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All 201 Playa del Carmen hotels

Viva Wyndham Maya

3.0 of 5 Resort (All-Inclusive)   |   Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
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Ranked #90 of 201 Hotels in Playa del Carmen
A recent review
5 of 5 stars Reviewed April 14, 2011
MyPhilosophy Toronto, Canada
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3,956 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Viva Wyndham Maya
See the most recent reviews
Toronto, Canada
Contributor
13 reviews 13 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 14, 2011

awesome awesome awesome service, awesome food... great safe location. I don't care what people say about Mexico, it is safe. I encourage people to go here if you are looking for a great place to chill during the day and party at night! They put on awesome shows at night, great drinks. Can't wait to get back there!

Was this review helpful? Yes 1
VivaWyndhamMaya, General Manager at Viva Wyndham Maya, responded to this review

Dear Customer, Thank you for choosing Viva Wyndham Maya as a destination for your vacation. We work every day with the commitment to provide a quality service to all of our guests. It is a joy to hear that we achieve our constant goal in your recent visit at our property. Also your observations are important, they will be considered... More 

Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 11, 2011

Travelled there with my family, 2 kids ages 7 and 10. They had a blast. Nice and cozy not too large so we didn't have to worry about losing each other. The kids had more freedom than other resorts that we have gone to. It was not too busy. The rooms were clean but beware of the beds, very very... More 

Was this review helpful? Yes 3
VivaWyndhamMaya, General Manager at Viva Wyndham Maya, responded to this review

Dear Customer, Thank you for letting us knows that you had a pleasant vacation at Viva Wyndham Maya. We want to express our happiness after reading that you enjoyed our Resort. It is a pleasure to know that we exceed your expectations because it is our constant goal. We look forward to your return visit and again thank you for... More 

Toronto, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 7, 2011

For starters, this place has all ages! The pool is amazing, the ocean, i could talk for hours on end about it! I recommend you go to the Scuba Cariabe and go snorkelling. The food was amazing, all different kinds! Like on monday's it Italian tuesday its Mexican etc. There is wifi in 2 places, the bar and main area.... More 

Was this review helpful? Yes 3
VivaWyndhamMaya, Guest Relations Manager at Viva Wyndham Maya, responded to this review

Dear Customer, Thank you for choosing Viva Wyndham Maya to spend your recent vacations. We appreciate your comments about our services and it honors us the compliments that you mention about our Resort. It encourages us to continue working hard to offer an excellent service. Please do not forget that we will be pleased to welcome you back at Viva... More 

Edmonton
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 26, 2011

My husband and I stayed at this resort from March 16-23 with our 19-year-old daughter and her friend. It was OK but I would not return - nor would I recommend it. Firstly, we booked and paid for two rooms. When we checked in, they said that they didn't have two rooms for us, only one, so they wanted to... More 

Was this review helpful? Yes 2
VivaWyndhamMaya, General Manager at Viva Wyndham Maya, responded to this review

Dear Customer, We would like to thank you for taking time to write your comments about your recent stay with us. All of our client's observations and concerns are very important to us since it is the best source of information to improve our services and facilities. I can assure that your review will be seriously considered to achieve our... More 

knoxville, tn
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 26, 2011

Took 3 teenagers for spring break and wanted something affordable, casual with a great beach. Viva Wyndham was much better than I had expected. The teens loved the buffet style food with something different every day (fried ice cream, sopapillas,etc). Always a pasta stand, omelette station, taco bar where it is prepared with the toppings you pick. Out of 5... More 

Was this review helpful? Yes 6
VivaWyndhamMaya, General Manager at Viva Wyndham Maya, responded to this review

Dear Customer, It is a pleasure to receive your positive feedback regarding your recent vacation in the Mayan Riviera. The Viva Wyndham Maya team appreciates your valuables comments since for us our customers' satisfaction is our priority. Thank you for choosing to stay with us and please do not forget that we will be glad to welcome you back at... More 

Canada
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 25, 2011

I went to Viva Maya with two adult members of my immediate family. I will write about my experiences based on different categories: 1)Check-in - We were served a glass of fruit punch as we waited for our turn. This went very smoothly. The bellboy had a bit of an an attitude when I tried to tip him for carrying... More 

Was this review helpful? Yes 1
VivaWyndhamMaya, Guest Relations Manager at Viva Wyndham Maya, responded to this review

Dear Customer, Thank you for writing your feedback on Trip Advisor. Our clients’ opinion is very valuable because we can work on your observations to get better in our services. We regret not have been able to fulfill your expectations during your visit at Viva Wyndham Maya. Again thank you for the opportunity to provide you with our services at... More 

Montreal
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 24, 2011

I just come back from the Viva Wyndham Resort in Riviera Maya and I had an AMAZING week! This resort is just perfect, not too big, a beautiful beach, excellent food & drinks, excellent service in general, great shows every night and an exceptional animation team (specially Milton and Hector) !!!!!! Can't wait to return.......

Was this review helpful? Yes 3
VivaWyndhamMaya, General Manager at Viva Wyndham Maya, responded to this review

Dear Customer, It is a great reward to all the Viva Wyndham Maya team receives your positive review. We are really glad to know that you had an unforgettable stay at our Resort. We look forward to welcome you back again to provide you an excellent service. Kind regards, More 

Vancouver, Canada
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 22, 2011

My family just got back from a one week stay at the Viva Wyndam Maya, and let me tell you one week was not enough! We have been to 5 different hotels in Mexico and this one was, by far, our favourite. We travelled with 2 adults and 12 and 14 year old girls. When we first arrived we were... More 

Was this review helpful? Yes 8
VivaWyndhamMaya, General Manager at Viva Wyndham Maya, responded to this review

Dear Customer, It is gratifying to know that you and your family had a great time at Viva Wyndham Maya. Your satisfaction is our reward. Thank you for recommending our Resort on TripAdvisor. It will be a pleasure to receive you again to provide you an excellent vacation. Kind regards, More 

New Haven, Connecticut
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 21, 2011

We traveled to Viva Maya in March 2011 and had a great time. The service, especially the bartenders/waitstaff, cleaning staff, activity staff and grounds people, was especially notable. The front desk & concierge could be friendlier. We loved the beach and pool. We booked the lowest price room (through Expedia) and ended up with an ocean view, mini bar with... More 

Was this review helpful? Yes 3
VivaWyndhamMaya, General Manager at Viva Wyndham Maya, responded to this review

Dear Customer, Thank you so much for your comments. We are glad to know that you spend excellent vacations at Viva Wyndham Maya, it means that we have achieved our commitment: to exceed our clients’ expectations. Again thank you for your kind words and we hope to serve you again very soon at Viva Wyndham Maya. Kind regards, More 

Braintree MA
Top Contributor
56 reviews 56 reviews
17 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed March 19, 2011

Let me say I'm not a first timer from Saskatchewan, or a honeymooner from Slovenia. I'm a middle class guy from Boston who has been a few places. This resort is older and poorly equiped to serve the large crowd it attracts through pricing. I felt sorry for the staff who seemed to be working like dogs to keep up.... More 

Was this review helpful? Yes 6
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Hotel Summarization (Beta)

What travelers say

  • Very good(43)
  • Snack bar(38)
  • Entertainment staff(21)
  • Great time(19)
  • Buffet food(13)
  • Pool area(12)
  • Cab ride(9)
  • Nightly shows(9)
  • Many people(8)
  • Mexican restaurant(8)

Additional Information about Viva Wyndham Maya

Address: Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Viva Wyndham Maya 3*
Number of rooms: 480
Reservation Options:
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Also Known As:
Viva Wyndham Maya Hotel Playa Del Carmen
Viva Maya
Wyndham Hotel Playa Del Carmen
Maya Viva Wyndham
Wyndham Playa Del Carmen
Playa Del Carmen Wyndham
Wyndham Maya
Viva Wyndham Maya Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#38 Top resorts Hotel in Playa del Carmen
#44 Spa Hotel in Playa del Carmen
#48 Family Hotel in Playa del Carmen
#53 On the Beach Hotel in Playa del Carmen
#78 Romantic Hotel in Playa del Carmen

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