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Gran Porto Real Resort and Spa

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Constituyentes No. 1, Playa del Carmen 77710, Mexico
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$319 off room rate
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Gran Porto Real Resort and Spa
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Gran Porto Real Resort and Spa
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6,091 reviews from our community

Traveler rating
    3,778
    1,337
    459
    306
    211
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1,707
1,908
82
54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,073)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Never been anywhere tropical,so this was ny first experience and by far the best,the entertainment is awesome they are really friendly but cesar is awesome he is the best so friendly, smiley always has a smile since the morning until the night and trust me the aerobics wow i dont do exercise but he has a hot body so i... More 

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

The hotel totally exceeded my expectations.! From the delicious food to the complete facility, but what make it so comfortable is all the personal ( staff ) who was amazing from the moment of my arrival till the moment I left.. And I'm already looking forward on my return and have those perfect margaritas Teresa.! Thanks so much, I had... More 

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

The activates staff were fun friendly and inviting and ensure my friends and I the best trip possible Cesar is amazing Beto,Eric,Dj jesus ,Gina,Emma ,liks they are son fun with All the activites water volley ball beach volley ball lazy game ,crazy game, but Cesar is really funny,the resort is really clean and easily accessible the food was perfect highly... More 

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Bentonville
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Spent a week at Gran Porto Real in Plays del Carmen April 16th thru April 22, 2015. The hotel is very nice, very clean and well maintained. The location is great if you like to shop. It is located only a block from Fifth Ave which stretches probably 10 blocks to the north and 15 blocks to the south. Fifth... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I just returned from a week in Paradise at Gran Porto Real . The hotel is beautiful, very clean and well maintained. The location is great as it is directly on the beach and close to 5th Avenue. The food was wonderful and we had a large variety to choose from. The best part of this resort is the staff... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

What an awesome resort staff are amazing food and drinks are great, Mexican food not to spicy but awesome , the restaurant il pescatore is good I had ravioli tasted good but portions too small, the room is georgeous very clean and the towel designs are beautiful,my daughter loves the 24 hours snack bar and the activites are so great... More 

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Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Great location, you can walk to everything. Food and service great. During our stay we met lots of fun couples at the pool. Our room was lovely however we did have to pay for an upgrade to get the view of the ocean we thought we had paid for already. We Would go back.

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We recently stayed at the Gran Porto Real and had a very relaxing time. We got an ocean front room, which I HIGHLY recommend...you are right there on the ocean. Pros: great location if you want to enjoy Playa del Carmen without hearing thumping disco all night. The staff is super friendly. The food is pretty good, especially the taco... More 

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Kamloops, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

This trip has been so far the best trip ever! I had a wonderful time at the kids club with Maggie, Ema, Georgina, Jocelyn, and Angelica! I also had fun at sports club with Aldo, Patrick, Cesar, Beto and Eric these guys did and a wonderful job in the pool area and I loved the bike tour with Aldo I... More 

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Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Ms. Shealyn A It is our true pleasure to read that you truly enjoyed our beautiful resort. Thank you in particular for mentioning the attentiveness of our staff as they are our key factor in creating a most memorable experience. We certainly hope to able to welcoming you back soon and wend you our warmest regards. Cordially, Edwin Barragán... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a wonderful stay this past week. We received excellent service from Edwin Barragán the General Manager and Chief Concierge, Roberto Venegas. The entire staff was friendly and attentive. The food was very good. We ate at the buffet, Maria's, the beach grill, and the Italian restaurant. The only thing we didn't try was the sushi bar, but we... More 

Was this review helpful? Yes 2
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Ms. MaggiesTravel, Thank you very much for your comments. It is very motivating for us to hear how much you enjoyed your stay with us. In particular, thank you for mentioning the friendliness and the service of our staff. We are looking to pamper you soon in your second home, Gran Porto. Sincerely, Edwin Barragán General Manager Hotel Gran... More 

Hotel Review Summarization

What travelers say

  • Italian restaurant(32)
  • Very good(31)
  • Great time(24)
  • Pool area(20)
  • Ocean front(17)
  • Junior suite(16)
  • Lobby bar(16)
  • Entertainment staff(13)
  • Room service(9)
  • So friendly(9)
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3,729 photos of this hotel

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Hotel & grounds (630)
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Amenities (67)
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Beach (22)
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Grand Walkout Suite (53)
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Jacuzzi Terrace (12)
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Junior Suite Ocean View (61)
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Master Suite (Honeymoon Decoration) (60)
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Pool (39)
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Sushibar Pool (4)
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The Hotel (61)

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Pool/beach area (4)
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Hotel & grounds (7)
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