Service was fantastic that's the only reason for the one. Everyone especially the lady at front desk is so helpful upbeat and made a horrible situation bearable. Hotel is in dire need of updates and repair. Towels, sheets, walls, curtains stained. No water pressure at all i unfortunately paid for all 4 nights-over $300 and had to stay. I dreaded... More
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- Also Known As:
- Caracol Suite Hotel Riviera Maya/Playa Del Carmen, Mexico