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All 198 Playa del Carmen hotels

Viva Wyndham Azteca

3.0 of 5 Resort (All-Inclusive)   |   Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
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82%
Ranked #73 of 198 hotels in Playa del Carmen
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
Maria A Toronto, Canada
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1,935 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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English first
Toronto, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

Viva Azteca is a very clean resort. The staff are very friendly. It is very safe to walk to Playa del Carmen shopping area. We used the Maya as well and we liked both resorts. If you want a very quiet and relaxing atmosphere but not boring, this is the right resort for you. If you want to stay up... More

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Edmonton, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a small hotel, about 120 rooms, so if you are wanting one of the larger resort experiences this is not the place for you. My husband and I stayed here for 7 nights and had a wonderful experience. This is largely a hotel for older couples and some families, not a hotel for young singles. If you want... More

Was this review helpful? Yes 5
VivaWyndhamAzteca, General Manager at Viva Wyndham Azteca, responded to this review

Dear guest, It is such a compliment when a guest has enjoyed their stay so much that they felt compelled to write a review. We very much appreciate receiving feedback from our guests and we are glad to know that you had the chance to enjoy your vacation at our resort. It was our pleasure to have you stay with... More

Norwich, Canada
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We loved this hotel and will definately be back. Our room was beautiful and immaculately clean. We had a corner room with a pool view and a beach view. The chairs on the patio were a bit small and uncomfortable but we were told they are in the process of changing them. They could do with a few hanging hooks... More

Was this review helpful? Yes 4
VivaWyndhamAzteca, General Manager at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for publishing your positive review on TripAdvisor and sharing your experiences with other travelers. Our continuous commitment is to provide quality services to all off our guests and therefore it is very rewarding receiving your positive feedback regarding your recent stay at our property. We are delighted to hear that you will be returning to our... More

Regina
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This resort is rated as a 4 star but it really is only a 2-3 star. We totally paid too much for what we got. I have been to Mexico 11times and this has been my first disappointment. And this is the first review I have written so that's telling you sometime. We also paid for the VIP upgrade which... More

Was this review helpful? Yes 2
VivaWyndhamAzteca, General Manager at Viva Wyndham Azteca, responded to this review

Dear guest, First of all we would like to thank you for choosing the Viva Wyndham Azteca for your vacation. The opinions of our guests are of the utmost importance to us and our main source of information to improve our facilities and services. We truly regret not having been able to fulfill your expectations and we would like to... More

newyork
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First let me say, the resort is small, if you need a four star and a big room full of all the amenities you think you need, don't book this resort. We loved the service at the pool/bar area, a couple of dollar bill tips goes a long way for service..The rooms were small and outdated, clean, but not convenient... More

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VivaWyndhamAzteca, General Manager at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you so much for your valuable comments on your family vacation at Viva Wyndham Azteca. It is very important to us to receive feedback from our guests and rest assured that your comments will be taken into consideration. We are very pleased to know that your daughter had such a fun time in our Kids Club that... More

Des Moines, Iowa
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family of four (son- 13y/o and daughter- 18 y/o) stayed here along with our friends (another family of four) during peak season- Spring Break (Mar 13-21). We have been to MX numerous times (all Riviera Maya) but never during Spring Break. Although the price was a bit more during this time than when we usually travel, we were not... More

Was this review helpful? Yes 3
VivaWyndhamAzteca, General Manager at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you and your family at the Viva Wyndham Azteca during your recent vacations. It is a pleasure to know that you were able to enjoy our services and facilities. Our customer’s satisfaction is our constant goal. Knowing we reached this goal in your recent stay is very rewarding for... More

Vancouver
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our 2nd stay (first time in 2010) at the Azteca, and it was even better than the last time. First things- the value. With our spring break dates and 3 teenagers, the next cheapest all inclusive on the Mayan Riviera was almost TWICE the price, with many clocking in at nearly 3 times. And the Azteca beach is... More

Was this review helpful? Yes 2
VivaWyndhamAzteca, General Manager at Viva Wyndham Azteca, responded to this review

Dear guest, We would like to thank you for sharing your review with other travelers on TripAdvisor. We truly appreciate you choosing Mexico and especially our resort for your family vacation. We are thrilled to hear you had an excellent time with your family and hope that your detailed review will help other travelers to choose us. Thank you so... More

Toronto
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Viva Wyndham Azteca We were here Mar 16-23 for my wedding and my sister in law's renewal of vows. We picked this resort bc it was very close to Playa del Carmen and it was a small resort. We wanted to be able to go into town easily. We had a group of 37 ppl, so it was good that... More

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VivaWyndhamAzteca, General Manager at Viva Wyndham Azteca, responded to this review

Dear Guest, Thank you very much for your kind comments and for taking the time to post your review on TripAdvisor. We are very pleased to learn that you enjoyed your stay at our beautiful resort. We are grateful for your remarks and especially we are happy to know that you had a wonderful Wedding day and a pleasant honeymoon... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This was my first time in Mexico and in the nicer part and my overall experience was just ok. Stayed here for my sister's wedding from March 16-23. We stayed in room 2130, an adjourned room. Overall it was an average resort. Check in took awhile. The check in desk was small. I traveled with my husband and 8.5 month... More

Was this review helpful? Yes 2
VivaWyndhamAzteca, General Manager at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you for sharing your comments with us on your recent vacation at Viva Wyndham Azteca. We regret the inconveniences that you might have experienced during your recent vacation at our resort. We take our guest’s opinions very serious and therefore rest assured that your comments will be taken as valid points that will assist us in our... More

Detroit Lakes
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We would stay at this resort again. We loved the size of the resort as we don't like the mega big resorts. It was nice having a sister property just a few resorts down to use. the beach is beautiful and the location is awesome! The food was good; other than you have to ask for bacon at the egg... More

Was this review helpful? Yes 1
VivaWyndhamAzteca, General Manager at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you so much for your valuable comments on your vacation at Viva Wyndham Azteca. It is very important to us to receive feedbacks and to know that you had a pleasant vacation. Please remember that we will be glad to welcome you back at Viva Wyndham Azteca. Sincerely, General Manager Viva Wyndham Azteca More

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Additional Information about Viva Wyndham Azteca

Also Known As:
Viva Wyndham Azteca Hotel Playa Del Carmen
Viva Wyndham Azteca Hotel
Viva Azteca
Wyndham Playa Del Carmen
Playa Del Carmen Viva Azteca
Playa Del Carmen Wyndham
Viva Wyndham Azteca Riviera Maya/Playa Del Carmen, Mexico
Address: Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#37 Top resorts Hotel in Playa del Carmen
#45 On the Beach Hotel in Playa del Carmen
#46 Family Hotel in Playa del Carmen
#88 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Viva Wyndham Azteca 3*
Official Description (provided by the hotel):
Be close to everything. White sand beaches. Mayan ruins. Lush jungles. A championship golf course. And exciting nightlife. The Wyndham Azteca All-Inclusive Resort, a stunning resort on the breathtaking Mayan Riviera on the east coast of the Yucatan, has it all. And it's just 45 minutes from Cancun International Airport in Mexico. Explore captivating Mayan ruins. Find your own private seaside cove, or experience the fun in the sun and nightlife of Playa Del Carmen, just two miles away. ... more   less 
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