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Gran Porto Real Resort and Spa


Hotel class 3.5 of 5
Constituyentes No. 1, Playa del Carmen 77500, Mexico
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Best fare found from Minneapolis to Cancun: $330

Reviews you can trust

74% Recommend
4.0 of 5 stars 1,264 reviews
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By trip type
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5 of 5 stars
pinkrox   1 contribution
rosemount, Minnesota
Aug 3, 2009

The people are so nice to you. You can swim all day with awesome drinks brought to you whenever you want one. They come to you. Or you can get awesome adventures like snorkeling with sea turtles close. They have non-stop entertainment all the time like beach volleyball and water pollo and lots of music and dancing. They have shows... more

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4 of 5 stars
romanoNewYork   6 contributions
New York
Aug 2, 2009 | Trip type: Family
1
person found this review helpful

Our stay at GPR was wonderful! We had our wedding in PDC on July 10, 2009. Our reception was at The Royal. Due to the fact that we had a few kids attending our wedding, we chose the GPR for our stay. The service at GPR was great. During the week, we had a few wedding events planned and our... more

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1 of 5 stars
BeachBum2000   1 contribution
Seattle, WA
Jul 27, 2009 | Trip type: Couples

They bate & switch rooms! It's been a while since we were there but they did it to us & our friends that we were traveling with. I was shocked to see the state of the beach there. Our first trip to Playa was in 1998 *& the beach was big & beautiful. That was before the town was discovered... more

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2 of 5 stars
shermie   7 contributions
Sherwood Park, Canada
Jul 21, 2009 | Trip type: Solo travel
1
person found this review helpful

i stayed here from july 12-19th in a ocean front room and paid quite a bit, but believe i paid for location only....little did i know the hotel is all non smoking now you must go out front or out by the pool or beach, oh yea you can smoke on the balcony. also there is no air condtioning to... more

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1 of 5 stars
barneyArkansas   1 contribution
Arkansas
Jul 20, 2009 | Trip type: Family

The website is very deceiving. It says 7 Restaurants, only 3 with a hut outside by pool serving hamburgers and hotdogs. Two of the Restaurants open at 6 so you are stuck with the buffet inside resort. Food is not good. Sushi bar consists of one tray of California Rolls, Game Room is a tray of fruit and a tray... more

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5 of 5 stars
TOMAN2   3 contributions
Edmonton, Canada
Jul 14, 2009 | Trip type: Solo travel
2
people found this review helpful

Had a great vacation again at the Gran Porto Real. Quick check-in and got a beautiful Suite which faced the ocean. The rooms are very clean and maid service was incredible. The food is still super and the Italian restaurant was my favourite. The staff are so very friendly and helpful to get you anything you need to make your... more

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3 of 5 stars
sb1967   6 contributions
Coal Township PA
Jul 13, 2009 | Trip type: Couples

After reading all the reviews I picked this resort for our honeymoon. We are not the typical honeymooners we are both in our 40"s. We waited 20 plus years to get married, so this was very special. First of all when we got to the resort our reservations were cancelled, but after 20 minutes everything was straightened out. We had... more

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1 of 5 stars
QueenSheets   2 contributions
Dallas, TX
Jul 10, 2009 | Trip type: Friends getaway
1
person found this review helpful

I had been referred to this hotel from a friend that was traveling with us that had been here a few years before. I knew things would be bad when the front desk offered us a discounted upgrade to the Royal across the street then seemed upset that we turned them down. There were too many kids around without activities... more

Management response from
Astrid Cavazos, Concierge

Dear Guests It is very sad for us to know that we did not satisfy your expectatives, since our first gol is the entire satisfaction of all our guest. Hopefully you will give us the opportunity to treat you like royalty. Best Regards

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2 of 5 stars
Hawk711   1 contribution
Alexandria, VA
Jul 9, 2009 | Trip type: Couples
1
person found this review helpful

The hotel is OK. We were lured there by an insanely cheap promotion $238 for 3 nights. We paid another $200 for an extra night. They picked us up at the airport in a private SUV and drove us straight to the hotel, which was great. Playa Del Carmen is great and the location of the resort is good. Of... more

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4 of 5 stars
gatormomHoustonArea   4 contributions
houston area
Jul 9, 2009 | Trip type: Family

This was our first time to Playa. Had a wonderful time! We were greated as we arrived, tired from an early flight and drive, with drinks! Got checked in quickly and absolutely were speachless at the room! HUGE! It was ocean view, fridge stocked daily, huge bathroom and shower! The cleaning staff left little touches of flowers which was really... more

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Gran Porto Real Resort and Spa Also Known As

  • Gran Porto Real Hotel
  • Gran Porto Real
  • Grand Porto Real
  • Gran Porto Real Playa Del Carmen
  • Gran Porto Real Resort
  • Hotel Gran Porto Real
  • Gran Porto Real Resort Spa
  • Gran Porto Real Resort & Spa
  • Porto Real
  • Grand Porto Real Playa Del Carmen
Address: Constituyentes No. 1, Playa del Carmen 77500, Mexico
Playa del Carmen Hotels Gran Porto Real Resort and Spa
4.0/5.0
1264