We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Viva Wyndham Azteca

Certificate of Excellence
3.5 of 5
Hotel website
Hotel deals
Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Viva Wyndham Azteca
Viva Wyndham Azteca
Panoramas (7)
View Map
Add Photo Write a Review

2,890 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Vegreville, Alberta, Canada
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This resort was truly excellent in our experience. From the food (really really good), to the location, it was perfect for us. We have statyed at the Viva Wyndham Maya and the Azteca wins hands down. You can go to the Wyndham Maya to eat and drink there as well. FOOD: The variety and quality of food was fantastic. The... More 

Helpful?
Thank ironpro
Airdrie, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was our second time at a Viva Wyndham property and we are, again, happy. Our first stay was last year at the Maya so we thought we’d give the Azteca a try. The property was much smaller, which we liked because everything was much closer and easier to get to! Almost all the rooms are on the pool and... More 

Helpful?
Thank MoondropCricket
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear Guest, We would like to express our deepest gratitude for your generous comments and for posting your review on TripAdvisor. We are very pleased to know that you enjoyed your visit to our beautiful Viva Wyndham Azteca Resort. We are also delighted to hear that you have already resided at the Viva Wyndham Maya during a previous vacation and... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

Wish I could give negative stars. We booked our ocean view honeymoon suite through American Express only to find out upon being escorted to our room that they didn't have the room we reserved AND PAID FOR. When we called the front desk to inquire, we were told that the manager's colleague forgot to tell us they didn't have our... More 

Helpful?
2 Thank JM_Scannell
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, First of all we would like to thank you for choosing our Resort for your vacation. The opinions of our guests are of the utmost importance to us and our main source of information to improve our facilities and service. We truly regret not having been able to fulfill your expectations and we would like to inform you... More 

Kailua-Kona
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

After spending a relaxing week on Cozumel, we moved on to another week at Viva Wyndham Azteca in PDC. The friendly and welcoming environment we had experienced in Cozumel was no where to be found at Wyndham. The staff all but laughed at us when we tried to ask a question in English. The resort didn't show the super bowl... More 

Helpful?
Thank TS L
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear Guest, Thank you for sharing your comments with us on your recent vacation at the Riviera Maya. We regret the inconveniences that you might have experienced during your recent vacation at our resort. We take our guest’s opinions very serious and therefore rest assured that your comments will be taken as valid points that will assist us in our... More 

Winnipeg, Manitoba, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed from Jan 28th to Feb 7th. Did my research on this place, and after reading the pros and cons decided to stay. Rooms are a little dated, but very clean and comfortable and to me this wasn't an issue for others it may be a problem no Wow factor. Cleaning staff, bar tenders and the other staff were great,... More 

Helpful?
2 Thank Tim M
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, We appreciate the fact that you have shared your thoughts on this traveler’s forum. We strive to create the best possible experience for our guests so it was disappointing to learn that some of our services did not meet with your expectations. We are however glad to read from your comments that you were well informed of the... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great place to stay with the family. Got a early check in with a pool/ocean view. Clean rooms and the resort was very well groomed. Great service with pleasant staff. Plenty of activities. Beach/pool was very clean. Felt relaxed and safe. The food was ok/good

Helpful?
5 Thank Mialuv
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you for the positive review about your recent stay at the Viva Wyndham Azteca. It is wonderful to hear that you and your family thoroughly enjoyed your stay. We truly appreciate it when our guests take the time to inform us about their experience at the Viva Wyndham Azteca and we are thrilled to see that yours... More 

Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This was our second time visiting this resort because we loved it the first time. The hotel has a cozy feeling and we love the clean white sandy beach. The staff is great and the animation team works hard to put on a great show every night. The food is okay but there is a big selection.

Helpful?
4 Thank marisam312773
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, It is such a compliment when a guest has enjoyed their first stay so much that they felt compelled to visit us on a second occasion. It was our pleasure to have you stay with us at the Viva Wyndham Azteca and we are happy to hear that your vacation was a success. We look forward to welcoming... More 

North Bay, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 8, 2016

If you require a good internet service this is NOT the hotel for you. I have used "dial-up" that was 3 times faster than what I paid ($35. usd for 7 days). Yes the service is free in the reception area, but is just as slow and I wanted it in my room. The staff informed me afterwards that everyone... More 

Helpful?
3 Thank 384dougm
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for taking the time to write your feedback regarding your stay at Viva Wyndham Azteca. We sincerely appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations. We are sorry for any inconvenience you might have experienced during your last visit with us. We remain at your entire disposal.... More 

Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 7, 2016

We are a family of 4 with 2 teenage boys. We went to the Azteca over Christmas. We have been to the Mayan Riviera a total of 7 times over the last 10 years and have always stayed at a different resort each time, usually larger ones, so I feel I am knowledgable about the area and what to expect... More 

Helpful?
3 Thank Mombeacbabe
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you for your kind and detailed review of our Resort, its facilities and services. We are happy to read that everything corresponded to your expectations and that your enjoyed the smaller size of our Resort and the short distances between all of our different facilities. Your description of your personal experiences will surely help other TripAdvisor users... More 

Detroit, Michigan
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 7, 2016

The hotel was really nice and the main lobby has a lot of seating with free wifi. The wifi is slow but it works and its free so I can't complain! The food was good and the snack bar was the best! The pizza was amazing and it is super convenient to be able to go there right after getting... More 

Helpful?
3 Thank Michelle B
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Reading your positive review is a real reward for the entire team here at Viva Wyndham Resorts. We are honored to know we have achieved our goal of offering you a memorable stay at our Viva Wyndham Azteca Resort. Your kind remarks regarding our entertainment staff is greatly appreciated and will be passed on to them. Thank you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

3,544 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3143)
Viewed
Pool/beach area (916)
Viewed
Room/suite (329)
Viewed
View from room (106)
Viewed
Dining (173)
Viewed
Hotel & grounds (515)
Viewed
Family/play areas (66)
Viewed
Business center/function rooms (9)
Viewed
Bathroom (40)
Viewed
1:31
Videos (3)
Viewed
Other (986)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (390)
Viewed
Amenities (74)
Viewed
Beach (27)
Viewed
Pool (21)
Viewed
Restaurants and Bars (58)
Viewed
Standard Double Room (61)
Viewed
Standard Quadruple Room with Grounds Access (39)
Viewed
Standard Quadruple Room with Pool Access (40)
Viewed
The Hotel (70)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (3)
Viewed
Pool/beach area (1)
Viewed
Dining (4)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
0.3 mi away
Viva Wyndham Maya
Viva Wyndham Maya
#92 of 203 in Playa del Carmen
4.0 of 5 stars 5,255 reviews
0.1 mi away
The Reef Playacar
The Reef Playacar
#113 of 203 in Playa del Carmen
3.5 of 5 stars 3,088 reviews
0.1 mi away
Allegro Playacar
Allegro Playacar
#93 of 203 in Playa del Carmen
4.0 of 5 stars 3,614 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Sandos Playacar Beach Resort
Sandos Playacar Beach Resort
#52 of 203 in Playa del Carmen
4.0 of 5 stars 9,363 reviews
0.4 mi away
Hotel Riu Palace Mexico
Hotel Riu Palace Mexico
#20 of 203 in Playa del Carmen
4.5 of 5 stars 4,260 reviews
0.3 mi away
Hotel Riu Playacar
Hotel Riu Playacar
#71 of 203 in Playa del Carmen
4.0 of 5 stars 3,479 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay