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All 201 Playa del Carmen hotels

Paradisus Playa del Carmen La Perla

4.5 of 5 Resort (All-Inclusive)   |   5a Av Esq Calle 112 | Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
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Paradisus Playa del Carmen La Perla
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Ranked #6 of 201 Hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed yesterday
mr_martini Baltimore, MD
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3,358 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Baltimore, MD
1 review
5 of 5 stars Reviewed yesterday NEW

From the moment we got to the resort, the service was outstanding. Everyone was more than accommodating and tried so hard to make our stay memorable. I want to start with the staff. Everyone was wonderful, but a few of the staff stood out. Raphael and Ximena at the pools were amazing. No request was too large. Our servers at... More 

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Oh
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed yesterday NEW

Let me get to the point! PROS: Great service, the staff wont say "no" to anything. They aim to please and are hard-working! Food, very good, nice selection overall (I've rated restaurants below). Great guacamole! Fitness: Gym is really good and exercise classes well run Rooms; Booked 1 Bedroom Junior Suite (strongly suggest you request #1331, perfect location and looks... More 

Was this review helpful? Yes 1
draper ut
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Amazing. I stayed here for 4 days in early Dec 2014 as a solo woman traveler and never felt out of place. I had a third floor rear of property room with a view of the ocean and watched the cruise ships pull into Cozumel and the ferries go over from the mainland. The reservation system is a bit cumbersome... More 

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Playa Del Carmen
1 review
5 of 5 stars Reviewed yesterday NEW

This place was so awesome! The food was top notch and there are so many restaurants to choose from u will never get tired of th cuisine. Beautiful beaches and fun pools this place will not disappoint.

Review collected in partnership with Melia Hotels International

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1 review
5 of 5 stars Reviewed 2 days ago NEW

As a first time vacationing anywhere there is no other word to describe this vacation then...AMAZING! For my partner's 40th birthday we decided to book with La Perla and I am glad we did. The property was beautiful as well as the staff. Playa del Carmen itself is a gem. Yes, some of the reviews on here are accurate -... More 

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Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, We are content to hear you enjoyed our beautiful facilities, the excellent food at our restaurants and the attentive service provided by Sinahí. She will be informed about your kind words expressing she was your favorite employee from the whole trip. Thank you again for your kind words and for your preference. It would be fantastic for us... More 

Toronto, Ontario
Contributor
13 reviews 13 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at LA Perla the week of December 11th. Nice greetings at the front desk then our luggage was taken to our rooms. We really could have used a tour of the property but we eventually found all of the restaurants. The good: - Marsela, our butler was fantastic. Very professional. - Well kept rooms. We were lucky to... More 

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Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, First, thank you for taking the time to share your Paradisus experience, and for letting us know your opinion about some aspects that you liked and some others that bothered you during your stay. Your notes were sent to the correspondent managers and will be taken under consideration. On the other part, we appreciate your kind words directed... More 

Connecticut
Contributor
13 reviews 13 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We just came back from a week at Paradisus la Perla. We had a great time. Excellent resort. Beautiful interiors and the grounds, very well planned. Room are very spacious and nicely layed out with big balconies and oversized bathroom. All the details are well thought through - great architectural work. Food was for most part excellent. We really enjoyed... More 

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Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, It is a pleasure for us to receive reviews from our tourists and we are proud that you have had a great stay at Paradisus Playa del Carmen La Perla while you enjoyed our beautiful facilities, spacious rooms, excellent food at our specialty restaurants and most of all the attentive and professional staff service. We will make sure... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 days ago NEW

This is our third vacation at the Paradisus Esmeralda Playa Del Carmen. Of course, it is beautiful. This review is for those who want excellent service by asking the the right people at various places. Also, I would add that the staff does appreciate tips, although they do not work as if to expect them, so it feels very appreciated... More 

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Dubai
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It is very hard to check in and leave this hotel as there are so many things to do in this small hotel village. If you have kids they will be taken care of. If you are allergic to kids then there is an adult ONLY zone just for you and your beloved one(s) or friends. The food is amazing... More 

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Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, It is rewarding for us to read that you had a great time in the Resort, enjoying our activities, the variety of restaurants, and the excellent staff service. We wish that you can return in the future in order to experience another “best vacation ever”. And we thank you for selecting us and for taking the time in... More 

Michigan
Contributor
14 reviews 14 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have had many experiences with All Inclusive property's from the Caribbean to Costa Rica..and many in Mexico...but this property takes the cake. I haven't been this impressed with service, food, beverage, room and the overall resort feel ever. The Paradisus property has set a new standard for others to follow. The Pros: Food service at EVERY outlet was fantastic... More 

Was this review helpful? Yes
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, You described shortly about the comfort in your room, great pool area, great meals and drinks at our restaurants and bars without excluding the warm service from the staff, four significant aspects in every tourists´ expectations list. It is a pleasure for us to read we surpass them during your stay at Paradisus Playa del Carmen La Perla.... More 

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Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Av Esq Calle 112 | Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
Number of rooms: 394
Reservation Options:
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Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico
Hotel Style:
#1 Business Hotel in Playa del Carmen
#6 On the Beach Hotel in Playa del Carmen
#6 Top resorts Hotel in Playa del Carmen
#6 Luxury Hotel in Playa del Carmen
#9 Family Hotel in Playa del Carmen
#15 Romantic Hotel in Playa del Carmen

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