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All 199 Playa del Carmen hotels

Viva Wyndham Azteca

3.5 of 5 Resort (All-Inclusive)   |   Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
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82%
Ranked #77 of 199 hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed yesterday
Melissa C Saint Louis, Missouri, United States
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2,041 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
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English first
Saint Louis, Missouri, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We chose this resort because of the price and pictures of the beach area. My husband and I were here with our 14 year old son. We had an issue with the air conditioning in our room (top floor) not cooling too good but we did get moved to ground floor next day and air worked fine. Room was very... More

Was this review helpful? Yes 1
Plymouth, Michigan
Top Contributor
99 reviews 99 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Friendly staff, great food and drinks. Can't beat the view and the amenities, the beach and the water are spectacular! The animation staff is also quiet entertaining and enhance the stay! The only negative is you have to walk down the beach a few hotels to get on the dive boat.

Was this review helpful? Yes 1
Huddersfield, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had a two week stay here. The first room we were given overlooked a 24 hr generator. Management were able to move us to another room but not until the next day. After that all was fine. Food was good but nothing fantastic. There was a 24 hr bar and international brands were on offer. Not far from 5th avenue.... More

Was this review helpful? Yes 2
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for sharing your positive review on your recent vacation at the Riviera Maya. We assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to continuously improve our services and facilities. Therefore all of your comments, both pros and cons, will be taken into... More

Barataria, Louisiana
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My wife and I spent three nights at the Wyndham Viva Azteca. The service was great, the room was spotless, and the grounds was beautiful. The food was decent. We were upgraded to a honeymoon suite upon arrival, and it was very nice with a Jacuzzi tub. It also had a walk in shower. We even had washclothes in the... More

Was this review helpful? Yes 1
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you and your wife at Viva Wyndham Azteca. It is a pleasure to know that you were able to enjoy our services and facilities. Our customer’s satisfaction is our constant goal and knowing we reached this goal in your recent stay is very rewarding for all our hard working... More

Mount Kisco, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Best vacations ever!!! My family had a great time, the hotel is not a 5 stars but we had more fun than when we were at a 5 stars resort. I love the animation team, specially Dennis, Memo and Fernando. They were awesome! We will be back because we really feel like home.

Was this review helpful? Yes 3
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you for giving us the opportunity to serve you and your family at Viva Wyndham Azteca during your recent vacations. Your special mention of the staff that enhanced the quality of your trip is greatly appreciated. We recognize that our staff plays a valuable role in the vacation experience of our guests. Your comments are an excellent... More

Montreal, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

one of the best hotel: good service , lots of activities, near downtown, good food, good resturants specially mexican and japonese ones. the room was big and clean. good service . the staffs are so kind

Was this review helpful? Yes 2
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you at Viva Wyndham Azteca. We are glad to know that you had the chance to enjoy your vacation at our resort and it is a pleasure to know that our services and facilities met with all your expectations. Thank you for recommending Viva Wyndham Azteca on TripAdvisor. Best... More

Erie, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I stayed at the viva azteca from June 29-July 6, 2014. We stayed in room 1234. It was very close to the pool so we were happy about that. The room had an odor that I wasn't fond of on the first day because of the humidity. It didn't bother me after that. The room was clean... More

Was this review helpful? Yes 3
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you for having taken the time to write this positive review. We are glad that we were able to meet all of your expectations and provide you with an enjoyable vacation in the Riviera Maya. Thank you for your preference and we hope to have the chance to welcome you back soon. Warm regards, General Manager Viva... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My experience at Viva Azteca was satisfactory, but most of the reviews here do an accurate job painting a picture of the resort. However, the one thing that made the entire trip worth while was the Dive Center. While I was at Viva Azteca I decided to get my Scuba Diver certificatation and it was the best decision I've made... More

Was this review helpful? Yes 2
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you at Viva Wyndham Azteca during your recent vacations. It is a pleasure to know that you enjoyed the services of the onsite Dive Centre and that you were able to explore the natural beauty of the Caribbean Sea. We regret to hear that we were unable to meet... More

Atlanta, Georgia
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My girlfriend and I just returned after 6 nights at this resort. Overall, we had a good time, but I probably wouldn't return again. I'll cover some of the main points: 1) If you're not a cigarette smoker, this resort is probably not for you. People smoke all over the place and there are a few "no smoking" areas, but... More

Was this review helpful? Yes 3
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you for your review published on TripAdvisor. We are glad that your overall appreciation of our Resort, its services and facilities was positive, but regret that we were unable to exceed your expectations. Your insightful comments are highly appreciated as your experience and the information you are providing will help us to continually improve our services. Thank... More

Chippenham, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our family of four, (our 2 sons now in their twenties and had the best holiday to date!)plus 2 friends visited the Aztecs for 2 weeks in June. This was our families 4th time at the hotel and our friends first visit to Mexico. The last time we stayed was 6 years ago. I did consider other, larger more expensive... More

Was this review helpful? Yes 3
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for publishing your positive review on TripAdvisor regarding your second visit to the Viva Wyndham Azteca. We are delighted that you choose our Resort on a second occasion and that you even invited your friends to join you. We are glad that we were able to convince you of our excellent service and demonstrate our continuous... More

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Additional Information about Viva Wyndham Azteca

Address: Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Viva Wyndham Azteca 3.5*
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Also Known As:
Viva Wyndham Azteca Hotel Playa Del Carmen
Viva Azteca
Wyndham Playa Del Carmen
Playa Del Carmen Viva Azteca
Playa Del Carmen Wyndham
Viva Wyndham Azteca Riviera Maya/Playa Del Carmen, Mexico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#38 Top resorts Hotel in Playa del Carmen #46 Family Hotel in Playa del Carmen #48 On the Beach Hotel in Playa del Carmen #65 Romantic Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
Be close to everything. White sand beaches. Mayan ruins. Lush jungles. A championship golf course. And exciting nightlife. The Wyndham Azteca All-Inclusive Resort, a stunning resort on the breathtaking Mayan Riviera on the east coast of the Yucatan, has it all. And it's just 45 minutes from Cancun International Airport in Mexico. Explore captivating Mayan ruins. Find your own private seaside cove, or experience the fun in the sun and nightlife of Playa Del Carmen, just two miles away. ... more   less 
Number of rooms
270

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