Hotel was very clean,staff very friendly.Room we booked was a superior room,room given was like a room from a holiday chalet at bognor,air conditioning is dated and very loud.Got a better room after two attempts(up by adult pool),more like a superior room.beach was lovely despite the sandbags.weather was superb,had a great time once we got settled into room.Pool nearest the... more

My sister and I headed to the Viva in Playa Del Carmen for a relaxing week-long getaway from it all. Our first impression of the hotel was "okay". On our way to the room, we noticed the beautfiul grounds and the unique animals roaming about. The staff were helpful, but we found some staff not to be overly friendly at... more

So it should be noted that I'm not the pickiest of travelers. In fact i'm very laid back and don't bother to nitpick all the little things like leaky faucets or a static TV that never worked properly. (Didn't bother to report it either.) HOTEL: Beautiful and clean. The maintenance staff were very thorough and were constantly cleaning the grounds... more

My wife and I stayed at the Viva Maya for six nights. We arrived at the airport and took the ADO bus($8) to Playa Del Carmen. From the bus station we took a taxi($5) to the hotel. We arrived at the hotel at about 1:30. Check in took a little while, but we got though it. We were not allowed... more

Just got back from Viva Maya a couple of hours ago and immediatly had to sign on and write about my amazing holiday! Our party consisted of 2 parents, an 18 year old, a 17 year old, and a 13 year old, and not a single person ever felt as if they had nothing to do! Check in: we arrived... more

We arrived in Cancun and had trouble locating our shuttle bus, I pre-booked a ride through the Cancun Airport website for $46 ($23 pp) for one way, had heard that the hotel was not prompt with picking people up. Once we found the company and got in our van it was a good 30 min later, but it was a... more

food was ok, beach was great. tours were awesome. room was not that clean and we were not impressed w/ the resort itself. Xel -ha - ok if you like water parks. Tulum - awesome. more

I stayed at the Wyndham Viva Maya with my three boys (7,10, 12) and my brother and his 7 year old daughter from June 28 to July 5, 2008 and was dissapointed overall. I`ve stayed at all inclusive resorts in Mexico for each of the last 5 years (three times with kids, twice on my own) and rank this resort... more

I was promised taxi rides from the airport to my hotel and from my hotel back to the airport. Well, Viva Wyndham never showed up. I was stuck at the airport for hours and then promised I would be reimbursed when I got to the hotel. Cost $98 for the taxi. While at the airport , I am being scammed... more