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All 197 Playa del Carmen hotels

Viva Wyndham Azteca

3.5 of 5 Resort (All-Inclusive)   |   Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
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82%
Ranked #75 of 197 hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed yesterday
mahshid55 Montreal, Canada
  • Reviews (2,028)
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2,028 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
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English first
Montreal, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

one of the best hotel: good service , lots of activities, near downtown, good food, good resturants specially mexican and japonese ones. the room was big and clean. good service . the staffs are so kind

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Erie, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My family and I stayed at the viva azteca from June 29-July 6, 2014. We stayed in room 1234. It was very close to the pool so we were happy about that. The room had an odor that I wasn't fond of on the first day because of the humidity. It didn't bother me after that. The room was clean... More

Was this review helpful? Yes 1
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you for having taken the time to write this positive review. We are glad that we were able to meet all of your expectations and provide you with an enjoyable vacation in the Riviera Maya. Thank you for your preference and we hope to have the chance to welcome you back soon. Warm regards, General Manager Viva... More

1 review
4 of 5 stars Reviewed 4 days ago NEW

My experience at Viva Azteca was satisfactory, but most of the reviews here do an accurate job painting a picture of the resort. However, the one thing that made the entire trip worth while was the Dive Center. While I was at Viva Azteca I decided to get my Scuba Diver certificatation and it was the best decision I've made... More

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Atlanta, Georgia
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My girlfriend and I just returned after 6 nights at this resort. Overall, we had a good time, but I probably wouldn't return again. I'll cover some of the main points: 1) If you're not a cigarette smoker, this resort is probably not for you. People smoke all over the place and there are a few "no smoking" areas, but... More

Was this review helpful? Yes 2
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you for your review published on TripAdvisor. We are glad that your overall appreciation of our Resort, its services and facilities was positive, but regret that we were unable to exceed your expectations. Your insightful comments are highly appreciated as your experience and the information you are providing will help us to continually improve our services. Thank... More

Chippenham, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Our family of four, (our 2 sons now in their twenties and had the best holiday to date!)plus 2 friends visited the Aztecs for 2 weeks in June. This was our families 4th time at the hotel and our friends first visit to Mexico. The last time we stayed was 6 years ago. I did consider other, larger more expensive... More

Was this review helpful? Yes 1
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for publishing your positive review on TripAdvisor regarding your second visit to the Viva Wyndham Azteca. We are delighted that you choose our Resort on a second occasion and that you even invited your friends to join you. We are glad that we were able to convince you of our excellent service and demonstrate our continuous... More

Swanton, Maryland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been to Playa del Carmen several times and this resort is a hidden treasure. It is much smaller than the larger resorts and very intimate. The food was great, the drinks yummy, the beach is the best in the entire area and their customer service is excellent. I cannot say enough about this resort. The bartenders, animation staff... More

Was this review helpful? Yes 2
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you for the fantastic review! It is wonderful to hear that you thoroughly enjoyed your stay with us at the Viva Wyndham Azteca We truly appreciate it when our guests take the time to inform us about their vacation experience at the Viva Wyndham Azteca and we are thrilled to read that our customer service exceeded your... More

Dallas, TX
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I can honestly say that the Viva Wyndham Azteca exceeded our expectations in almost every way. From the moment we arrived, we had absolutely no problems. Check in was pleasant and the clerks both friendly, so I’m not sure where the negative comments are coming from there. We were never bothered by any time share people at the resort. At... More

Was this review helpful? Yes 2
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for publishing your positive review on TripAdvisor and sharing your experiences with other travelers. Our main goal is to provide our guests with a pleasant stay, so we are really grateful for your positive feedback. We truly hope you felt like being at home engaging in fun activities with your friends of the animation team! We... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I have been going to Viva in Playa Del Carmen for over 10 years. Without a doubt, this is my favorite place to vacation. It is very affordable. The food is good. The drinks flow. And the beach is beautiful. We walk into town to the shops or to take the ferry to Cozumel. Two doors down... More

Was this review helpful? Yes 1
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear Guest, We would like to express our deepest gratitude for your generous comments and for posting your review on TripAdvisor. We are very pleased to know that you have enjoyed your numerous visits to our beautiful Resort and we are delighted to hear that you are part of our group of loyal guests, whom year after year honor us... More

West Covina, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stood at the Viva Wyndam Azteca from June 10-17th. I was in room 1139. The hotel has a total of 5 places to eat and two bars (three you have to make reservations for, one is the buffet which changes nightly, the pool snack area/bar, and the main bar). The food at the Mayan restaurant was pretty good, the... More

Was this review helpful? Yes 1
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you very much for taking the time to write this positive review about the Viva Wyndham Azteca and publishing it on TripAdvisor. Your comments have been forwarded to the involved departments in order to improve the quality of our services. Thank you once more for your constructive feedback and we hope that we will be able to... More

Feltham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Went to Azteca on the 2 June 14 for 2 weeks Overall hotel not bad the rooms we're clean and tidy and the aircon was great The safe was an extra $2 a day There was 4 restaurants Chinese very good Mayan restaurant was ok not mind blowing Italian very good And there was the buffet restaurant food nice but... More

Was this review helpful? Yes 2
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you and your wife at Viva Wyndham Azteca during your recent vacations. It is satisfactory to receive your positive feedback and to know that we fulfilled your expectations during your stay at Viva Wyndham Azteca. On the other hand we will take your observations into consideration, as they will... More

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Additional Information about Viva Wyndham Azteca

Address: Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Viva Wyndham Azteca 3.5*
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Also Known As:
Viva Wyndham Azteca Hotel Playa Del Carmen
Viva Azteca
Wyndham Playa Del Carmen
Playa Del Carmen Viva Azteca
Playa Del Carmen Wyndham
Viva Wyndham Azteca Riviera Maya/Playa Del Carmen, Mexico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#38 Top resorts Hotel in Playa del Carmen #46 Family Hotel in Playa del Carmen #48 On the Beach Hotel in Playa del Carmen #64 Romantic Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
Be close to everything. White sand beaches. Mayan ruins. Lush jungles. A championship golf course. And exciting nightlife. The Wyndham Azteca All-Inclusive Resort, a stunning resort on the breathtaking Mayan Riviera on the east coast of the Yucatan, has it all. And it's just 45 minutes from Cancun International Airport in Mexico. Explore captivating Mayan ruins. Find your own private seaside cove, or experience the fun in the sun and nightlife of Playa Del Carmen, just two miles away. ... more   less 
Number of rooms
270

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