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All 198 Playa del Carmen hotels

Paradisus Playa del Carmen La Perla

4.5 of 5 Resort (All-Inclusive)   |   5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
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Up to $1000 Resort Credit
Paradisus Playa del Carmen La Perla

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2,207 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (518)
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English first
1 review
3 of 5 stars Reviewed yesterday NEW via mobile

We have stayed at the Beloved resort in Playa Mujeres and at Secrets the Vine in Cancun so this review will be compared to our experiences of those two properties. *Physical layout of the property and the room: The rooms are beautiful we had a one bedroom suite with a view of the pool. The rooms were very modern everything... More

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Houston, Texas, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've been here twice in the last 2 years and am still very impressed and happy to recommend: The rooms are outstanding (even to a hotel snob) - very modern, luxurious and functional. The restaurants are very good - never had a meal that wasn't memorable. There is plenty of beach and pool space - good chairs are always available.... More

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Detroit, Michigan
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Based on reviews chose this resort as our first all inclusive resort and it set the standards high! We were greeted right away with cool towels and a toast of their signature drink. Our room was ready and we met with our concierge, Susana, who was great in explaining resort to us. Room was very clean and modern. Very spacious... More

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We are just finishing up our stay at la perla , we had a fabulous time , the restraunts were all excellent , the staff was cry professional and courteous , out concierge Raul , was great , this resort has everything you need for a dream vacation

Was this review helpful? Yes 1
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you so much for selecting us as a destination for your vacation. We feel proud to learn you have had an awesome stay at Paradisus Playa del Carmen La Perla and that our service went beyond your expectations, we are glad to know the service provided by Raul was excellent and personalized, always focused on your total... More

Coral Springs, Florida
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

La Perla is a wonderful resort for adults, children are very strictly not allowed. There is a connecting resort called Esmeralda. It is all inclusive with meals and the bars included. If you want to have upgraded meals and wines that is available. There is one restaurant that has an upcharge of $50 per person. Stayed there for 8 nights.... More

Was this review helpful? Yes 1
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, Thank you for sharing with us your Paradisus La Perla experience. It is good to know your overall experience was terrific while you enjoyed the facilities, the pool area, the quality food at our variety of restaurants and had a wonderful massage at the Yhi Spa. We appreciate your recommendation to future visitors to stay at Paradisus, whether... More

Vancouver
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed from October 16th to 23rd to celebrate my bf's birthday. First off, I want to say that the resort itself was amazing. The entire property was really beautiful and well designed. The only downfall is the beach kind of being on the small side. We went during low season but I could see how people wouldn't have a... More

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Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, We appreciate you have taken the time to share your impressions with us and we want you to know that we take our guests´ comments very seriously, this helps us to work harder in specific areas which we might have not paid the attention they deserve. Regarding your comments about Concierge service, Passion restaurant and hair cut service... More

Bury St. Edmunds, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We have just returned from 10 days at Paradisus la Perla as part of our honeymoon. The hotel is excellent all round with huge rooms, relaxing pool and beach and great food. The biggest thing that stands out though is the service from all the staff as they couldn't do enough for you. We ate in all the restaurants and... More

Was this review helpful? Yes 1
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, We would like to extend you our gratitude for selecting us to celebrate your honeymoon, and for sharing the impressions of your recent stay. We are pleased to know that you enjoyed the comfort of your suite, had a relaxing time at the pool and beach and felt pampered by the attentive service provided by Tomas, Alejandro Denys.... More

Las Vegas, Nevada
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have stayed at 7 all-inclusives in 3 different countries, with hotel chains such as Iberostar, Riu, Palace Resorts, etc... Not all resorts are created equally and, although I didn't have a bad experience at this resort at all, they just do things differently, I am used to the more personal one on one experience that I have experienced at... More

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Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, First, thank you for detailed review of your stay at Paradisus and for letting us know your opinion about some aspects we have to work on. We are sorry to read we were not able to surpass your expectations regarding entertainment activities and Guest Service. We really appreciate the details you described because that way the managers from... More

El Dorado, Arkansas
1 review
5 of 5 stars Reviewed 4 days ago NEW

This hotel is beautiful, clean, entertainment is awesome, pools are very nice, all the guest were friendly and the staff and workers went above and beyond to make us feel comfortable. Food and service were delicious in all the restaurants. Beds were comfortable and rooms were gorgeous. I fell down the stairs and hotel staff member Berenice found me, stayed... More

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Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, We would like to express our gratitude for staying at our hotel and provided us the privilege to serve you. We are sorry that you had this mishap during your holidays and we are proud that our attentive staff took care of you and made lessening this difficult time. As well we appreciate your recognition for the great... More

Playa Del Carmen
1 review
5 of 5 stars Reviewed 4 days ago NEW

Amazing hotel with amazing facilities, beach, pool, restaurants and staff. We stayed for 5 days at the hotel and it was just an amazing place! We would recommend to everyone especially La Perla as it's adults only

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you very much for your review from your last stay at Paradisus Playa del Carmen La Perla (adults only). It makes us really proud that you were able to have such wonderful stay, and you received outstanding service that is to be expected of the Meliá brand. Thanks again for your recommendation and we look forward to... More

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Additional Information about Paradisus Playa del Carmen La Perla

Also Known As:
Paradisus Playa Del Carmen La Perla Hotel
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico
Address: 5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Playa del Carmen
#5 Top resorts Hotel in Playa del Carmen
#6 Luxury Hotel in Playa del Carmen
#7 On the Beach Hotel in Playa del Carmen
#9 Family Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
Official Description (provided by the hotel):
Located in a spectacular tiny bay, the Paradisus Playa del Carmen La Perla is a hotel for adults only, and one of the most luxurious hotels in Riviera Maya. Combining a prestigious Caribbean setting with world-class facilities, including Royal Service, the ultimate in spa treatments, a relaxed ambience, and flexible meeting spaces with state-of-the-art equipment. This elegant resort has a Mayan ecological feeling, and an oceanfront location surrounded by a lush tropical mangrove preserve and with views of Cozumel Island. Take your senses on a culinary tour through eleven remarkable restaurants serving delicious cuisine from all around the world and ten bars serving unlimited international Premium brand drinks. Enjoy life-enriching experiences such as tango dance classes, sushi-making, and sensorial experiences.This luxury All-Inclusive Adults Only Resort is located 45 minutes from Cancun International Airport very near the magnificent beaches and attractions such as the Playa del Carmen 5th Avenue, Xcaret, Akumal and Xel-Ha. ... more   less 
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