As far as I know this is the only resort along Playacar that has a trapeze. That was fun. We booked the hotel just for that. When we booked the hotel we were not expecting much, because of some of the reviews, but the price was right. It was also our first all inclusive resort. On our first day, June... more

At the airport (just like almost everywhere, including Viva VIP), beware of people trying to sell you stuff, if you listen to them presenting time sharing etc, you get presents and rebates for all kinds of services. Just say no, it's not worth wasting your time. On arrival, our room was not yet available until 3:30pm, the floor was still... more

We stayed here for 1 week with 5 adults & 2 children. Our stay went from bad to worse. First they put us with our children near the adult pool where there was swearing. The sinks were held together with rusted wire and our beds were actually wet! When we asked to change rooms, they told us that they put... more

My only advice before booking a trip to this resort is to read the reviews and know what you are getting into beforehand. I had read many reviews that stated the rooms were not up to par and that the food was average at best so my expectations were somewhat low. The rooms were a little dark and the air... more

Staff were all extremely friendly and helpful. Smiles abundant! Beach close, pools beautiful and clean. This is an older resort and therefore the rooms are in need of a facelift and powerwash. In our room specifically the toliet seat was too tall for the vanity and made it very difficult to use without somehow securing up (we used a towel... more

We took a flight from BWI to Philly which was delayed 2 hours due to rain on the eastern coast. We were told that our connecting flight to Cancun would not be a problem as quite a number of flights were delayed. We arrived in Philly exactly 1 minute after the Cancun flight left the gate. Apparently they pulled away... more

We went to the Viva Wyndham the end of April/early May during the whole H1N1 issue. I was travelling with four 19-year old young women. We booked our transfers with Entertainment Plus, which I highly recommend. Check in was a breeze and we were met with champagne and smiles. We were given 2 adjacent rooms, which was our request, and... more

Let me start by saying the service started bad and got worse. When we went to check in they had the wrong dates for our reservation. They had us listed as "no shows" one month before our vacation. Once they realized there had been a communications error between Orbitz and Viva, you'd think they would check us in to our... more

My husband and I plus our two older children (ages 24 and 18) had booked the last week of April at Viva Wyndham Maya as our first international family vacation and boy were we looking forward to it. The day before we left the H1N1 flu hit the news channels in Canada and the US. At this point we couldn't... more