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All 199 Playa del Carmen hotels

Paradisus Playa del Carmen La Perla

4.5 of 5 Resort (All-Inclusive)   |   5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
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Ranked #6 of 199 hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed yesterday
susanjardell Houston, Texas
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2,844 people have reviewed this hotel

18 questions asked about this hotel
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (647)
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English first
Houston, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

I don't think that service could have been any better. The food, the selection of restaurants, huge beautiful room with balcony. The pools and all the facilities were extremely clean. The breakfast buffees had a large selection to choose from, my vegetarian sister was happy. Every single person there had very polite manners and offered help, really felt pampered. Speaking... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
New York City, New York
1 review
5 of 5 stars Reviewed yesterday NEW

We had a great and relaxing time at this resort. You not going to be bored. Beautiful rooms and very helpfully staff made our vacation very relaxing and restful. Resort have a lot of activities if you like and great restaurants. Restaurant Passion is great for real foodies, highly recommend it. Special thank you to a check in manager Alfredo... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
Teignmouth, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

The hotel as a whole is relaxing, spectacular and beautiful. We were upgraded to a one bedroom swim up suite upon check in, which was a nice surprise. The room was beyond beautiful, huge and completely spotless. The jacuzzi on the balcony was a great and the swim up connecting to the main pool was simply amazing! It was great... More

Was this review helpful? Yes 2
Stony Brook, New York
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3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My boyfriend and I won our trip here from Orbitz, so this review is coming from someone who didn't pick this resort.The resort is relaxing, modern and beautiful. We were upgraded to a one bedroom suite upon check in, which was a nice surprise. The room was beautiful and clean, and the jacuzzi on the balcony was a nice surprise!... More

Was this review helpful? Yes 1
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, We are overjoyed knowing that you fully enjoyed our beautiful resort. By your complete review, we can see you have taken advantage of all the facilities, tasted some delightful meals at our restaurants, relaxed completely at your one bedroom suite; without excluding the warm service that the staff provided every day. Viviana and Ekaterina will be delighted to... More

Emmett, Michigan
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at LaPerla for our wedding in November 2013. The planning process prior to arriving at the resort was horrible and I was very nervous about our wedding. Once we arrived everything was as smooth as can be. They were very friendly, the resort was clean, food was great and Aurora our wedding lady was amazing! I highly recommend... More

Was this review helpful? Yes
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, First of all, we want to thank you for your confidence in reserving your stay to celebrate a special occasion, just like is your wedding. We are pleased to know you trusted us and at the end you had a marvelous time at Paradisus Playa del Carmen La Perla and the service provided by Aurora was excellent and... More

Playa Del Carmen
1 review
5 of 5 stars Reviewed 2 days ago NEW

I recently had the pleasure of staying at the Paradisus La Perla. This resort was absolutely beautiful and the service and staff were amazing. My room was a one bedroom suite and it was very nice and the beds were really comfortable. The food choices at this resort were numerous and every restaurant I ate had delicious food and 5... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, We are glad to read the positive impression that Paradisus Playa del Carmen La Perla left on you after your stay. Thank you very much for appreciating our beautiful facilities, food variety and quality and amazing service all the staff provides. Thank you for posting your impressions in Trip Advisor and we will be waiting for your prompt... More

Beverly Hills, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Just returned from a wonderful time in Playa del Carmen at the Hotel Paradisus. Food and restaurants on the property were excellent. And there was plenty of room to relax. There is a activity coordinator named Jaime who was very helpful and delightful. All other staff were very friendly as well..

Was this review helpful? Yes 1
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, We appreciate you joined us! It sounds as though your stay was very enjoyable. Our most important objective is to surpass our guests´ expectations in all the possible ways and we feel pleased to know we did it with you. Our LUXEclusive plan was well appreciated for you, like: the quality food in our restaurants, beautiful facilities and... More

SPRING
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Beautiful, relaxing, we were completely taken care of. We were on a reward trip and were able to stay in Royal Service. Pool was gorgeous, huts were so relaxing. Need to give a shout out to Fernando who was adorable and sold me the signature package at the spa - rice body treatment, open air shower, and massage given by... More

Was this review helpful? Yes 3
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for your kind words and candid feedback about your most recent stay at Paradisus Playa del Carmen La Perla-Royal Service. We strongly believe our employees are our biggest strength to provide the service all our guests deserve, that is why your recognition to Fernando, Leticia and Lazaro has been sent to their supervisors in order to... More

Detroit, Michigan
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

wow. I really don't know where to begin there is so much to say. I guess will try by breaking it up into categories. SERVICE So many people went out of there way during our stay to make us feel right at home. As soon as we arrived, they seated us down for the check in process and explained everything... More

Was this review helpful? Yes 4
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Anthony, We're thrilled to read how much you enjoyed your visit. Thank you for sharing with us your Paradisus Royal Service experience and for highlighting the aspects you enjoyed the most during your stay, like our gorgeous facilities, the delicious and assorted food at our restaurants and of course the warm service provided by our staff, special mention to... More

Long Beach, New York
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed at Paradisus Playa Del Carmen- La Perla (adults only) during mid-August for five days. We paid for the upgraded Royal Service package as well. This was our second time staying in Mexico, but our first time at a resort that was not adults only, but had a separate side for adults. Hotel/Room: The hotel itself... More

Was this review helpful? Yes 2
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, Thank you for writing such a detailed review of your recent stay with us at Paradisus Playa del Carmen La Perla. We are pleased to read that you enjoyed the special amenities and facilities of being a Royal Service guest, as well as, some delightful dishes at our a la carte restaurants, relaxed completely at your comfortable room,... More

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Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
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Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Playa del Carmen #5 Top resorts Hotel in Playa del Carmen #6 Luxury Hotel in Playa del Carmen #6 On the Beach Hotel in Playa del Carmen #10 Family Hotel in Playa del Carmen #15 Romantic Hotel in Playa del Carmen
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Official Description (provided by the hotel)
Located in a spectacular tiny bay, the Paradisus Playa del Carmen La Perla is a hotel for adults only, and one of the most luxurious hotels in Riviera Maya. Combining a prestigious Caribbean setting with world-class facilities, including Royal Service, the ultimate in spa treatments, a relaxed ambience, and flexible meeting spaces with state-of-the-art equipment. This elegant resort has a Mayan ecological feeling, and an oceanfront location surrounded by a lush tropical mangrove preserve and with views of Cozumel Island. Take your senses on a culinary tour through eleven remarkable restaurants serving delicious cuisine from all around the world and ten bars serving unlimited international Premium brand drinks. Enjoy life-enriching experiences such as tango dance classes, sushi-making, and sensorial experiences.This luxury All-Inclusive Adults Only Resort is located 45 minutes from Cancun International Airport very near the magnificent beaches and attractions such as the Playa del Carmen 5th Avenue, Xcaret, Akumal and Xel-Ha. ... more   less 
Number of rooms
394

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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