My girlfriends and I arrived at the Viva Wyndham Maya on May 12, 2012. Due to an injury one of my girlfriends required a wheelchair. Note: this will cost you $20.00 USD/Day and you will be harrassed repeately for having it! The staff are not helpful or friendly. Safe costs $5.00 USD/Day, there is 1 complimentary bottle of water, after... More

We stayed at the Viva Maya for 4 nights and had a wonderful experience. The rooms are a nice size and very clean. The staff here is exceptional. My only complaint would be a lack of variety at the buffet and snack bars, but overall it was a wonderful, relaxing stay, which is exactly what we were looking for. More

We are really happy and well rested after two weeks at Viva Maya! Service is great, food is great, beach is great. This is the best vacation I have ever had. Special thanks to all the personnel that was taking good care of us- la terrazzo, animators, room maids, restaurants, bars. The neighborhood feels very safe - went jogging in... More

Food in the buffet was very limited and not the best. You are only allowed to go to the a la carte restaurants a couple times based on the lengh of your stay. This didn't make sense to us because the restaurants were pretty empty. The Mexican restaurant was excellent and Italian restaurant was decent. The pool was pretty small.... More

First it should be known that my wife and I are members of the Viva Vacation Club so we get a little better treatment as far as check in, room selection and a la cart reservations than someone who books with outside travel agencies. With that in mind we had a very relaxing time and were thoroughly entertained during our... More

No complaints about the resort, but PLEASE BE AWARE do not use the ATM machine in the hotel lobby, It gives you American dollars but tells you what the charges are in pesos and says on the receipt in pesos even though it gives you American dollars. We cancelled our transaction because we didn't understand the charges and were reassured... More

The room the first night was unpleasant. Small balcony, poor shower and loud. I was in the wrong room. They saw such and put a note under my door during the night.for a room change. Wonderful! Floor level, one step to the beach, Great shower!, nice bed and away from the noise. All inclusive. Food was good and plentiful at... More

I recently stayed for 2 weeks at this beautiful resort with my 3 daughters, aged 16, 18 and 24 years. We were unhappy with our first , ground floor room in the 2000 block. It smelled musty and was quite small. The next day were were able to pick a new, larger, 3rd floor room in the 3000 block with... More

The resort itself is pretty simple, I'd say. The major upside is that it is close to Playa del Carmen; 20-30 minute walk, or a 5 minute ($7, and the cabbies wouldn't negotiate on that at all) cab ride away. Of course, PDC is mostly a huge tourist trap, but it's something to do at night other than just lazing... More