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One Playa Del Carmen

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25 Avenida Norte Mz 97 Lt 01 S/N, Entre Av. 12 Norte y 12 Bis Col. Centro | entre Av. 12 Norte y 12 Bis, Playa del Carmen 77710, Mexico
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One Playa Del Carmen
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One Playa Del Carmen
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190 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Keller TX
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

1/2 block away from the ADO bus station. We could not hear the buses from our room. Easy to get a bus to the airport, they leave about every 10 min. 7 blocks to the beach, easy to walk to the main drag with excellent restaurants and shopping. The room was very clean, shower was great! Breakfast was amazing, it's... More 

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Monica M, Gerente at One Playa Del Carmen, responded to this review
Google Translation

Buenas tardes Que gusto saber que su estancia fue placentera! Esta muy en lo cierto nuestro hotel esta muy bien... More 

Cozumel
1 review
5 of 5 stars Reviewed 2 weeks ago

ONE hotel is our hotel of choice when passing through Playa. We live on a beach, so our priority isn´t necessarily staying right on the ocean. So ONE is great, the price can´t be beat, the rooms are very clean, the location is superb, right in front of the ADO bus terminal, with a small shopping center below the hotel... More 

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Monica M, Gerente at One Playa Del Carmen, responded to this review

Good afternoon Thank you for your preference and pleasant comments. What a pleasure to know that your stay with us was a success, it will be pleased to receive you again in this home One playa del Carmen Hotel best regards! More 

Tel Aviv, Israel
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 16, 2015

Rooms are small but clean. We found Breakfast satisfying. Location is 5 walking minutes from the beach and Av5 which is the Main Street for restaurants etc. The price was great for high season (about 1060 peso a night) Cons: 1. There is an ADO ( large bus station) right in front of the hotel so if you go there... More 

Was this review helpful? Yes 1
Monica M, Gerente at One Playa Del Carmen, responded to this review
Google Translation

Buenas tardes Me da gusto saber que su estancia fue placentera, sera un gusto recibirlo nuevamente en esta su casa... More 

Beirut, Lebanon
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 10, 2015

The best economy hotel to be in Playa del Carmen, an excellent location next to ADO bus station and surronded by supermarkets , money exchange and restaurants...and a walking distance from 5th avenue and the beach. it's a clean and convenient Hotel with a good breakfast buffet, free laundry services and with friendly and helpful bilangual reception staff, and not... More 

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Monica M, Gerente at One Playa Del Carmen, responded to this review

Good afternoon Mr. What a pleasure to know that your stay was successful and that our location has served to make your stay more pleasant. Be a pleasure to welcome you again in this home One Playa del Carmen Best Regards More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 23, 2015

We stayed at this hotel and it was fantastic. We wasn't on a budget, but don't like to be restricted eating all your meals at the hotel etc. the hotel is extremely clean and friendly. Tea and coffee are 24 hours and breakfast was as expected. Fresh produce and tasty. There is a laundry and ironing room that is FREE... More 

Was this review helpful? Yes 3
Monica M, Gerente at One Playa Del Carmen, responded to this review

Good afternoon Mr. Glad to hear that your holiday as you stay at our hotel was the most satisfaction and our services were your total satisfaction. Be a pleasure to welcome you again in this home One Playa del Carmen Best Regards More 

1 review
5 of 5 stars Reviewed February 16, 2015

Great price... And its also in a very good location. 5 min walk to 5th, the hotel is actually on 12th which is great because you can just walk after a night of partying. Its also next to a walmart, in case you need anything you didn't bring with you. Overall I was satisfied. Clean, great location and a very... More 

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Monica M, Gerente at One Playa Del Carmen, responded to this review

Good afternoon Mr. For me and the entire staff of the hotel is nice to know that your stay was enjoyable. Be a pleasure to welcome you again in this home One Playa del Carmen. Best Regards More 

Perth, Australia
Top Contributor
59 reviews 59 reviews
54 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed February 6, 2015

This hotel is a solid basic hotel: clean and convenient. One PdC is a short walk to Avenida 5, which is where bars, restaurants, etc, are, is directly across the street from the bus terminal (ADO, etc.) and is one block from both a large supermarket and a department store. The hotel offers free laundry facilities on each floor and... More 

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Monica M, Gerente at One Playa Del Carmen, responded to this review

Good afternoon Mr. What a pleasure to know that the service you received during your stay was to your liking. Your´s congratulations are the'll do immediately reach Emanuel and certainly our private location is very good for our customers. Be a pleasure to welcome you again in this home One Playa del Carmen! Best Regards More 

Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed January 19, 2015

The hotel room was very spare. And when we arrived, it smelled like old sweat. I think this is because it is energy efficient and air only circulates when the hotel card is inserted into a slot. The bad smell was there every time we entered and the air had been off. The front desk staff did not all speak... More 

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Marisol D, Gerente at One Playa Del Carmen, responded to this review
Google Translation

Estimado huésped, le agradezco sus comentarios, seguimos trabajando para satisfacer sus necesidades. Efectivamente utilizamos energía inteligente y estaremos al pendiente... More 

Beersheba, Israel
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 10, 2015

Hotel One was significantly cheaper than hotels on 5th street, which was important in the high season. Still, it's less than 5 minutes walk from what's interesting. It was clean, nice and offered free laundry! It was quiet, even though it was close to the ADO station.

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Marisol D, Gerente at One Playa Del Carmen, responded to this review
Google Translation

Estimado Sr. Israel: Primero que nada muchas gracias por su amable comentario, y nos da orgullo saber que cumplimos con... More 

seattle
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 31, 2014

Stayed here for a night after a couple extended stays in Cozumel and down the coast. It is located in a more commercial/residential area right next to a big grocery store and easy access to local restaurants. Yes the rooms are on the smaller side, but the shower was heaven, bed was comfy and the free breakfast is a nice... More 

Was this review helpful? Yes 1
Marisol D, Gerente at One Playa Del Carmen, responded to this review
Google Translation

Primero que nada le agradezco el tiempo que nos regala para hacernos llegar sus amables comentarios, nos complace saber que... More 

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