We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 201 Playa del Carmen hotels

Paradisus Playa del Carmen La Perla

4.5 of 5 Resort (All-Inclusive)   |   5a Av Esq Calle 112 | Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
Hotel website
Hotel amenities
Paradisus Playa del Carmen La Perla
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Paradisus Playa del Carmen La Perla to your Saves list
Ranked #6 of 201 Hotels in Playa del Carmen
A recent review
5 of 5 stars Reviewed March 29, 2012
Mark S Smithtown, New York
Write a Review

3,370 reviews from our community

Traveler rating
    2,559
    534
    170
    58
    49
See reviews for
271
2,224
42
138
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (738)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (3370)
  • Mar-May only
    (796)
  • Jun-Aug only
    (910)
  • Sep-Nov only
    (899)
  • Dec-Feb only
    (765)
All months
There are newer reviews for Paradisus Playa del Carmen La Perla
See the most recent reviews
Smithtown, New York
1 review
5 of 5 stars Reviewed March 29, 2012

Food and Drinks: A minus (and this coming from a food snob). Room/Resort/Service/Attention to detail: A Overall – place was first class. Only complaints (none serious): - pool was a bit cold. Only 2 hot tubs - in the spa area. (pool was actually nicer at Excellence- more like a lazy river) -We paid extra to have dinner at their... More 

Was this review helpful? Yes
Toronto
Reviewer
4 reviews 4 reviews
3 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed March 27, 2012

My wife and I went to Paradisus from Feb 12-19. We had a great time away from our kids. We were upgraded to a one bedroom suite in building c and everything was great. We really enjoyed the restaurants, the design of the hotel is beautiful, very upscale and modern. We spent most days by the pool. The beach was... More 

Was this review helpful? Yes 1
Savage, Minnesota
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 26, 2012

My husband and I spent 7 days from 2/29-3/7 at this resort. Overall, we did not feel the property matched the rating of 4 1/2 stars that it represents. In comparison to other equivalent properties, we would rate it a 3 star property. Check in process- The sales pitch following the check-in process was much too lengthy. After spending 1/2... More 

Was this review helpful? Yes 5
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest First and foremost we would like to express our thankfulness for your feedback on trip advisor and for selecting us for your vacations as well. We are sincerely sorry to hear about your disagreeable experience during your stay and we are a bit surprised due we attended your comments and concerns, even personally from by La Perla Director... More 

Edmonton, Canada
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 25, 2012

When looking for a vacation spot two things drew us to this property, all adult and new. This property is located at the North side of Playa del Carmen, and getting to it you do travel thru a few blocks of residential housing. Once at the hotel property, you quickly are immersed into the lovely surroundings of this site. Check... More 

Was this review helpful? Yes
Toronto, Ontario, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 24, 2012

My husband and I (ages 46 and 53) travelled to this resort the week of March 8th, without realizing it was brand new. We ended up on the "La Esmeralda" side which is for families. Having our room on that side was fine -- it wasn't loud or anything, but we spent our time around the adult pool at "La... More 

Was this review helpful? Yes 3
Saint Louis, Missouri
Contributor
15 reviews 15 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 24, 2012 via mobile

Stayed here over a period of 3 days in March. I was in the Royal Service portion which included butler service. Overall this place is pretty impressive. After a 40 minute drive from the airport, you drive thru a very poor area and Paradisus then appears like an oasis in the desert. The entire property is extraordinarily beautiful and immaculately... More 

Was this review helpful? Yes 3
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 24, 2012

I went to this resort in January with my husband and I have to say I was soooo impressed. I felt like I had landed in the lap of luxury, its so beautiful and modern. Yes it is true that it is huge but I was so happy for the exercise, cause lets face it ... who really wants to... More 

Was this review helpful? Yes 1
Surrey, Canada
1 review
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 23, 2012

Most of the reviews I read on here I found were useful, except I always wished I knew more about the people who wrote them. If you're a 80 year old couple, a review written by an 18 year old probably isn't going to be very relevant or useful, and vis-versa. I travelled for a week in late march with... More 

Was this review helpful? Yes 23
Vancouver, British Columbia, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 22, 2012

Paradisus La Perla is BEAUTIFUL! My boyfriend and I travelled here from March 13-20 (He is 34 and I am 23). We have already been looking at going back again sometime later this year. We had read all of the reviews and had a couple of concerns from what we had read. You do drive through a small village that... More 

Was this review helpful? Yes 1
Dallas, Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed March 22, 2012

I have been to a handful of resorts in the Cancun area, and I found this to be terrible in comparison. The place is very nice, but some of the amenities we were told would be available were not. They said they offered "free" room service with a $5.00 flat delivery charge; however, there were no menus in the hotel... More 

Was this review helpful? Yes 9
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest We greatly appreciate your review and the details you have shared and definitely we are also grateful for choosing Paradisus La Perla for your last vacations. Dear guest, although is pleasant to know that you valued our facilities, pool and SPA service, we are really sorry due we did not satisfy your expectations with the services you have... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Paradisus Playa del Carmen La Perla? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Av Esq Calle 112 | Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
Number of rooms: 394
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Orbitz, Hotels.com, Expedia, Cheap Tickets, Melia, Agoda, Despegar.com, TripOnline SA, Odigeo, Jetsetter and Tingo so you can book your Paradisus Playa del Carmen La Perla reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico
Hotel Style:
#1 Business Hotel in Playa del Carmen
#6 On the Beach Hotel in Playa del Carmen
#6 Top resorts Hotel in Playa del Carmen
#6 Luxury Hotel in Playa del Carmen
#9 Family Hotel in Playa del Carmen
#15 Romantic Hotel in Playa del Carmen

4,065 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3207)
Viewed
Room/suite (603)
Viewed
Bathroom (86)
Viewed
Dining (471)
Viewed
Pool/beach area (660)
Viewed
Hotel & grounds (639)
Viewed
View from room (133)
Viewed
Business center/function rooms (9)
Viewed
Family/play areas (51)
Viewed
Other (555)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (768)
Viewed
Alberca (45)
Viewed
Alberca Royal Service (22)
Viewed
Amenities (100)
Viewed
Beach (25)
Viewed
Luxury Jr. Suite Swim Up (82)
Viewed
Master Ocean View Room (92)
Viewed
One Bedroom Suite (56)
Viewed
Presidencial Room - Royal Service (141)
Viewed
Restaurants and Bars (52)
Viewed
Royal Service Ocean View (78)
Viewed
The Hotel (75)

Management photos: Courtesy of the property manager

Viewed
All management photos (91)
Viewed
Pool/beach area (11)
Viewed
Room/suite (29)
Viewed
Bathroom (3)
Viewed
Dining (14)
Viewed
Hotel & grounds (23)
Viewed
Business center/function rooms (2)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay