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All 201 Playa del Carmen hotels

Gran Porto Real Resort and Spa

3.5 of 5 Resort (All-Inclusive)   |   Constituyentes No. 1, Playa del Carmen 77500, Mexico
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Ranked #47 of 201 Hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed yesterday
Judy L Windsor, Canada
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5,579 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Windsor, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

2nd time @ this resort ...9 days ..booked Oceanfront room for great view & wonderful sunsets ..Thanks Elizabeth (concierge)for all your services... rooms were spacious & clean thanks Guatalupe our maid...room service was excellent ..had breakfast every morning on the balcony...pool needs some upgrades such as walk in stairs ...pool & beach waiters were awesome ; very friendly & attentive... More 

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Melbourne, Australia
Senior Contributor
45 reviews 45 reviews
34 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Most things about this resort was great, the staff were friendly and helpful and the rooms were big and comfortable. We were upgraded to a beach access room with a pass to use all the facilities at their sister resort the Royal across the street. Luckily we got this as you can't swim in front of the Gran Porto as... More 

Was this review helpful? Yes 2
Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I was married at the Gran Porto and would recommend anyone to do the same. Resort - Minutes away from the 5th Ave. Beach is decent but small and the sandbags get in the way. Pool is clean and refreshing. Service is wonderful, people are friendly and we never had any issue. We upgraded to a nice oceanfront suite. Beautiful,... More 

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2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Being the 3rd year in a row, once again the resort didn't disappoint. The service around the pool and outside areas by Jose, Pablo, Dario and Jesus was absolutely excellent. The attention and cleanliness of the suites are second to none. We ate several times at the Italian restaurant which is the best food at the resort in our opinion.... More 

Was this review helpful? Yes 1
Kalamazoo, Michigan
1 review
5 of 5 stars Reviewed 4 days ago NEW

We had an incredible time at Gran Porto Real! Apart from the beautiful beach and building, the staff was extremely friendly, kind, and helpful, and made our stay wonderful. Many staff members got to know me personally and provided exceptionally good service, including Arturo, Verlain, Beio, Eric, and Victor with water excursions. Victor was our trainer for scuba diving and... More 

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Bismarck, North Dakota
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Spent 2 weeks at the resort, this is our 4th trip. Beach took a bit of a hit with wave action so lost about 15 yards of beach but still very nice resort. We ate at El Pescatore several times and it was exquisite. My wife has an onion allergy so the chef prepared the food appropriately and both of... More 

Was this review helpful? Yes 1
Zug, Switzerland
1 review
5 of 5 stars Reviewed 5 days ago NEW

As last year we stayed at Gran Porto Real and I'm as last time very satisfied and miss my friends there already. Most of all I want to thank Arturo, which made a great job not only at Animation team also at reception. I really hope he will be working soon at reception as he is so friendly and helpful... More 

Was this review helpful? Yes 1
Macomb, Michigan
1 review
5 of 5 stars Reviewed 1 week ago NEW

The itialian restaurant which was part of the all inclusive was fabulous. We had a waiter by the name of Antonio who was the best waiter we have ever had. His recommendations on drinks, food, and his attention to detail was outstanding. If you visit this resort, make sure you request Antonio for your waiter, you will not be disappointed.... More 

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Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Mr. CrazeRick, On behalf of Gran Porto Real Playa del Carmen staff and myself we want to take this opportunity to thank you from the bottom of our hearts for such a positive review. We will make sure to tell all our staff members that you have mentioned what a great job they are doing and to keep up... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The resort is clean and well kept. Everyone is friendly and outgoing. The staff get visitors involved. For example the the staff get pool games and beach games going around the clock. Some great workers include Verlain, Beto, Franklin, Daniro.

Was this review helpful? Yes 1
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Mr. Braden6, Thank you very much for sharing with us and all others your experience. It is always so rewarding to know that our staff went above and beyond to make your stay memorable. Please rest assured that the staff members you have mentioned in your review will all know what an outstanding job they are doing for our... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

They have everything and its awesome they take care of your needs and all the video games you can play the food is fantastic and the view is amazing best vacation yet!!#verlain,beto,Arturo, the shows are wonderfully performed and the pool is amazing the cake is wonderful the showers are huge Amen

Was this review helpful? Yes 1
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Mr. dman0365, Thank you very much for your comments. It is very motivating for us to hear how much you enjoyed your stay with us. In particular, thank you for mentioning the friendliness and the service of our staff. We all hope you will be back soon. Sincerely, Edwin Barragán General Manager Hotel Gran Porto Real & SPA More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(60)
  • Italian restaurant(55)
  • Great time(37)
  • Lobby bar(32)
  • Pool area(31)
  • Ocean front(30)
  • Junior suite(29)
  • Entertainment staff(18)
  • So friendly(18)
  • Kid Club(15)

Additional Information about Gran Porto Real Resort and Spa

Address: Constituyentes No. 1, Playa del Carmen 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Gran Porto Real Resort and Spa 3.5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Gran Porto Real Hotel
Gran Porto Real Playa Del Carmen
Hotel Gran Porto Real
Gran Porto Real Resort Spa
Porto Real
Grand Porto Real Playa Del Carmen
Gran Porto Real Mexico
Gran Porto Real Resort And Spa Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#26 Top resorts Hotel in Playa del Carmen
#30 Spa Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#59 Family Hotel in Playa del Carmen
#59 Romantic Hotel in Playa del Carmen

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