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All 200 Playa del Carmen hotels

Paradisus Playa del Carmen La Perla

4.5 of 5 Resort (All-Inclusive)   |   5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
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Paradisus Playa del Carmen La Perla
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Ranked #6 of 200 Hotels in Playa del Carmen
A recent review
3 of 5 stars reviewed today
arbel36 New Jersey, United States
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3,090 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New Jersey, United States
1 review
3 of 5 stars Reviewed today NEW

We were staying for 6 nights and were part of a group of 4 families, 18 people. This is the 2nd time we are coming to this resort. Food is not what is used to be when we were there 18 month ago, however , it is still above average. the resort is well maintain and very clean. I only... More

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Mount Airy, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed today NEW

I am a travel agent so I got to travel to this hotel to review for my clients. The hotel is very nice, the rooms, restaurants, everything was very nice and very clean. The staff is very friendly every where we went. The food was pretty good. We were on the adult only side. The other resort allows kids, they... More

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1 review
5 of 5 stars Reviewed today NEW

I have Just returned from this hotel and can not find one fault. I am not easily satisfied and have very high standards. The hotel itself is contemporary in design,clean,immaculate with staff constantly cleaning,polishing and re painting any area with any damage or scuffs.The food was absolutely amazing with lots of choice in the various restaurants.This is a large hotel... More

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Playa Del Carmen
1 review
5 of 5 stars Reviewed yesterday NEW

We are experienced travelers to Playa Del Carmen and absolutely love this resort. The food was excellent .....the best we have has in Mexico in 17 years. The drinks were fabulous! The staff is attentive and engaged with the guests. Our butler, Diego, was eager to make our stay memorable. Alfredo by the pool is a gem. Our favorite bar... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
Vancouver, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

My husband and I just returned from our vacation at the Paradisus La Perla resort. The staff really make this resort special. We stayed had the Royal Service. Diego was a very attentive butler who helped with our dinner and spa reservations, any special requests and even surprised us by preparing our room with a special romantic surprise one afternoon... More

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Playa Del Carmen
1 review
5 of 5 stars Reviewed yesterday NEW

We loved La Perla. We had great food, excellent service, friendly staff and an overall relaxing and romantic experience. We did think they need to improve their Sake at Toji and the food at the meat restaurant. Our butler "Hector" was so nice and helpful!

Review collected in partnership with Melia Hotels International

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Playa Del Carmen
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Amazing Hotel!! very relaxing, beautiful, clean, big... I recommend it very much! the staff was so so kind.. we stayed at the "Royal Service" and we got a royal service treatment .. great that you can choose restaurant to eat in.. (7 kinds i think), high quality drinks as well...the only thing is that we thought it was closer to... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, Thank you for the positive feedback. Staying at Royal Service you have some extra attributes and amenities which could be the difference for “just a holyday in México” or “I was treated like royalty in Paradise!”. We are glad you got the second one during your stay at Paradisus. It would be a pleasure to welcome you back... More

Jacksonville, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

My wife and I couldn't have picked a better resort to celebrate our birthdays, 2nd anniversary and honeymoon (finally). The resort was absolutely amazing from check-in to check-out. We met some of the most caring and genuine people there, ate some of the most delicious food we've ever eaten, watched several breath-taking performances during the nightly entertainment, and were catered... More

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Baltimore, Maryland
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My wife and I were looking for some place for a Babymoon. We wanted to just relax, so "all inclusive" sounded appealing to us. I think had we not opted for the upgraded "Royal Service" we really would have been miserable at this place. The Royal Service made up for a really mediocre (and sad) property by being very private,... More

Was this review helpful? Yes 3
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, We regret we did not surpass your expectations in many aspects. You may feel assured that we took good notes from your particular observations, in order to provide all of you unforgettable experiences. Thank you again for sharing your point of view and we hope you can give us the opportunity to host you again at Paradisus Playa... More

Dallas, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I rarely put the “cons” ahead of the “pros”, but La Perla was an experience (and I don’t mean that in a good way). As I write this, someone seems to be re-arranging the furniture in the room next door and it is LOUD. You can hear everything going on next door. The food is mediocre at best, and whoever... More

Was this review helpful? Yes 1
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, First, thank you for taking the time to share your Paradisus experience, and for letting us know your opinion about some aspects we have to work on. Please rest assured that we will share your valuable feedback with our staff for our improvement and in order to achieve our guest’s entire satisfaction. We sincerely apologize if you felt... More

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Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
Number of rooms: 394
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Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico

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