, Ret. Sayil s/n | Fracc. Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Reef Playacar 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Reef Playacar Hotel Playa Del Carmen
The Reef Playacar
Reef Club Playacar
Reef Playacar Mexico
Reef Playacar Playa Del Carmen
Reef Playacar Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#45 Top resorts Hotel in Playa del Carmen
#52 Spa Hotel in Playa del Carmen
#62 On the Beach Hotel in Playa del Carmen
#63 Family Hotel in Playa del Carmen
#84 Romantic Hotel in Playa del Carmen

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