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We just returned home from our 5th trip to the Gran Porto Real, each time we go back, its like coming home to see family and friends. Several of the staff have worked there for many years and they never forget their guests. Upon check in, we were greeted by the hotel Manager, Lynn and her Assistant manager, Nicholas and... more
Next wednesday i am going for the 4th time to the gran porto real,and if i go to the same place four times than it must be very good,because i am a spoiled traveller.I have been to many places one of them being Barbados wich costs me a fortune from Holland to go there.But i have never ever had a... more
We go to Playa around 3 to 4 times a year and in late Oct 09 it was the first time to stay at the Gran Porto Real. It is a wonderful resort. The beds are really hard as most are in Mexico. As with most all-inclusives they have restuarants you can eat at to get away from the buffet.... more
The staff, Manuel & Ignacio from the Albatros and Thelma from Housekeeping were the best. They made our stay a pleasure exactly what we were craving! We want to go back next year. Food and the entertainment staff were wonderful as well. The room was beautiful and very clean. The beach very clean and enjoyable! more
We actually staying at this resort in the beginning of this year for 2 weeks. We had our 2 children with us ( ages 3/5) We were upgraded front an oceanview room to an walk up ocean front suite. We had to twin beds for our kids. The room was so beautiful with 2 balconies and loads of space. We... more
I think it's necessary to give the context of our situation since it was unique. A year ago my wife and I were both asked to be in the wedding of some good friends of ours and we gladly accepted. About a month later we were happy to find out that my wife was pregnant which means that our daughter... more
Excellent hotel,great food.Beach next door very smooth,and great for long walks. Staff very friendly. more
This is a great resort! We have never been treated nicer! The staff was wonderful especially Jose the pool waiter. The rooms were amazing you can tell they took the extra effort to make you feel welcome. The drinks kept coming, at the resturants as well as the bars the waiters would bring you extra drinks that you didn't even... more
We traveled with 3 couples total. We somehow got three rooms right in a row, which was perfect. From the moment of check in to the time we sadly drove away, this trip was beyond what I expected. The food was good, very fresh, and selections changed daily at the buffet. The room was very large, great bathroom, and very... more
I traveled to Playa del Carmen with a friend for a week of relaxation and fun. We stayed at the Gran Porto Real. We arrived around 1:30ish and our room was not yet ready, no big deal to us, as check in wasn't until 3pm. The bellman took our bags to storage, the front desk gave us our bracelets and... more
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