First trip to Mexico,hotel was beautiful ,well layed out, jungle theme hotel,was excellent,lots of animals to see,and wandering around hotel,food was excellent and plenty of choices, drinks ok but had to ask for brand names and doubles,entertainment staff were excellent and hard workers, beach was beautiful and clean,staff were very friendly and helpful, only fault I had was having to... More

Hotel Tucan is a very pretty hotel. The grounds are gorgeous with an abundance of animals. I was there with friends for a week.The staff can't be friendlier &the Entertainment staff are terrific. They keep everyone busy. I was not thrilled with the food. We had been to the Ibeorstar in Cancun last year & everything there is top quality.... More

I was there in February 2012 and loved it! The place is beautiful and the service is impeccable!!! The STARFRIENDS are awesome and hard working. The shows were fun and Loved the shows at night!!! The children's show was fun and well coriagraphed by Bluee. I heard they got discontinued. I am thankful for all the friends I made there!!!... More

I came here with my family for 2weeks. I was totally awed by the settings of both the quetzal and toucan hotels. The sound of waterfalls and fountains everywhere. The walk to the pool/beach through the jungle was delightful,especially when you get the howling monkey family passing through. I loved the agoutis,peacocks and trying to spot the huge iguanas sunbathing... More

I've been going to this hotel four the past five years. Always back to the same place. I'm a world traveler, and I must say this is one of my favorite places on the planet. Close to shopping area of Playa del Carmen 5th avenue. A scooter ride away into town, ferry to cuzmel, Back to the hotel, The whole... More

This was our first trip to an all inclusive resort, and it was really wonderful. This hotel truly fit the needs of our family (me, my husband and our son- who is almost 3). The very large pool was great for both kids and adults, and the beach was beautiful. We enjoyed the food on the buffets. It's not the... More

I stayed here for a destination wedding and this was also my first trip to Mexico. We had a fantastic time. The good: The hotel is amazingly clean and beautiful throughout. There are fountains and water features indoors. All of the restaurants were decent and I would recommend the hibachi out of the bunch. The pools are big and there... More

This was my second time to this resort, my first stay was back in 2001. Many changes have been made, most for the better. Overall a great experience, food is ok, not much as far as variety goes at the buffet but defintely something for everybody. We did try two of the specialty restaurants, The Italian and the Steakhouse, both... More

Had an absolutely fantastic time in Playa del Carmen, and I definitely recommend the Iberostar Tucan. I traveled with my 22 year old daughter, and we had a perfect week. We loved the very natural feel of the Tucan – it is not a big high rise plopped on the beach but rather separate buildings, each housing about 40-some rooms.... More