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All 198 Playa del Carmen hotels

Viva Wyndham Maya

3.0 of 5 Resort (All-Inclusive)   |   Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
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Ranked #93 of 198 hotels in Playa del Carmen
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
rgil81 Mundelein, Il
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3,357 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mundelein, Il
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The staff was friendly. Beautiful beach, nice pool, good drinks & awesome swimup bar. Always able to find lounge chairs at the beach or by the pool. Hotel was a good size. Not too big and not too small. The hotel is a short $7 cab ride to 5th ave. Food was good for the most part. My only complaint... More

Was this review helpful? Yes 2
Saint John
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Viva Wyndham Maya- great value and wonderful place-just had a week with friends with Sunwing Really nice staff,hard working to keep the place clean and customers happy. Not asking for tips like in Cuba We had a room in the quieter block which is further from the beach, but still only 4 minute walk 2 bars, the one near the... More

Was this review helpful? Yes 1
Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

This was our second year at this property. We really liked it last year. But this year the food was not good at all. You always find something to eat but i feel the quality went down definitely. Otherwise the facility, staff, and the beach are great. I also experienced that they are not interested in repeat customers as they... More

Was this review helpful? Yes 1
VivaWyndhamMaya, General Manager at Viva Wyndham Maya, responded to this review

Dear Guest, On behalf of Viva Wyndham Maya we would like to thank you for visiting our resort on a second occasion. Thank you very much for taking the time and trouble to bring these points to our attention. Your insightful comments are highly appreciated. Your experience and the information you are providing will help us to continually improve our... More

Alexandria, Kentucky
Senior Contributor
43 reviews 43 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My friends and I stayed here for a week and we had a blast! The staff was wonderful, the room was nice, and now far from the beach. There are two pools, one is secluded and adults only, the other is the main pool by the beach. Neither is huge, but they are adequate. There are two hot tubs plus... More

Was this review helpful? Yes 3
VivaWyndhamMaya, General Manager at Viva Wyndham Maya, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you at the Viva Wyndham Maya during your recent vacation. It is a pleasure to know that you enjoyed our services and facilities. Rest assured that also your comments will be taken into consideration as they will assist us to continuously improve our services and facilities. We look forward... More

montreal
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband & I have stayed at viva wyndham maya 5 times 2011-2014 Jan 2014 & will be there May 2014 . We love the size & the fact that the beach & pool isn't far from everything. The staff is great especially the maids . If your looking for good food I recommend booking the 3 restaurants when you... More

Was this review helpful? Yes 2
VivaWyndhamMaya, General Manager at Viva Wyndham Maya, responded to this review

Dear customer, We really appreciate your review published on TripAdvisor. We are grateful for your remarks and especially we are happy to know that you had a memorable vacation at our Resort. We are also delighted to hear that you are part of our group of loyal guests, whom year after year honor us with their preference. Thank you for... More

Dallas
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We traveled here for Spring Break 2014 with our two boys, 6 & 9 years old - they loved the clean, large beach perfect for hours of playing and easy access to soda fountain/cold water. Food was right up their alley - nachos, hot dogs, hamburgers, etc. We liked that we could see the boys from our beach chairs whether... More

Was this review helpful? Yes 3
VivaWyndhamMaya, General Manager at Viva Wyndham Maya, responded to this review

Dear guest, Thank you for the review regarding your recent stay at Viva Wyndham Maya. We are sorry your experience did not meet your expectations. Your comments will help us evaluate our amenities and services. Thank you again for your feedback and we hope to have the opportunity of regaining your trust the next time you visit the Riviera Maya.... More

Stevensville, Michigan
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The food is a cafeteria. While many all inclusives have a nightly main dish this resort has the same food night after night. The food is hardly of the area but rather mexiamerican and not good at that. The wifi that is free in the lobby and limited in distance and is very slow. They want 15 dollars a day... More

Was this review helpful? Yes 2
VivaWyndhamMaya, General Manager at Viva Wyndham Maya, responded to this review

Dear customer, Thank you for sharing your comments with us on your recent vacation at Viva Wyndham Maya. We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities. We apologize for any inconvenience that you might have experienced during your... More

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Driving through the ghettos was a thrilling experience that was only secondary to the herd of possums roaming the lush ant infested grounds of the resort. The staff was friendly but not able to produce a working phone which was able to dial out to civilization. The wifi was not existent as were the pillows in our rooms. The beds... More

Was this review helpful? Yes 3
VivaWyndhamMaya, General Manager at Viva Wyndham Maya, responded to this review

Dear customer, Please accept a sincere apology for any inconvenience that you might have experienced during your recent stay in the Mayan Riviera. We regret to hear that our Resort did not meet with your expectations. We remain at your entire disposal. Kind regards, General Manager Viva Wyndham Maya More

Cherokee, Iowa
1 review
2 of 5 stars Reviewed 2 weeks ago

First of all, if you like hotdogs, you'll get them in 27 different dishes from breakfast to supper. Yes we counted 27! If you dont care for hotdogs stay somewhere else. We were there last month for our kid's senior trip. When we first got there it seemed okay. Then we figured out that it is a timeshare place. Which... More

Was this review helpful? Yes 2
VivaWyndhamMaya, General Manager at Viva Wyndham Maya, responded to this review

Dear guest, We appreciate the fact that you have shared your thoughts on this traveler’s forum. We strive to create the best possible experience for our guests so it was disappointing to learn that the accommodations did not meet with your expectations. We encourage our guests to share their concerns during their stay so that we may address them immediately... More

Wokingham
Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A fantastic resort with amazing staff. Very friendly, polite and helpful. We stayed in Block 3 near the Relaxation Pool which was quieter than the other two blocks near the main pool and entertainment area. We did not have a balcony to sit out on during the first few days. We then asked to move to the other side of... More

Was this review helpful? Yes 4
VivaWyndhamMaya, General Manager at Viva Wyndham Maya, responded to this review

Dear Guest, Reading your positive review is a real reward for the entire team here at Viva Wyndham Resorts and we are very happy to know we have achieved our goal of offering you a memorable stay at our Viva Wyndham Maya Resort. Thank you for recommending our resort and please remember that we will be pleased to welcome you... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(43)
  • Snack bar(38)
  • Entertainment staff(21)
  • Great time(19)
  • Buffet food(13)
  • Pool area(12)
  • Cab ride(9)
  • Nightly shows(9)
  • Mexican restaurant(8)
  • Other resorts(8)

Additional Information about Viva Wyndham Maya

Address: Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool
Hotel Style:
#42 Top resorts Hotel in Playa del Carmen
#50 Family Hotel in Playa del Carmen
#54 On the Beach Hotel in Playa del Carmen
#92 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Viva Wyndham Maya 3*
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Also Known As:
Viva Wyndham Maya Hotel Playa Del Carmen
Viva Maya
Wyndham Hotel Playa Del Carmen
Maya Viva Wyndham
Wyndham Playa Del Carmen
Viva Wyndham
Playa Del Carmen Wyndham
Wyndham Maya
Viva Wyndham Maya Hotel
Viva Wyndham Maya Riviera Maya/Playa Del Carmen, Mexico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool
Hotel Style
#42 Top resorts Hotel in Playa del Carmen #50 Family Hotel in Playa del Carmen #54 On the Beach Hotel in Playa del Carmen #92 Romantic Hotel in Playa del Carmen
Hotel Class
Number of rooms
480

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