We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 199 Playa del Carmen hotels

Gran Porto Real Resort and Spa

3.5 of 5 Resort (All-Inclusive)   |   Constituyentes No. 1, Playa del Carmen 77500, Mexico
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added Gran Porto Real Resort and Spa to your Saves list
Gran Porto Real Resort and Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
  • Overview
  • Reviews (5,101)
  • Photos (2,810)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (866)
  • Location
  • More
Write a Review

5,101 people have reviewed this hotel

Traveler rating
    3,054
    1,147
    405
    294
    201
See reviews for
1451
1627
67
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (866)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW

This is my first time in the hotel and all the sports and water excursion ever I love the pool and the rooms and the shows at night the activities βš“οΈπŸš£πŸš€β›΅οΈ The best Verlan,Eric,and,cristobal Arturo,Omar,dj David,eliseo,Jesus are the best entertainers ever πŸ˜‚πŸ˜‹πŸ¬πŸ³I love playing beach vollyball

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW

I spent my vacation in Gran portal! The sports and entertainment are the best! Beach volleyball is very fun. Eric, Verlain, Arturo, Omar and Cristobac are great entertainers. The restaurants are good especially Maria's. The pool is big and fun to swim in. This is a great hotel to stay in!

Was this review helpful? Yes
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

First of all the beach is horrible if you like the beach don't stay here it's rocky the water is brown it smells funny seaweed everywhere and the sand bags , the food is decent compare to other all inclusive resorts I've have stayed in , the beer not good since the only offer dosxx on tap and it seems... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Heel goed hotel erg tevreden erg vriendelijk personeel excellent diners by The italian restaurant thank you rufilio and chef ruperto Good cleaning thank you amelia En good service by The pool And of corse thank you for everything entertainment team !!!! Thank you Omar Eric Arturo Verlain Cristobal We Will mis you all!!!

Was this review helpful? Yes
Staten Island, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

By far one of the best vacation spots ever!!! Food...amazing! Staff went to every level to make sure you were happy with your stay. Big thanks to Arturo, Verlan and the whole sports and entertainment crew! Jesus and Marco at the pool kept the drinks coming. Room was clean, spacious. Def worth it to upgrade to a junior suite. The... More

Was this review helpful? Yes 2
Long Island, New York
1 review
2 of 5 stars Reviewed 3 days ago NEW

Was promised as all inclusive that we can eat at sister hotel The Royal, next door. However unless u have most expensive suite, there are not only no eating privilege but u can't use any facilities there either. The pool is all the same depth @ 4 ft 9 inches. So if u r short like me, you can't stand.... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed 2 weeks at this fantastic hotel , everything was good , the food, rooms are clean And Nice , pool area is so much fun with the sports And entertainment team ,Omar verlain Eric cris jesus they always have activities going on like the bike tour, volleybal , aquaerobics etc. Thanks to everybody at this lovely resort. We'... More

Was this review helpful? Yes
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We had a standard room, street view. Property was well-kept, but our room was sub-par. Got the job done for a group of girls, but I definitely would've been disappointed if this had been a romantic getaway. Also, I thought the draft beer had a foul taste the entire week. Ended up buying-out all of the modelo at a corner... More

Was this review helpful? Yes
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This resort does things right. We were delighted with the service, food and location. From the moment we arrived, they made us feel welcome. Our ocean front Jr. suite was not ready but they pre-checked us in and we were able to enjoy a nice lunch and drinks. They had the suite ready by 3:00PM check-in time and we were... More

Was this review helpful? Yes 1
Tiverton, Rhode Island
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Once again, we had a PERFECT vacation at the Gran Porto Real. Although there have been quite a few changes since our last visit, the majority are favorable. The staff has changed a little and we did miss some of our "family". They cannot do enough for you here. Jose, Pablo, Jesus and, Teresa at the pool and beach. Aurelio,... More

Was this review helpful? Yes
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Ms. 67pisces Thank you from the bottom of our hearts for your review. . It will be my pleasure to pass your wonderful comments to the members of our staff who exceeded your expectations and provided you with remarkable service. We remain at your service and Once again thank you and we are looking forward welcoming you back to... More

Owners: What's your side of the story?
If you own or manage Gran Porto Real Resort and Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Gran Porto Real Resort and Spa? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very good(60)
  • Italian restaurant(55)
  • Great time(37)
  • Lobby bar(32)
  • Pool area(31)
  • Ocean front(30)
  • Junior suite(29)
  • Entertainment staff(18)
  • So friendly(18)
  • Kid Club(15)

Additional Information about Gran Porto Real Resort and Spa

Address: Constituyentes No. 1, Playa del Carmen 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Gran Porto Real Resort and Spa 3.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Tingo, Caribbean Online Mgt Corp., Hotels.com, getaroom.com, BookingOdigeoWL, Priceline, Agoda, Otel and Venere so you can book your Gran Porto Real Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gran Porto Real Hotel
Gran Porto Real Playa Del Carmen
Hotel Gran Porto Real
Gran Porto Real Resort Spa
Porto Real
Grand Porto Real Playa Del Carmen
Gran Porto Real Mexico
Gran Porto Real Resort And Spa Riviera Maya/Playa Del Carmen, Mexico

2,810 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2775)
Viewed
Pool/beach area (546)
Viewed
Hotel & grounds (527)
Viewed
Room/suite (303)
Viewed
Dining (168)
Viewed
View from room (135)
Viewed
Bathroom (40)
Viewed
1:51
Videos (4)
Viewed
Business center/function rooms (26)
Viewed
Family/play areas (28)
Viewed
Other (998)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Pool/beach area (1)
Viewed
Room/suite (2)
Viewed
Other (33)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Playa del Carmen with
any amenities

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#28 Top resorts Hotel in Playa del Carmen #33 Spa Hotel in Playa del Carmen #39 On the Beach Hotel in Playa del Carmen #59 Family Hotel in Playa del Carmen #61 Romantic Hotel in Playa del Carmen
Hotel Class
Number of rooms
287

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Gran Porto Real Resort and Spa and other travelers.
1 question

See all questions (1)

Questions? Get answers from Gran Porto Real Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer