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All 201 Playa del Carmen hotels

Gran Porto Real Resort and Spa

3.5 of 5 Resort (All-Inclusive)   |   Constituyentes No. 1, Playa del Carmen 77500, Mexico
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Ranked #47 of 201 Hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed yesterday
Carmen D
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5,553 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

This hotel and all of its staff is amazing! The entertainment staff rocks and keeps the day and evenings fun! Verlain does awesome water arobics and pool side games. As well as good pirate entertainer in the kids club!

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Gran Porto Real shows much love for their guests. David at the pool bar shows a passion for his job and the customers. He is very friendly and makes a very good drink! I thoroughly enjoyed this resort and will return & recommend to my friends.

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Guadalajara, Mexico
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Sorry it has taken so long for me to write this review but here goes. 4 of us for 10 days and 2 for 7 days, celebrating 3 birthdays in that time. Nov 20 thru 30 2014 A big, big thank you to Arturo. You always make our time at the Gran Porto so much fun. I smile every morning... More 

Was this review helpful? Yes 1
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Mrs. Wiskers, Thank you very much for your loyalty and sincere and positive comments. It is very motivating for us to hear how much you enjoyed your stay with us. In particular, thank you for mentioning the friendliness and the service of our staff. We all hope you will be back soon. Sincerely, Edwin Barragán General Manager Hotel Gran... More 

Edmonton, Alberta, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This is the last day of an 8 day vacation at the Gran Porto Real in Playa del Carmen. This is my third time staying at this hotel, and the reasons I keep coming back here are many. I wanted to take my mom on her first visit to Mexico, and couldn't think of a better place. The rooms are... More 

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Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Ms. Diane C, Thank you for your wonderful review and for mentioning the personalized service by our staff. It is wonderful to know that you truly enjoyed your visit. Let us know the next time you have a reservation here. Contact us directly so that we can personally coordinate an even better experience. We look forward to welcoming you... More 

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I just returned from a vacation of 9 days at Grand Porto Real. The hotel was wonderful, I liked the food and drinks, and the fact that they always have beach chairs available. If you set your mind to it and get up early (but not too early), you can get a cabana with white curtains on the beach which... More 

Was this review helpful? Yes 1
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Ms. Lana M, First of all thank you very much for taking the time to share with us your positive review! It makes us so happy to know that you had a wonderful holiday with us and want to also thank you for granting us with the opportunity to host you. We sincerely hope to have the privilege to... More 

Mississauga, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My wife and I spent one week in December this year. Had a fantastic time. Great food, and wonderful staff. Was given an upgraded room for free due to an overbooking. We were very impressed. Some family members also stayed at the same location. We all were down to attend a wedding.Can not say enough about the hospitality . Only... More 

Was this review helpful? Yes 1
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Mr. Mastro842 Thank you very much for your recent visit and for taking the time to post your review on Trip Advisor. We sincerely hope to have the privilege to welcome you back in a near future and to provide you with a truly unique vacation experience. Sincerely, Edwin Barragán General Manager Hotel Gran Porto Real & SPA More 

Hamilton
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

like to say awesome time at the gran porto we stayed here in sept the staff are always amazing they make you feel like your at home and part of the family the rooms here are quite nice close to the beach and also close to the town of playa 10 min walk shopping is close by also and so... More 

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Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Mr. Gordoman, Thank you for your wonderful comments about our facilities and the service and recognition by our people. It is indeed our most important mission to create lasting memories and feedback like yours is truly encouraging for all of us. We hope to have the opportunity of hosting you in the very near future! Sincerely, Edwin Barragán General... More 

Yaphank, New York
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We've been to the Gran Porto several times and every time gets better. This time we have found the perfect room! Room 155, a corner room right on the sand, a window, 2 balconies and walk out access to our own reserved Bali bed. We always do the Beachfront walk out room, so we also have access to The Royal... More 

Was this review helpful? Yes 1
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Ms. ohdonna5, Thank you for your wonderful review and for mentioning the personalized service by our staff. It is wonderful to know that you truly enjoyed your visit. Hoping to be welcoming you back to Gran Porto Real & SPA soon, I send you my warmest regards, Edwin Barragán General Manager Hotel Gran Porto Real & SPA More 

Yorkton, Sk Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I can't say enough good things about this resort. From the moment we arrived we were welcomed by wonderful people like Hector who showed us around and took us for breakfast the next morning to the sister hotel across the street. Celene Romero always kept our room spotless and made creative towel creatures for us. Every night we'd enter our... More 

Was this review helpful? Yes
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Ms. Sheilalizer, Thank you for your lovely and detailed comments about your most recent family vacation here at Gran Porto Real & SPA. It is indeed our pleasure to hear that you enjoyed our resort and in particular the service provided by our people. Hopefully your travels will soon bring you back to Gran Porto Real & SPA. Sincerely,... More 

Fort Myers, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Would like to take the opportunity to thanks Rafael Hernandez / Groups & Conventions Coordinator, from almost 10 months ago that we start our family reunion at Playa del Carmen, Rafael was excelent taking care of our needs and guide us to make a good selections on everything we were planning for our family and party. Everybody was really happy... More 

Was this review helpful? Yes
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Ms. somegirl6 It is our true pleasure to read that you truly enjoyed our beautiful resort. Thank you in particular for mentioning the attentiveness of our staff as they are our key factor in creating a most memorable experience. We certainly hope to able to welcoming you back soon and wend you our warmest regards. Sincerely, Edwin Barragán General... More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(60)
  • Italian restaurant(55)
  • Great time(37)
  • Lobby bar(32)
  • Pool area(31)
  • Ocean front(30)
  • Junior suite(29)
  • Entertainment staff(18)
  • So friendly(18)
  • Kid Club(15)

Additional Information about Gran Porto Real Resort and Spa

Address: Constituyentes No. 1, Playa del Carmen 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Gran Porto Real Resort and Spa 3.5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Gran Porto Real Hotel
Gran Porto Real Playa Del Carmen
Hotel Gran Porto Real
Gran Porto Real Resort Spa
Porto Real
Grand Porto Real Playa Del Carmen
Gran Porto Real Mexico
Gran Porto Real Resort And Spa Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#26 Top resorts Hotel in Playa del Carmen
#30 Spa Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#59 Family Hotel in Playa del Carmen
#59 Romantic Hotel in Playa del Carmen

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