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Gran Porto Real Resort and Spa

3.5 of 5
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Constituyentes No. 1, Playa del Carmen 77710, Mexico
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$319 off room rate
Gran Porto Real Resort and Spa
Best prices for: 1 room 1 guest
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Ranked #33 of 200 Hotels in Playa del Carmen
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6,064 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. John's, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

well. we went for an all inclusive week - place was nice and clean. Not one of the nicest placest I've ever stayed but not bad. The Italian restaurant was great, Marias was not. The buffet place was fantastic, Franklin was our waiter a few times and he really seems to enjoy his job - more so than most staff... More 

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Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Just writing this review as we sit sipping on our last drinks at the Porto Real before we are shuttled off to the airport. We stayed at the resort from April 11 - 18th and we had a great time. Check in was very welcoming and Arturo and Gino made sure we had everything we needed for the week. The... More 

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Toronto
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Myself and 4 of my girlfriends stayed at the Gran Porto Real from April 6 to April 13, 2015. We thought the resort was beautiful, the food was great and the service was amazing (Jose, our amazing waiter on the beach and Franklin, one of our amazing waiters in the dining room)!! We had a little bit of a problem... More 

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Moyock, North Carolina
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We visited Playa del Carmen for 8 days. We made a reservation with Cheap Tickets all inclusive (good and affordable website to book). This has been one of our very best experiences when traveling. Employees are so very nice, ready to help, always smiling and willing to serve. This hotel has some very good restaurants like Albatros which is buffet... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 2 days ago NEW

It was awesome the food the people the sun the activities where do I start first the resort is very clean the best resort is closer to everything and you can go walking to everywhere the fifth avenue the mall,the food is wow so good but the most that I like were the activities Cesar from sports so funny dumb... More 

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Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Our family of two adults and one child stayed at this hotel in April 2015. We booked a Gran Master One Bedroom Oceanfront Suite. The room itself was okay, but the location was horrible. It was located directly above the pool and lobby area, which was extremely loud most of the nights of our stay. When I asked about switching... More 

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at the resort for 7 days using WestJet Vacations as the travel agent for bookings. As it was our honeymoon I had requested an upgrade to the 1BR Gran Master Suite a month before arriving...it was worth it. When we arrived, we were told that the room would not be available on the first 2 nights as it was... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

resort provide us great service and awesome atmosphere and friendly people,we got a nice view of the ocean from our room, resort also provides us really good entertainment from the guys especially Cesar is funny energetic with the volley ball,water volley ball, also pato Beto Verlaine eric,jos,Emma ,Gina, and food and drinks let me tell u something are amazing,also is... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Fantastic resort located in the city of Playa Del Carmen. It is so much better to stay in the city than in PlacaCar, walking around, shopping, seeing people, nightlife.... In PlayaCar you are pretty much stuck in your resort, here you can walk around and do whatever you want. That said, the restaurants are pretty decent, there are only 2... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Extraordinary stay, beautiful hotel, excellent food, good amenities, great service from people at front desk, outdoor amenities specially from Verlain, Pato, Cesar, Beto; from the girls at the kids club specially Gina, Ema, Maggie.

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Italian restaurant(33)
  • Very good(32)
  • Great time(25)
  • Pool area(21)
  • Ocean front(18)
  • Junior suite(17)
  • Lobby bar(16)
  • Entertainment staff(13)
  • Room service(10)
  • So friendly(10)
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Beach (22)
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Grand Walkout Suite (53)
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