Hotel has a very cool design, rooms are immaculate, staff is very friendly, seconds away from restaurants, bars and clubs. My only complaints would be that the room did not have an alarm clock and the internet did not work for the 3 days that we stayed. More

We stayed a king size room overlooking the garden and pool behind the main pool. Room was immaculate. Service was excellent, staff are friendly and helpful with organising tours. Use of facilities at sister hotel, Mosquito Beach, is a great bonus. Breakfast is served there, great way to start the morning. I'd recommend using earplugs at night if you dont... More

Hi!!! Me and my wife went on a honeymoon this was the first hotel that we came in to and it was great from the first minut. The staff was very nice and helpfull, the location is in the center of the main street, very quite althow the coco bongo club is very near. Overall very nice and good hotel.... More

If you've just got married in Playa del Carmen and you want to get off your resort with your hubby this is a wonderful place to enjoy a romantic evening. The food is fabulous and the service was even better. I went there on Valentines Day and sat at the back of the restaurant overlooking the pool. It was perfect... More

Stayed here twice back in July and Dec last year Good hotel on the 5th Avenue with access to most amenities, with use of the beach access at its sister hotel Mosquito Beach which is a short 3 min walk. Staff ere more than helpful and the food in the restaurant in the evening is fantastic with great service. Great... More

During my Easter vacations this month booked and pay at the Mosquito Blue through Despegar...and once I arrived, oh surprise..Hotel overbooked and more than 10 guests yelling and complaining about lack of responses from the Hotel. Mosquito Blue unable to give a support! Fortunately Despegar offer a very good option at Paradisus Hotel... Do not recommend never this hotel without... More

Great decoration and ambiance. Very helpful staff!! It's located in te middle of 5th avenue which allows you to walk safely everywhere! An excellent experience!!! More

From the super-friendly, efficient staff to the quality of the rooms, this hotel is excellent, first class, with first class services More

excellent service, they really exceded in service, very helpful and friendly. the hotel location is perfect if you want to be rigth on the 5ta avenida and just a 3 min from the beach, the plus is you get to use the mosquito beach club that isn't as crowded as other clubs. we definitly would go back More