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Iberostar Tucan Hotel

Certificate of Excellence
Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
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Iberostar Tucan Hotel
Best prices for: 1 room 1 guest
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Ranked #37 of 200 Hotels in Playa del Carmen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
JordanHailey New Jersey
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4,745 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Jersey
2 reviews
5 of 5 stars Reviewed yesterday NEW

This resort has animals all over, amazing food, insanely friendly staff and it is beautiful from the lobby to the beach. Just within walking distance to Playa Del Carmen its located near the jungle, at the end of the Playacar strip. One of the entertainment people Victor made the trip so great, he helped my friend and I with our... More 

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New York City, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was our 5th time at this resort, We love the location. All of the employees in the entertainment staff are wonderful, the star friends really go out of their way to make you have a great time. They are so kind and helpful. The chefs do their very best to help you make choices about the food that they... More 

Was this review helpful? Yes 2
Buffalo, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just got back from one week at this resort and we loved it. Many of the resorts have modernized and have become a hotel you can see anywhere. I love the true Mexican jungle beach feel of this resort. The thatched rooftops, the colorful buildings and the open air lobby as well as most restaurants being open air. THAT is... More 

Was this review helpful? Yes 2
England, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is has the potential to be really stunning with a few tweeks. It is in a safe gated complex, Playacar, just outside Playa Del Carmen. The wildlife are amazing, wandering all over the hotel, Peacock's, Iguana's, Agouti's, Monkey's. There are Parrots, Giant Tortoise's, Toucan's and Lemur's. Wonderful, when you are having a drink in the lobby bar and... More 

Was this review helpful? Yes 5
Reading, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We spent 10 days at the Iberostar Tucan in April and we loved it! The hotel is impressive, so much wonderful wildlife and great selection of food in the numerous restaurants. We found the staff great, so friendly and helpful. Beautiful beaches and the local town had lots of traditional restaurants if you wanted to leave the resort. We would... More 

Was this review helpful? Yes 3
Milwaukee, Wisconsin
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

When us four girls got to the resort for our first girls trip we were so impressed with how beautiful the resort was and how clean. The jungle out to the ocean was really neat we saw lots of wild life and at night it was lite up. It was great. The only food I liked was the hibachi grill... More 

Was this review helpful? Yes 3
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We came to the Tucan in November, 2014 with our 2 kids that are 14 and 16. What an amazing time!!!! We loved it so much that my husband and I decided to go back 2 weeks ago (April, 2015) just by ourselves. It was simply awesome. I cannot find ONE bad thing to say about the Tucan. The beach... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel 4/25-5/1/2015. While the property is unique with the jungle features and the animals and water, we have not had a great experience here. Given how old the property appears to be, it is well maintained but the staff is spotty at times with half being cheerful and the other half being angry or not knowledgeable... More 

Was this review helpful? Yes 2
Miamisburg
Contributor
13 reviews 13 reviews
10 hotel reviews
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I am very late at writing this review, family sickness so could not be helped. This was our second trip to the Tucan, previous visit was ten or so years ago. We booked an ocean front room again, and loved the view. I know others like seeing the wildlife, but we were there for the ocean. Loved going out every... More 

Was this review helpful? Yes 2
Albany, New York
Contributor
19 reviews 19 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at iberostar tucan last year and decided to return again this year. This resort is the best. The food was excellent, the entertainment was excellent, the pool and beach activities were so much fun. I can't say enough about this resort. wife and I just love it here. We had an ocean front suite 2 rooms from the... More 

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