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Iberostar Tucan Hotel

Certificate of Excellence
Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
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Iberostar Tucan Hotel
Best prices for: 1 room 1 guest
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Ranked #37 of 200 Hotels in Playa del Carmen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Sandra D England, United Kingdom
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4,740 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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England, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is has the potential to be really stunning with a few tweeks. It is in a safe gated complex, Playacar, just outside Playa Del Carmen. The wildlife are amazing, wandering all over the hotel, Peacock's, Iguana's, Agouti's, Monkey's. There are Parrots, Giant Tortoise's, Toucan's and Lemur's. Wonderful, when you are having a drink in the lobby bar and... More 

Was this review helpful? Yes 1
Reading, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent 10 days at the Iberostar Tucan in April and we loved it! The hotel is impressive, so much wonderful wildlife and great selection of food in the numerous restaurants. We found the staff great, so friendly and helpful. Beautiful beaches and the local town had lots of traditional restaurants if you wanted to leave the resort. We would... More 

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Milwaukee, Wisconsin
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

When us four girls got to the resort for our first girls trip we were so impressed with how beautiful the resort was and how clean. The jungle out to the ocean was really neat we saw lots of wild life and at night it was lite up. It was great. The only food I liked was the hibachi grill... More 

Was this review helpful? Yes 1
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We came to the Tucan in November, 2014 with our 2 kids that are 14 and 16. What an amazing time!!!! We loved it so much that my husband and I decided to go back 2 weeks ago (April, 2015) just by ourselves. It was simply awesome. I cannot find ONE bad thing to say about the Tucan. The beach... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel 4/25-5/1/2015. While the property is unique with the jungle features and the animals and water, we have not had a great experience here. Given how old the property appears to be, it is well maintained but the staff is spotty at times with half being cheerful and the other half being angry or not knowledgeable... More 

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Miamisburg
Contributor
13 reviews 13 reviews
10 hotel reviews
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I am very late at writing this review, family sickness so could not be helped. This was our second trip to the Tucan, previous visit was ten or so years ago. We booked an ocean front room again, and loved the view. I know others like seeing the wildlife, but we were there for the ocean. Loved going out every... More 

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Albany, New York
Contributor
19 reviews 19 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at iberostar tucan last year and decided to return again this year. This resort is the best. The food was excellent, the entertainment was excellent, the pool and beach activities were so much fun. I can't say enough about this resort. wife and I just love it here. We had an ocean front suite 2 rooms from the... More 

Review collected in partnership with Iberostar

Was this review helpful? Yes 2
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Everything you could want if you're booking a family holiday; beautiful scenery and lots of fun games to entertain kids & adults. I'd definitely recommend making the most out of the restaurants as the buffet is very monotonous, however you should book these up the day you arrive as they book out super quick. The Japanese was seriously good fun... More 

Was this review helpful? Yes 3
Lakewood, Colorado
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My wife and I just got back from staying at the Ibeorstar Tucan. We stayed at this resort for 10 days. This was our second trip to the Riveria Maya and we had a wonderful stay. After reading many reviews for the resort, I would agree that it is a 4-star resort. Our room was great, well air-conditioned, and no... More 

Was this review helpful? Yes 4
Grand Rapids, Michigan
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Great location and great weather. Hotel is clean and pools are great. Staff and food quality was great. The negative comment I would have is that the animals are very loud. I am not sure if it was were our room was located. We have a horrible time sleeping.

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