Having, visited several up-scale resorts, Gran Porto was by far the best I have ever been to. It seemed to have something for everyone, whether you're looking for a great nightlife or relaxation. What really made the trip for me were the amazing staff! Just to name a few: Chicken, Armando, Cesar, Karina, Alejandro, and Edwardo. They did such a... More

I am worried about spending a week in Mexico and being Gluten Free, but the hotel restaurant staff was AMAZING at working with me for my allergies. For breakfast I had omelets, and for lunch and dinner every meal was made for me at my request. I could pick through the buffet line,but even better was that I was able... More

This was the third time we have stayed at this resort. Our first trip experience was great so we wanted to go back. Our experience the second time was just OK but they had overbooked it and had to ship us off to another not so nice hotel for the first night. This time we decided to pay for a... More

What a place totaly impressed ,and I stay in hotels 8 months a year. Hotel is just situated in the right spot to take advantage of what Playa has to offer. Food was good,and rooms very clean staff very friendly. Now time for a few shout outs, when on the beach Pablo is the man, at the restaraunt LL Pescatore... More

This was our second trip to the Gran Porto Real but fifth with the Real chain. We have stayed at the Royal in Playa twice and the Royal in Cancun once. This trip was made even better than the rest with the assistance of Paul and Samantha of the front desk at the Gran Porto. We stayed at GP for... More

service by pablo & rebeca beach service was just great miguel & avila also great service More

Wow what can I say, this was my second year in a row at the Grand Porto and once again Dave ( Dave Ancona ) that was at the lobby bar last year was fantastic! Only problem was he wasn't at the bar where he usually works so I did not enjoy my evenings as much as last year but... More

What can we say about this hotel? It’s amazing and opens right up to the ocean which is just a few feet away and you can enjoy the sun and water as you watch the ferries go back and forth from Cozumel. It is a block and a half (very safe area too) from the local sites and sounds so... More

I only have wonderful things to say about the resort. My husband and I took our children (5 and 3) from Jan. 27 to Feb. 6. It was our second stay at the GP. We are planning to return again next year. The staff will go above and beyond to make sure your vacation would be a fabulous and memorable... More