Paradisus Playa del Carmen La Perla (Riviera Maya, Mexico) - Resort (All-Inclusive) Reviews

Address: 5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico

Phone Number:

Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen

Amenities:

Bar/Lounge Beach Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#6 Top resorts Hotels in Playa del Carmen

#8 Luxury Hotels in Playa del Carmen

#9 On the Beach Hotels in Playa del Carmen

#10 Family Hotels in Playa del Carmen

Price Range: $$$$

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: Located in a spectacular tiny bay, the Paradisus Playa del Carmen La Perla is a hotel for adults only, and one of the most luxurious hotels in Riviera Maya. Combining a prestigious Caribbean setting with world-class facilities, including Royal Service, the ultimate in spa treatments, a relaxed ambience, and flexible meeting spaces with state-of-the-art equipment. This elegant resort has a Mayan ecological feeling, and an oceanfront location surrounded by a lush tropical mangrove preserve and with views of Cozumel Island. Take your senses on a culinary tour through eleven remarkable restaurants serving delicious cuisine from all around the world and ten bars serving unlimited international Premium brand drinks. Enjoy life-enriching experiences such as tango dance classes, sushi-making, and sensorial experiences.This luxury All-Inclusive Adults Only Resort is located 45 minutes from Cancun International Airport very near the magnificent beaches and attractions such as the Playa del Carmen 5th Avenue, Xcaret, Akumal and Xel-Ha. ... more less

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Also Known As:: Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen; Paradisus Playa Del Carmen La Perla Hotel; Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico

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1,159 reviews from our community

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Natalie B

Long Island City, New York

1 review

“Beautiful Resort - Royal Service-La Perla”

Reviewed June 18, 2013 NEW

We stayed at the Royal Service adults only - La Perla and it was very luxurious. The Paradisus La Esmeralda is for families. The Royal service, you are given a phone when you check in to contact your butler at any time. Although our butler seemed new and inexperienced which was little disappointing. But she did manage to make our... More

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Simona S

Melbourne, Australia

Reviewer

3 reviews

Reviews in 2 cities

“COULD NOT HAVE ASKED FOR MORE”

What an amazing hotel. We stayed at La Perla the adults only side. The staff could not have been more helpful from start to finish. So many restaurants to choose from. They were excellent when dealing with my food allergies and remembered what they were. The all inclusive was exactly that ALL INCLUSIVE an aspect of holidaying that my husband... More

Was this review helpful? Yes 3

Nance77

San Francisco, California

5 reviews

5 hotel reviews

Reviews in 4 cities

8 helpful votes

“Modern luxury, world-class food and service”

Reviewed June 16, 2013 NEW

We got engaged last year in Playa Mujeres, and decided to return to Quintana Roo for our honeymoon. While we absolutely loved our previous stay (and my then-boyfriend was blown away by the scenery enough to propose), we wanted to be closer to Playa del Carmen and Tulum. The resort is modern and chic, yet understated. Maybe because it's the... More

Was this review helpful? Yes 2

lilicortez84

“Rate as I go”

Reviewed June 14, 2013 NEW

Service-every single person is ON TOP of it. What I mean is that everyones job is to make your stay as pleasant as possible. But, it might be a little too bougie if you want a beach experience. We just want to get some food at the buffet. I don't need a waiter to carry my plate ten feet, and... More

MWoods03

Pittsburgh, Pennsylvania

1 helpful vote

“Awesome Vacation”

Reviewed June 12, 2013 NEW

My husband and I just returned from this awesome resort. We were ther from June 2cd-9th. We loved the resort. Our room was pretty and modern just like the photos. Staff was friendly and worked so hard. We want to send a special thanks to Guillermo" aka Willie" and Carlos in the South Avenue bar for makind our evening so... More

Was this review helpful? Yes 1

Dear Guest, It is an honor for us, learn that you had an amazing vacation in our resort. Thank you for share your experience on Trip Advisor. We are very pleased to learn that you enjoyed the décor, our facilities, the YHI Spa, the entertainment and to know that the service was very friendly, and always dedicated to your satisfaction.... More

Laura M

Brussels, Belgium

“Luxury meets charm”

I can definitely recommend this hotel. The deco and interior was great, with many lounging areas and possibilities for a private nap in a bungalow. Compare to the other 5stars hotels, we've been to, the most amazing was the entertainment: dancers with a high goreographic level, workshop for every age and preference. The food was amazing, you could choose between... More

Dear Guest, It is an honor for us read that you had a great time during your stay in our Paradisus La Perla Playa del Carmen. It is a pleasure for us, learn that you had the opportunity to enjoyed our facilities, our culinary experience, to know that you liked the night shows and to know that the service was... More

Judy M

Peachland, Canada

“One excellent waiter!”

Reviewed June 11, 2013

Each morning as we foraged for food, which was good, we would be drawn to the Hadar restaurant for breakfast!! Only because of one waiter who made every breakfast a treat due to his humour, personality, and conversation......known by us a Antonio Bendarez (not real last name). The rooms were exceptionally clean, the staff always attentive, with the exception for... More

Dear Guest, We appreciate your review on Trip Advisor, thank you for share your experience in our Paradisus La Perla Playa del Carmen. We are glad to read that you enjoyed your room and the service provided from our staff, especially from Arturo, thank you for your recognition, he has the strong committed to always try to create memorable moments,... More

Chrissy M

Philadelphia, Pennsylvania, United States

“"A Dream Come True"”

I absolutely loveeeeee this resort. I would recommend it to anyone and everyone. My husband and I went for 8 days for our honeymoon and it was the best week of our life. The food was fantastic! The drinks were delicious and the employee's were awesome. Excellent customer service. They treated us like a prince and princess. I have nothing... More

Dear Guest, First, we would like to thank you for trust in our Paradisus La Perla, as a host for your Honeymoon, thank you for let us be part in this especial occasion. We are very glad to read that you enjoyed the 8 days of your stay, learn that you enjoyed our facilities, our dining options, your room and... More

SHELLY1004

DECORAH

4 reviews

4 hotel reviews

28 helpful votes

“Beautiful Resort!!!”

We recently returned from the beautiful hotel. We stayed in the Royal Service swim out section. The "butler service" is very over rated. We were disappointed by the service. The rooms are very nice. Loved our swim out. Heidi keep our room clean and fresh towels many times a day! Very much appreciated! We really didn't care for the food,... More

Dear Guest, Thank you for share your experience in our Paradisus La Perla, with our future guests. We are very happy to learn that you loved your Swim Up room, to read that you enjoyed our facilities, the beach area and the service provided form our staff, especially from Heidi, Marcela, Jeronimo, Romeo, Roberto, Genaro and Guadalupe. Thank you for... More

1Ron1965

Amsterdam, The Netherlands

“Luxury at it's best.....”

....with a small 'but'.... Everything you read on the reviews about this hotel is true; great (clean) rooms, excellent food (especially the Japanese kitchen is very good), all kinds of alcoholic drinks (inc. all kinds of cocktails, cava, etc.) for free, very friendly staff, fun entertainment, great pools, etc. But (and I know, it is our own stupid mistake) make... More

Dear Guest, We appreciate the time that you took to share your comments on Trip Advisor. We are happy to read that you enjoyed our facilities, our dining options, the entertainment and the service provided from our staff. It is an honor for us read that you had the opportunity to experience and live the Paradisus Experience, we are glad... More

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Paradisus Playa del Carmen La Perla Resort (All-Inclusive), Riviera Maya, Mexico

Paradisus Playa del Carmen La Perla

1,159 reviews from our community

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