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Viva Wyndham Azteca

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3.5 of 5
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Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
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1 room 1 adult
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Viva Wyndham Azteca
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2,873 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Great place to stay with the family. Got a early check in with a pool/ocean view. Clean rooms and the resort was very well groomed. Great service with pleasant staff. Plenty of activities. Beach/pool was very clean. Felt relaxed and safe. The food was ok/good

Helpful?
3 Thank Mialuv
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you for the positive review about your recent stay at the Viva Wyndham Azteca. It is wonderful to hear that you and your family thoroughly enjoyed your stay. We truly appreciate it when our guests take the time to inform us about their experience at the Viva Wyndham Azteca and we are thrilled to see that yours... More 

Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This was our second time visiting this resort because we loved it the first time. The hotel has a cozy feeling and we love the clean white sandy beach. The staff is great and the animation team works hard to put on a great show every night. The food is okay but there is a big selection.

Helpful?
3 Thank marisam312773
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, It is such a compliment when a guest has enjoyed their first stay so much that they felt compelled to visit us on a second occasion. It was our pleasure to have you stay with us at the Viva Wyndham Azteca and we are happy to hear that your vacation was a success. We look forward to welcoming... More 

North Bay, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you require a good internet service this is NOT the hotel for you. I have used "dial-up" that was 3 times faster than what I paid ($35. usd for 7 days). Yes the service is free in the reception area, but is just as slow and I wanted it in my room. The staff informed me afterwards that everyone... More 

Helpful?
3 Thank 384dougm
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for taking the time to write your feedback regarding your stay at Viva Wyndham Azteca. We sincerely appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations. We are sorry for any inconvenience you might have experienced during your last visit with us. We remain at your entire disposal.... More 

Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We are a family of 4 with 2 teenage boys. We went to the Azteca over Christmas. We have been to the Mayan Riviera a total of 7 times over the last 10 years and have always stayed at a different resort each time, usually larger ones, so I feel I am knowledgable about the area and what to expect... More 

Helpful?
3 Thank Mombeacbabe
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you for your kind and detailed review of our Resort, its facilities and services. We are happy to read that everything corresponded to your expectations and that your enjoyed the smaller size of our Resort and the short distances between all of our different facilities. Your description of your personal experiences will surely help other TripAdvisor users... More 

Detroit, Michigan
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel was really nice and the main lobby has a lot of seating with free wifi. The wifi is slow but it works and its free so I can't complain! The food was good and the snack bar was the best! The pizza was amazing and it is super convenient to be able to go there right after getting... More 

Helpful?
4 Thank Michelle B
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Reading your positive review is a real reward for the entire team here at Viva Wyndham Resorts. We are honored to know we have achieved our goal of offering you a memorable stay at our Viva Wyndham Azteca Resort. Your kind remarks regarding our entertainment staff is greatly appreciated and will be passed on to them. Thank you... More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

overall a very good experience. Clean, bright, well kept with a great staff. All inclusive package so we ate a great deal from the buffet. The buffer was really quite good with great variety and always well stocked and maintained. In the end, its a buffet and you're not fine dining so no real issues. If your a "foodie", not... More 

Helpful?
1 Thank Dontwantascreenname1
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for choosing Viva Wyndham Azteca as destination for your recent vacation. We appreciate the time dedicated to write your opinion about your stay at our Resort. It is very rewarding to receive your positive feedback in regards to our beautiful grounds, pool area and the perfect location in Playacar. We can assure you that your feedback... More 

Terrace Bay
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Overall positive experience at the resort. We went as a family of 5 (4 adults and one child) and everyone enjoyed their stay. The food was very good and always plentiful. Service was very good in the restaurants and at all the bars. Beach was fabulous even though it was very windy the whole time we were there and couldnt... More 

Helpful?
1 Thank Leslie B
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you and your family at Viva Wyndham Azteca during your Christmas vacation. It is a pleasure to know that you were able to enjoy our services, facilities and beautiful beach. Our customer’s satisfaction is our constant goal. Rest assured that we will take your observations into consideration, as they... More 

Budapest
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First time in Mexico, in last year December for two weeks. I like smaller hotels, and i think, my choice was very good. This hotel is not too big, (i hate, if the beach is 20 min. walking distance) very clean, good service, clear big rooms, very good, silence and effective air condition, very helpful, and friendly staff. Walking distance... More 

Helpful?
4 Thank tamasBudapest
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, We would like to thank you for sharing your review with other travelers on TripAdvisor. We truly appreciate you choosing Mexico and especially our Resort for your first vacation to Mexico. We are thrilled to hear you had an excellent time and that you appreciated the smaller size of our Resort. We hope that your review will help... More 

Edmonton, Alberta, Canada
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

We booked our trip through sunwing hoping for a romantic week in the Mayan riviera. Flights: Flight down departed 1 hour late. We boarded on time and then sat there for no apparent reason. After finally leaving the flight was fine. The plane has less leg room then other major airlines. Flight back was 5 hours late apparently due to... More 

Helpful?
4 Thank Jenn R
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for taking the time to write your feedback regarding your stay at Viva Wyndham Azteca. We sincerely appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations. Your comments mentioned in your review have been brought to the attention of the involved departments. We are sorry for any inconvenience... More 

Ottawa, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was our 3rd time to the Riviera Maya this year. In the summer we stayed at the resort beside it Allegra playacar. That place was so terrible that we decided to visit the Azteca while we were there and we liked what we saw so for the Christmas vacation we decided to try it out for a 1 week.... More 

Helpful?
6 Thank Curlingdan_10
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, We appreciate your feedback on your recent stay at Viva Wyndham Azteca. Your opinion is valuable and we will take your suggestions into account. We are glad to know that you had a great first stay at our Viva Wyndham Azteca Resort in Mexico and we would like to thank you for recommending us on TripAdvisor. Thank you... More 

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