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All 199 Playa del Carmen hotels

Paradisus Playa del Carmen La Perla

4.5 of 5 Resort (All-Inclusive)   |   5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
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Ranked #6 of 199 hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed yesterday
Sandy D
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2,638 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (608)
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel has the most beautiful view, you wake up surrounded by the nature and sea. All of the staff is very nice, kind with a smile in their face and always at your service. The food is absolutely delicious each and everyone of the restaurants offer a variety of international and local cuisine. Renown chefs that have Michelin stars.... More

Was this review helpful? Yes 1
A TripAdvisor Member
5 of 5 stars Reviewed 2 days ago NEW

I stayed at Paradisus La Perla for 5 days, and they were the best five days I've had in a long time. As the name of the hotel clearly states its like paradise. From the minute you walk in to the time you do your check out they make you feel like royalty and you enter a constant state of... More

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Richmond, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had an amazing time at Paradisus. Our pool bartender (Everado) had our drinks poured before we sat down at the bar. The staff was really helpful and the resort was very clean. The food was very good for an all-inclusive. We would recommend this resort to any couple.

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Elysburg, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Truly appropriately named. this place really is a paradise. Everything and everyone there is aimed at making sure you are happy, satisfied, coddled, really, from the refreshing towel as you step out of the shuttle to the scents and sounds everywhere. It's a sensory dream. From the maintenance staff to the highest level managers, everyone smiles and greets you to... More

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New York City, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

We spent 11 days at this resort and it is a wonderful place. People are friendly, courteous, most respectful, helpful and responsive. There was not a single wish we expressed that wasn't granted - they only don't carry you in their arms here. Staff is very well-prepared to answer your questions, but be sure to know a few words in... More

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Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just returned from a week at this excellent resort. The place is gorgeous and just a short walk from the beach. I haven't been inside the other resorts, so I don't know how this compares, but considering how beautiful it was, I can't imagine the others being much better. However, our taxi/van did drive by 3 other resorts and the... More

Was this review helpful? Yes 3
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, It is a pleasure for us to receive reviews from our tourists, especially when they really try to communicate every detail during the stay, just like yours. We are proud that you have had a memorable stay at Paradisus Playa del Carmen La Perla. You highlighted all the extra amenities and services our Royal Service guests gets when... More

Bloomfield, Connecticut
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Very clean, nice serene setting, nice rooms, and great drinks! Service was superb, and the atmosphere was nice and relaxing. The Brazilian restaurant was my favorite! Did not care for the buffet breakfast, lunch, or dinner much but it was ok. Best vacation thus far! Paradisus Playa del Carmen is beautiful.

Was this review helpful? Yes 1
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, Thank you for staying at Paradisus during your recent beach getaway to Mexico. It is pleasant for us to know that you had a wonderful time relaxing in our resort and having some delicacies at our specialty restaurants, especially at The Market restaurant. We look forward to pampering you once again in the near future. Antonio Baez Hotel... More

Forney, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was the perfect get away from it all vacation. Francisco at La Palapa was attentive and the food was magnificent. Ava offered cappuccino and mimosa for breakfast (what a great idea). Napoleon was too fun help ya get a workout in the pool. Emmanuel was great at the grill. I will most definitely come back to Plata del Carmen... More

Was this review helpful? Yes 2
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, We are pleased to know you enjoyed the food quality and variety in most of our restaurants, the facilities in general and the attentive service provided by Francisco, Ava, Napoleon and Emmanuel. All of them will be advised about your kind notes in order to motivate them to continue pampering all of our guests the same way they... More

Cincinnati, Oh
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Paradise Found!!! We came to Paradisus La Perla Playa del Carmen for our honeymoon. We decided to do the royal service at La perla and it has been wonderful. From the moment you arrive, the experience is surreal. You're wisked away to a special check in at royal service with champagne and a guided tour of the resort and your... More

Was this review helpful? Yes 7
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear guest, Thank you for considering Paradisus Playa del Carmen La Perla – Royal Service to celebrate your honeymoon. We gladly receive our guests’ comments describing every detail that made possible an unforgettable experience during their stay, just the way you did. We appreciate your full description of our facilities including rooms, restaurants, bars, pool area and beach. For us,... More

Fort Worth, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Slideshow from our stay: https://m.youtube.com/watch?v=b_0BwFwKUcg&app=m&persist_app=1 I have 4 children and to say we stay busy would be an understatement!! I booked our vacation through Orbitz in early March. I chose the Luxury Junior Suite with ocean view and outdoor jacuzzi. I thought WTH and also opted for royal service. I figured if we're gonna do it, let's do it big!... More

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Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
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Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Playa del Carmen #5 Top resorts Hotel in Playa del Carmen #6 Luxury Hotel in Playa del Carmen #6 On the Beach Hotel in Playa del Carmen #9 Family Hotel in Playa del Carmen #15 Romantic Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
Located in a spectacular tiny bay, the Paradisus Playa del Carmen La Perla is a hotel for adults only, and one of the most luxurious hotels in Riviera Maya. Combining a prestigious Caribbean setting with world-class facilities, including Royal Service, the ultimate in spa treatments, a relaxed ambience, and flexible meeting spaces with state-of-the-art equipment. This elegant resort has a Mayan ecological feeling, and an oceanfront location surrounded by a lush tropical mangrove preserve and with views of Cozumel Island. Take your senses on a culinary tour through eleven remarkable restaurants serving delicious cuisine from all around the world and ten bars serving unlimited international Premium brand drinks. Enjoy life-enriching experiences such as tango dance classes, sushi-making, and sensorial experiences.This luxury All-Inclusive Adults Only Resort is located 45 minutes from Cancun International Airport very near the magnificent beaches and attractions such as the Playa del Carmen 5th Avenue, Xcaret, Akumal and Xel-Ha. ... more   less 
Number of rooms
394

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