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All 199 Playa del Carmen hotels

Paradisus Playa del Carmen La Perla

4.5 of 5 Resort (All-Inclusive)   |   5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
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Paradisus Playa del Carmen La Perla
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Ranked #6 of 199 Hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed yesterday
Bailine Washington DC, District of Columbia
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2,935 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Loved this resort! It was a perfect pick for a trip to Playa de Carmen. I travel all over the world for work/fun and this place was highly memorable for all the right reasons and very recommendable. We stayed for 4 nights and did opt for the Royal Service, which I highly recommend. You have your building with own registration,... More

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Playa Del Carmen
1 review
5 of 5 stars Reviewed yesterday NEW

Me and my husband wanted to book a trip to Riviera Maya, We was looking fir a high range resort; believe it or not, we passed through all resorts, reading the reviews, talking with travel agents, etc. We finally choose Paradisus La Perla. We had wonderful time in this amazing resort, excellent service, over imagination clearness and almost everything about... More

Review collected in partnership with Melia Hotels International

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OK
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed yesterday NEW

Check in at the hotel was quick. Since I was traveling with my sister, we inquired about a room with 2 beds and were told they do, indeed, have them but, they were an upgrade of $80/night. We opted to just stick with our king bed. We learned that the resort (both adult side and family side combined) was only... More

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Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed yesterday NEW

My husband and I just returned from our honeymoon at Paradisus La Perla and we had a great time. We stayed in an ocean view junior suite which overlooked the ocean and the Royal Service pool. Here were the highs and lows: Highs 1.) Royal Service was great. It was really nice that it was kid free, the pool was... More

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San Antonio, Texas
Top Contributor
65 reviews 65 reviews
45 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed yesterday NEW

We went here for our summer vacation. We have stayed at many different hotels in the Caribbean and at least 4 others in Playa Del Carmen/Cancun. This was by far the best we have stayed. The lobby and rooms are fantastic! The layout is perfect and we really enjoyed the balcony Jacuzzi. As I mentioned in the title, we got... More

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Charlottesville, Va
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The food was fantastic! We were really surprised that all the food was great even the buffet offerings. Royal Service is a must. You can enjoy Palapa Restaurant, private pool/beach and other services. Wonderful and relaxing trip. The Service is top notch. Fernando was an excellent Butler, Service highlights were Antonio (Fuego), Raoul (Med. restaurant), Alfredo (Pool Bar), David (bartender... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for sharing with us your Paradisus Royal Service experience and for recognizing the outstanding work from Fernando, Antonio, Raul, Alfredo and David. All of them will be informed about your kind words and surely they will be glad to know they were a significant part from your overall vacation. We look forward to welcoming you back... More

Washington DC, District of Columbia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My new husband and I had the BEST time at Paradisus La Perla. We went in August 2014 for our honeymoon and stayed a week. I've been to a lot of resorts in the Caribbean and Mexico, and this was by far the best. Below were my favorite things about the resort: 1. The service--everyone was so friendly the entire... More

Was this review helpful? Yes 2
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Rashida & Ben, Allow us to express our gratefulness for selecting us to celebrate your honeymoon, and for sharing the impressions of your recent stay with us. It is rewarding to know that your overall experience was awesome while you enjoyed our first class facilities, the excellent food at our restaurants especially at Bana ; without excluding the warm... More

Playa Del Carmen
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Excellent, Excelente, Ausgezeichnet, 優れた, Utmärkt, 优秀, Telan, ممتاز, Eccellente !!!!!! Great hotel, service, location and food If you are looking for an adult-exclusive experience. You will also have access to La Esmeralda, a family-friendly resort.

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, Thank you for the positive feedback. It is magnificent to know that you had an excellent experience, enjoying all the amenities and services offered at our paradise! We would love to host you again in the future. Annette Koelemeij Hotel Manager Paradisus Playa del Carmen La Perla More

1 review
5 of 5 stars Reviewed 1 week ago NEW

Impeccable service. Everyone greets you with hello and truly asks how you are doing. Our room was clean and spacious. We spent one day just relaxing by the pool and another shopping downtown. Don't forget to go see Usias at the south bar. He will be sure to serve you something unique.

Was this review helpful? Yes
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, It is pleasant for us to know that you enjoyed your stay at our resort and that you appreciated the friendliness and service of our staff. Especially the service provided by Usias at the South Bar, we will gladly pass on your compliments to him and we are sure that your notes will motivate him to continue with... More

Plano, TX
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Fantastic three nights at La Perla. From check-in onward every member of the staff has done everything possible to make sure our every need was taken care of. I particularly want to recommend visiting the the South Avenue Bar and letting Usias make a variety of outstanding cocktails. He is a true mixologist and will find the drink for you... More

Was this review helpful? Yes 2
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, We appreciate your concrete review from your Paradisus experience, affirming that you enjoyed our LUXEclusive plan, with our wide variety and quality in restaurants and bars options, while being pampered by our friendly staff. Usias will be delighted to hear that he contributed to your stay. Once again, thank you for your recommendation to future Paradisus tourists to... More

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Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
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Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico

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