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Gran Porto Real Resort and Spa


Gran Porto Real Resort and Spa
Hotel class 3 of 5
Constituyentes No. 1, Playa del Carmen 77500, Mexico
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Traveler Reviews

73% Recommend
4.0 of 5 stars 1,164 reviews
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By trip type
All (1,164)
[ Date ] [ Rating ]
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5 of 5 stars
TOMAN2 3 contributions
Edmonton, Canada
Jul 14, 2009 | Trip type: Solo travel New

Had a great vacation again at the Gran Porto Real. Quick check-in and got a beautiful Suite which faced the ocean. The rooms are very clean and maid service was incredible. The food is still super and the Italian restaurant was my favourite. The staff are so very friendly and helpful to get you anything you need to make your... more

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3 of 5 stars
sb1967 4 contributions
Coal Township PA
Jul 13, 2009 | Trip type: Couples New

After reading all the reviews I picked this resort for our honeymoon. We are not the typical honeymooners we are both in our 40"s. We waited 20 plus years to get married, so this was very special. First of all when we got to the resort our reservations were cancelled, but after 20 minutes everything was straightened out. We had... more

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1 of 5 stars
QueenSheets 2 contributions
Dallas, TX
Jul 10, 2009 | Trip type: Friends getaway
0/2 found this review helpful

I had been referred to this hotel from a friend that was traveling with us that had been here a few years before. I knew things would be bad when the front desk offered us a discounted upgrade to the Royal across the street then seemed upset that we turned them down. There were too many kids around without activities... more

Management response from
Astrid Cavazos, Concierge

Dear Guests It is very sad for us to know that we did not satisfy your expectatives, since our first gol is the entire satisfaction of all our guest. Hopefully you will give us the opportunity to treat you like royalty. Best Regards

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4 of 5 stars
gatormomHoustonArea 4 contributions
houston area
Jul 9, 2009 | Trip type: Family

This was our first time to Playa. Had a wonderful time! We were greated as we arrived, tired from an early flight and drive, with drinks! Got checked in quickly and absolutely were speachless at the room! HUGE! It was ocean view, fridge stocked daily, huge bathroom and shower! The cleaning staff left little touches of flowers which was really... more

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5 of 5 stars
Bris2lUK 1 contribution
Bristol
Jul 2, 2009 | Trip type: Couples

Only two words can describe our stay at the Gran Porto Real, absolutely amazing!. We are a young couple aged 25 and 26 and stayed at the Gran Porto Real during the first two weeks of June 2009 on an all inclusive basis. We were on one of the first flights from the UK after the swine flu outbreak and... more

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4 of 5 stars
hemtravel1 2 contributions
Chicago, Illinois
Jun 30, 2009 | Trip type: Friends getaway

If there is anything to be said about the Gran Porto Real is that its location is quite possibly the best in all of Playa. GPR is located approx an 8 minutes walk from the central downtown area. Shopping, dining, drinking, nightlife, entertainment, etc... are all at your fingertips. We were with a large group for a destination wedding granted... more

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5 of 5 stars
CREIME 9 contributions
PA
Jun 27, 2009 | Trip type: Family
1/1 found this review helpful

I enjoyed my stay here for 7 days with my family. two boys 11 an 6 wtih another family member 14. everyone had fun. The children had fun and did not want to leave. The hotel was absolutely divine. The intricate detail and design of our room was lovey. Our room had balcony's that were set with resting chairs to... more

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3 of 5 stars
SlovakBrewer 8 contributions
Chicago, IL
Jun 25, 2009 | Trip type: Family
1/1 found this review helpful

We came here for a family vacation, I was not all the way sure what we were getting into. For a family with children this is a great value. There are activities and entertainment throughout the day and evening. A large pool on the beach front and a "adult" pool on the third floor. Multiple "restaurants" and several bars across... more

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5 of 5 stars
krzysia 1 contribution
Chicago, illinois
Jun 23, 2009 | Trip type: Family
1/1 found this review helpful

Location is the best !!!!! close to the fifth avenue what a fun street!!!! hotel is very clean !!!!!! they have sanitizer gels everywere , staff goes beyand being warm and friendly We been at many places but this place will be the number one if it comes to they treat you - everyone is number one there, beach is... more

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5 of 5 stars
luvs2run27 27 contributions
Houston, Texas
Jun 23, 2009 | Trip type: Friends getaway
1/1 found this review helpful

Just returned a couple of days ago. The rooms were gorgeous, the service great, the food was overall quite good for an all-inclusive. The beach was a negative as I also read on another review. Not what I remember from Playa del Carmen when I stayed years ago at an Iberostar. The night life isn't great at the hotel, but... more

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Playa del Carmen Hotels Gran Porto Real Resort and Spa
4.0/5.0
1164