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All 199 Playa del Carmen hotels

Gran Porto Real Resort and Spa

3.5 of 5 Resort (All-Inclusive)   |   Constituyentes No. 1, Playa del Carmen 77500, Mexico
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83%
Ranked #58 of 199 hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed today
LisaJ_TX Roanoke, Texas
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5,052 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (857)
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Roanoke, Texas
1 review
4 of 5 stars Reviewed today NEW

Our family of five vacationed at Gran Porto Real July 8-13 and we all had a great time. The food was good, the hotel was clean and most of the service was outstanding. We would definitely go back. I’ve listed some of the Cons, Pros and the Absolutely Negative points below. The Cons: It started out a bit rocky with... More

Was this review helpful? Yes 1
Brooklyn, New York
2 reviews
2 of 5 stars Reviewed yesterday NEW

We scheduled a week long family trip to Gran Porto Real. We ended up cutting our stay short due to our frustrations at the resort. The Gran is no place for beach goers, the beach was totally eroded and there were sand bags throughout making the beach look even worse. In order to get some beach time in we had... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great resort! Good sport and entertainment staff With King Arturo Verlain Jesus omar Erik josue eliseo David Jesus, that makes the hotel more Active and they make it easy to get to know other people and get people together, they're always in a good mood and always ready for a challenge, the all inclusive makes everything easy and fast, as... More

Was this review helpful? Yes 2
Benicia, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I just returned from a family vacation at Gran Porto Real in Playa Del Carmen. I had a wonderful time. I have stayed in Cancun a few times and this was my first in Playa Del Carmen. I will be coming back for sure. This resort was extremely clean, and not over occupied. I vacationed from July 14th - 20th.... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We spend one week at gran Porto real and was amazing doing activities with the sport and entertainment staff. Arturo Erick Omar Verlaine Jesus Chris and the djs Eliseo Jesus and David with nice music at the beach in the white party. We really enjoy it this time in Mexico. We come back next year.

Was this review helpful? Yes 1
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Mr. Jscgweis Thank you for your positive Comments about your stay, especially about the food. We have passed your feedback to the whole team, as it is highly motivating to all of us. Hoping to be seeing you back at Gran Porto Real Edwin Barragán General Manager Hotel Gran Porto Real & SPA More

Chino, California
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We just returned from an 8 day stay at the Gran Porto Real and couldnt be more pleased with the Hotel, food and the SERVICE! My wife, two daughters and additional family (total party of 10) spent the week in Playa del Carmen and LOVED the Gran Porto Real. I would not consider myself a "world traveler" by any means,... More

Was this review helpful? Yes 4
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Mr. jimp634 Thank you for your wonderful comments about our facilities and the service and recognition by our people. It is indeed our most important mission to create lasting memories and feedback like yours is truly encouraging for all of us. We have passed on your comments to all the staff members that you mention, who were very happy... More

Westchester County, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel was amazing. The staff were very nice and polite. Eric, Verlin, cristobal, Omar, and arturo made our stay that much better. The bike ride into town, the mini soccer match, and the water aerobics was an awesome touch to the all the inclusive. Cant wait to go back!! Marvin in the opened dining room got me some guavas... More

Was this review helpful? Yes 2
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Mr. Urane R On behalf of Gran Porto Real Playa del Carmen we would like to take this opportunity to thank you for taking your valuable time to share with us your positive review. It puts a smile to our face knowing that you have enjoyed our services and staff. It is our biggest joy knowing that we exceeded... More

Decatur, Texas
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We vacationed with a large group July 11-15 and had an excellent trip. We had a lot of kids with us and the Entertainment group of Omar, Verlain, Eric, Crystoball and Arturo were outstanding. They had a blast all day with kids and adults alike, from water activities and games to beach volleyball. They really made the trip for all.... More

Was this review helpful? Yes 3
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Mr. JARottner Thank you for your wonderful comments about our facilities and the service and recognition by our people. It is indeed our most important mission to create lasting memories and feedback like yours is truly encouraging for all of us. Thank you for taking the time and hopefully your travels will soon bring you back to Gran Porto... More

Highlands ranch
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We spent a few days at Gran Porto Real to celebrate our anniversary. From top to bottom everything about the trip was exceptional. When we got to the hotel our room was ready and as expected. The ocean view jr suite was very clean and had a nice ocean view. The room backed to a fairly main thoroughfare for beach... More

Was this review helpful? Yes 3
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Mr. Rgsims Thank you for your lovely and detailed comments about your most recent family vacation here at Gran Porto Real & SPA. It is indeed our pleasure to hear that you enjoyed the natural surroundings of our resort and in particular the service provided by our people. We have passed on your comments to all the staff members... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We had a group from ages 5-45 And had a blast! The teens played hours of beach volleyball with the entertainment staff- Verlain, eric, crystoball, Omar and Arturo Pablo was an awesome waiter around the pool They all went above an beyond! Great trip Thank you from Team Texas Andrew Kelli Alisha Dylan Sydney Tyler Jimmy Stef Dylan Addison Mikey... More

Was this review helpful? Yes 1
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Mr. 1Texas2 It is our true pleasure to read that you truly enjoyed our beautiful resort. Thank you in particular for mentioning the attentiveness of our staff as they are our key factor in creating a most memorable experience. We certainly hope to able to welcoming you back soon and wend you our warmest regards. Edwin Barragán General Manager... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(60)
  • Italian restaurant(55)
  • Great time(37)
  • Lobby bar(32)
  • Pool area(31)
  • Ocean front(30)
  • Junior suite(29)
  • Entertainment staff(18)
  • So friendly(18)
  • Kid Club(15)

Additional Information about Gran Porto Real Resort and Spa

Address: Constituyentes No. 1, Playa del Carmen 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Gran Porto Real Resort and Spa 3.5*
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Also Known As:
Gran Porto Real Hotel
Gran Porto Real Playa Del Carmen
Hotel Gran Porto Real
Gran Porto Real Resort Spa
Porto Real
Grand Porto Real Playa Del Carmen
Gran Porto Real Mexico
Gran Porto Real Resort And Spa Riviera Maya/Playa Del Carmen, Mexico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#28 Top resorts Hotel in Playa del Carmen #31 Spa Hotel in Playa del Carmen #39 On the Beach Hotel in Playa del Carmen #59 Family Hotel in Playa del Carmen #60 Romantic Hotel in Playa del Carmen
Hotel Class
Number of rooms
287

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