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Gran Porto Resort and Spa

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Constituyentes No. 1, Playa del Carmen 77710, Mexico
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Gran Porto Resort and Spa
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7,367 Reviews from our TripAdvisor Community

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Minneapolis, Minnesota
Level Contributor
12 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

We are here at Gran Porto with a 3 year old and 8 year old. The resort is clean, up to date, and the proximity to fifth avenue is perfect. That is why we chose it. We stayed at The Royal as a couple a few years ago, so bringing the kids next door only made sense. Our room is... More 

Helpful?
Thank Ebeugs
Toronto, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

My wife and I went to Playa del Carmen a week ago. It was her first time there and for myself, it was my second. The first time I went was 10 years ago and it has changed quite a bit. 5th ave is fun to walk and bargain with the locals. The hotel itself was very nice and the... More 

Helpful?
Thank WeLuv2Travel1000
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Thanks to Alexis, Cesar and all the rest of the wonderful entertainment staff for making our stay so enjoyable! And thanks to Theresa for amazing drinks at the pool! And an awesome bike ride with Rodrigo who took us to Mayan ruins! I would highly recommend it!

Helpful?
Thank Jules N
Edwin B, Gerente General at Gran Porto Resort and Spa, responded to this review

Dear Jules N, Thank you so much for taking the time to share your impressions about your recent stay at Gran Porto Resort with all of us. It is amazing to know that our team provided you with such an amazing holiday experience and that you fully enjoyed all of our great and fun activities. Please rest assured that we... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

I have been to plenty of resorts in Mexico and Gran Porto is definitely the best. The entertainment and activities team around the pool make the day and create an upbeat atmosphere, especially Ceaser!! Food is also very delicious, the Italian al a carte is a must. Hope to return soon :)

Helpful?
1 Thank Kyrsten P
Edwin B, Gerente General at Gran Porto Resort and Spa, responded to this review

Dear Kyrsten P, Thank you so much for taking the time to share your impressions about your recent stay at Gran Porto Resort with all of us. It is more than amazing to know what a great time you had here with us. We work hard from the heart to always provide our guests with a unique vacation experience. Please... More 

New Westminster, Canada
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

A friend and I took a week of vacation together and we visited the Gran Porto Real in Playa del Carmen. What an amazing experience! From our checkin experience (margaritas brought while we were checking in) to our checkout experience 7 days later, we were treated like royalty. Every member of the staff that greeted us treated us with respect... More 

Helpful?
Thank Graham B
Edwin B, Gerente General at Gran Porto Resort and Spa, responded to this review

Dear Mr. Graham B, Thank you so much for taking the time to share your wonderful review about your recent stay at Gran Porto Resort with all of us. We are more than happy to know that your stay with us was amazing and that you fully enjoyed all of our great services, fun activities and all of our beautiful... More 

Vancouver
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We are regular visits to Playacar and this time chose to stay in Playa Del Carmen at the Gran Porto Real Resort. The staff at this hotel are all amazing! Enjoyed everything about the hotel, cleanliness, dining, bars, rooms and loved the free Wi-Fi! Rooms: Stayed in an Oceanfront room, our first night we were given a great ocean front... More 

Helpful?
1 Thank Reggazza
Edwin B, Gerente General at Gran Porto Resort and Spa, responded to this review

Dear Reggazza, Thank you so much for taking the time to share your review about your recent stay at Gran Porto Resort with all of us. We want you to know that all of our guest's comments and observations are always taken very seriously, which is why we truly appreciate your feedback. Please rest assured that we will share your... More 

Calgary
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This return visit Jan 28 - Feb 4 saw many small changes to this all ready great resort due to new ownership. The one familiar constant was all the friendly staff that are eager to serve you with big smiles! Lots of good times and walks up and down 5th Ave. This hotel has great location and is not super... More 

Helpful?
Thank JamesM55Calgary
Edwin B, Gerente General at Gran Porto Resort and Spa, responded to this review

Dear JamesM55Calgary, Thank you so much for taking the time to share your wonderful review about your recent stay at Gran Porto Resort with all of us. It is a great joy to read your kind words, we are more than proud and so happy to know that your return stay to Gran Porto Resort was amazing and that you... More 

St. Catharines, Canada
Level Contributor
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The fabulous food cooked by Chef Carlos Cruz Guerra; the Capitán Delia Córdova; the Hostess Lizbeth campos and best of all our waiter Ricardo made this restaurant our absolute favorite place to dine. The Hotel and staff were wonderful; very helpful and friendly; I loved the fact that the walls were obviously thick enough that we could not hear other... More 

Helpful?
Thank Anne C
Edwin B, Gerente General at Gran Porto Resort and Spa, responded to this review

Dear Anne C, Thank you so much for taking the time to share your review about your recent stay at Gran Porto Resort with all of us. We are more than proud to know that our staff went above and beyond to make your stay wonderful and we are more than happy to know that your stay with us was... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great food, & staff were very accommodating...shout out too Ceasar at the pool entertainment. You do not need reservations for a la carte restaurants. Italian was amazing. Would recomend hotel too others. Hotel is located steps away from 5th Avenue. We did two day trips to Cozumel and Isla Majures. Botg very nice places to see. My friend ended up... More 

Helpful?
Thank Nicky A
Edwin B, Gerente General at Gran Porto Resort and Spa, responded to this review

Dear Mrs. Nicky A, Thank you so much for taking the time to share your review about your recent stay with all of us. We are more than happy to know that you fully enjoyed our beautiful hotel, all of our services and of course, our privileged location here in Playa del Carmen. Thank you so much for granting us... More 

Winnipeg, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The location of this resort couldn't be better. As many other reviewers have said, the beach was somewhat disappointing, HOWEVER, you can just walk a little ways up the beach to the left and on the other side of the boardwalk it's great! The resort looks amazing. I found the standard rooms a bit on the smallish side (only my... More 

Helpful?
3 Thank Tracy S
Edwin B, Gerente General at Gran Porto Resort and Spa, responded to this review

Dear Mrs. Tracy S, Thank you so much for taking the time to share your impressions about your recent stay at Gran Porto Resort with all of us. We would like to let you know that all of our guest's comments and observations are always taken very seriously, which is why all of your feedback is greatly appreciated. We are... More 

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