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Apart Hotel Casaejido

Travelers' Choice award winner
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Calle 3 sur entre avenidas 65 y 70 mza 11 lote 4 | Colonia Ejidal, Playa del Carmen 77712, Mexico
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Best prices for: 1 room 1 guest
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Apart Hotel Casaejido
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245 Reviews from our TripAdvisor Community

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Traveler rating
    156
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

My friend and I booked a room the day before while we were in Valladolid and we drove in to Playa del Carmen. Everything was great, the location is a little tricky to find, but it was worth it. The staff was very friendly and the room was more than we expected! I will recommend and be back!

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casaejido, Gerente at Apart Hotel Casaejido, responded to this review
Google Translation

Estimado Jesus O, Muchas gracias por haber tomado el tiempo en escribir su sobre su experiencia en Casaejido, nos alegra... More 

Sydney, Australia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 26, 2015

Would love to have joined in with all the a++ reviews here, and had intended to until a distasteful meeting the hotels manager/owner. The hotel is beautiful and well maintained, with big clean apartments including private bathroom and kitchen. There is a second site across the street with a pool as well. All the staff (except one mentioned below) were... More 

Was this review helpful? Yes 6
casaejido, Gerente at Apart Hotel Casaejido, responded to this review

Dear 91hanako, Thank you very much for taking the time to write your thoughts about your stay at Casaejido! We do know that you liked it and were happy with the price we gave you. I am sorry that you were not happy with the idea of paying for the 8 breakfasts that were not included in your rate and... More 

Meijel, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 24, 2015

We enjoyed your apartment, felt very welcome and could communicate well with the staff. The beds were very good, a nice balcony, and we appreciated the daily thorough cleaning. For my son's wedding, they made a romantic decoration in their room. Though the location is a bit far from the beach, which also means it's more private, Chedraui is pretty... More 

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casaejido, Gerente at Apart Hotel Casaejido, responded to this review

Hola RiaVDN, Thank you very much for taking the time to review on tripadvisor!! Thank you for your kind words....we hope to see you and your family @ casaejido again sometime!! Best regards from all the staff!!!! More 

Katy, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 14, 2015

Immaculately clean, large. King size bed, clean towels and sheets. Equipped kitchen area, table and chairs, sofa/bed. Free bottled water. FREE wifi, Information folder in room. Reception was very helpful. Hairdryer available to borrow from reception. Front gate was locked whenever reception was closed after 10.00 pm, so good security.Quiet residential area. Safe area to park rental car.Safe area to... More 

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casaejido, Gerente at Apart Hotel Casaejido, responded to this review

Dear Karen56062, Thank you for taking the time to write such an informative review about your stay at casaejido :-) We are really proud to read yur thoughts! I hope you dont mind me adding that We DO organize pick up from the airport in private car for 63 usd one way or 107 return trip, which is roughly 900... More 

Vancouver, Canada
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 9, 2015

This lovely abode is a mile + away from the tourist herds. Expect clean, comfortable, safe affordable bang for your buck. No beach view but just a home away from home. They have a kitchen, AC, wi fi, bikes, cleaning service, laundry service, family oriented, great showers, firm beds, speak English, what more do you want?

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casaejido, Gerente at Apart Hotel Casaejido, responded to this review

Hola freedomandleela, Thank you very much for taking the time to review Casaejido :-) We are happy to hear your enjoyed your stay with us, and that we succeeded in making you happy! We wish you all the best with your marriage <3 Best wishes from all the staff. More 

Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 29, 2015

We stayed 9 days in an appartment, the kitchen was nicely furnish, the rooms are bigs and the staff was wonderfull. the only thing missing for me was confortables chairs on the balcony the rest was fantastic! the appartment is not close to the beach but we took collective bus for 5 pesos and we we're on the beach 15... More 

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casaejido, Gerente at Apart Hotel Casaejido, responded to this review

Dear Sylvie42lar, Thank you very much for taking the time to review casaejido! We are really happy you enjoyed your stay! Yes we understand that our current balcony furniture is not the best to spend a long time sitting and we have added that issue to our list of future improvements, so by your next visit you will see more... More 

Calgary, Canada
1 review
5 of 5 stars Reviewed April 25, 2015 via mobile

We visit the Mayan riviera every year and when I'm in Playa del Carmen, I stay at Casa Ejido. Located away from the crowds in a safe neighborhood, the properties are clean and well maintained. All rooms have AC, great furniture, and a well stocked kitchenette with the grocery store a few blocks away. There is a nice pool with... More 

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casaejido, Gerente at Apart Hotel Casaejido, responded to this review

Dear Phildeez1 Thank you sooooooo much for taking the time to write about your stay @ Casaejido, it is great to have such happy guests, we hope to see you again in the near future!!!!! Best regards from all the staff! More 

Level Contributor
2 reviews
5 of 5 stars Reviewed April 24, 2015

My fiance and I spent our last night in Mexico at Casa Ejido, simply looking for a place close to Cancun since we had an early flight. The price was good as were the reviews, so we made the booking. As soon as we arrived, we regretted several of our other lodging choices during the trip. Casa Ejido was a... More 

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casaejido, Gerente at Apart Hotel Casaejido, responded to this review

Dear David L, Thank you so much for taking the time to write this lovely review about your short stay @ casaejido! And THANK you very much for recommending us to your friends! if you didn't have time to explore the wonderful beaches, ruins and cenotes near us I hope you have the chance to return and stay with us... More 

North Vancouver, British Columbia, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 24, 2015

Stayed for 10 days at Casaejido and had a great time. The kitchen in wonderful, with a great large supermarket just three blocks down the road. The rooms are very clean and comfortable with plenty of space (love the large shower!!). Staff are all very helpful and kind. It's not in the "downtown" area of playa but we walked everyday... More 

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casaejido, Gerente at Apart Hotel Casaejido, responded to this review

Thank YOU Hvanos!!! It makes us very happy to know that you enjoyed your stay at Casaejido, hope to see you again @casaejido in a near future. Best regards from all the team! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 16, 2015

It's very hard to find because there are no signals of its existence, it's far from the center or the main beach and the taxis charge more because of the distance and they are not familiar with the hotel. I was trying to tell them in advance that I was going to arrive earlier but nobody answered the phone. After... More 

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casaejido, Gerente at Apart Hotel Casaejido, responded to this review

Dear Dago, As you did not stay at our hotel this is not exactly a review, Your reservation was made via expedia.com , on their website it quotes check in time from 2 pm. I must mention that when we have a gusts e-mail we always send them a mail with additional arrival information. If you arrive at 6.30 am... More 

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