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All 201 Playa del Carmen hotels

Viva Wyndham Azteca

3.5 of 5 Resort (All-Inclusive)   |   Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
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Ranked #69 of 201 Hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed 4 days ago
Denise4290 Saskatoon
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2,240 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saskatoon
Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed at Viva Wyndham Azteca Resort from Dec 6 - Dec 14. It was my second time this year staying at the same resort & I wasn't disappointed. We had an amazing porter Angel who showed us to our room when it was ready as we had arrived early. During our whole stay if he saw us he would... More 

Was this review helpful? Yes 3
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for your review regarding the Viva Wyndham Azteca. It is very nice to read your good remarks about the excellent service given by our employees. Also we are very happy to know that we were able, for the second time, to exceed your expectations and provide you with a enjoyable stay. We look forward to your... More 

Toronto, Canada
Contributor
20 reviews 20 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Excellent reception welcoming us into the resort with a welcome drink. The beach is beautiful! Even better than some 5* resorts down the road. Free WiFi worked well in the lobby, courtyard and main bar. Food was outstanding! Excellent options to satisfy all tongues. The animacion team was truly amazon! Very pleasant, always had a smile on their face and... More 

Was this review helpful? Yes 3
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you at Viva Wyndham Azteca during your recent visit to the Riviera Maya. It is a pleasure to know that you enjoyed our services, facilities and excellent beach front location. Furthermore, we are happy to know that our Animation Team made such a positive impression on you! We look... More 

Chicago, Illinois
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My fiancee and I took our first trip to Mexico and had the great pleasure of staying at this hotel! We are so happy to have encountered the very-friendly staff, always with a smile on their face and happiness from the mutual joy of cultural-exchange. The food available for breakfast, lunch, and dinner was outstanding. The staff from the front... More 

Was this review helpful? Yes 6
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, It is such a compliment when a guest has enjoyed their stay so much that they felt compelled to write a review and thank the staff members individually. We very much appreciate receiving feedback from our guests, and we will be certain to pass along your kind praise to our staff. It was our pleasure to have you... More 

Liverpool, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for two weeks on a family holiday. No better than a 3 star, despite what others say imo. Food is very repetitive and gets boring after a few days. The a la carte service is good, but not matched by the quality of the food. The bedrooms are fine with a great roomy shower. The design of the... More 

Was this review helpful? Yes 1
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, We are sorry your experience did not meet your expectations. It is our priority to satisfy all of our clients and we can assure you that we work every day with great efforts to optimize our services. We remain at your entire disposal. Best regards, General Manager Viva Wyndham Azteca More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 11 nights in October and would struggle to think of a bad think to say. The hotel is small which was perfect for us as we were in a group with several children which often meant going back to our rooms several times a day, the rooms were nice and spacious and clean, the pool was the... More 

Was this review helpful? Yes 3
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear Guest, We would like to express our deepest gratitude for your generous comments and for posting your review on TripAdvisor. It is with great pleasure that we read your positive comments about our facilities, animation activities, Kidsclub program and the food & beverage services. We would be honored to welcome you back for a second unforgettable stay in a... More 

Canon City, Colorado
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My family of four stayed at this resort in November. This a great place to stay if your priority is location. The beach is beautiful. The walk to Playa by beach i and street are both very enjoyable and short. Also very close to the Plaza Playacar. Which my my daughters loved the free wifi and of course the Starbucks... More 

Was this review helpful? Yes 1
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear Guest, Thank you for publishing your review on TripAdvisor. We have previously received your daughter’s comments as well and we appreciate the time invested in informing us about your groups’ experiences at our Resort. We appreciate your positive comments regarding our convenient location in Playacar. Rest assured that we will take your observations into consideration, as they will assist... More 

New Philadelphia, Ohio
Contributor
18 reviews 18 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked with cheapCaribbean.com and saved tons of $$. But, we were more than surprised at the great service and clean room we received. Food was edible and that's about it, but for all inclusive it was more than sufficient!!! If go back this Viva property in a heartbeat! Ps the entertainment staff was spectacular

Was this review helpful? Yes 1
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for publishing your excellent 5 star review on TripAdvisor. Our continuous commitment is to provide a quality service to all off our guests. Therefore it is very rewarding receiving your positive feedback regarding your recent stay at our property and your rating of our price-quality relationship. Please do not forget that we will be pleased to... More 

Wisconsin
Contributor
18 reviews 18 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been to this part of Mexico 20+ times and the entertainment/sport staff here are the best I have experienced. This was a girl trip, not a family trip this time, so having the best looking men at this resort was an absolute plus!! We got to know Lauren, Ulisis, Edgar, Jonathon, Mario and Christian rather well and they... More 

Was this review helpful? Yes 5
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear Guest, We appreciate your valuable feedback about the stay you had at the Viva Wyndham Azteca. It is extremely rewarding to read your positive comments and we are glad to know that your first stay at Viva Wyndham Azteca exceeded your expectations. Your special mention of the animation staff that enhanced the quality of your trip is greatly appreciated.... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My partner and i went to Mexico for our first holiday together we stayed at viva Wyndham Azteca a beautiful hotel in a amazing location. The beach is stunning and only a minuet walk from the pool(not even that) and the entertainment staff where so friendly and made the effort to talk to everyone in lots of languages ,the waiters... More 

Was this review helpful? Yes 1
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you very much for taking the time to write such a positive review about the Viva Wyndham Azteca on TripAdvisor. We are so glad to hear that you thoroughly enjoyed your first visit to Mexico and that the Viva Wyndham Azteca contributed in making this holiday turn into an unforgettable experience! Your comments about our staff make... More 

Brighton and Hove, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our first long haul holiday (coming from the UK) and i must say on the whole we were satisfied with things, the easiest way would be to break things down........ Reception: It must be said this was NOT the hotels fault but they could have dealt with the situation so much better! Upon arrival we were greeted with... More 

Was this review helpful? Yes 5
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for publishing your positive review on TripAdvisor and sharing your experiences with other travelers. Our continuous commitment is to provide quality services to all off our guests and therefore it is very rewarding receiving your positive feedback regarding your recent stay at our property. We are delighted to hear that you will be recommending our Resort.... More 

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Additional Information about Viva Wyndham Azteca

Address: Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Viva Wyndham Azteca 3.5*
Number of rooms: 270
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Also Known As:
Viva Wyndham Azteca Hotel Playa Del Carmen
Viva Azteca
Wyndham Playa Del Carmen
Playa Del Carmen Viva Azteca
Playa Del Carmen Wyndham
Viva Wyndham Azteca Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#32 Top resorts Hotel in Playa del Carmen
#43 On the Beach Hotel in Playa del Carmen
#45 Family Hotel in Playa del Carmen
#64 Romantic Hotel in Playa del Carmen

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