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All 199 Playa del Carmen hotels

Paradisus Playa del Carmen La Perla

4.5 of 5 Resort (All-Inclusive)   |   5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
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Paradisus Playa del Carmen La Perla
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91%
Ranked #6 of 199 hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed yesterday
Raúl G Mexico City, Mexico
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2,677 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (615)
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English first
Mexico City, Mexico
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

I have been staying in la Perla since they opened back in 2010, because of the superb service and attention from the personnel. They have managed to improve every time, and keep surprising us with the excellence in their installations, food, beverages and above all, the kindness and efficiency of the staff. I know many other hotels in Playa del... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
Wayne, New Jersey
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I just love Paradisus Royal Service. We arrived at La Perla and were whisked away in a golf cart to have our personalized, seated check-in at the Royal Service Lobby with a Kir Royale. Our room was amazing: Very large space, double shower with 2 rain and 2 telephone heads, two double tubs, one in the bathroom and a Jacuzzi... More

Was this review helpful? Yes 2
South Windsor, Connecticut
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

First of all i would like to give some background information on myself and the group I usually travel with annually. I always do the planning and choose the type of vacation we do. We have done many cruises in addition to just tropical paradise vacations. I am very particular about my vacations and i have a very high level... More

Was this review helpful? Yes 3
Mt. Laurel, Nj
1 review
5 of 5 stars Reviewed 2 days ago NEW

If you go to La Perla be sure to check out the Royal experience for adults only, you won't be disappointed. The rooms were beautiful with rain shower for two as well as jacuzzi for two in bathroom with view of Ocean Hot tub on balcony overlooking pool and Ocean. Royal service provides you with your own Butler who caters... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
Bristol, Connecticut
Top Contributor
185 reviews 185 reviews
20 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We 3 older ladies planned a four night girls' getaway only three weeks prior to our departure. We wanted a great resort, with great food, and service, and a terrific beach. Three out of four is not bad for a last minute booking. This resort is just beautiful! It's super clean, has great security. They have the best staff I... More

Was this review helpful? Yes 4
schaumburg
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I came here for our 15th wedding anniversary. We typically avoid all inclusive resorts, primarily due to having had poor experiences with them in the past (regarding quality of food). However, based upon prior reviews of La Perla, we decided to take a chance. We are so happy we did. Not once all week did we hear... More

Was this review helpful? Yes 6
Tallahassee, Florida
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is one of our best vacation. I was there with my Family for our summer vacation. Hotel staff was great very attentive and helpful. Best part of my whole stay was swimming up bar with pool side NACHO service. It was awesome. My two collage age boys loved all inclusive drinks and food. My wife and I loved the... More

Was this review helpful? Yes 4
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, Thank you for sharing with us and with other tourists the fantastic experience you had during your last visit to Paradisus La Perla. We are completely satisfied about our overall performance in all areas of the resort where you only had to worry about letting us pamper you, like Nacho did with you at the swim up bar.... More

Toronto, Canada
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Let me start by saying that this resort is truly incredible for those who like to feel relaxation, tranquility, and truly spoiled. My fiancé and I spent a week in the La Perla Royal Service section of the Paradisus resort. We have travelled to maybe a dozen or so resorts in the Caribbean and this resort tops them all. Royal... More

Was this review helpful? Yes 8
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, Thank you very much for your complete and detailed review from your amazing stay at Paradisus La Perla – Royal Service. We are completely glad to read you felt pampered by most of the staff, especially from your butler Gilberto who will be informed about your notes, and we are sure they will motivate him to keep his... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Like many our idea of a summer holiday is going in search of sunshine and spending lazy days relaxing by the pool. We decided to travel to this resort based on how impressed we were with the design of the hotel. We chose to stay in a junior suite in the Royal Service area; where there is a separate pool,... More

Was this review helpful? Yes 2
Harrisburg
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

The good... Jorge, a server on the beach, AWESOME. Once he knew what we we're drinking he would keep coming with a new drink before we ever needed to ask. Thank you Jorge for doing a great job! The room we stayed in, a junior suite, no complaints. Room was a nice size, cleaning people always did a good job.... More

Was this review helpful? Yes 2
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, First of all, we would like to express our appreciation for sharing your comments about your recent stay at Paradisus La Esmeralda. Even though you had some difficulties during your stay, we are glad you were delighted by the comfort in your room and the outstanding service provided by Jorge at the beach area. Thank you very much... More

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Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
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Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Playa del Carmen #5 Top resorts Hotel in Playa del Carmen #6 On the Beach Hotel in Playa del Carmen #6 Luxury Hotel in Playa del Carmen #9 Family Hotel in Playa del Carmen #15 Romantic Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
Located in a spectacular tiny bay, the Paradisus Playa del Carmen La Perla is a hotel for adults only, and one of the most luxurious hotels in Riviera Maya. Combining a prestigious Caribbean setting with world-class facilities, including Royal Service, the ultimate in spa treatments, a relaxed ambience, and flexible meeting spaces with state-of-the-art equipment. This elegant resort has a Mayan ecological feeling, and an oceanfront location surrounded by a lush tropical mangrove preserve and with views of Cozumel Island. Take your senses on a culinary tour through eleven remarkable restaurants serving delicious cuisine from all around the world and ten bars serving unlimited international Premium brand drinks. Enjoy life-enriching experiences such as tango dance classes, sushi-making, and sensorial experiences.This luxury All-Inclusive Adults Only Resort is located 45 minutes from Cancun International Airport very near the magnificent beaches and attractions such as the Playa del Carmen 5th Avenue, Xcaret, Akumal and Xel-Ha. ... more   less 
Number of rooms
394

Questions & Answers

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