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All 201 Playa del Carmen hotels

Gran Porto Real Resort and Spa

3.5 of 5 Resort (All-Inclusive)   |   Constituyentes No. 1, Playa del Carmen 77500, Mexico
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Ranked #48 of 201 Hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed yesterday
Tim F Windsor, Canada
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5,475 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Windsor, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

5 star rating definitely deserved- service was exemplary as was cleanliness. First time at this resort but 10+ times at other resorts in Playa Del Carmen. Only real limitation was small size translated into limited selection of eating spots and variety and nightly entertainment was inferior to larger resorts (but entertainment at sister location the Royal across the street was... More

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

the hotel is very nice and close to 5th Avenue. The pool staff and entertainment team are amazing they keep you laughing all day. the Mexican restaurant is very good Jorge was amazing he makes amazing Spanish coffee.

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Baldwinsville, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel was beautiful....exquisite detail in terms of design and embellishments. Our room looked out over the pool area and ocean...the perfect place to enjoy a cup of tea in the morning or to practice yoga. The room was large with beautiful floors, ornate furniture and an overall peaceful ambiance. The special treat each day was the surprise towel sculptures... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Verlain is great with everybody. The staff helps with everything like beach vollyball with water pollo and with bike tours!!! He helps with the mexican shows and carribean shows. Beto, arturo, eric, Are very friendly.

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Bolton, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

Charming resort, the people a absolute sweet and helpful. for swimming we had to go to the next resort, the food was good but needs little improvement in the meat department. It is a very clean place. All together we had a nice time, it has a terrific location

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

The activities staff Arturo, Verlain and Eric are the best. Always making sure everyone is having fun around the pool. Pablo and Jesus are the greatest pool waiters. They keep everyone happy and Pablo is always happy. Love them!!

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Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Everytime we come to the gran Porto I always have the greatest time. Stress free, clean, fun, enjoyable. We have been here between my wife and I over 9 times and keep coming back. Arturo, Pablo, and Jesus always make you feel like family when you are there. Great people and they really take care of you with a great... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Arturo of the sport and entertainment staff, Dario, Jesus and all the gang made my 47 birthday extra special. Dino very nice guy. Verlain and Eric very entertainers guys in the pool. The housekeeping amazing. The shows like the mexican and white beach party very professional. The scuba diving was amazing. Beautiful resort and perfect weater maid my holidays fantastic.... More

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Toronto, Canada
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Great people. Good food. Great service. The location is perfect if you want to venture into town. The standard room looks more like an upscale motel room. It's super tiny but super clean. The beach is horrible. There's sand bags everywhere and when we tried to sit out there it smelled horrible. You can't walk or swim in this part... More

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Medford, Oregon
1 review
5 of 5 stars Reviewed 4 days ago NEW

We had a great time at the Gran Porto. Ana who took care of our room was sweet! Our room was always perfect and my wife loved the Towel Animals! Pablo is THE man! He would pop up anywhere at anytime to take care of our needs. It was like he knew where we were at all times! Froilan was... More

Was this review helpful? Yes
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Mr. Desertrooster Gran Porto Real & SPA Playa del Carmen wants to thank you for your warm hearted review. It was a true pleasure to be able to host such distinguished guests. Your kind comments will be shared with all the staff members you have mentioned. We look forward to having the opportunity to host you again the near... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(60)
  • Italian restaurant(55)
  • Great time(37)
  • Lobby bar(32)
  • Pool area(31)
  • Ocean front(30)
  • Junior suite(29)
  • Entertainment staff(18)
  • So friendly(18)
  • Kid Club(15)

Additional Information about Gran Porto Real Resort and Spa

Address: Constituyentes No. 1, Playa del Carmen 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Gran Porto Real Resort and Spa 3.5*
Number of rooms: 287
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Also Known As:
Gran Porto Real Hotel
Gran Porto Real Playa Del Carmen
Hotel Gran Porto Real
Gran Porto Real Resort Spa
Porto Real
Grand Porto Real Playa Del Carmen
Gran Porto Real Mexico
Gran Porto Real Resort And Spa Riviera Maya/Playa Del Carmen, Mexico

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