We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 198 Playa del Carmen hotels

Iberostar Tucan Hotel

3.5 of 5 Resort (All-Inclusive)   |   Avda Xaman-Ha, Lote Hotelero, No.2, Playa del Carmen 77710, Mexico
Hotel amenities
Save Saved
You added Iberostar Tucan Hotel to your Saves list
Iberostar Tucan Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
90%
Ranked #22 of 198 hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed yesterday
wbloomer franklin, wi
Write a Review

3,818 people have reviewed this hotel

Traveler rating
    2,411
    1,011
    247
    97
    52
See reviews for
1143
1326
36
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (501)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
franklin, wi
1 review
5 of 5 stars Reviewed yesterday NEW

After ten vacations in Mexico I believe I've found a place above the rest. We loved the natural setting.After checking in to the front desk, you walk thru a wooded area that opens up to the palm tree lined pool area, then right onto the beautiful beach over looking the carribean. All this only a 30 minute walk to 5th... More

Review collected in partnership with Iberostar

Was this review helpful? Yes 2
Alexis, Illinois
1 review
4 of 5 stars Reviewed yesterday NEW

We had 30 total family and friends and spent a week at Iberostar Tucan for a wedding over the April 5th weekend. We all had a great time. The service and resort were exactly what we expected and wanted. I have been to other all inclusives and this was one of the best I have been to. The service and... More

Was this review helpful? Yes
Minneapolis, Minnesota
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

Iberostar Tucan in Playa del Carmen is an all-inclusive resort, with nice grounds (a bit beat up in places - the coy ponds are disgustingly full of algae), a really nice beach, and a great swim-up bar. However, I would not recommend this place to anyone who is interested in really good food for vacation, or people who like top-notch... More

Was this review helpful? Yes
Wi
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed at Iberostar Tucan March 9-23.please be warned March is Not the month to visit this hotel...this hotel caters big time to Spring Breakers,no drinks are ever refused,no matter how drunk they are! The hotel its self is very nice,food was good,rooms nice ,pool great,beautiful hotel.But when you save all year for your vacation it can be ruined by... More

Was this review helpful? Yes
Hampshire, England
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My wife, two children (14 & 10) and I have just returned from two weeks at the Iberostar Tucan. After a 1.5 hour transfer, dropping off at two other hotels along the way, we arrived. We were really pleased to find out that instead of us all being squeezed into one room with extra temporary beds, we had been allocated... More

Was this review helpful? Yes 2
Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed 3 days ago NEW

Iberostar Tucan is a clean, fun place to go on vacation. It's pretty much all open-air so you get a breeze everywhere you go and it's a hop, skip and a jump to the beach, which is very nice. Their pools were nice, their rooms were cool (the balcony was a nice surprise), and for the most part, the staff... More

Review collected in partnership with Iberostar

Was this review helpful? Yes
Freehold, New Jersey
1 review
3 of 5 stars Reviewed 3 days ago NEW

We had a good time. The hotel was great for the wildlife. The best building to be at was either building 14 or 15 facing the jungle area. The howler monkeys can be seen from these buildings the best from your balcony especially in the early morning. The food was ok and you get your moneys worth. The grounds were... More

Was this review helpful? Yes
New Haven, Connecticut
1 review
3 of 5 stars Reviewed 4 days ago NEW

I will start with the bad. Food and drinks. I understand it is all inclusive so I should not be expecting fantastic but this was all subpar. The drinks were watery to the point when I ordered a gin on the rocks to see what i would get I could not taste the gin. The food blah from breakfast to... More

Review collected in partnership with Iberostar

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 5 days ago NEW

I don't normally do all inclusive, food never seems to be very good. This hotel's food seemed fair. I stayed here for a wedding. The wedding was nice and from what I can tell treated the bride and groom well. The hotel could have had a better aisle to walk down. The reception in the steakhouse again was too hot.... More

Review collected in partnership with Iberostar

Was this review helpful? Yes
Littleton, Colorado
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our family loved this resort. It's almost as if the the hotel was built around a small zoo, except that the animals are running wild! My 12 year old son, a real nature lover, got excited every time he saw a monkey, agouti, coati, tucan or iguana. The pool is large, and the beach is fantastic - white sand and... More

Was this review helpful? Yes 2

Been to Iberostar Tucan Hotel? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very good(61)
  • Steak house(45)
  • Lobby bar(33)
  • Great time(32)
  • Star Friends(28)
  • Specialty restaurant(27)
  • Pool area(18)
  • Beds are hard(15)
  • Ice cream(15)
  • Main pool(13)

Additional Information about Iberostar Tucan Hotel

Address: Avda Xaman-Ha, Lote Hotelero, No.2, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#12 Family Hotel in Playa del Carmen
#15 Top resorts Hotel in Playa del Carmen
#20 On the Beach Hotel in Playa del Carmen
#50 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Iberostar Tucan Hotel 3.5*
Official Description (provided by the hotel):
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners. Varied, colourful entertainment programme. Large pool area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Caribbean Online Mgt Corp., Tingo, Venere, VISIT US, INC. , Cheap Tickets, HotelTravel.com and Otel so you can book your Iberostar Tucan Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Tucan
Iberostar
Iberostar Playa Del Carmen
Iberostar Tucan Mexico
Iberostar Tucan Playa Del Carmen
Playa Del Carmen Iberostar
Iberostar Tucan Quetzal
Iberostar Tucan Playacar
Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico

Owners: What's your side of the story?

If you own or manage Iberostar Tucan Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.