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All 201 Playa del Carmen hotels

Viva Wyndham Maya

3.0 of 5 Resort (All-Inclusive)   |   Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
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Ranked #90 of 201 Hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed 1 week ago
Sally L Kailua-Kona, Hawaii
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3,963 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kailua-Kona, Hawaii
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My family just returned from 5 days at this resort. This was our fourth time to stay in the Playcar area and we were not disappointed this time either. There are three main buildings of rooms, two are near the beach and one is on the other side of the main lobby building. This is where we had our two... More 

Was this review helpful? Yes 1
VivaWyndhamMaya, Director General at Viva Wyndham Maya, responded to this review

Dear customer, It is really satisfactory to receive your positive feedback and to know that we fulfilled your expectations during your stay at Viva Wyndham Maya. We will also take your observations into consideration, as they will assist us in our ongoing commitment to improve our services and facilities. Rest assured that our Food & Beverage department works according to... More 

newfoundland
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We actually really enjoyed Mexico.We knew the hotel was not a five star and We did not have to spend a fortune for this all inclusive,bonus.The rooms were nice and clean however if you have a noisy neighbour who stays out really late or should I say early it will interrupt your snoozing time.Thank goodness it only happened once.The weather... More 

Was this review helpful? Yes
VivaWyndhamMaya, Director General at Viva Wyndham Maya, responded to this review

Dear customer, Thank you for publishing your positive review on TripAdvisor and sharing your experiences with other travelers. Our continuous commitment is to provide quality services to all off our guests and therefore it is very rewarding receiving your positive feedback regarding your recent stay at our property. We are delighted to hear that you will be thinking on returning... More 

Winnipeg
Top Contributor
51 reviews 51 reviews
26 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 1 week ago

We exchanged a 1-bedroom timeshare week with RCI into Viva Wyndham Maya (VWM) and were pleasantly surprised to receive 2 adjoining hotel rooms. The rooms were very large, each with their own Jacuzzi tub, mini fridge, TV, and bathroom. One of the rooms had 2 queen beds, the other had a large king bed. Perfect for a couple with 2... More 

Was this review helpful? Yes 1
VivaWyndhamMaya, Director General at Viva Wyndham Maya, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you and your wife and children at Viva Wyndham Maya during your recent vacations. It is a pleasure to know you enjoyed our comfortable ‘Deluxe’ Rooms and the vast variety of activities organized by our energetic animation team. We are happy to know that we were albe to exceed... More 

Denver
Top Contributor
100 reviews 100 reviews
35 hotel reviews
271 helpful votes 271 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Viva Wyndham Maya (VWM) for 6 days/5 nights in early December. We stayed in a regular room, not an upgraded Vacation Club room. We booked the VWM because we wanted an inexpensive vacation and it was the 2nd or 3rd least expensive resort (packaged with airfare) on cheapcaribbean.com for the dates we wanted... More 

Was this review helpful? Yes 6
VivaWyndhamMaya, Director General at Viva Wyndham Maya, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you and your husband at Viva Wyndham Maya during your recent vacations. It is a pleasure to know that you enjoyed our services and facilities. Furthermore, we are happy to know that we fulfilled your expectations as an all-inclusive Resort and the therefore excellent price-quality relationship rating. Our customer’s... More 

Paradise, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our group of three couples stayed at the VW Maya from Dec. 1 - Dec. 11, originally we made reservations to stay at the Viva Wyndham Azteca. When we arrived to check in we were promptly told that because of being over booked that they were moving us to the VW Maya. At first we were so disappointed as my... More 

Was this review helpful? Yes 3
VivaWyndhamMaya, Director General at Viva Wyndham Maya, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you and your friends at Viva Wyndham Maya during your recent vacations. We are extremely happy to have exceeded your expectations with our comfortable rooms, well maintained grounds and fun and engaging entertainment team. We look forward to your return visit and again thank you for choosing to stay... More 

bemidji minnesota
Contributor
20 reviews 20 reviews
15 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed the week of Nov.29-Dec.6. We arrived at the resort at noon and were checked in very quickly. Room would be ready at 3 so we had a nice lunch then relaxed at the beach for a couple of hours. We got room 1203 and were pleased with the room. Technically ocean view if it weren't... More 

Was this review helpful? Yes 2
VivaWyndhamMaya, Director General at Viva Wyndham Maya, responded to this review

Dear Guest, We would like to express our deepest gratitude for your generous comments and for posting your review on TripAdvisor. Your detailed explanation of your experiences during your stay at our Resort will be extremely helpful for other travelers looking for their next holiday destination. We sincerely appreciate your positive feedback in regards to the customer service given by... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

We went here for our honeymoon and the service and people working here were awful!...seemed like they were being bothered when we had to ask them a simple question. Very un-accommodating! Good was good and a variety but we would not go back to this hotel again unfortunately...

Was this review helpful? Yes 1
VivaWyndhamMaya, Director General at Viva Wyndham Maya, responded to this review

Dear customer, Thank you for choosing our Resort as the destination for your recent vacations. We sincerely apologize for any inconvenience that you might have experienced. Thank you for the opportunity to serve you at our resort. Kind regards, General Manager Viva Wyndham Maya More 

Caledon
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Report on Viva Wyndham Maya from Nov 25- Dec 5. Initially we were booked at sister resort Azteca which is a few minutes away but were told that there was a “maintenance problem in our room” so we would be moved to a superior room at Maya and given $100 US voucher at gift shop for the inconvenience. The upgraded... More 

Was this review helpful? Yes 3
VivaWyndhamMaya, Director General at Viva Wyndham Maya, responded to this review

Dear guest, We would like to thank you for sharing your review on TripAdvisor. We truly appreciate you choosing Mexico and especially Viva Wyndham Resorts for your recent vacation. We are thrilled to hear you had an excellent time and hope that your detailed review will help other visitors to choose us. Your positive comments about the excellent price-quality relationship... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Just returned from a 2 week vaykay-Nov.21-Dec.5/14. When travelling you encounter different cultures, accommodations and food. This resort is no different...granted it's not home but a beautiful friendly place to stay!! The grounds are kept very clean, the beach is beautiful as the staff keep it as clean as they can! You weren't harassed by many vendors!...if you showed you... More 

Was this review helpful? Yes 10
VivaWyndhamMaya, Director General at Viva Wyndham Maya, responded to this review

Dear guest, Thank you for your kind review of our Resort, its facilities and services. We are very glad to read that everything corresponded to your expectations. Thank you for choosing Viva Wyndham Resorts for your stay and we look forward to offering you a second unforgettable holiday at one of our properties in Mexico, The Bahamas or the Dominican... More 

New Delhi, India
1 review
3 of 5 stars Reviewed 3 weeks ago

We stayed here over thanksgiving. Overall good value for money. Staff very service oriented and hard-working. Rooms are basic. The bathrooms seem to have been updated in the recent past, though they could have out some effort into workmanship - somewhat shoddy finishing in my opinion. Mattresses in our room were losing their spring. Food also on the basic side... More 

Was this review helpful? Yes
VivaWyndhamMaya, Director General at Viva Wyndham Maya, responded to this review

Dear customer, We really appreciate your review published on TripAdvisor. We are grateful for your remarks and especially we are happy to know that you had an enjoyable vacation at our Resort. Your insightful comments are also highly appreciated. Your experience and the information you are providing will help us to continually improve our services. It would be a pleasure... More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(43)
  • Snack bar(38)
  • Entertainment staff(21)
  • Great time(19)
  • Buffet food(13)
  • Pool area(12)
  • Cab ride(9)
  • Nightly shows(9)
  • Other resorts(8)
  • Many people(8)

Additional Information about Viva Wyndham Maya

Address: Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Viva Wyndham Maya 3*
Number of rooms: 480
Reservation Options:
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Also Known As:
Viva Wyndham Maya Hotel Playa Del Carmen
Viva Maya
Wyndham Hotel Playa Del Carmen
Maya Viva Wyndham
Wyndham Playa Del Carmen
Playa Del Carmen Wyndham
Wyndham Maya
Viva Wyndham Maya Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#38 Top resorts Hotel in Playa del Carmen
#44 Spa Hotel in Playa del Carmen
#48 Family Hotel in Playa del Carmen
#53 On the Beach Hotel in Playa del Carmen
#78 Romantic Hotel in Playa del Carmen

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