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All 199 Playa del Carmen hotels

Viva Wyndham Azteca

3.5 of 5 Resort (All-Inclusive)   |   Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
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82%
Ranked #78 of 199 hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed 2 days ago
Manuel A
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2,028 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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English first
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

One of best vacations ever! We spent one amazing week at Viva Wyndham Azteca. We were impressed with this small hotel, how clean the room was, how courteous and attentive the staff was and what great service everyone provided. The food was very good, the fruits extremely fresh and the menu was varied. Enjoyed the pasta station very much (mostly... More

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Excellent place for the family. Great people. Animation group is very helpful. Is our 6 time we visit the hotel and every time is better!!! The best time for visiting the hotel is June. In July is full. But even that is "great". Hope we can come in December for the holidays and check how is the service in that... More

Was this review helpful? Yes
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

In general, the Trip Advisor reviews I read described this property accurately. For our group of six, by far, the best aspect of the Azteca is the beautiful beach. If you are a beach lover, as we are, you won't be disappointed by the broad clean beach. The water was warm and clear and on 2 days there was enough... More

Was this review helpful? Yes 3
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for your review regarding the Viva Wyndham Azteca. It is very nice to read your good remarks about our services and facilities. Also we are very happy to know that we were able to comply with all of your expectations. Your special mention regarding the towel animals sculptured by our maids is very much appreciated. We... More

Saint Louis, Missouri, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose this resort because of the price and pictures of the beach area. My husband and I were here with our 14 year old son. We had an issue with the air conditioning in our room (top floor) not cooling too good but we did get moved to ground floor next day and air worked fine. Room was very... More

Was this review helpful? Yes 1
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, We would like to thank you for sharing your review with other travelers on TripAdvisor. It is a pleasure to know that you were able to enjoy our services and facilities. Our customer’s satisfaction is our constant goal. On the other hand rest assured that we will take your observations into consideration, as they will assist us in... More

Plymouth, Michigan
Top Contributor
99 reviews 99 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Friendly staff, great food and drinks. Can't beat the view and the amenities, the beach and the water are spectacular! The animation staff is also quiet entertaining and enhance the stay! The only negative is you have to walk down the beach a few hotels to get on the dive boat.

Was this review helpful? Yes 1
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you at Viva Wyndham Azteca during your recent vacations. It is a pleasure to know that you enjoyed our services and facilities. Thank you for recommending our Resort and please remember that we will be pleased to welcome you back. Best regards, General Manager Viva Wyndham Azteca More

Huddersfield, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a two week stay here. The first room we were given overlooked a 24 hr generator. Management were able to move us to another room but not until the next day. After that all was fine. Food was good but nothing fantastic. There was a 24 hr bar and international brands were on offer. Not far from 5th avenue.... More

Was this review helpful? Yes 2
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for sharing your positive review on your recent vacation at the Riviera Maya. We assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to continuously improve our services and facilities. Therefore all of your comments, both pros and cons, will be taken into... More

Barataria, Louisiana
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I spent three nights at the Wyndham Viva Azteca. The service was great, the room was spotless, and the grounds was beautiful. The food was decent. We were upgraded to a honeymoon suite upon arrival, and it was very nice with a Jacuzzi tub. It also had a walk in shower. We even had washclothes in the... More

Was this review helpful? Yes 1
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you and your wife at Viva Wyndham Azteca. It is a pleasure to know that you were able to enjoy our services and facilities. Our customer’s satisfaction is our constant goal and knowing we reached this goal in your recent stay is very rewarding for all our hard working... More

Mount Kisco, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Best vacations ever!!! My family had a great time, the hotel is not a 5 stars but we had more fun than when we were at a 5 stars resort. I love the animation team, specially Dennis, Memo and Fernando. They were awesome! We will be back because we really feel like home.

Was this review helpful? Yes 3
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you for giving us the opportunity to serve you and your family at Viva Wyndham Azteca during your recent vacations. Your special mention of the staff that enhanced the quality of your trip is greatly appreciated. We recognize that our staff plays a valuable role in the vacation experience of our guests. Your comments are an excellent... More

Montreal, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

one of the best hotel: good service , lots of activities, near downtown, good food, good resturants specially mexican and japonese ones. the room was big and clean. good service . the staffs are so kind

Was this review helpful? Yes 2
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you at Viva Wyndham Azteca. We are glad to know that you had the chance to enjoy your vacation at our resort and it is a pleasure to know that our services and facilities met with all your expectations. Thank you for recommending Viva Wyndham Azteca on TripAdvisor. Best... More

Erie, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family and I stayed at the viva azteca from June 29-July 6, 2014. We stayed in room 1234. It was very close to the pool so we were happy about that. The room had an odor that I wasn't fond of on the first day because of the humidity. It didn't bother me after that. The room was clean... More

Was this review helpful? Yes 3
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you for having taken the time to write this positive review. We are glad that we were able to meet all of your expectations and provide you with an enjoyable vacation in the Riviera Maya. Thank you for your preference and we hope to have the chance to welcome you back soon. Warm regards, General Manager Viva... More

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Additional Information about Viva Wyndham Azteca

Address: Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Viva Wyndham Azteca 3.5*
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Also Known As:
Viva Wyndham Azteca Hotel Playa Del Carmen
Viva Azteca
Wyndham Playa Del Carmen
Playa Del Carmen Viva Azteca
Playa Del Carmen Wyndham
Viva Wyndham Azteca Riviera Maya/Playa Del Carmen, Mexico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#38 Top resorts Hotel in Playa del Carmen #46 Family Hotel in Playa del Carmen #48 On the Beach Hotel in Playa del Carmen #65 Romantic Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
Be close to everything. White sand beaches. Mayan ruins. Lush jungles. A championship golf course. And exciting nightlife. The Wyndham Azteca All-Inclusive Resort, a stunning resort on the breathtaking Mayan Riviera on the east coast of the Yucatan, has it all. And it's just 45 minutes from Cancun International Airport in Mexico. Explore captivating Mayan ruins. Find your own private seaside cove, or experience the fun in the sun and nightlife of Playa Del Carmen, just two miles away. ... more   less 
Number of rooms
270

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