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Sun and Sea Rentals

Calle 46 Nte (Ctm Av) And Flamingos Street, Playa del Carmen, Mexico
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21 Reviews from our TripAdvisor Community

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Edmonton, Canada
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed November 5, 2015

I stayed in a 2 bedroom, 2 bathroom condo called Aquaterra in June of 2015. It was my first time in Mexico when I didn't stay in a resort. I quite enjoyed living the real life as opposed to the sheltered routine of a resort. The check in was handled by Paul, who had cold beer ready for me after... More 

Helpful?
Thank Gordon M
sunandsearentals, Public Relations Manager at Sun and Sea Rentals, responded to this review

Thank you for staying with Sun and Sea. We value your comments and opinions and are happy that our staff was able to service you according to our high standards. Come again to beautiful Playa del Carmen. More 

Dallas, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 2, 2015

We absolutely loved the condo at Aqua Terra and Sun and Sea Rentals was great. We had a couple of times we needed to contact them during our stay and every time they responded within an hour or so. The condo we rented was awesome, and in my favorite part of Playa del Carmen. North of all the touristy stuff... More 

Review collected in partnership with this hotel

Helpful?
1 Thank StephenBH2015
sunandsearentals, Guest Relations Manager at Sun and Sea Rentals, responded to this review

Thank you for your excellent review. It was a pleasure serving you and your adorable family. Your comments are important to us and we look forward to having you return next year. All the best, Sun and Sea Management. More 

Levis, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 1, 2015

We have been renting the same condo for the fourth year. It is to our liking; still it could have a few more dish ware, but we manage, afterall we are on vacation ! It has a beautiful pool that is kept clean all the time. The condo is close to the famous 5th Avenue, grocery store, etc. For the... More 

Review collected in partnership with this hotel

Helpful?
Thank ti7loup
sunandsearentals, Guest Relations Manager at Sun and Sea Rentals, responded to this review

Thank you for your fantastic review. We are pleased to have our returning customers add their comments of excellence. We are committed to superior service and response time and very happy to know that you appreciate it. We will attend to the driver that pick you up and see that you get continued good service from our affiliates. All the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 26, 2015

The location is fantastic very convenient to 5th ave it is a block away from the beach close to restaurants and bars a great ocean view and it convenient to walk everywhere the place is on a beautiful point overlooking the ocean on the balconies are spacious and comfortable and the condo is well decorated and beds are great.The staff,... More 

Helpful?
1 Thank Nadya L
sunandsearentals, General Manager at Sun and Sea Rentals, responded to this review

Thank you for your comments. We are happy that you like our accommodation and service. We await your next arrival to Beautiful Playa del Carmen. Hope to see you soon. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 15, 2015 via mobile

Fantastic view,beach,breezes,heart of the action. Minor imperfections with condo, should be perfect for the $. Maintenance doorknob missing on cabinet, tape from painting still on wall, dirty dishes in dishwasher, Internet was down four final days, but working in the lobby. Staff always courteous and very helpful.

Helpful?
1 Thank Andrew S
sunandsearentals, Public Relations Manager at Sun and Sea Rentals, responded to this review

Hola Thank you for your comments. We are sorry to hear that there was some minor imperfection to the accommodations. We will strive to correct these items and hope that you will return to Beautiful Playa del Carmen. More 

Level Contributor
95 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed January 3, 2015

We rented a playa del carmen condo thru sun and sea rentals and were happy with the condo, but unhappy with the service afterwards, which was totally non-existent. They were very communicative to get us to rent a place thru them, but after we did, they disappeared. I communicated with Nicolas a lot pre rental, but after, not once would... More 

Helpful?
2 Thank Volares
sunandsearentals, Director of Sales at Sun and Sea Rentals, responded to this review

We are sorry to hear that the service was not adequate. The condo you booked is not our condo, but we do provide Marketing Service. That is to say, we book the condo and let the Property Management Company (PMC) provide hosting, concierge and guest services. We will advise the PMC of your service comments and will review our affiliation... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed February 16, 2014

Just as good as its pictures in the advertising, it was hard to find fault with this condo. The only issue would be the noise from the incessant traffic on busy 10th Ave which forced us to keep the windows closed. Our vacation was from Jan.12 to Feb.11 of 2014.

Helpful?
Thank David B
sunandsearentals, Public Relations Manager at Sun and Sea Rentals, responded to this review

Thank you for your comments on our Accommodations. We are happy to hear that you liked our service and facilities. We value the comments from our clients and hope to see you again in Beautiful Playa del Carmen. More 

Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed January 25, 2014

very bad experience.....very nice 3 bedrooms condo , but very very noisy,police station few steps from the front balcony about 20 police man round up at 7am.....no sun at all for the whole day by the pool because of the building situation.....4 toilets not working well,even had a flow during the night,had to get up and clean everything for hours.....wifi... More 

Helpful?
3 Thank TI-BOB2948
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 3, 2013

We used Sun & Sea Rentals for the first time & Paul was simply amazing! We booked a one week stay in El Faro Million $ View for Thanksgiving week & the location of this complex was right in the center of downtown Playa (located on the water & calle 10 norte. The condo is located on the beach, the... More 

Helpful?
1 Thank EvaM79
Edmonton, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 2, 2013

This review is about a year overdue. Feb/March 2013 was our second year renting from Sun & Sea Rentals and we're already booked for next year. There's a reason we keep coming back! We have enjoyed the very best service, attention to details, and prompt responses with any questions or issues. I will admit, the only "issue" we've had in... More 

Helpful?
Thank Tawanda999
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