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Gran Porto Real Resort and Spa

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 1,003 reviews
1,003 Reviews
5.0 of 5 stars
403
4.0 of 5 stars
261
3.0 of 5 stars
83
2.0 of 5 stars
146
1.0 of 5 stars
110
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#48 of 157 hotels in Playa del Carmen
  • Address
    Constituyentes No. 1
    Playa del Carmen 77500
    Mexico
Check Rates: $385 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 1,001 traveler reviews
  • What to Expect:
    • 4 based on 483 reviews Rooms
    • 4.5 based on 485 reviews Service
    • 4 based on 485 reviews Value
    • 4.5 based on 484 reviews Cleanliness
    • 4 based on 178 reviews Pool
  • Recommended For:
    • 50% based on 549 reviews Families with teenagers
    • 50% based on 549 reviews Families with young children
    • 50% based on 549 reviews An amazing honeymoon
    • 40% based on 549 reviews Older travelers
    • 30% based on 549 reviews Young singles

Reviews of Gran Porto Real Resort and Spa

( 1-10 of 1,003 )
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5 of 5 stars
Atlanta, GA
Jul 25, 2008
1/1 found this review helpful

Where do I start? This place is fabulous. From the time we arrived till the time we left it was nothing but FANTASTIC..... The arrival ~ We got to the airport fairly early around 10:30am & proceeded to get our luggage & find our shuttle. When people tell you about the herd of people outside the airport trying to sell... more

Jul 21, 2008
1/2 found this review helpful

The GPR is a fantastic hotel,rooms are great. Wow,we had a wonderfull time. staff are some of nicest people (Rober,Jose) also de swimmingpool people is great (teresa,Pablo) I can say every body off this hotel. we were at GPR 07-04-08 t/m 28-04-08 We come back! fam e.kramer Lelystad Holland more

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5 of 5 stars
Minneapolis, Minnesota
Jul 18, 2008
2/2 found this review helpful

We were at the GPR rom July 10-July 17 and absolutely loved our experience. This was our first time at an all-inclusive so were a bit apprehensive at first. We are normally the type of travelers that stay in a room only to sleep while we are out all day. The purpose of this trip was to actually relax, as... more

Jul 16, 2008
3/3 found this review helpful

Wow, we had a wonderful time at this resort. We stayed 7 nights over the Thanksgiving 07 holiday and it was very nice. My wife and I have been to several places in Mexico, Cancun, Cozumel, etc... , and thought we would try this nice little fishing town just 40miles or so south of Cancun. We had a blast!!! The... more

Jul 13, 2008
2/2 found this review helpful

We had a one-week all-inclusive stay at the Gran Porto and thoroughly enjoyed our stay. Our junior suite (street side) was very spacious and nicely decorated (pls note I'm a guy with low interior design standards...). The floor was a bit filthy when we first checked in but otherwise no issues with the room or the service. Room was well... more

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4 of 5 stars
Encino, California
Jul 10, 2008
3/3 found this review helpful

What a fantastic surprise!!!!!!!! We were staying in Playa as we had signed up to take Espanol classes. The school booked us at what they thought to be a nice hotel...Uhm, no, it was so miserable. So my twelve year old son and I, walked the beaches of Playa that whole first day. We happened upon the Gran Porto Real.... more

Jul 8, 2008
1/2 found this review helpful

Just got back on 7/6/08 and wanted to give my thoughts. Rooms: FANTASTIC! We upgrade to a beach walkout. With this room you get a reserved palapas. Some people said there would be some obstructions due to the palapas right in front. We didn't find that to be an issue. You could still see the ocean and with the shrubs... more

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4 of 5 stars
Tulsa, OK
Jul 8, 2008

Pros: Beautiful hotel right on the beach, beautiful rooms, friendly service, cable in room, very convenient location (right around the corner from the 5th Avenue shopping district), ice cold air conditioning in rooms, open-air common areas, and VIP lounge. Cons: The food at the hotel was not very good. We weren't that disappointed though because we had read reviews that... more

Jul 7, 2008
1/1 found this review helpful

What I liked: The people working at the resort are awesome, very nice and super friendly. The entertainment staff especially is our favorite: Julio (a wonderful guide for our bike tour); Hector & Chicken Little both are super nice and energetic; Mercy, Liz and Flor who run the Kids' Play Room are so sweet and patient with the children. Everyone... more

Jul 1, 2008
1/1 found this review helpful

Our 10 day stay with a family of 12 could not have been better. The staff was eager to meet every need. The young children looked forward to visiting the kids club, the older children were made to feel so important by the recreation crew, and the adults were made comfortable in everyway. Our rooms were always cool and clean,... more

Reviews of Gran Porto Real Resort and Spa

( 1-10 of 1,003 )
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Gran Porto Real Resort and Spa Address

Constituyentes No. 1, Playa del Carmen 77500, Mexico