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All 200 Playa del Carmen hotels

Viva Wyndham Azteca

3.5 of 5 Resort (All-Inclusive)   |   Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
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Ranked #76 of 200 Hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed yesterday
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2,146 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

Hi there, I was with my friends in this hotel (Oktober 2014), and it was fantastic. The hotel good, the food good, the service good, the beach good ... everything together very well. Special praise to the Animateure, to especially Cesar -> very nice guy. Maybe we will come back, if we have enough money :-). Keep it up! Bye... More

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Allentown, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Very accomodating for ages in 70's , 50's, 40's, teenagers. Food is very good. Veiw of beaches is excellant from rooms. Short walking distance on beach to sister hotel Viva Maya. Air conditionning worked great in rooms. It was very hot & humid outside.

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Winston Salem, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed here for the first few days of our honeymoon. It was nice to not have to think about anything for a few days, but then it became a little boring. The buffet food is ok and sufficiently varied. Nothing to complain about. The Mayan restaurant (included) was good. The drinks at plentiful. The beach is... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here three nights then went to town to a boutique that was not all inclusive. Food at Wyndham is fine, drinks are great, but for just a couple of dollars you can eat gourmet Mex on the beach in playa. This hotel is great if you want to drink and stuff yourself. I was bored.

Was this review helpful? Yes
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, We appreciate the time you dedicated to write your remarks about your stay at the Riviera Maya. Thank you for the opportunity to serve you at our resort. Kind regards, General Manager Viva Wyndham Azteca More

SURREY BC
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here from Sept 28-Oct 4 2014 and it was perfect! It is a small resort which I loved. It never felt crowded even though it was full.Food was good, the Bamboo ala carte was exceptional. We were able to make reservations for the speciality restaurants as often as we wanted. The drinks were plentiful and the wine was... More

Was this review helpful? Yes 5
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear Guest, We appreciate your valuable feedback about the stay you had at our property. It is really rewarding to read your positive comments and we are glad to know that your stay at Viva Wyndham Azteca was enjoyable. Thank you for choosing our resort and for recommending us on TripAdvisor. Kind regards, General Manager Viva Wyndham Azteca More

Uk
Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel 26th sept/10th oct 2014 and I thought it was a great hotel. Room cleaned everyday and had all the usual stuff mini bar clean towels etc. Food was lovely something for every taste and plenty of it. If you don't fancy the buffet there is a snack bar at the pool which has pizza, burgers... More

Was this review helpful? Yes 6
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, We would like to express our deepest gratitude for your generous comments and for posting your review on TripAdvisor. We work every day with the commitment to provide a quality service to all of our guests. It is a joy to hear that we achieved our constant goal in your recent visit to our property. Please do not... More

Edmonton, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Azteca vs. Maya We stayed at the Azteca October 4-11, 2014 and it was a very small but decent resort. It was very cheap, which was our main reason for choosing it as a quick getaway. If you're debating between the Wyndham Maya and the Wyndham Azteca, definitely go with the Azteca. If you really want to, you have access... More

Was this review helpful? Yes 2
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for sharing your comments with us on your recent vacation at the Riviera Maya. We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities. We apologize for any inconvenience that you might have experienced during your... More

Richmond, Virginia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Despite being an all inclusive resort, they try to charge you for everything possible. They fail to mention if you don't return hotel and towel keys you are charged $20 per key. A standard reservation includes two doubles and you must pay $60 to upgrade to king size. Lackluster wifi is an additional $15 per day. Packages only include two... More

Was this review helpful? Yes 3
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, We appreciate the time you dedicated to write your remarks about your stay at the Riviera Maya. Your review will assist us in our commitment to improve in all aspects of our operations. We regret not having been able to fulfill your expectations. Thank you for the opportunity to serve you at our resort. Kind regards, General Manager... More

youngstown, ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Two women 62 years of age traveled to the Azteca end of September 2014....we had a fabulous time. I have usually stayed at larger resorts but found someplace smaller definitely has its attributes. We were always within walking distance to beach, pool, lobby, buffet. Food is always so subjective, but honestly....it was wonderful in our opinion. Great omlettes in the... More

Was this review helpful? Yes 7
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you for having taken the time to write this positive review. We are very happy to know we have achieved our goal of offering you a memorable stay at our Viva Wyndham Azteca Resort. Your positive comments about our culinary options are very rewarding. We hope that the information provided by you on this forum will help... More

1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My girlfriend caught me at a weak moment and convinced me to take a much needed vacation. This was my first visit to the Caribbean and I came away very impressed and satisfied with the Viva Azteca accommodations, location in Playacar, service, food, entertainment and amenities. For those complaining about the food, there is more than enough offered especially in... More

Was this review helpful? Yes 8
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you and your girlfriend at Viva Wyndham Azteca during your recent vacations. It is a pleasure to know that you enjoyed our services and facilities. It is a pleasure to know that you were able to enjoy our services and facilities. Our customer’s satisfaction is our constant goal. Knowing... More

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Additional Information about Viva Wyndham Azteca

Address: Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Viva Wyndham Azteca 3.5*
Number of rooms: 270
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Also Known As:
Viva Wyndham Azteca Hotel Playa Del Carmen
Viva Azteca
Wyndham Playa Del Carmen
Playa Del Carmen Viva Azteca
Playa Del Carmen Wyndham
Viva Wyndham Azteca Riviera Maya/Playa Del Carmen, Mexico

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