We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 198 Playa del Carmen hotels

Gran Porto Real Resort and Spa

3.5 of 5 Resort (All-Inclusive)   |   Constituyentes No. 1, Playa del Carmen 77500, Mexico
Hotel website
Hotel deals
Hotel amenities
Gran Porto Real Resort and Spa

Enter dates for best prices

Best prices for your stay
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Booking.com Hotels.com Travelocity
and 8 more sites!
82%
Ranked #70 of 198 hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed yesterday
Progamer69 Yardley, Pennsylvania
Write a Review

4,328 people have reviewed this hotel

Traveler rating
    2,538
    1,005
    340
    266
    179
See reviews for
1236
1367
52
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (780)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Yardley, Pennsylvania
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

The staff at the Gran Porto Real was amazing! When I went to the game room, the woman working there, Ema, was very nice to myself and my cousin. Also, the pool staff, the cooking staff, and the cleaning staff did an immaculate job!

Was this review helpful? Yes
Nanaimo, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

After an initial problem with our room that got sorted out as soon as the hotel staff could fix it we settled down to a very enjoyable stay. Food was great our room was fantastic. Our room was as perfect as the housekeeper could get it. ALL of the staff were great and could not do enough to make our... More

Was this review helpful? Yes
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear n0ts0g00d First of all thank you very much for taking the time to share with us your positive review! It makes us so happy to know that you had a wonderful holiday with us and want to also thank you for granting us with the opportunity to host you. We look forward to welcoming you again in the near... More

Saint Paul, Minnesota
1 review
4 of 5 stars Reviewed 2 days ago NEW

This was my first time staying at an all-inclusive and I enjoyed it. The location is great and the service is just peachy. They only problem we had was shuttling to and from the airport - they were late both coming and going!

Was this review helpful? Yes
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Jen T Thank you very much for your recent visit and for taking the time to post your review on Trip Advisor. We sincerely hope to have the privilege to welcome you back in a near future and to provide you with a truly unique vacation experience. Sincerely, Edwin Barragán General Manager Hotel Gran Porto Real More

Thunder Bay, Ontario
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Once again I stayed at my favourite hotel the GPR. I was there Feb. 8-20. Everyone welcomed me back. Feels just like home. The staff are amazing: Check-in was a breeze with Roberto and friendly smiles. Love it. The beach bar has the best bartenders Hugo, Rodrigo, Miguel, Frolan I'm know I'm missing names. Sorry. The beach waitstaff are incredible... More

Was this review helpful? Yes
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Joanne D On behalf of GRAN PORTO REAL Playa del Carmen we want to thank you for taking the time to share your review with us and all other TA readers. Nothing puts a bigger smile on our face than to know that our guests experienced a beautiful and unforgettable experience. We do appreciate all of your kind comments,... More

Sugar Land, Texas
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Went for four days with my best friend to celebrate my birthday! First time in Mexico. The resort was everything it promised! The rooms are beautiful. The all inclusive was perfect! Maria's restaurant was excellent. The sushi bar on the rooftop was the best! But most of all, the service was superior! Ana at check in, Avila at the lobby... More

Was this review helpful? Yes
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear J J Gran Porto Real Playa del Carmen wants to thank you for your warm hearted review. It was a true pleasure to be able to host such distinguished guests! Your kind comments we surely be shared with all the staff members you have mentioned. We look forward to having the opportunity to host you again the near future.... More

Glen Mills, Pennsylvania
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed for a week with my family at this resort and i had so much fun.. There are so many activities to do all day! Bike tours, volleyball, water polo, aerobics, soccer, blackjack and the list goes on and on! Sexy angie, papi verlan, arturo, sexy omar and jesus made our vacations!!

Was this review helpful? Yes
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Mitnicm123 Thank you very much for sharing with us and all others your experience. It is always so rewarding to know that our staff went above and beyond to make your vacations memorable. Please rest assured that the staff members you have mentioned in your review will all know what an outstanding job they are doing for our guests.... More

Garnet Valley, Pennsylvania
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Verlan Arturo Omar Jesus Angie josue Linda kika Emma josoline very nice and always trying to make us have fun they were great always had fun activities for us to do throughout the day the best activity was water volleyball it was a great vacation

Was this review helpful? Yes
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear DIS13095 We would first of all like to thank you for taking your valuable time to share with us and the rest of the TtipAdvisor reviewers such an enthusiastic review! We are overjoyed knowing that you fully enjoyed our beautiful resort. As for the staff members you have mentioned in your review, we will make sure to pass on... More

Paramus
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Just came back from gran Porto real, my family and I had a wonderful stay.. Couldn't have asked for a better location, the food is so good too! The staff works so hard to ensure you are having a good time. The entertainment is beyond great, Angie is the best, she's beautiful inside out, verlan is so much fun, Arturo,... More

Was this review helpful? Yes
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Jerseyhottie23 Greetings from Gran Porto Real Playa del Carmen! Thank you for taking the time to share with us your experience. We do hope to have the opportunity to host you again on your next visit to the Caribbean to pamper and exceed your expectations! just as all our distinguished guests deserve. Sincerely, Edwin Barragán General Manager Hotel Gran... More

Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 4 days ago NEW

My husband and I hadn't been on vacation together in 17 years. This trip was under some major scrutiny! We chose this resort on advice from a friend and the ratings on trip advisor. Let me start by saying ALL of the people were AMAZING! Top notch service, no matter who we dealt with. The hotel doesn't scream $$$ when... More

Was this review helpful? Yes
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Cynthia C On behalf of Gran Porto Real Playa del Carmen we would like to take this opportunity to thank you for taking your valuable time to share with us your positive review. It puts a smile to our face knowing that you have enjoyed our restaurants, services, staff and our property in general. It is our biggest joy... More

Regina, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

We found Gran Porto to be overall decent place to be. From the 5 venues to eat, they were all good. The best was Il pescatore and worst being Maria's. Beaches weren't great near the water but the amount of seats available were ok. We could also walk just around the bend and beach at the Royal beach where it... More

Was this review helpful? Yes
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Craig L We´re so glad to read your nice review of GRAN PORTO REAL Playa del Carmen. Thank you for your recent stay and we are looking forward welcoming you back in a near future. Sincerely, Edwin Barragán General Manager Hotel Gran Porto Real More

Been to Gran Porto Real Resort and Spa? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very good(60)
  • Italian restaurant(55)
  • Great time(37)
  • Lobby bar(32)
  • Pool area(31)
  • Ocean front(30)
  • Junior suite(29)
  • So friendly(18)
  • Entertainment staff(18)
  • Kid Club(15)

Additional Information about Gran Porto Real Resort and Spa

Address: Constituyentes No. 1, Playa del Carmen 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Top resorts Hotel in Playa del Carmen
#34 Romantic Hotel in Playa del Carmen
#42 On the Beach Hotel in Playa del Carmen
#59 Family Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Gran Porto Real Resort and Spa 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Caribbean Online Mgt Corp., Tingo, Priceline, Expedia, TripOnline SA, Venere, Otel and Agoda so you can book your Gran Porto Real Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gran Porto Real Hotel
Gran Porto Real
Grand Porto Real
Gran Porto Real Playa Del Carmen
Gran Porto Real Resort
Hotel Gran Porto Real
Gran Porto Real Resort Spa
Gran Porto Real Resort & Spa
Porto Real
Grand Porto Real Playa Del Carmen
Gran Porto Real Resort And Spa Riviera Maya/Playa Del Carmen, Mexico

Owners: What's your side of the story?

If you own or manage Gran Porto Real Resort and Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Gran Porto Real Resort and Spa to your Saves list