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All 200 Playa del Carmen hotels

Gran Porto Real Resort and Spa

3.5 of 5 Resort (All-Inclusive)   |   Constituyentes No. 1, Playa del Carmen 77500, Mexico
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Ranked #47 of 200 Hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed yesterday
AlexxTX Austin, Texas, United States
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5,327 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, Texas, United States
1 review
4 of 5 stars Reviewed yesterday NEW

We just got back from our Wedding/vacation @ Gran Porto Real, it was amazing! The hotel is beautiful and in a perfect location, of course it has expected wear and tear but very well kept. I loved the feeling of being in small Mexican Hacienda. Just two blocks from la quinta, we took many walks there We orginally booked a... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

Staff went above and beyond. Especially our beach bartender Froliane. he was courteous, professional and attentive. Our dinner waiter Franklin was also behond our expectations. Making sure we had what we wanted from the buffet and just in case we didn't have what we needed he offered other options directly from the chef. These two are hidden gems in the... More

Was this review helpful? Yes 1
Huddersfield
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Fantastic hotel, fantastic location. We absolutely loved out stay here and we will return in the future. The choice of restaurants really attracted us to the hotel and they lived up to our expectations. Because of the type of hotel there was lots of other people like us who were happy to talk to others and we have made some... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 2 days ago NEW

stay here with some friends for a event the place is very Nice, the serves is on point, the staff are very helpful and the rooms are very clean wish is the important thin for me. its a must stay they are in the middle of town, they have a swim up bar with sushi next to it.

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great time people from animation really warm. Big hug to Beto, Higo, Verlain,Katie, Eric,Cristobal and Arturo from the animation staff. Lovely people. Really close to the 5th avenue to have fun with your kids it's perfect all kind of resto and shopping.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

this was my second time staying at the Grand Porto real. the staff is so friendly and pleasant and willing to solve your problem immediately. the atmosphere is lovely you feel safe. the food is good and well prepared. Enrique at the front desk the wait staff. the wait for the room was very long but once we got the... More

Was this review helpful? Yes 1
Davidsonville, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Had an awesome experience at this hotel. Just got home tonight from a 5 day trip! Service in this hotel is the best I have ever had! Can't say enough great things! The staff was excellent from the moment we arrived until we left. They couldn't have been more accommodating to my every need. Shows were excellent and the entertainment... More

Was this review helpful? Yes 1
Leeds, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have thoroughly enjoyed my stay here, everyone is so welcoming!! The food has been a treat. Arturo was very friendly and always took time out to make sure my friends and I were enjoying our stay :). I was very impressed with the way the entertainers showed enthusiasm and really enjoyed the water aerobics sessions (Shifted some lbs from... More

Was this review helpful? Yes 2
Redondo Beach, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Awesome staff, location, food, entertainment, & atmosphere. The entire resort was very clean. The only small flaws were: bathroom faucet didn't have good control, there was either too much pressure or too little pressure and it also didn't drain well; the shower wasn't very hot and shower head needed replaced; the Jacuzzi was also not very hot.

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Leeds, England, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Gran Porto real is by far one of the best holidays I have ever been on. Where do I start ...... The staff can not do more for you. Room service was spot on all different kinds of foods, there is a menu which is provided but if something doesn't suit they are more than happy to accommodate. The room... More

Was this review helpful? Yes 4
Edwin B, Gerente at Gran Porto Real Resort and Spa, responded to this review

Dear Ms. Rachel S Thank you from the bottom of our hearts for your review. . It will be my pleasure to pass your wonderful comments to the members of our staff who exceeded your expectations and provided you with remarkable service. We remain at your service and Once again thank you and we are looking forward welcoming you back... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(60)
  • Italian restaurant(55)
  • Great time(37)
  • Lobby bar(32)
  • Pool area(31)
  • Ocean front(30)
  • Junior suite(29)
  • So friendly(18)
  • Entertainment staff(18)
  • Kid Club(15)

Additional Information about Gran Porto Real Resort and Spa

Address: Constituyentes No. 1, Playa del Carmen 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Gran Porto Real Resort and Spa 3.5*
Number of rooms: 287
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Also Known As:
Gran Porto Real Hotel
Gran Porto Real Playa Del Carmen
Hotel Gran Porto Real
Gran Porto Real Resort Spa
Porto Real
Grand Porto Real Playa Del Carmen
Gran Porto Real Mexico
Gran Porto Real Resort And Spa Riviera Maya/Playa Del Carmen, Mexico
Hotel Style
#27 Top resorts Hotel in Playa del Carmen #31 Spa Hotel in Playa del Carmen #36 On the Beach Hotel in Playa del Carmen #60 Family Hotel in Playa del Carmen #60 Romantic Hotel in Playa del Carmen

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