We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Viva Wyndham Azteca

Hotel website
Hotel deals
Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
Special Offer
Plan Ahead & Save 15%
Viva Wyndham Azteca
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Ranked #59 of 200 Hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed yesterday
s a Toronto, Canada
Review This Hotel

2,390 reviews from our community

Traveler rating
    984
    956
    291
    92
    67
See reviews for
739
884
49
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2390)
  • Mar-May only
    (633)
  • Jun-Aug only
    (563)
  • Sep-Nov only
    (482)
  • Dec-Feb only
    (712)
All months
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hi Anna, I have been to a few resorts in Riviera Maya and Viva Azteca is by far my favorite. Stayed at 5 stars and didn’t like them as much – too big, too noisy, line ups for food, drinks, beach chairs etc. Thanks, but no thanks. Been to Azteca 3 times already, going back on April 8 for our... More 

Was this review helpful? Yes 1
Vancouver, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Overall, a pretty good resort but a couple of small things.......... 1) Asked to pay $35 a week for access to Wi-Fi in our room?!? 2) As well, asked to pay $2 a day to use the safety box in our room?!? It's ALL INCLUSIVE right?!? Other hotels we've stayed at included both services for free so..... Besides that, the... More 

Was this review helpful? Yes 2
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, We highly appreciate the fact that you took your precious time to write a detailed review. Your special mention of the staff that enhanced the quality of your trip is greatly appreciated. We recognize that our staff plays a valuable role in the vacation experience of our guests. It is with great pleasure that we share your delightful... More 

West Des Moines, Iowa, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our third time at the Azteca. Absolutely the friendliest staff from the activities to the bartenders!! From the moment we checked in until we had to leave everyone was so helpful. We love how small the resort is. Makes it so much fun to get to know the staff. Felt like we were coming home when we arrived.... More 

Was this review helpful? Yes 3
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear Guest, We would like to express our deepest gratitude for posting your excellent review on TripAdvisor. We are very pleased to know that you enjoyed your third visit to our beautiful Resort and honored to have you as our loyal guests, whom year after year honor us with their preference. Thank you once more for choosing Viva Wyndham Resorts... More 

Surrey, Canada
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our 4th time in Playa del Carmen and our first at the Wyndham Azteca. We have stayed at several of the larger hotels in the area but liked this one the best by far. We had a fantastic room close to the pool, beach and snack bar. Location is great...close to the town of Playa del Carmen and... More 

Was this review helpful? Yes 4
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you at Viva Wyndham Azteca during your recent visit to the Riviera Maya. We are glad to know that you had the chance to enjoy your vacation at our Resort due to the smaller size and perfect location. It is a pleasure to know that our services and facilities... More 

Rochester, New York
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I want to start off by saying that if you are reading any reviews that say this hotel is top notch - then don't be fooled. I almost want to say that the hotel itself may be writing their own reviews to boost business. Or, it could be that it's a traveler that has never been anywhere else and has... More 

Was this review helpful? Yes 2
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, First of all we would like to thank you for choosing our Resort as the destination for your vacation. The opinions of our guests are of the utmost importance to us and our main source of information to improve our facilities and service. We truly regret not having been able to fulfill your expectations and we would like... More 

1 review
1 of 5 stars Reviewed 1 week ago

The trip started off with our rooms being oversold at the viva Wyndham Maya. They told us the Azteca was 5 stars (it's 4) and had better facilities (it doesn't). Part of our group was interested in trapeze and only the Maya has that. In compensation they offered us free WiFi. When I went to claim the code, they gave... More 

Was this review helpful? Yes
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Please accept a sincere apology for any inconvenience that you might have experienced during your recent stay in the Mayan Riviera. We appreciate the time you dedicated to write your remarks about your vacation. Your comments will assist us in our commitment to improve in all aspects of our operations. We remain at your disposal. Best regards, General... More 

Ann Arbor, Michigan, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

This was my 7th time in Mexico. This hotel was average: Pros- small, low key, plenty of beach chairs, and gorgeous view. Staff was very friendly and helpful - especially Manuel (bell boy), Angel (front desk), and Ivan (waiter). Drinks were good. Playacar is nice - shopping close by, and walking distance to 5th avenue. Very safe Our room was... More 

Was this review helpful? Yes 2
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for taking the time to write your feedback regarding your stay at Viva Wyndham Azteca. We sincerely appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations. We are grateful for having had the opportunity to serve you at our resort. Kind regards, General Manager Viva Wyndham Azteca More 

Montreal, Canada
Contributor
17 reviews 17 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A little late, but what a fantastic resort. The Viva Wyndham group really knows what they're doing & are very customer service oriented. I would go to any resort with the Viva Wyndham name attached to it. This smaller hotel was nice n cozy, the beach is magnificent. Weather fantastic. We stayed for 15 days - May 2014. We enjoyed... More 

Was this review helpful? Yes 1
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you very much for taking the time to write such an outstanding and excellent review about the Viva Wyndham Azteca on TripAdvisor. We are so glad to hear that you thoroughly enjoyed your stay with us and that the Viva Wyndham Azteca contributed in making your visit to Mexico an unforgettable experience! Your comments about our staff... More 

Mississauga, Ontario, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very small and well menaged around 300 rooms resort,friendly and hard working stuff,clean rooms and the whole facility!!!!! Sportand activity people A +++,always something going on Good food overall,nice rooms,30 minutes walk to Playa del Carmen(or 9 dol taxi cab ride), 50 minutes car ride from Cancun airport very,very average food selection at the A la Carts restaurants - Can't... More 

Was this review helpful? Yes
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you so much for your valuable comments on your recent vacation at Viva Wyndham Azteca. It is very important for us to receive feedback from our guests and to know that you had a pleasant and entertaining vacation. Please remember that we will be glad to welcome you back at Viva Wyndham Azteca. Sincerely, General Manager Viva... More 

Whistler BC Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just spent 2 weeks at the Azteca .... Service is excellant. Beach is beautiful I was though a little surprised to find out that the ocean on this side is not as calm as I had expected red or yellow flags every day.. A La Carte restaurants are very good our favorite being the Bamboo :) Buffet was decent... More 

Was this review helpful? Yes
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear Guest, We appreciate your valuable feedback about the stay you had at our property. It is really rewarding to read your positive comments and we are glad to know that your stay at Viva Wyndham Azteca was enjoyable and relaxing. Thank you for choosing our resort and for recommending us on TripAdvisor. Kind regards, General Manager Viva Wyndham Azteca More 

Questions? Get answers from hotel staff and past guests. Ask a question

2,926 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2517)
Viewed
Room/suite (267)
Viewed
Pool/beach area (747)
Viewed
Hotel & grounds (427)
Viewed
View from room (91)
Viewed
Dining (123)
Viewed
Family/play areas (46)
Viewed
Bathroom (28)
Viewed
Business center/function rooms (8)
Viewed
1:31
Videos (3)
Viewed
Other (777)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (390)
Viewed
Amenities (74)
Viewed
Beach (27)
Viewed
Pool (21)
Viewed
Restaurants and Bars (58)
Viewed
Standard Double Room (61)
Viewed
Standard Quadruple Room with Grounds Access (39)
Viewed
Standard Quadruple Room with Pool Access (40)
Viewed
The Hotel (70)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Dining (7)
Viewed
Room/suite (6)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question