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2.5 of 5 Hotel   |   Calle 8 entre 5a. y Zona Federal | Zona Federal, Playa del Carmen 77710, Mexico
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62%
Ranked #133 of 199 hotels in Playa del Carmen
A recent review
5 of 5 stars Reviewed September 18, 2013
wendy r Houston, Texas
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139 people have reviewed this hotel

Traveler rating
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18
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2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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There are newer reviews for Pelicano Inn
See the most recent reviews
Houston, Texas
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 18, 2013

My family and I had a great experience at this hotel. We went in July 2013 for one week. The service was great, and all the amenities mentioned on the website were as is. We had our room cleaned every day, new sheets and towels every other day. We didnt have any plumbing problems. We did have a safe which... More

Was this review helpful? Yes 4
Illinois
Contributor
18 reviews 18 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 7, 2013

We stayed here for 5 days in mid Feb 2013. You are right in the middle of everything, and within walking distance of MANY great restaurants, Starbucks and Walmart (which as a fabulous deli for breakfast thru dinner choices). I love to camp, so this hotel in paradise is a few steps up from camping. You do have a roof... More

Was this review helpful? Yes 5
Los Angeles, California
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 18, 2013

The good: Came back here after 12 years. Pelicano Inn is a beautifully rustic holdout in an area quickly becoming slick and gaudy. Courtyard garden is beautiful and quiet. Location on the water and in the middle of pedestrian zone can't be beat. Exceptionally good price. Friendly, English-speaking staff. Free wi-fi worked great for me. Except that Playa has lost... More

Was this review helpful? Yes 3
Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 5, 2013

Budget hotel at great location at beach. I am staying here three weeks. The first room we were given had no frig, no towel racks, or much besides the beds. There was a bad leak at the bathroom sink which we asked to be repaired. They worked on it, but it was never fixed. We asked to be moved to... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 26, 2013 via mobile

We har a wonderful stay here in December 2012. Great quiet hotel with charm, perfect location and wonderful staff (all from smiling cleaning ladies, the boys in the restaurant to the helpfull guys in the reception). Good value for money and far away from the all-inclusive hotels. Nice atmosphere in a beautiful building and chilled garden. And not to forget... More

Was this review helpful? Yes 1
San Jose, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 17, 2013

Pro: What I like about this place, was the location and the building was like authentic Spanish Villa right at the beach next to the 5-notte street which has all the shops and restaurants.Staff were very nice and helpful, rooms were clean daily, had AC and frig and little balconies. During my stay it was the BPM fest going on,... More

Was this review helpful? Yes 2
Fort Worth, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 28, 2012

Since recently having knee surgery, I knew I wanted to be close to the beach but also close to restaurants. The Pelicano Inn, Playa del Carmen turned out to be the perfect location. Traveling the Saturday after Thanksgiving and staying for 4 nights, I found the location to be better than expected. The manager was kind enough to give me... More

Was this review helpful? Yes 2
Guadalajara, Mexico
1 review
5 of 5 stars Reviewed December 20, 2012

the service and everything was just amazing, Ismael at the front desk was incredible, he sowed me around the beach, extremely kind and polite, all the personnel there was. no doubt the best experience I've ever had in a hotel in playa del carmen! so placed of my visit and certainly coming back I do expect next year to be... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 17, 2012 via mobile

We just returned from our stay here and I have to say it exceeded all our expectations. The facilities were great and we could not have asked for a better staff. It is located right on the water which we loved. We were greeted by a young man named Ismael and he took fantastic care of us throughout our entire... More

Was this review helpful? Yes 2
Saint Clairsville
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2012

This hotel is a wonderful property. It is sure to make any couples dreams come true. Ismael is fun to be around and kept us very entertained. I was so happy that I had someone who could speak English to me and make me smile. It was affordable and beautiful. Ismael was a wonderful host to us during our visit... More

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Additional Information about Pelicano Inn

Address: Calle 8 entre 5a. y Zona Federal | Zona Federal, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Pelicano Inn 2.5*
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Also Known As:
Pelicano Hotel Playa Del Carmen
Pelicano Playa Del Carmen
Pelicano Inn Playa Del Carmen
Pelicano Inn Riviera Maya/Playa Del Carmen, Mexico

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Amenities

Bar / Lounge Beach Restaurant Room Service
Hotel Style
#79 On the Beach Hotel in Playa del Carmen
Hotel Class
Number of rooms
38

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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