We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 195 Playa del Carmen hotels

Paradisus Playa del Carmen La Perla

4.5 of 5
5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
Hotel website
Hotel amenities
Special Offer
Get up to 30%off
Paradisus Playa del Carmen La Perla
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Expedia.com BookIt.com Melia.com
and 11 more sites!
91%
Ranked #11 of 195 hotels in Playa del Carmen
Most recent review
4 of 5 stars Reviewed June 18, 2013
Natalie B Long Island City, New York
Write a Review

1,159 reviews from our community

Traveler rating
    848
    208
    72
    18
    13
See reviews for
Families
99
 
Couples
751
 
Solo
18
 
Business
58
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Long Island City, New York
1 review
4 of 5 stars Reviewed June 18, 2013 NEW

We stayed at the Royal Service adults only - La Perla and it was very luxurious. The Paradisus La Esmeralda is for families. The Royal service, you are given a phone when you check in to contact your butler at any time. Although our butler seemed new and inexperienced which was little disappointing. But she did manage to make our... More

Was this review helpful? Yes
Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 18, 2013 NEW

What an amazing hotel. We stayed at La Perla the adults only side. The staff could not have been more helpful from start to finish. So many restaurants to choose from. They were excellent when dealing with my food allergies and remembered what they were. The all inclusive was exactly that ALL INCLUSIVE an aspect of holidaying that my husband... More

Was this review helpful? Yes 3
San Francisco, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 16, 2013 NEW

We got engaged last year in Playa Mujeres, and decided to return to Quintana Roo for our honeymoon. While we absolutely loved our previous stay (and my then-boyfriend was blown away by the scenery enough to propose), we wanted to be closer to Playa del Carmen and Tulum. The resort is modern and chic, yet understated. Maybe because it's the... More

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed June 14, 2013 NEW

Service-every single person is ON TOP of it. What I mean is that everyones job is to make your stay as pleasant as possible. But, it might be a little too bougie if you want a beach experience. We just want to get some food at the buffet. I don't need a waiter to carry my plate ten feet, and... More

Was this review helpful? Yes
Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2013 NEW

My husband and I just returned from this awesome resort. We were ther from June 2cd-9th. We loved the resort. Our room was pretty and modern just like the photos. Staff was friendly and worked so hard. We want to send a special thanks to Guillermo" aka Willie" and Carlos in the South Avenue bar for makind our evening so... More

Was this review helpful? Yes 1
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review
June 13, 2013

Dear Guest, It is an honor for us, learn that you had an amazing vacation in our resort. Thank you for share your experience on Trip Advisor. We are very pleased to learn that you enjoyed the décor, our facilities, the YHI Spa, the entertainment and to know that the service was very friendly, and always dedicated to your satisfaction.... More

Brussels, Belgium
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2013 NEW

I can definitely recommend this hotel. The deco and interior was great, with many lounging areas and possibilities for a private nap in a bungalow. Compare to the other 5stars hotels, we've been to, the most amazing was the entertainment: dancers with a high goreographic level, workshop for every age and preference. The food was amazing, you could choose between... More

Was this review helpful? Yes 1
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review
June 13, 2013

Dear Guest, It is an honor for us read that you had a great time during your stay in our Paradisus La Perla Playa del Carmen. It is a pleasure for us, learn that you had the opportunity to enjoyed our facilities, our culinary experience, to know that you liked the night shows and to know that the service was... More

Peachland, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 11, 2013

Each morning as we foraged for food, which was good, we would be drawn to the Hadar restaurant for breakfast!! Only because of one waiter who made every breakfast a treat due to his humour, personality, and conversation......known by us a Antonio Bendarez (not real last name). The rooms were exceptionally clean, the staff always attentive, with the exception for... More

Was this review helpful? Yes 1
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review
June 13, 2013

Dear Guest, We appreciate your review on Trip Advisor, thank you for share your experience in our Paradisus La Perla Playa del Carmen. We are glad to read that you enjoyed your room and the service provided from our staff, especially from Arturo, thank you for your recognition, he has the strong committed to always try to create memorable moments,... More

Philadelphia, Pennsylvania, United States
1 review
5 of 5 stars Reviewed June 11, 2013

I absolutely loveeeeee this resort. I would recommend it to anyone and everyone. My husband and I went for 8 days for our honeymoon and it was the best week of our life. The food was fantastic! The drinks were delicious and the employee's were awesome. Excellent customer service. They treated us like a prince and princess. I have nothing... More

Was this review helpful? Yes
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review
June 13, 2013

Dear Guest, First, we would like to thank you for trust in our Paradisus La Perla, as a host for your Honeymoon, thank you for let us be part in this especial occasion. We are very glad to read that you enjoyed the 8 days of your stay, learn that you enjoyed our facilities, our dining options, your room and... More

DECORAH
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 11, 2013

We recently returned from the beautiful hotel. We stayed in the Royal Service swim out section. The "butler service" is very over rated. We were disappointed by the service. The rooms are very nice. Loved our swim out. Heidi keep our room clean and fresh towels many times a day! Very much appreciated! We really didn't care for the food,... More

Was this review helpful? Yes 1
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review
June 13, 2013

Dear Guest, Thank you for share your experience in our Paradisus La Perla, with our future guests. We are very happy to learn that you loved your Swim Up room, to read that you enjoyed our facilities, the beach area and the service provided form our staff, especially from Heidi, Marcela, Jeronimo, Romeo, Roberto, Genaro and Guadalupe. Thank you for... More

Amsterdam, The Netherlands
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 11, 2013

....with a small 'but'.... Everything you read on the reviews about this hotel is true; great (clean) rooms, excellent food (especially the Japanese kitchen is very good), all kinds of alcoholic drinks (inc. all kinds of cocktails, cava, etc.) for free, very friendly staff, fun entertainment, great pools, etc. But (and I know, it is our own stupid mistake) make... More

Was this review helpful? Yes 1
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review
June 13, 2013

Dear Guest, We appreciate the time that you took to share your comments on Trip Advisor. We are happy to read that you enjoyed our facilities, our dining options, the entertainment and the service provided from our staff. It is an honor for us read that you had the opportunity to experience and live the Paradisus Experience, we are glad... More

 
 
Paradisus Playa del Carmen La Perla
Check-in Check-in Check-out Check-out
 
 
Paradisus Playa Del Carmen La Esmeralda
Great value on a similar hotel
Playa del Carmen, Riviera Maya
4.5 of 5 stars 929 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Playa del Carmen
Family-friendly
Valentin Imperial Maya
Valentin Imperial Maya 4.5 of 5 stars 4,987 reviews
Romantic
Grand Velas Riviera Maya
Grand Velas Riviera Maya 4.5 of 5 stars 746 reviews
Luxury
Banyan Tree Mayakoba
Banyan Tree Mayakoba 4.5 of 5 stars 761 reviews
Good for business
El Dorado Maroma, a Beachfront Resort, by Karisma
El Dorado Maroma, a Beachfront R... 4.5 of 5 stars 1,053 reviews
Show Prices ABS:HotelCheckRates-d774804?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1204526?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1218761?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1010527?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these Playa del Carmen hotels
Secrets Maroma Beach Riviera Can... 4.5 of 5 stars 4,875 reviews Iberostar Grand Hotel Paraiso 5.0 of 5 stars 2,184 reviews Paradisus Playa Del Carmen La Es... 4.5 of 5 stars 929 reviews The Royal Playa del Carmen 4.5 of 5 stars 6,517 reviews
Show Prices ABS:HotelCheckRates-d1007582?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d647536?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d2299038?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d530483?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 195 hotels in Playa del Carmen, ranked by popularity

Been to Paradisus Playa del Carmen La Perla? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travelers say

  • Royal service(188)
  • Pool area(30)
  • Ocean views(18)
  • Very good(12)
  • Family side(8)
  • Gabi Club(7)
  • SWIM-UP room(5)
  • Breakfast buffet(5)
  • Not sure(4)
  • Mini bar(3)

Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotels in Playa del Carmen
#8 Luxury Hotels in Playa del Carmen
#9 On the Beach Hotels in Playa del Carmen
#10 Family Hotels in Playa del Carmen
Price Range: $$$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Located in a spectacular tiny bay, the Paradisus Playa del Carmen La Perla is a hotel for adults only, and one of the most luxurious hotels in Riviera Maya. Combining a prestigious Caribbean setting with world-class facilities, including Royal Service, the ultimate in spa treatments, a relaxed ambience, and flexible meeting spaces with state-of-the-art equipment. This elegant resort has a Mayan ecological feeling, and an oceanfront location surrounded by a lush tropical mangrove preserve and with views of Cozumel Island. Take your senses on a culinary tour through eleven remarkable restaurants serving delicious cuisine from all around the world and ten bars serving unlimited international Premium brand drinks. Enjoy life-enriching experiences such as tango dance classes, sushi-making, and sensorial experiences.This luxury All-Inclusive Adults Only Resort is located 45 minutes from Cancun International Airport very near the magnificent beaches and attractions such as the Playa del Carmen 5th Avenue, Xcaret, Akumal and Xel-Ha. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Sol Melia, Cheap Tickets, Booking.com, Hotels.com, Caribbean Online Mgt Corp., Agoda, Venere, Otel, Olotels, Stentorian NV, Priceline and Tingo so you can book your Paradisus Playa del Carmen La Perla reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Hotel
Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico

Owners: What's your side of the story?

If you own or manage Paradisus Playa del Carmen La Perla, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Paradisus Playa del Carmen La Perla
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices