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Viva Wyndham Azteca


Viva Wyndham Azteca
Hotel class 3 of 5
Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
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Traveler Reviews

81% Recommend
4.0 of 5 stars 553 reviews
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By trip type
All (553)
[ Date ] [ Rating ]
VIVA MEXICO
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5 of 5 stars
phicolas 6 contributions
New York
Jul 8, 2009 | Trip type: Family

Great vacations!!! Thanks all of you! From NYC more

Good Value
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3 of 5 stars
Evelyn21 9 contributions
Hollis, NH
Jul 8, 2009 | Trip type: Couples
1/1 found this review helpful

I would like to start this review off by sharing that it is a POSITIVE reveiw. This was a last minute 4 day vacation for hubby and me. This is a great location, beautiful beach, extremely clean resort. This resort is definitely for families with children. We usually do select "adults only", but we could not pass up this great... more

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4 of 5 stars
Wanderlust216 1 contribution
DC
Jul 7, 2009 | Trip type: Friends getaway
1/1 found this review helpful

Just returned from a great trip to Viva Azteca. The staff were all helpful and friendly. Our room had a partial ocean view which was great. Due to their affiliation with Viva Maya, there were endless things to do: trapeze, windsurfing, beach volleyball, tennis, and numerous other events and activities. While we were there (July 1-5), the premier beach lounge... more

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4 of 5 stars
Snobored68 2 contributions
Washington, DC
Jul 3, 2009 | Trip type: Couples
3/3 found this review helpful

My girl friend and I booked a 5 day trip at the last minute thru Apple Vacations. Didn't know what to expect being our first 'all inclusive'. It was great. I did my due diligence on trip advisor and opted for this resort since it carries a more reputable name..at least here in the States. I'm a bit confused by... more

Management response from
VivaWyndhamAzteca, General Director

Dear Customer, Thank you for choosing Viva Wyndham Azteca as a destination for your vacation. We are grateful for your positive review published on Trip Advisor and especially we are happy to know that you had a wonderful experience during your stay. We look forward to your return visit and again thank you for choosing Viva Wyndham Azteca. Kind regards,...

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4 of 5 stars
Epaddler 1 contribution
W. Pennsylvania
Jul 2, 2009 | Trip type: Family
6/6 found this review helpful

We had a great time at the Azteca and would like to return with family members and friends. Our first choice was actually the Wyndham Maya, this resort's sister hotel, but it was closed when we were making reservations because of the earlier swine flu scare. However, after hanging out at both places, we preferred the Azteca because it was... more

Management response from
VivaWyndhamAzteca, General Director

Dear Customer, I would like to thank you for your review published on Trip Advisor. It is really important to us to receive positive feedback as yours, and we are glad to know that we exceeded your expectations during your recent stay at Viva Wyndham Azteca. Our customer's satisfaction is our constant goal. Thank you for recommending Viva Wyndham Azteca....

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5 of 5 stars
zanda2 1 contribution
kingston
Jun 29, 2009 | Trip type: Family
4/4 found this review helpful

We were originally supposed to stay at the Viva Wyndham Maya, but due to the swine flu we were moved to this hotel. Everything from the plane ride, to the transfer company, to the welcome greeting at the hotel was great! The hotel food was great, the beach was wonderful and clean. The water was warm and free of seaweed.... more

Management response from
VivaWyndhamAzteca, General Director

Dear Customer, I want to thank you for the kind words you published on Trip Advisor about your vacations at Viva Wyndham Azteca. Your comments are important to us, but we are especially pleased when the feedback is positive. We try hard to provide the best possible service to our customers and their satisfaction is our reward. We really appreciate...

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5 of 5 stars
tartanfraggle 6 contributions
Edinburgh, Scotland
Jun 29, 2009 | Trip type: Couples
2/2 found this review helpful

We returned to Viva Azteca for a second time 4 years after our honeymoon there - we were slightly anxious that there would have been lots of changes and that the Hurricaine which ravaged the Yucatan Peninsula a couple of years ago would have done lots of damage - The hotel was pretty much as it was when we first... more

Management response from
VivaWyndhamAzteca, General Director

Dear Customer, It is a pleasure to read a positive feedback as yours. The Viva Wyndham Azteca team works every day to provide to all of our guests an excellent service. It honors us to receive such a compliment and encourages us to continue exceeding our clients’ expectations. Thank you for recommending Viva Wyndham Azteca. Please do not forget that...

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4 of 5 stars
argheath 15 contributions
new jersey
Jun 26, 2009 | Trip type: Family
8/8 found this review helpful

Let me start by saying "IF" you are looking for a 5 start hotel, don't go here. "IF" you are looking for a great beach, lot's of fun, awesome water ,good food then this is the place for you. For the price this place can't be beat. I work for a major airline and I look for good customer service.... more

Management response from
VivaWyndhamAzteca, General Director

Dear Customer, Thank your for your positive comments published on Trip Advisor. We are happy to know that you and your family had a chance to enjoy our services and facilities and especially that you had a great vacation with us. Positive feedback as yours encourages us to work harder to offer good service every day. It will be a...

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5 of 5 stars
Sptwri 22 contributions
Kansas City, Missouri
Jun 24, 2009 | Trip type: Couples
6/6 found this review helpful

I can't begin to limit the nice things my wife and I have to say about our week-long stay (June 16-June 23) at the Azteca. But you need to get your mind around one thing. What do you expect out of the trip? We wanted a nice beach, an all-inclusive with good drinks, decent food, and a friendly atmsophere. All... more

Management response from
VivaWyndhamAzteca, General Director

Dear Customer, It is a pleasure to receive your positive feedback regarding your recent vacation in the Mayan Riviera. We appreciate your valuables comments since for us our customers’ satisfaction is our priority. Thank you for choosing to stay with us and please do not forget that we will be glad to welcome you back at any time at Viva...

Re-review
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4 of 5 stars
happygirl92007 1 contribution
California
Jun 23, 2009 | Trip type: Couples
1/2 found this review helpful

I visited this hotel in Mid-May. Everything about the trip was fantastic. I had reviewed prior and complained only about the timeshare saleswomen on the property. The manager responded to my review, which I really appreciated (without being defensive, just apologized). After doing my 'homework', I've learned that many of the hotels have timeshare salespeople onsite...not just this one. In... more

Management response from
VivaWyndhamAzteca, General Director

Dear Costumer, Thank you again for your comments about your vacation at Viva Wyndham Azteca. All of clients’ comments are very important to us because this is the more reliable source of information to improve our services. We really appreciate you give us another chance to serve you and we will do our best to provide you the excellent holidays...

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Viva Wyndham Azteca Also Known As

Address: Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
Playa del Carmen Hotels Viva Wyndham Azteca
4.0/5.0
553