We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 198 Playa del Carmen hotels

Paradisus Playa del Carmen La Perla

4.5 of 5 Resort (All-Inclusive)   |   5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
Hotel website
Hotel amenities
Special Offer
Up to $1000 Resort Credit
Save Saved
You added Paradisus Playa del Carmen La Perla to your Saves list
Paradisus Playa del Carmen La Perla
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
91%
A recent review
Write a Review

2,215 people have reviewed this hotel

Traveler rating
    1,645
    372
    128
    39
    31
See reviews for
187
1466
29
100
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (520)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed at La Perla from April 8th to 13th and couldn't have asked for a more enjoyable vacation from the moment we stepped foot on this luxurious and modern property. The rooms were even better than photos online depicted. Yes, as most other reviews have already stated, the beach is narrow but the cozy bali beds on the royal... More

Was this review helpful? Yes
Houston, Texas
1 review
2 of 5 stars Reviewed yesterday NEW

My girlfriends and I travel once a year for a girls spa trip and have done so for 10 years. Lots of relaxation and spa treatments. Our travel agent booked us for Royal Service and double beds, but when we arrived at the resort we found out that double beds aren't available in Royal Service. So, we had to upgrade... More

Was this review helpful? Yes 1
Playa Del Carmen
1 review
5 of 5 stars Reviewed 2 days ago NEW

My husband and I planned our wedding here and had 40 guests. The resort was beautiful and the resorts vendors that helped plan and execute our wedding were awesome and made us feel so special. We had the wedding of our dreams...come true!

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, Thank you for considering Paradisus Playa del Carmen La Perla to celebrate this memorable event with us! Our main goal is the total satisfaction of our guests, we are very happy to learn we accomplished that mission with you and we made possible the wedding of your dreams. We appreciate your words, and please honor us with your... More

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at La Perla in March for our long awaited honeymoon (2 1/2 yrs later). We were absolutely blown away by this hotel. It is so beautiful, everywhere you go, the details really shine. Everyone was so helpful and accommodating, no matter where you were. The reviews had been a huge part of why I chose... More

Was this review helpful? Yes
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, We appreciate when our guest decide to spend an especial celebration with us. We work hard to fulfill our gests expectations, especially honeymooner’s because it is a trip that will remain in their memories forever. It is an honor to read that you were able to enjoy the life enriching activities and shows ,the culinary tour offered at... More

Playa Del Carmen
1 review
3 of 5 stars Reviewed 3 days ago NEW

This is a very new property, well layed out with plenty of choice in restaurants, pools and bars. The hotel itself is very nice and the location is good, near playa del carmen but just far away to be out of the main touristy areas. The problems arose in the detail of the experience. For example despite reserving on site... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for sharing your experience during your recent visit. Your comments are very important for us, it is through them how we learn about what we need to improve and take corrective actions to avoid negative points in future guests experiences. That is why we have sent your notes to the manager of the Guest Service team.... More

Brooklyn, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

My BF and I just got back from Paradisus - La Perla and really enjoyed our stay. The staff from front desk, guest services, restaurants and everyone in between was nothing but friendly and accommodating. We ended up not taking the Royal Service but upgrading to the swim up balcony (nothing better then accessing the pool from your balcony). The... More

Was this review helpful? Yes
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, We appreciate a lot the time you took to write a review from your stay at Paradisus Playa del Carmen La Perla. We are pleased to know you were able to enjoy the coziness of your room, the culinary tour offered at our specialty restaurants and the friendly service from our personnel. Please be sure we took in... More

1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

We have stayed at the Beloved resort in Playa Mujeres and at Secrets the Vine in Cancun so this review will be compared to our experiences of those two properties. *Physical layout of the property and the room: The rooms are beautiful we had a one bedroom suite with a view of the pool. The rooms were very modern everything... More

Was this review helpful? Yes 2
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, We are surprised about your detailed review from our property after spending your vacations with us. We can see you paid attention to every single element from the resort and we appreciate you took the time to share your opinion and compare with other resorts about all we have to offer to our guests. Comments like yours helps... More

Houston, Texas, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I've been here twice in the last 2 years and am still very impressed and happy to recommend: The rooms are outstanding (even to a hotel snob) - very modern, luxurious and functional. The restaurants are very good - never had a meal that wasn't memorable. There is plenty of beach and pool space - good chairs are always available.... More

Was this review helpful? Yes
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, On behalf of all the staff at Paradisus Playa del Carmen La Perla, we want to take this opportunity to thank for believing and trusting on us. We appreciate your comments from our modern facilities, outstanding service, memorable food in our restaurants and beach /pool areas. Every day receiving good comments like yours from our guest could mean... More

Detroit, Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Based on reviews chose this resort as our first all inclusive resort and it set the standards high! We were greeted right away with cool towels and a toast of their signature drink. Our room was ready and we met with our concierge, Susana, who was great in explaining resort to us. Room was very clean and modern. Very spacious... More

Was this review helpful? Yes 1
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, First of all I would like to thank you for having taken a few moments of your valuable time to express your satisfaction about the services of our Resort during your stay with us. By your recognition to certain details like the cold towel at your arrival and welcome drink make us feel those aspects are the ones... More

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

We are just finishing up our stay at la perla , we had a fabulous time , the restraunts were all excellent , the staff was cry professional and courteous , out concierge Raul , was great , this resort has everything you need for a dream vacation

Was this review helpful? Yes 1
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you so much for selecting us as a destination for your vacation. We feel proud to learn you have had an awesome stay at Paradisus Playa del Carmen La Perla and that our service went beyond your expectations, we are glad to know the service provided by Raul was excellent and personalized, always focused on your total... More

Been to Paradisus Playa del Carmen La Perla? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Paradisus Playa del Carmen La Perla

Also Known As:
Paradisus Playa Del Carmen La Perla Hotel
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico
Address: 5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Playa del Carmen
#5 Top resorts Hotel in Playa del Carmen
#6 Luxury Hotel in Playa del Carmen
#7 On the Beach Hotel in Playa del Carmen
#9 Family Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
Official Description (provided by the hotel):
Located in a spectacular tiny bay, the Paradisus Playa del Carmen La Perla is a hotel for adults only, and one of the most luxurious hotels in Riviera Maya. Combining a prestigious Caribbean setting with world-class facilities, including Royal Service, the ultimate in spa treatments, a relaxed ambience, and flexible meeting spaces with state-of-the-art equipment. This elegant resort has a Mayan ecological feeling, and an oceanfront location surrounded by a lush tropical mangrove preserve and with views of Cozumel Island. Take your senses on a culinary tour through eleven remarkable restaurants serving delicious cuisine from all around the world and ten bars serving unlimited international Premium brand drinks. Enjoy life-enriching experiences such as tango dance classes, sushi-making, and sensorial experiences.This luxury All-Inclusive Adults Only Resort is located 45 minutes from Cancun International Airport very near the magnificent beaches and attractions such as the Playa del Carmen 5th Avenue, Xcaret, Akumal and Xel-Ha. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Agoda, Expedia, BookIt.com, Melia, Cheap Tickets, Caribbean Online Mgt Corp., Tingo, Venere, Amex, TripOnline SA, Otel, Hotels.com and Jetsetter so you can book your Paradisus Playa del Carmen La Perla reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Paradisus Playa del Carmen La Perla, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.