We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 200 Playa del Carmen hotels

Viva Wyndham Azteca

3.5 of 5 Resort (All-Inclusive)   |   Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
Hotel website
Hotel deals
Hotel amenities
Viva Wyndham Azteca
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Viva Wyndham Azteca to your Saves list
Ranked #66 of 200 Hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed 1 week ago
Jackeerocks New York City, New York
Write a Review

2,293 reviews from our community

Traveler rating
    933
    921
    285
    89
    65
See reviews for
711
847
48
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2293)
  • Mar-May only
    (596)
  • Jun-Aug only
    (563)
  • Sep-Nov only
    (482)
  • Dec-Feb only
    (652)
All months
New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a great time at the Viva Wyndham Azteca. We went there for 7 nights in April 2014 for our honeymoon. We had to provide proof we were on our honeymoon (copy of marriage license) and they gave us a special welcome platter and champagne. It was a nice touch. The room was a little outdated but the beach,... More 

Was this review helpful? Yes 1
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear Guest, We would like to express our deepest gratitude for your generous comments and for posting your review about your Honeymoon on TripAdvisor. It is a pleasure to know that our services and facilities met with your expectations and that our convenient location in Playacar made your stay even more enjoyable. Again thank you for recommending Viva Wyndham Azteca.... More 

Temple, Georgia, United States
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

we had a wonderful time..very clean-staff was helpful and friendly...beds were hard...food was good always plenty... only complaint was that for our 3 dinners we only had one at the resort,, had to go to Maya (sister resort down the road..) and for people with handicaps walking that distance can be a challenge... if you go find Manuel or Ceaser...... More 

Was this review helpful? Yes 2
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear Guest, Thank you for your valuable feedback about the recent stay at our property. It is really rewarding to read your positive comments and we are glad to know that your stay at Viva Wyndham Azteca was enjoyable. Your positive comments about the bar staff are greatly appreciated. Thank you for choosing our resort and for recommending us on... More 

Reviewer
4 reviews 4 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband, myself & 4 young adults in our immediate family as well as 27 other extended family members were the guests of the Azteca during our 2014 Christmas Vacation. That's a big crowd and many personalities to please. BRAVO! you pulled it off. We had a very memorable family gathering. I will firstly speak to my experience for food,... More 

Was this review helpful? Yes 13
VivaWyndhamAzteca, General Manager at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you and your family at Viva Wyndham Azteca during the Christmas Holidays. It is a pleasure to know that your entire group was able to enjoy our services and facilities. Our customer’s satisfaction is our constant goal and knowing we reached this goal is very rewarding for all our... More 

New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Please Mr. Jezus, help me say nice things about Wyndham Azteca. Help me make it brief and give me the serenity to accept the things I can not change about Wyndham Azteca. ..... ******************************************** LINGUISTS! POLYGLOTS! Here are all the languages you can practice while you're at Wyndham: 1. Spanish 2. Russian 3. German 5. English (primarily southern twang accent)... More 

Was this review helpful? Yes 5
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear Customer, Please accept a sincere apology for any inconvenience that you might have experienced during your recent stay in the Mayan Riviera. We appreciate the time you dedicated to write your remarks about your vacation. Your comments will assist us in our commitment to continuously improve in all aspects of our operations. We remain at your entire disposal. Best... More 

Montreal, Canada
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our family (2 adults & 3 teenagers) just spent a glorious week at this hotel. Only good things to say about the experience...which includes the food & drinks, the beach, the rooms, the activities and of course the entire staff. The food is varied and all of excellent quality. Fresh and flavorful. They have the usual hot dogs, burgers, fries... More 

Was this review helpful? Yes 9
VivaWyndhamAzteca, General Manager at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for choosing Viva Wyndham Azteca as the destination for your recent vacation. We appreciate the time dedicated to write your opinion about your stay at our Resort and for publishing it on TripAdvisor. This way your insightful comments will inform travelers about the different services offered at our Resort. We are extremely honored by your special... More 

Edmonton, Canada
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our family enjoyed 2 weeks at this resort in December, myself, my husband and our 2 girls ages 4 & 5 we were very impressed with this resort. The food was par and was my least favorite thing about the resort. The kids club my girls enjoyed immensely and they adored the kids club staff, Jaqueline, Rosalia, Yasmine and Tavo... More 

Was this review helpful? Yes 4
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, We highly appreciate the fact that you took your precious time to write a review about your Christmas vacation. Your special mention of the staff that enhanced the quality of your trip is greatly appreciated. We recognize that our staff plays a valuable role in the vacation experience of our guests and of their children. Our Kids Club... More 

Solon, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay at Viva Azteca! Just two old college buddies looking to take a girls/winter excursion from Ohio, however, this place is welcoming to families (there's a Kid's Club with structured activities). The staff is friendly and hard working. All activities are included. We didn't take advantage of this and opted to be beach bums, but it was... More 

Was this review helpful? Yes 2
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you for your kind and detailed review of our Resort, its facilities and services. We are very glad to read that your experience corresponded to your expectations and that we were even able to exceed them when it comes to the New Years Eve celebrations. All of our different departments have worked really hard in order for... More 

Maidstone, Saskatchewan, Canada
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We just spent two weeks; my husband and I and our three young children along with 8 other family members. Our extended family and friends joined us for the last week making out group total 33 people. We had a good vacation, food was typical resort food, drinks were the same, rooms were not bad but ours was very musty... More 

Was this review helpful? Yes 5
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you very much for taking the time to write such a positive review about the Viva Wyndham Azteca on TripAdvisor. We are so glad to hear that you thoroughly enjoyed your stay with us and that the Animation Team and Kids Club staff contributed in making your vacation an unforgettable experience! Your comments about our staff and... More 

greenville, SC
Top Contributor
89 reviews 89 reviews
28 hotel reviews
173 helpful votes 173 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Simply Amazing Stay! This is my 11th trip to Mexico and first time at this hotel. Bi-annual Girl’s trip (crazy nurses from Wisconsin). :) Check in was easy and we changed in the gym’s bathroom to our swimsuits and got a bite to eat at pool buffet. They have this huge drink list so some of my girlfriends saw this... More 

Was this review helpful? Yes 12
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you for your kind and detailed review of our Resort, its facilities and services. We are very glad to read that everything corresponded to your expectations and that we were even able to exceed them when it comes to customer orientation and service, which is in fact the greatest compliment a Resort can get. Our Animation Team... More 

Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent 10 days at the Azteca over Christmas and had a very nice time. The room was decent sized and we were lucky to have a first floor with patio that opened to the pool and steps away from the beach. Bedding and linens clean and comfy. Bathroom area was good but shower set up was weird and left... More 

Was this review helpful? Yes 4
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Reading your positive review is a real reward for the entire team here at Viva Wyndham Resorts and we are very happy to know we have achieved our goal of offering you an enjoyable stay at our Viva Wyndham Azteca Resort. Thank you for choosing Viva Wyndham Resorts for your stay and we look forward to offering you... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Viva Wyndham Azteca? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Viva Wyndham Azteca

Address: Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Viva Wyndham Azteca 3.5*
Number of rooms: 270
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Caribbean Online Mgt Corp., Orbitz, BookIt.com, Cheap Tickets, Hotels.com, Agoda, Odigeo and Tingo so you can book your Viva Wyndham Azteca reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Viva Wyndham Azteca Hotel Playa Del Carmen
Viva Azteca
Wyndham Playa Del Carmen
Playa Del Carmen Viva Azteca
Playa Del Carmen Wyndham
Viva Wyndham Azteca Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#31 Top resorts Hotel in Playa del Carmen
#42 On the Beach Hotel in Playa del Carmen
#45 Family Hotel in Playa del Carmen
#64 Romantic Hotel in Playa del Carmen

2,793 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2392)
Viewed
Dining (113)
Viewed
Pool/beach area (711)
Viewed
Room/suite (255)
Viewed
Hotel & grounds (394)
Viewed
View from room (85)
Viewed
Family/play areas (44)
Viewed
Business center/function rooms (8)
Viewed
Bathroom (26)
Viewed
1:31
Videos (3)
Viewed
Other (753)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (390)
Viewed
Amenities (74)
Viewed
Beach (27)
Viewed
Pool (21)
Viewed
Restaurants and Bars (58)
Viewed
Standard Double Room (61)
Viewed
Standard Quadruple Room with Grounds Access (39)
Viewed
Standard Quadruple Room with Pool Access (40)
Viewed
The Hotel (70)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Dining (4)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (3)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay