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All 200 Playa del Carmen hotels

Viva Wyndham Azteca

3.5 of 5 Resort (All-Inclusive)   |   Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
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Ranked #61 of 200 Hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed 3 days ago
Daniela D
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2,353 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

The first day was spectacular! We felt immediately welcome and were blown away by all the fun activities. We did all the group activities and the shows were great. Ceasar impressed us the most with how he integrated us in all of the activities. Thank you from Holland and we Will definitely come back and refer people to your amazing... More 

Was this review helpful? Yes 1
Edmonton, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I recently returned from a fantastic week-long stay at the Viva Wyndham Azteca. It was nice to stay in a smaller, more intimate resort--it was quick and easy access to the beach, our room, the pool, snack bar, lobby and lovely little terrace. ALL of the staff at the resort were exceedingly friendly, warm, and helpful, and we had great... More 

Was this review helpful? Yes 4
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you and your partner at Viva Wyndham Azteca during your recent vacations. We are happy to know that the excellent customer service provided by our dedicated staff exceeded your expectations. Our customer’s satisfaction is our constant goal. We look forward to your return visit and again thank you for... More 

Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I just spent 1 week there with my family and it was absolutely fantastik! A simple but very nice hotel, very clean, great food, wonderful beach, 20 min. walk on the beach to Playa Del Carmen. The staff was superbe! Helpful, friendly, lots of fun. Every night they put on a great & fun show. We were amazed at the... More 

Was this review helpful? Yes 4
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you for the fantastic 5 star review! It is wonderful to hear that you thoroughly enjoyed your stay. We truly appreciate it when our guests take the time to inform us about their experience at the Viva Wyndham Azteca and we are thrilled to see that yours exceeded your expectations. It would be our pleasure to welcome... More 

Fall Creek, Wisconsin
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was my first stay at Viva Wyndham Azteca. I have always stayed in the Playa Car area it is like a gated community but a short walking distance into Playa Del Carmen where you can shop dine or party. You can also catch the Ferry to Cozumel and expand your vacation. The hotel was very accomidating and willing to... More 

Was this review helpful? Yes 2
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you for your kind review. We are so glad to hear that you thoroughly enjoyed your stay with us and that the Viva Wyndham Azteca contributed in making your holiday a big success. We look forward to your next stay with us and thank you for your positive review of the Viva Wyndham Azteca. Kind regards, General... More 

chicago
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We were recently at the Azteca and had a nice time. Yes, there were things that could use improving... like the hard beds and the rooms were very humid. They service was great, for example our safe didn't work due to a battery and with in 5 minutes someone was up fixing it. Then he asked us to try it... More 

Was this review helpful? Yes 2
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear Guest, Thank you very much for your kind comments and for taking the time to post your review on TripAdvisor. We are pleased to learn that you enjoyed your stay at our Resort. Your comments and suggestions are also highly appreciated as they will help us evaluate our amenities and services. Kind regards, General Manager Viva Wyndham Azteca More 

2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

When we first arrived I was a little disappointed because we passed a bunch of hotels with grand entrances and this had nothing. Not that big of a deal but seeing the other resorts it was a little disconcerting. But got over that once we grew to love the resort. The resort is pretty small which at first I wasn't... More 

Was this review helpful? Yes 5
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you at Viva Wyndham Azteca. We are glad to know that you had the chance to enjoy your vacation at our Resort. It is a pleasure to know that our services and facilities met with your expectations and that the smaller size of our grounds grew on you. It... More 

Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We love this resort! It's smaller, beautiful large beach area, food is consistently good and lots of variety. Staff is amazing! It's why we keep going back. We ate at the Italian restaurant at the Azteca and the Viva Maya. Have also eaten at the Bamboo. All were awesome, fun waiters and great service. They cater and take care of... More 

Was this review helpful? Yes 4
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear Guest, We would like to express our deepest gratitude for your excellent review posted on TripAdvisor. It is extremely satisfying to know that you enjoyed your third visit to our beautiful Resort and that we have the privilege to consider you part of our group of loyal guests, whom year after year honor us with their preference. Your special... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Overall the resort is okay your close to playa del carmen, food was mediocre small selection, rooms were okay nice and clean but hard beds, entertainment throughout the day was good, beaches was clean, had some okay ammentities, the ONE thing that i did NOT like was the whole refill bottle water system they have. If you want water they... More 

Was this review helpful? Yes 2
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for sharing your comments with us on your recent vacation at the Riviera Maya. One of Viva Wyndham Resorts main concerns is the practice of Sustainable Tourism. Our policy of providing one bottle of water per room on the day of arrival is part of many actions that lead to the reduction of waste, energy and... More 

Salt Lake City, Utah
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Sixteen of us stayed at the Azteca the first week in Feb. I was in charge of finding the resort. There were supposed to by 18 of us but we found out the day before we left your expiration on your passport is not the valid expiration. If you are going to Mexico you cannot travel if your passport expires... More 

Was this review helpful? Yes 6
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, It is really satisfactory to receive your positive feedback and to know that we fulfilled your expectations during your stay at Viva Wyndham Azteca. We are happy to hear that you have enjoyed the small size of our Resort and our beautiful Ocean Front rooms. Thank you for recommending our Resort on TripAdvisor and please remember that we... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I went with my family in january, and everything was great! Really good service, very nice beach and pool, and the animationteam was awesome! Cesar was the best ofcourse haha. But really everybody was so nice and they really did the vacation to the best! And all the shows was so amazing!! I am so going back next year!!

Was this review helpful? Yes 2
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for publishing your positive review about your stay at the Viva Wyndham Azteca on TripAdvisor. We work every day with the commitment to provide a quality service to all of our guests. It is a joy to hear that we achieved our constant goal in your recent visit to our property. We would be delighted to... More 

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Additional Information about Viva Wyndham Azteca

Address: Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Viva Wyndham Azteca 3.5*
Number of rooms: 270
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Also Known As:
Viva Wyndham Azteca Hotel Playa Del Carmen
Viva Azteca
Wyndham Playa Del Carmen
Playa Del Carmen Viva Azteca
Playa Del Carmen Wyndham
Viva Wyndham Azteca Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#28 Top resorts Hotel in Playa del Carmen
#41 On the Beach Hotel in Playa del Carmen
#45 Family Hotel in Playa del Carmen
#64 Romantic Hotel in Playa del Carmen

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