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2.5 of 5 Hotel   |   Calle 8 entre 5a. y Zona Federal | Zona Federal, Playa del Carmen 77710, Mexico
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Pelicano Inn
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62%
Ranked #135 of 199 hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed 2 weeks ago
Marianneteien Tonsberg, Norway
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141 people have reviewed this hotel

Traveler rating
    33
    49
    28
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    15
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18
46
14
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Tonsberg, Norway
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed at Pelicano Inn several times and just love the location right at the beautiful beach. The hotel is nice and clean and the staff at the beach restaurant very friendly, especially Roberto! Love to be back one day!

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Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 15, 2014

this hotel has the best location, its right on the beach and 1 min walk to the middle of the main street. the beds were not very comfortable, and we did not have an air conditioning remote, so we had to have it on very cold the whole time. This was very annoying as we were freezing at night as... More

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Auckland, New Zealand
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 20, 2014

It's a good lil hotel. Clean rooms, good AC, great location 1 min walk to Main Street, on beach. No TV in the garden rooms which I'm not sure they specify but I may have missed it when booking. Prices - meh. Playa del carmen is expensive anyway - talking about them charging prices you pay back home. Prob would... More

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Toronto, Canada
Top Contributor
72 reviews 72 reviews
28 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed May 2, 2014

Staff was pleasant and helpful and the location was great. The beach is steps away and the restaurant bar serves tasty cold drinks. The grounds were well manicured. But the rooms are horrendous at best. The beds are essentially a piece of foam that should have been burned a decade ago. The bathroom is where souls go to die. The... More

Was this review helpful? Yes 1
Sanford, Florida
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 30, 2014 via mobile

If you are looking for a basic motel like place to just sleep this is good. Great location, very friendly customer service. Rooms are less than average. It needs a refresh! I used my flip flops to even get a shower! The location was perfect, close to everything without the noise! Internet wifi is available but never works! So do... More

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1 review
5 of 5 stars Reviewed April 29, 2014

This hotel was in a great location! And the staff was amazing I had an amazing time! I would defiantly stay again the view was amazing and the wifi was very very good. the food was very very good and I highly recommend shout out to Luis and Esmeralda and the spa was very nice with a great view I... More

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Portland, OR
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed March 8, 2014

Stayed here for 4 nights in late Feb’14. While the room was ok, I have to agree with previous reviews that this place could be so much better with seemingly relatively little extra investment. It baffles me why ownership will not take this step as it would almost assuredly garner them much better reviews and would also lead to them... More

Was this review helpful? Yes 2
Mission, Kansas
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 6, 2013

See comments below. Great location, great service, but owner needs to spend some $$ on cosmetic outside repairs. The Staff, from housekeeping, to managers are excellent and certainly take pride in doing a good job. Hotel right on beach, 1 block from 5th Ave, close to many good restaurants. Very affordable for couples or families. Our ocean view rooms on... More

Was this review helpful? Yes 3
Houston, Texas
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 18, 2013

My family and I had a great experience at this hotel. We went in July 2013 for one week. The service was great, and all the amenities mentioned on the website were as is. We had our room cleaned every day, new sheets and towels every other day. We didnt have any plumbing problems. We did have a safe which... More

Was this review helpful? Yes 4
Illinois
Contributor
18 reviews 18 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 7, 2013

We stayed here for 5 days in mid Feb 2013. You are right in the middle of everything, and within walking distance of MANY great restaurants, Starbucks and Walmart (which as a fabulous deli for breakfast thru dinner choices). I love to camp, so this hotel in paradise is a few steps up from camping. You do have a roof... More

Was this review helpful? Yes 5
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Additional Information about Pelicano Inn

Address: Calle 8 entre 5a. y Zona Federal | Zona Federal, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Pelicano Inn 2.5*
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Also Known As:
Pelicano Hotel Playa Del Carmen
Pelicano Playa Del Carmen
Pelicano Inn Playa Del Carmen
Pelicano Inn Riviera Maya/Playa Del Carmen, Mexico

91 photos of this hotel

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Amenities

Bar / Lounge Beach Restaurant Room Service
Hotel Style
#79 On the Beach Hotel in Playa del Carmen
Hotel Class
Number of rooms
38

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