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Hotel class 3.0 of 5
Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
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Reviews you can trust

82% Recommend
4.0 of 5 stars 611 reviews
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By trip type
All (611)
[ Date ] [ Rating ]
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4 of 5 stars
ThreeOfUs   15 contributions
Fresno, CA
Nov 17, 2009 | Trip type: Couples New
3/3 found this review helpful

We found this to be a very clean resort -- rooms, restaurants, grounds, pool, beach. We felt it was a good value for the money. The staff were friendly and would greet us no matter what they were doing. The service at the buffet was hit or miss—sometimes we had servers taking away our plates and offering us drinks, sometimes... more

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5 of 5 stars
Gloria037   1 contribution
Vancouver
Nov 14, 2009 | Trip type: Family New
3/3 found this review helpful

The location and amenities are excellent. The staff were the best I've encountered in all my travels--very responsive to any request. The housekeeping staff are unbelieveable--they cleaned everything from top to bottom every day. The food/restaurants had good variety and quality and again the staff were superb! Maintenance of the grounds was also top notch. I would have no hesitation... more

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4 of 5 stars
BRIDGETKELLY   2 contributions
WINDSOR ON.
Nov 11, 2009 | Trip type: Couples
4/4 found this review helpful

My husband and I are just back from a one week stay at the Viva Wyndam Azteca. We were there Nov 2 -9th. Our all inclusive package came with Sunwing vacations. All of our flights were on time and we have no complaints with their air service. The bus ride to the hotel took about 2 hours as we were... more

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3 of 5 stars
facelessdrone2005   4 contributions
KC MO
Nov 2, 2009 | Trip type: Solo travel
6/10 found this review helpful

I didn't like the hotel because: 1) They make you wear a wristband at all times that makes you feel like cattle and that instantly tags you as a tourist if you leave the premises. In hindsight, staying at an all-inclusive wasn't a good idea for me, because I felt compelled to eat the generic (but still good) hotel food... more

Management response from
VivaWyndhamAzteca, General Director

Dear Customer, Thank you for sharing with us your comments on your recent vacation at Viva Wyndham Azteca. I can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities. We apologize for any inconvenience that you might have experienced during your...

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4 of 5 stars
JojoBreda   4 contributions
Breda, The Netherlands
Nov 1, 2009 | Trip type: Family
5/5 found this review helpful

We booked a 3 week vacation in Cancun Oasis Viva Beach, after 12 day's we had enough of al of the noise and drunken people who came back in the night and kept us out of our sleep. The staff hardly spoke Englisch. We were moved to Viva Wyndham Azteca and wished we were there before. Quick check in, nice... more

Management response from
VivaWyndhamAzteca, General Director

Dear Customer, Thank you for choosing Viva Wyndham Azteca as a destination for your recent vacation. We are glad to know that your stay at our property was pleasant and that you enjoyed our facilities and services. We look forward to your return visit and again thank you for recommending our Resort. Best regards, Renzo Chiapello General Director Viva Wyndham...

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4 of 5 stars
clayxblade   32 contributions
chesterfield, england
Oct 15, 2009 | Trip type: Couples
10/10 found this review helpful

Myself and my partner had a cracking two week stay at the Azteca, i picked this property because i didn`t want to go to a mega resort such as the Riu`s, all you could want is here in a lovely small-ish package, as many have posted, the beach is stunning, the water, for the most time is crystal clear, you... more

Management response from
VivaWyndhamAzteca, General Director

Dear Customer, I really want to thank you for the positives comments that you have published on TripAdvisor about your recent stay at Viva Wyndham Azteca. We are grateful for your positive review and especially we are happy to know that you had a wonderful experience during your stay with us. Thank you for recommending our property. It will be...

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4 of 5 stars
jg1407   1 contribution
Rhode Island
Oct 11, 2009 | Trip type: Couples
6/6 found this review helpful

We just got back from a one week stay at Mexico. We stayed at the Viva Wyndham Azteca. We had a great time. The resort was very clean, the staff very friendly, and the beach was great. We ate twice at the Italian restaurant and had wonderful meals both nights. The buffet was good and we had plenty to eat... more

Management response from
VivaWyndhamAzteca, General Director

Dear Customer, On behalf of Viva Wyndham Azteca I want to thank for your positive comments about your recent stay at our property. Your review makes us feel very happy because it means that we achieved our constant goal; to exceed our clients’ expectations. We look forward to your return visit and again thank you for choosing and recommending Viva...

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4 of 5 stars
wubar   4 contributions
Philadelphia
Oct 9, 2009 | Trip type: Couples
5/5 found this review helpful

This was our first stay at an all-inclusive resort, and we were not disappointed. Resort was very clean, and our room had a nice view of the pool and the beach. The sandbags in the surf were less than pleasing to the eye, but they weren't the only resort with them. Food in the specialty restaurants was very good, the... more

Management response from
VivaWyndhamAzteca, General Director

Dear Customer, I want to thank you for taking time to write your review on Trip Advisor about your vacation at Viva Wyndham Azteca. It is very important to us to receive remarks as yours because our clients’ opinion is the most reliable source to know that we are providing a good service. Of course your observations are important too...

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5 of 5 stars
travelbugfam   1 contribution
Philadelphia
Oct 9, 2009 | Trip type: Family
8/8 found this review helpful

For our first trip to the Riviera Maya, we wanted to stay at a smaller, more intimate resort and the Viva Wyndham Azteca was the perfect choice. From the moment we arrived by shuttle from the airport (45 minutes) to our last leisurely breakfast in the courtyard-facing buffet, we never felt rushed and always found the staff warm and accommodating.... more

Management response from
VivaWyndhamAzteca, General Director

Dear Customer, The Viva Wyndham Azteca team wants to thank you for the wonderful review that you have published on Trip Advisor. We are glade to know that your family vacation at our property was as enjoyable as you expected. Your kind words about our staff are a big motivation for them. We will share your review with them because...

Amazing
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5 of 5 stars
ali3071   4 contributions
Gwent, South Wales
Oct 6, 2009 | Trip type: Couples
4/4 found this review helpful

I have just got back today after spending 2 of the best weeks of my life in paradise! I am compelled to write a review as myself and my partner enjoyed it so very much. Food was great, the Maya and Italian restaurants both excelling themselves. The Bamboo restaurant was shut due to the off season, but there was still... more

Management response from
VivaWyndhamAzteca, General Director

Dear Customer, After reading your review about your recent stay at Viva Wyndham Azteca, I really want to thank you for the fabulous comments that you have published on this forum. This kind of congratulations makes us feel very proud and it encourages us to continue working hard. Thank you for recommending Viva Wyndham Azteca. We look forward to your...

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Viva Wyndham Azteca Also Known As

  • Viva Azteca
  • Wyndham Playa Del Carmen
  • Playa Del Carmen Viva Azteca
  • Playa Del Carmen Wyndham
Address: Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
Playa del Carmen Hotels Viva Wyndham Azteca
4.0/5.0
611