I recently had a look at Gran Porto real to see if it is wheelchair accessible. Since I'm not in a wheelchair I can only say that it looks acceptable. It has a ramp from street level no obvious barriers on the leading to the accessible unit I was shown. I don't know about beach access but there is a... more

We went to the Gran Porto Real as an entire family and had a great time. Our ages ranged from 5-60 and everyone was entertained whether by the water arobics during the day, the entertaining shows at night, or by making bracelets in the kid's club. The food was fabulous and it was never a problem to get into the... more

My husband and I just returned from our 7th or 8th time at GPR, we were there for 10 days to celebrate our 11 year Wedding Anniversary. We were just there in May for 10 days also. This hotel is the greatest hotel ever!! The Staff is THE BEST EVER! We are as always treated like Royalty there, everything is... more

We would recommend this Hotel to anyone. It has real Mexican flavour as compared to some of the other hotels. We really enjoyed the staff's openness and willingness to interact on a personal level. The food and beverages were excellent, from the buffet to the restaurants it was always enjoyable. The entertainment was enjoyable in the first week but would... more

Really wonderful all inclusive resort with great staff, services, food, activities and location close to 5th ave, the heart of playa del carmen! excellent sports and entertainment activities. only problem here is the rocky beach.... but walk 100 yards to the left or right and the beach is wonderful! more

We had been going to Mexico for the last 8 years at Thanksgiving & finally found our favorite place. We liked the Iberostar Quetzal very much & had been there 3 of the 8 times but thought we'd always try different all-inclusive resorts. The first highlight was you can check in on-line, so that saved time when we got there.... more

We were told by travel agent about this hotel-it was all inclusive-enjoyed the hotel's buffets & they had 2 other nearby restaurants you could also eat at. had nice pools, swim up bar, nice beach outside, service was pretty good @ the hotel. The only things I was disappointed in was-we had to go thru condo selling high pressure-thing that... more

We stayed at this resort from Nov 12 to the 22. Hotel was beautiful, lots of room in are room. We were suppose to have two queens in are room but ended up with one king bed. There was four of us, my Husband and two boys age 10 and 12. The 10 year old just slept with us and... more

We absolutely loved this resort! Met my brother and SIL there. It is in a perfect location, just a minutes walk from La Quinta. I really enjoyed the food at all of the restaurants in the hotel, and the shopping and food on 5th avenue is just awesome. Benito was our favorite waiter by the pool, and Maria in the... more