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All 199 Playa del Carmen hotels

Viva Wyndham Maya

3.0 of 5 Resort (All-Inclusive)   |   Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
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76%
Ranked #93 of 199 hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed yesterday
Romeo Abdon H Montreal, Canada
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3,551 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (351)
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English first
1 review
2 of 5 stars Reviewed yesterday NEW

22 - 27 July, 2014. Arrived at Maya via rental at 3:30 pm. I was assuming my 2 rooms would be ready and adjoining as I requested with my reservation that I made back in March. Ummm, right. The reception staff said that all of us would have to stay in one room for the first night, then pack it... More

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Montreal, Canada
Contributor
14 reviews 14 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I spent one week at Viva Wyndham Maya and we really had a wonderful time!!! We enjoyed everything in there: the variety of choices of delicious food was more than enough; the hotel is very clean; the variety of spectacles (shows) every night was great; the beach is clean and beautiful!!! The staff working in there are... More

Was this review helpful? Yes 4
Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed @ Maya July 15th - 24th,10 days. We rented a car, drove approx. 45 mins. to resort. Formerly, a Flight Attendant, I have vacationed at many all-inclusive resorts & hotels. The pros for this resort are: *the location, the beach & water are amazing and is close to downtown Playa Del Carmen. *felt very safe, Playacar is a... More

Was this review helpful? Yes 2
Southampton, England
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is my review on The Viva Wyndham Maya, travelled with my wife and 17 year old daughter Reception Staff, Guest Services and Porters Checking in in was fast, as there was not to many people, greeted with a drink, went through the formalities and taken to our room by the porter. The Reception staff were friendly and helpful when... More

Was this review helpful? Yes 6
Manchester, Connecticut
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Check in was quick, though they will not allow you into your room until 3 p.m. We left our bags, and took our back pack with essentials to the beach with us, after changing, and eating at the buffet. Apparently we were VIP, and I can only think that it is because we booked directly thru their website. This gave... More

Was this review helpful? Yes 5
New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is our fourth time to this hotel and it's just gets better each time. We went down with 17 people. Check-in was easy. There was a long line but they told us to go to the front of the line, because people on line already had their bracelets on. There were a few nice surprises..a margarita bar was set... More

Was this review helpful? Yes 4
VivaWyndhamMaya, Director General at Viva Wyndham Maya, responded to this review

Dear guest, Reading your positive review is a real reward for the entire team here at Viva Wyndham Resorts and we are very happy to know we have achieved our goal of offering you another memorable stay at our Viva Wyndham Maya Resort. Your kind remarks regarding our staff will be passed on to them. We assure you that the... More

Heidelberg, Germany
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

It was okay. The food was okay. But I was missing the typical mexican taste. The dining facility is crowded and it is to loud at certain times. Always try to be there before everyone goes. Even though we had all inclusive every time we got a drink they barkeepers wanted a tip.... we stayed 2 weeks.... that would have... More

Was this review helpful? Yes 1
VivaWyndhamMaya, Director General at Viva Wyndham Maya, responded to this review

Dear guest, Thank you for your kind review. We are glad that your overall appreciation of our Resort, its services and facilities was positive. Both your pros and cons comments will be taken into consideration in order to ensure the quality of our services. Your kind comments with regards to the maid service are very much appreciated. Their continuous efforts... More

Nashville, Tennessee
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I spent last week at Viva Wyndham Maya, and we had a great trip! I had been to Mexico before and stayed at Secrets Silversands, but this was my husband’s first time at an all-inclusive. We got a great deal through vacationexpress.com, which is why we chose this resort. I knew there would be kids at this... More

Was this review helpful? Yes 6
VivaWyndhamMaya, Director General at Viva Wyndham Maya, responded to this review

Dear guest, It is such a compliment when a guest has enjoyed their stay so much that they felt compelled to write a review. We very much appreciate receiving feedback from our guests as the information provided in the reviews helps us to continuously evaluate our services and facilities. We are really glad to hear that we were able to... More

New Orleans
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I was hesitant to book this resort due to so many mixed reviews. I am so happy that I took a chance. If you are unsure about booking this resort, please read this entire review. I arrived around 6 P.M. on July 7th along with my Wife and 2 children (Son age 20, daughter age 17), and my sister in... More

Was this review helpful? Yes 5
VivaWyndhamMaya, Director General at Viva Wyndham Maya, responded to this review

Dear guest, We highly appreciate the fact that you took your precious time to write a detailed review. Your special mention of the staff that enhanced the quality of your trip is greatly appreciated. We are thrilled to hear that the animation team did an excellent job in entertaining both of your teenage children. Furthermore we are glad to hear... More

Alsip, Illinois
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

At first I was a little skeptical about the hotel with all the different reviews. I arrived on July 13th and the bell hop took our luggage right away so we can check in. The front desk was very busy so we had to wait a little awhile check in. Once we got to the front the staff was friendly... More

Was this review helpful? Yes 4
VivaWyndhamMaya, Director General at Viva Wyndham Maya, responded to this review

Dear guest, Reading your positive review is a real reward for the entire team here at Viva Wyndham Resorts and we are very happy to know we have achieved our goal of offering you a memorable stay at our Viva Wyndham Maya Resort. Your positive comments about our animation team, the excellent service at the Restaurant ‘Don Diego’ and the... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(43)
  • Snack bar(38)
  • Entertainment staff(21)
  • Great time(19)
  • Buffet food(13)
  • Pool area(12)
  • Nightly shows(9)
  • Cab ride(9)
  • Mexican restaurant(8)
  • Many people(8)

Additional Information about Viva Wyndham Maya

Address: Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Viva Wyndham Maya 3*
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Also Known As:
Viva Wyndham Maya Hotel Playa Del Carmen
Viva Maya
Wyndham Hotel Playa Del Carmen
Maya Viva Wyndham
Wyndham Playa Del Carmen
Playa Del Carmen Wyndham
Wyndham Maya
Viva Wyndham Maya Riviera Maya/Playa Del Carmen, Mexico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Spa Swimming Pool
Hotel Style
#40 Top resorts Hotel in Playa del Carmen #43 Spa Hotel in Playa del Carmen #50 Family Hotel in Playa del Carmen #58 On the Beach Hotel in Playa del Carmen #79 Romantic Hotel in Playa del Carmen
Hotel Class
Number of rooms
480

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