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Hotel class 3.0 of 5
Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
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Reviews you can trust

79% Recommend
4.0 of 5 stars 952 reviews
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2 of 5 stars
bobgreg05   9 contributions
Florida
Nov 19, 2009 | Trip type: Couples New

This is an all-inclusive resort. The pool and beach area are really nice and well maintained. The hotel room was big enough, but sparsely furnished. The beds were below average. The room was spotlessly clean. The buffet dining room was mediocre and the lack of variety from day to day became quite boring. The Mexican and Italian restaurants were very,... more

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4 of 5 stars
banjo2929   11 contributions
BC
Nov 17, 2009 | Trip type: Couples New
3/3 found this review helpful

Upon our arrival (10 a.m.) A room was not made available to us. I have MS and was dead tired after having travelled all day. We should have made arrangemnts for that I guess. Kind of wierd I thought as this Hotel did not appear to be full. I think this is done on purpose so the Sunwing timeshare salespeople... more

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5 of 5 stars
SLPinNewHampshire   1 contribution
New Hampshire
Nov 16, 2009 New
2/2 found this review helpful

A total of 12 people went on this vacation. We were all couples from work. One couple had visited the Viva Wyndham Maya a few times before and suggested we take our vacation there. Glad we did. We are from New England and needed a break from the chilly weather. The weather was about 70-75 degrees. We anticipated Tropical Storm... more

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4 of 5 stars
RichSuitter   3 contributions
Nov 14, 2009 New
2/2 found this review helpful

Staff made you feel welcome from the moment you stepped onto the property and were there to meet your every needs. Meals at the main dining facility were outstanding and variety was great. Service at the pool side bar was entertaining and bartenders very accommodating to drink requests. I found the bed to be somewhat uncomfortable (very hard) and was... more

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4 of 5 stars
oneski   3 contributions
PCB, FL
Nov 9, 2009 | Trip type: Couples
3/3 found this review helpful

We just returned from the Viva Wyndham Maya and thoroughly enjoyed six days at this resort. The resort is conveniently located in the Playacar community within walking distance to Playa del Carmen’s 5th Avenue. We taxied to Quinta Avenida to eat and shop a couple days for about $5 US each way. The food at the resort was plentiful, readily... more

Management response from
VivaWyndhamMaya, General Director

Dear Customer, Thank you so much for your comments. We are glad to know that you spend excellent vacations at Viva Wyndham Maya, it means that we have achieved our commitment: to exceed our clients’ expectations. Again thank you for your kind words and we hope to serve you again very soon at Viva Wyndham Maya. Kind regards, Renzo Chiapello...

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5 of 5 stars
Kamakshi   4 contributions
Rockville MD
Nov 8, 2009 | Trip type: Couples
2/2 found this review helpful

My husband and I went to the Viva Maya and we had such a great time!!! I would definitely go back! Our room was great, very spacious and huge bathroom with shower stall and jacuzzi tub! Balcony overlooking adult pool! I absolutely LOVED the evening performances put on by entertainment/hotel staff. They did an awesome Madonna Tribute, Traditional Mexican dancing,... more

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2 of 5 stars
mswalstad   2 contributions
tampa, fl
Nov 8, 2009 | Trip type: Couples
0/4 found this review helpful

My husband and I went to Mexico to scuba dive and visit with a friend that was meeting us there. Upon check-in, the room we were given had dirty walls and the bathroom was mildewy and disgusting. The towels had stains and were yellow-ish, not to mention ratty around the edges. The service was poor, and even though we were... more

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3 of 5 stars
myname12   2 contributions
chicago
Nov 6, 2009 | Trip type: Friends getaway
1/3 found this review helpful

So we found an incredible deal - 5 nights all inclusive with air - less than $500 - admittedly I wasnt expecting much for a 3 star resort - and it met just that a 3 star resort. Its not awful - but its not fabulous either. I was pleased with our room - it was clean - but the... more

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5 of 5 stars
charw0617   2 contributions
Sunshine Coast BC
Nov 5, 2009
4/4 found this review helpful

This was our first vacation. We had the time of our lives. The staff was great they went beyond expections for us. The entertainment shows at night are spectacular. The food was ok (very repetative but able to eat healthy) This is a great resort for kids!! I would definately make this trip again if I wasnt so fearful of... more

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4 of 5 stars
Toesinthesand1966   14 contributions
Montreal
Nov 1, 2009 | Trip type: Solo travel
5/5 found this review helpful

Flight: Sunwing, nothing impressive. Had to stop in Quebec on the way there and on the way home. Made for a 12 hour trip. Staff on the way down very nice, on the way home, not very impressive. They served pate chinois at 4 a.m. Who does that? Hotel: Check in: Smooth and pretty quick (especially at 4:45 in the... more

Management response from
VivaWyndhamMaya, General Director

Dear Customer, I really appreciate your positive comments published on Trip Advisor. It gives us great pleasure to know that you had the chance to enjoy our services and facilities and especially that you had a great vacation with us. Positive Feedbacks as yours encourages us to work harder to offer good service every day. Also we appreciate your observations...

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Viva Wyndham Maya Also Known As

  • Viva Maya
  • Wyndham Hotel Playa Del Carmen
  • Maya Viva Wyndham
  • Wyndham Playa Del Carmen
  • Viva Wyndham
  • Playa Del Carmen Wyndham
  • Wyndham Maya
  • Viva Wyndham Maya Hotel
Address: Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
Playa del Carmen Hotels Viva Wyndham Maya
4.0/5.0
952