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Paradisus Playa del Carmen La Perla

Travelers' Choice award winner
GreenLeadersPlatinum level
4.5 of 5
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5a Av Esq Calle 112 | Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
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Paradisus Playa del Carmen La Perla
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Ranked #12 of 201 Hotels in Playa del Carmen
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed today NEW

My fiancé and I celebrated his 50th birthday at Paradisus Playa del Carmen La Playa in July. After booking an all inclusive, adult only trip via Delta Vacations, I was so excited to visit this resort. However, shortly afterwards I began to notice more and more mixed reviews. Travelers staying at LA PERLA were complaining about shared areas and restaurants... More 

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Milan, Italy
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Fantastic stay, pampered all day long and serviced by highly professional Team. Amazing Food and Amazing Entertainment. Simply, you feel in paradise and sorrounded by nature and space. I really feel to not add more......just try and feel yourself! Definitely we''ll go back.

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Chattanooga, Tennessee
1 review
5 of 5 stars Reviewed yesterday NEW

Let me start by saying that our (my wife and I) idea of vacation is hanging out by the pool most days followed by dinner and nightly entertainment. Paradisus La Perla was great for doing just that. The service was exceptional, not one bad thing to say about the staff. The ones that exceeded expectations are Gisel (Royal Service Butler),... More 

Review collected in partnership with Meliá Hotels International

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Omaha, Nebraska
2 reviews
4 of 5 stars Reviewed yesterday NEW

Paradisus Playa del Carmen La Perla was wonderful. The food was great, the service amazing, and the atmosphere spot on. The beach was inundated with seaweed but this is apparently something the whole Caribbean is struggling with. Fortunately the pools more than make up for it. The atmosphere of this hotel was great. It was quiet. If you need a... More 

Review collected in partnership with Meliá Hotels International

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Victoria, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

Everything with the hotel and services were great. Good food and drinks! Downside was the beach; was small and seaweed everywhere. They all had all sorts of activities to be involved in during the day. Make sure you read the pamplet that is the room so you don't miss out.

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Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Marcela our Butler provided courteous and outstanding service. She is one of a kind at this hotel and a very special person--she deserves recognition and a promotion. Definitely request Marcela if you are staying in the Royal Service!

Review collected in partnership with Meliá Hotels International

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Sikeston
1 review
5 of 5 stars Reviewed yesterday NEW

We absolutely loved this resort and never want to go anywhere else! Every single person that works here is always smiling and willing to help you with anything you need. The Royal Service is definitely the way to go. The butler service is very nice to have. Sara was our butler and she was amazing! She will take care of... More 

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Ames, Iowa
1 review
5 of 5 stars Reviewed 2 days ago NEW

We went to Paradisus la perla for a family trip and had an amazing time. Daniel with customer service was so helpful before the trip. He got us information we needed and helped us make reservations for dinner for the whole week we were there. He would follow up during our trip and even afterwards. They had fun activities throughout... More 

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Decatur, Texas
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This resort is the classiest, nicest, most friendly resort we have been to in Mexico!! The staff was TOP NOTCH! We never had to wait for service! We had a swim up room and it was AMAZING! The drinks we Premium! The food was wonderful! Every employee we came in contact with were so helpful and went out of their... More 

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 2 days ago NEW

So very glad that we chose this location for our honeymoon. Not only did it have excellent staff that were very friendly and made us feel like we were special but the stay was amazing, very clean, great food, awesome entertainment, and just an overall unforgettable experience! If your looking for romance with your love this is the place to... More 

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