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All 200 Playa del Carmen hotels

Viva Wyndham Azteca

3.5 of 5 Resort (All-Inclusive)   |   Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
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Ranked #75 of 200 hotels in Playa del Carmen
A recent review
3 of 5 stars reviewed 1 week ago
wildpony0364 New Baltimore, Michigan
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2,059 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
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English first
New Baltimore, Michigan
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We just came home from Mexico Aug 9th. I always read reviews and so wish I would have listen to the comments on this hotel. My daughters graduated from high school and wanted to make a return trip to Mexico. We stayed in Cancun last yr so decided to try Rivera Maya. This Hotel was very clean with a tropical... More

Was this review helpful? Yes 1
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear Guest, Thank you for sharing your comments with us on your recent vacation at the Riviera Maya. We appreciate your positive comments about our beautiful pool and beach. Nevertheless we regret to hear that your experience did not meet your expectations. Your comments will help us evaluate our amenities and services. Thank you for the opportunity to serve you... More

wales
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Just arrived back after a 2 week stay at the Viva Wyndham Azteca - we had a briliant holiday and loved this hotel - When we arrived we did have a slight problem with the rooms we'd requested (Ground floor interconnecting) We were actually allocated 3rd floor no interconecting rooms - but we went straight back to reception and Angel... More

Was this review helpful? Yes 3
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Reading your positive review is a real reward for the entire team here at Viva Wyndham Resorts and we are very happy to know we have achieved our goal of offering you a memorable stay at our Viva Wyndham Azteca Resort. We are delighted to hear that you and your family had such a pleasant stay while enjoying... More

pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The location of the hotel was nice. Along the beach however not too many things such as restaurants in walking distance. Food at the buffet was terrible. Utilize the restaurants for good food. Staff was very friendly especially the entertainment staff, Fernando, Dennis, Virginia, Raul and my favorite Christian! Bartenders Berto and Manual are top notch and always ready to... More

Was this review helpful? Yes
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, It is such a compliment when a guest has enjoyed their stay so much that they felt compelled to write a review. We very much appreciate receiving feedback from our guests, and we will be certain to pass along your kind praise to our staff. It was our pleasure to have you stay with us at the Viva... More

Burbank, California
Contributor
17 reviews 17 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Absolutely loved this place! I cannot find one negative. First, we were greeted by a great front desk staff who really took care of us. The room we had was great! Spacious, comfortable, and clean. The grounds were also outstanding. You can't go wrong, the pool is in a great location, the ocean is perfect, being so close to the... More

Was this review helpful? Yes 3
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you for your kind and detailed review of our Resort, its facilities and services. We are very glad to read that everything corresponded to your expectations and that we were even able to exceed them when it comes to customer service and the selection of a la carte restaurants. Thank you so much for your enthusiastic and... More

Novi
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been to this all inclusive hotel many times. It is unpretentious but very comfortable. It is on the smaller side of the hotels in the Playacar area, and that is what we like about it. Each time we go back improvements have been made to the rooms, the grounds, the beach, and the food. I love that you... More

Was this review helpful? Yes 8
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you for having taken the time to write this excellent review about your recent stay at the Viva Wyndham Azteca. We sincerely appreciate your preference and we are extremely grateful to receive your positive and motivating comment in regards to the improvements implemented in our Resort. It would be a pleasure for us to welcome you back... More

Novi, Michigan
Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is our ninth stay here since 1999 and was our best yet. Everyone was friendly and helpful as always. The food has always been good, but seemed a little better this time. Being an all-inclusive, you can enjoy great variety of food and drink all day and evening long. The rooms are spacious and clean. There were several upgrades... More

Was this review helpful? Yes 5
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, There is no greater compliment then to hear from our loyal guests that their stays are exceptional time and time again. It is wonderful and extremely rewarding to hear that you thoroughly enjoyed your recent stay at the Viva Wyndham Azteca and that the improvements that have been implemented are of your liking. We truly appreciate it when... More

Boston, MA
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First off let me say that I have been to Mexico 10 times. I love staying in Playa del Carmen more than Cancun. I usually stay at Viva Maya. When I went to book Maya back in April they didn’t have any rooms available the second week of July so I booked Azteca. Prior to staying at Azteca I had... More

Was this review helpful? Yes 5
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, We would like to thank you for sharing your review with other travelers on TripAdvisor. We truly appreciate you choosing Viva Wyndham Resorts as your vacation destination. We are thrilled to hear you had an excellent time at the Viva Wyndham Azteca and hope that your review will help other vacationers to choose us. We are glad to... More

Chicago, Illinois
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This will be the first bad review I have written and with very good reason. I travel to the cancun area twice a year and try to stay at different resorts each time. This trip we came to celebrate my younger twin sisters' 21 birthday. Unlike the quiet higher end adults only resorts,we booked our stay with the Viva Wyndham... More

Was this review helpful? Yes 7
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for taking the time to write your feedback regarding your experiences at our hotel. We sincerely appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations and services. As soon as we read your Review published on TripAdvisor all of your comments were evaluated and they were brought to... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

One of best vacations ever! We spent one amazing week at Viva Wyndham Azteca. We were impressed with this small hotel, how clean the room was, how courteous and attentive the staff was and what great service everyone provided. The food was very good, the fruits extremely fresh and the menu was varied. Enjoyed the pasta station very much (mostly... More

Was this review helpful? Yes 2
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for publishing your positive review on TripAdvisor. It is a joy to hear that we achieved our constant goal of offering our guests an unforgettable stay at our property. Your positive comments regarding the cleanliness of our rooms, the freshness of our food and the excellent customer services provided by our employees truly honor us. Rest... More

2 reviews
4 of 5 stars Reviewed 3 weeks ago

Excellent place for the family. Great people. Animation group is very helpful. Is our 6 time we visit the hotel and every time is better!!! The best time for visiting the hotel is June. In July is full. But even that is "great". Hope we can come in December for the holidays and check how is the service in that... More

Was this review helpful? Yes 1
VivaWyndhamAzteca, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Reading your positive review about your sixth visit to our hotel is a real reward for the entire team here at Viva Wyndham Resorts. We are delighted to know that we have achieved our goal of offering you another memorable stay at our Viva Wyndham Azteca Resort. Furthermore we look forward to your upcoming visit in December. The... More

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Additional Information about Viva Wyndham Azteca

Address: Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Viva Wyndham Azteca 3.5*
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Also Known As:
Viva Wyndham Azteca Hotel Playa Del Carmen
Viva Azteca
Wyndham Playa Del Carmen
Playa Del Carmen Viva Azteca
Playa Del Carmen Wyndham
Viva Wyndham Azteca Riviera Maya/Playa Del Carmen, Mexico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#37 Top resorts Hotel in Playa del Carmen #46 Family Hotel in Playa del Carmen #48 On the Beach Hotel in Playa del Carmen #65 Romantic Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
Be close to everything. White sand beaches. Mayan ruins. Lush jungles. A championship golf course. And exciting nightlife. The Wyndham Azteca All-Inclusive Resort, a stunning resort on the breathtaking Mayan Riviera on the east coast of the Yucatan, has it all. And it's just 45 minutes from Cancun International Airport in Mexico. Explore captivating Mayan ruins. Find your own private seaside cove, or experience the fun in the sun and nightlife of Playa Del Carmen, just two miles away. ... more   less 
Number of rooms
270

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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