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One Playa Del Carmen

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25 Avenida Norte Mz 97 Lt 01 S/N, Entre Av. 12 Norte y 12 Bis Col. Centro | entre Av. 12 Norte y 12 Bis, Playa del Carmen 77710, Mexico
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One Playa Del Carmen
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211 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Aguascalientes, México
4 of 5 stars Reviewed 5 days ago NEW

We spent a couple of good nights on June 2015; it's comfortable, with roofed parking lot, wi-fi included, decent breakfast and great hosts, I have no complain at all about their personnel. The father's day welcoming, both at the lobby and the room, was a very nice detail. The location is great. If you want to move around and get... More 

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Monica M, Gerente at One Playa Del Carmen, responded to this review
Google Translation

Buenas tardes Muchas gracias por sus comentarios, y me da gusto saber que su estancia fue placentera. Revisaremos con el... More 

Cornelia, Georgia
3 of 5 stars Reviewed 1 week ago NEW

there are no refrigerator in room, the halls are too hot, and the laundry room closed too early, the place was clean and staff was nice. the rooms were too small. and no microwave. The location from the beach was good. the parking area was very handy.

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Monica M, Gerente at One Playa Del Carmen, responded to this review
Google Translation

Buenas tardes Agradezco el tiempo para contestar nuestra encuesta, nuestro hotel es de 3 estrellas por lo cual no contamos... More 

Staines, United Kingdom
5 of 5 stars Reviewed 1 week ago NEW

We stayed at this hotel more or less by accident and almost didn't go in as we felt it may have been too expensive. The hotel is right behind the main ADO bus station in Playa. We were pleasantly supprised when we entered the reception area as the initial prices were realistic, however, with a little haggling we were able... More 

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Monica M, Gerente at One Playa Del Carmen, responded to this review
Google Translation

Buenas tardes Muchas gracias por sus comentarios, que grato saber que todo el servicio y las instalaciones del hotel cumplieron... More 

Victoria, Tamaulipas
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 27, 2015

If you go to Playa del Carmen, there is this Hotel One, as the name says, number One, close to the bus station, close to the 5th avenue, near shopping center, the mannager and front desk excelent, it is realative cheap, and in resume it is worth.

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Monica M, Gerente at One Playa Del Carmen, responded to this review
Google Translation

Buenas tardes Sr. Manuel Muchas gracias por sus comentarios positivos acerca de nuestro hotel, es motivante saber que nuestros clientes... More 

Keller TX
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 21, 2015

1/2 block away from the ADO bus station. We could not hear the buses from our room. Easy to get a bus to the airport, they leave about every 10 min. 7 blocks to the beach, easy to walk to the main drag with excellent restaurants and shopping. The room was very clean, shower was great! Breakfast was amazing, it's... More 

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Monica M, Gerente at One Playa Del Carmen, responded to this review
Google Translation

Buenas tardes Que gusto saber que su estancia fue placentera! Esta muy en lo cierto nuestro hotel esta muy bien... More 

Cozumel
1 review
5 of 5 stars Reviewed May 6, 2015

ONE hotel is our hotel of choice when passing through Playa. We live on a beach, so our priority isn´t necessarily staying right on the ocean. So ONE is great, the price can´t be beat, the rooms are very clean, the location is superb, right in front of the ADO bus terminal, with a small shopping center below the hotel... More 

Review collected in partnership with this hotel

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Monica M, Gerente at One Playa Del Carmen, responded to this review

Good afternoon Thank you for your preference and pleasant comments. What a pleasure to know that your stay with us was a success, it will be pleased to receive you again in this home One playa del Carmen Hotel best regards! More 

Tel Aviv, Israel
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 16, 2015

Rooms are small but clean. We found Breakfast satisfying. Location is 5 walking minutes from the beach and Av5 which is the Main Street for restaurants etc. The price was great for high season (about 1060 peso a night) Cons: 1. There is an ADO ( large bus station) right in front of the hotel so if you go there... More 

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Monica M, Gerente at One Playa Del Carmen, responded to this review
Google Translation

Buenas tardes Me da gusto saber que su estancia fue placentera, sera un gusto recibirlo nuevamente en esta su casa... More 

Beirut, Lebanon
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 10, 2015

The best economy hotel to be in Playa del Carmen, an excellent location next to ADO bus station and surronded by supermarkets , money exchange and restaurants...and a walking distance from 5th avenue and the beach. it's a clean and convenient Hotel with a good breakfast buffet, free laundry services and with friendly and helpful bilangual reception staff, and not... More 

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Monica M, Gerente at One Playa Del Carmen, responded to this review

Good afternoon Mr. What a pleasure to know that your stay was successful and that our location has served to make your stay more pleasant. Be a pleasure to welcome you again in this home One Playa del Carmen Best Regards More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 23, 2015

We stayed at this hotel and it was fantastic. We wasn't on a budget, but don't like to be restricted eating all your meals at the hotel etc. the hotel is extremely clean and friendly. Tea and coffee are 24 hours and breakfast was as expected. Fresh produce and tasty. There is a laundry and ironing room that is FREE... More 

Was this review helpful? Yes 3
Monica M, Gerente at One Playa Del Carmen, responded to this review

Good afternoon Mr. Glad to hear that your holiday as you stay at our hotel was the most satisfaction and our services were your total satisfaction. Be a pleasure to welcome you again in this home One Playa del Carmen Best Regards More 

1 review
5 of 5 stars Reviewed February 16, 2015

Great price... And its also in a very good location. 5 min walk to 5th, the hotel is actually on 12th which is great because you can just walk after a night of partying. Its also next to a walmart, in case you need anything you didn't bring with you. Overall I was satisfied. Clean, great location and a very... More 

Was this review helpful? Yes
Monica M, Gerente at One Playa Del Carmen, responded to this review

Good afternoon Mr. For me and the entire staff of the hotel is nice to know that your stay was enjoyable. Be a pleasure to welcome you again in this home One Playa del Carmen. Best Regards More 

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