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All 199 Playa del Carmen hotels

Viva Wyndham Maya

3.0 of 5 Resort (All-Inclusive)   |   Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
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Ranked #93 of 199 hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed yesterday
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3,644 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

Be ready for the sell if you have a credit card. Very friendly staff and great location. Must get the ocean view room. Adds a special note to your holiday. Beer is weak but shots do work. Food is served all day and night. Snack bar has delightful food. Would go again.

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Luton, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

After reading lots of previous reviews I was really worried about going to this hotel but I can honestly say we all had a great time. Check in - We arrived about 5.30pm and checked straight in, having emailed the hotel before I left as my friend had just celebrated a special birthday and an upcoming anniversary they obliged and... More

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Staten Island, New York
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Ok here it goes: Upon check in rooms where not ready i advised from desk Nicolas that I needed 2 rooms near each other since we r a family of 5. I also requested bldg 3 well he wasn't happy that I requested that bldg tried to talk me out of it and when we got the 2 rooms in... More

Was this review helpful? Yes 1
New Jersey
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We spent a week at the Viva 8/11-8/18 (2 adults, 2 children (9,13). We had a wonderfu time! If you want a clean, friendly, budget resort then you won't be dissapointed! This hotel and all it has to offer was a great deal for the price. We requested a room in the quieter side of the hotel (room in the... More

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Providence, Rhode Island
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Hola! We spent a week at the Viva Maya 8/5-8/12. We had requested 4 rooms in the same block and were happily accommodated. They were unable to accommodate our king request, but kindly gave me a room with a pool and partial ocean view! Warning-this means loud showtime noise between 9-11pm, but this was not a bother to me. Rooms... More

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UK
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a week. The hotel is pretty good with good pools and great access to the beach. We never struggled to find somewhere near the pool or beach. Food was good, especially in the Mexican restaurant, the food was brilliant. I think 3 restaurants as well as a snack bar and the buffet hall stops the monotony... More

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VivaWyndhamMaya, Director General at Viva Wyndham Maya, responded to this review

Dear Guest, Thank you very much for your kind comments and for taking the time to post your review on TripAdvisor. It is a pleasure to know that you were able to enjoy our services and facilities and that you will be coming back for a second enjoyable stay at the Viva Wyndham Maya. Our customer’s satisfaction is our constant... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a 2 week family holiday at this hotel. We loved it!! The rooms are fairly basic but very clean , the maids clean every day and change sheets and towels. The food is good but what you would expect from an all inclusive. There is 4 al a carte restaurants and 3 at the sister hotel Azteca... More

Was this review helpful? Yes 3
VivaWyndhamMaya, Director General at Viva Wyndham Maya, responded to this review

Dear customer, It is extremely satisfactory to receive your positive review and to know that we fulfilled your expectations during your stay at Viva Wyndham Maya. Thank you for recommending Viva Wyndham Maya and please do not forget that we will be pleased to welcome you back anytime. Best regards, General Manager Viva Wyndham Maya More

Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed in Mid July after a week on Royal Caribbean Cruise (Western Carib). General area of Playacar is good (Gated Community) and safe. Originally was allocated a room 1154 which was on the left hand side of the U shape as you walk from reception heading towards beach and pool area. Size wise rooms are OK but are very dated... More

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VivaWyndhamMaya, Director General at Viva Wyndham Maya, responded to this review

Dear customer, Thank you for choosing our Resort as the destination for your recent vacation to the Riviera Maya. We appreciate your good comments about the service provided by our Reception Staff and our privileged beach front location in the gated Playacar community. Nevertheless we regret not having been able to fulfill your expectations and we would like to thank... More

Florida
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family traveled to the Viva Wyndham Maya to celebrate an anniversary and a milestone birthday. This was our first "all-inclusive" vacation having opted to take cruise vacations in the past. The ages in our party ranged from 12 to 70, and I we were delighted that there was something for everyone to enjoy. Our grandchildren loved the non-stop sporting... More

Was this review helpful? Yes 2
VivaWyndhamMaya, Director General at Viva Wyndham Maya, responded to this review

Dear guest, Reading your positive review is a real reward for the entire team here at Viva Wyndham Resorts. We are delighted to know we have achieved our goal of offering you a memorable ‘all inclusive’ stay at our Viva Wyndham Maya Resort. Your kind remarks regarding our staff members Alfonso and Maximo make us very proud. It is also... More

Fort Collins, Colorado
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My girlfriend and I visited the VWM in June 2014. The grounds of the hotel were in amazing condition, and the upkeep on them was phenomenal. The beach was absolutely amazing, and there were always chairs available, no matter what time of day we went. The rooms were pretty standard, but were clean. The AC was AMAZING, myself being a... More

Was this review helpful? Yes 2
VivaWyndhamMaya, Director General at Viva Wyndham Maya, responded to this review

Dear customer, We really appreciate your excellent review published on TripAdvisor. We are grateful for your remarks in regards to our beautiful grounds and beach area and we are particularly happy to know that you had a great vacation at our Resort. Thank you for recommending Viva Wyndham Maya and please do not forget that we would be delighted to... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(43)
  • Snack bar(38)
  • Entertainment staff(21)
  • Great time(19)
  • Buffet food(13)
  • Pool area(12)
  • Nightly shows(9)
  • Cab ride(9)
  • Other resorts(8)
  • Mexican restaurant(8)

Additional Information about Viva Wyndham Maya

Address: Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Viva Wyndham Maya 3*
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Also Known As:
Viva Wyndham Maya Hotel Playa Del Carmen
Viva Maya
Wyndham Hotel Playa Del Carmen
Maya Viva Wyndham
Wyndham Playa Del Carmen
Playa Del Carmen Wyndham
Wyndham Maya
Viva Wyndham Maya Riviera Maya/Playa Del Carmen, Mexico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Spa Swimming Pool
Hotel Style
#40 Top resorts Hotel in Playa del Carmen #43 Spa Hotel in Playa del Carmen #50 Family Hotel in Playa del Carmen #58 On the Beach Hotel in Playa del Carmen #79 Romantic Hotel in Playa del Carmen
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Number of rooms
480

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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