I went to the gran in Oct 2013. I did part of my review when I was there and this is my second part. We had an ocean view room and it was very nice and roomy for two people. The staff is nice and friendly. If you go on the Internet and pick out your room 24 hours before... More

My husband & I were invited to a wedding that took place in Mexico April 30th, 2013. We decided to go b/c it was a family wedding. Up to this point, Mexico was not our first choice as a place to vacation. We read some negative reviews & decided to go just this one time. We arrived at our hotel... More

Just coming to the end of two fantastic weeks at the Gran Porto Real. The service, setting and complex is second to none. The all inclusive package is just that, from six fantastic restaurants, Miguel and Avila in the bar are brilliant, free use of the gym supported by excellent staff at the spa and a big thank you to... More

We asked for a large deluxe suite, because we were attending a wedding and this was our 35th wedding anniversary. We spent almost $3,000 for six nights for a suite that would have around a 1000 square feet on the oceanfront. They tried to give us a much smaller room, but changed the room when we complained. Later on Facebook... More

My girlfriends & I just spent 7 days at this wonderful, all inclusive resort! I can't say enough about it. It's a beautiful resort and the staff go above & beyond to make sure you have everything you need & then some. Chucha in the main buffet restaurant, Willy in Guest Services, just to name a few took very good... More

I chose this resort to have my wedding ceremony, which was perfectly planned and turned out beautifully because of Lorena Viesca (Royal Resort), my wedding specialist. The overall property is excellent. The staff at the resort are awesome. They were always attentive and friendly. Adriana, Montero, Mary and Richard were excellent at the bar. The Oki Fun World team at... More

The Gran Porto Real made staying in Playa del Carmen a breeze. There are several restaurants to choose from, a spa, bars, swimming pools, room service, etc. They will mail postcards for you and there is a gift shop. Because they are serving so many people the food is not amazing. I recommend the buns with cream cheese in them... More

Just returned from a great 6 day vacation at Gran Porto Real Resort. This is a great family resort. The rooms are clean and beautiful. You can't beat the location, which is two blocks from 5th Ave. The Italian restaurant is wonderful! I want to thank my great travel agent, Missy with Beach Bum Vacation, for making the arrangements for... More

The best part of the trip was the activities! If it wasn't for Eric, Alberto, and the activity instructors, I would have been bored. The food is terrible, the front desk was poor service and terrible manners. I enjoyed the bike tour, the other employees are very sweet. The crafts are fun! The gift shop is great!