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2.5 of 5 Hotel   |   Calle 8 entre 5a. y Zona Federal | Zona Federal, Playa del Carmen 77710, Mexico
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Pelicano Inn
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Ranked #134 of 199 Hotels in Playa del Carmen
A recent review
5 of 5 stars Reviewed August 5, 2014
ginalaura West Palm Beach, Florida
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140 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
West Palm Beach, Florida
Contributor
16 reviews 16 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 5, 2014

This is a small inn right on the water and close to the avenida. The staff is helpful. Restaurant and cabana service is great. They will book tours. We went on whale shark with Adventuro Mexico. It was relatively quiet. Great balcony for afternoon drinks

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San Francisco, California
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 30, 2014

The staff from the get go was very nice, they even allowed us to check in early (probably because they pitied me and all the sweat dripping down my face). About a 10 minute walk to the ferry and even closer to the ADO bus station. Close to all things touristy. However, what really bothered me were the mosquitos. I... More

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Tonsberg, Norway
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 9, 2014

We have stayed at Pelicano Inn several times and just love the location right at the beautiful beach. The hotel is nice and clean and the staff at the beach restaurant very friendly, especially Roberto! Love to be back one day!

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Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 15, 2014

this hotel has the best location, its right on the beach and 1 min walk to the middle of the main street. the beds were not very comfortable, and we did not have an air conditioning remote, so we had to have it on very cold the whole time. This was very annoying as we were freezing at night as... More

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Auckland, New Zealand
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 20, 2014

It's a good lil hotel. Clean rooms, good AC, great location 1 min walk to Main Street, on beach. No TV in the garden rooms which I'm not sure they specify but I may have missed it when booking. Prices - meh. Playa del carmen is expensive anyway - talking about them charging prices you pay back home. Prob would... More

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Toronto, Canada
Top Contributor
72 reviews 72 reviews
28 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed May 2, 2014

Staff was pleasant and helpful and the location was great. The beach is steps away and the restaurant bar serves tasty cold drinks. The grounds were well manicured. But the rooms are horrendous at best. The beds are essentially a piece of foam that should have been burned a decade ago. The bathroom is where souls go to die. The... More

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Sanford, Florida
1 review
3 of 5 stars Reviewed April 30, 2014 via mobile

If you are looking for a basic motel like place to just sleep this is good. Great location, very friendly customer service. Rooms are less than average. It needs a refresh! I used my flip flops to even get a shower! The location was perfect, close to everything without the noise! Internet wifi is available but never works! So do... More

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1 review
5 of 5 stars Reviewed April 29, 2014

This hotel was in a great location! And the staff was amazing I had an amazing time! I would defiantly stay again the view was amazing and the wifi was very very good. the food was very very good and I highly recommend shout out to Luis and Esmeralda and the spa was very nice with a great view I... More

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Portland, OR
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed March 8, 2014

Stayed here for 4 nights in late Feb’14. While the room was ok, I have to agree with previous reviews that this place could be so much better with seemingly relatively little extra investment. It baffles me why ownership will not take this step as it would almost assuredly garner them much better reviews and would also lead to them... More

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Mission, Kansas
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 6, 2013

See comments below. Great location, great service, but owner needs to spend some $$ on cosmetic outside repairs. The Staff, from housekeeping, to managers are excellent and certainly take pride in doing a good job. Hotel right on beach, 1 block from 5th Ave, close to many good restaurants. Very affordable for couples or families. Our ocean view rooms on... More

Was this review helpful? Yes 3
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Additional Information about Pelicano Inn

Address: Calle 8 entre 5a. y Zona Federal | Zona Federal, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Pelicano Inn 2.5*
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Also Known As:
Pelicano Hotel Playa Del Carmen
Pelicano Playa Del Carmen
Pelicano Inn Playa Del Carmen
Pelicano Inn Riviera Maya/Playa Del Carmen, Mexico

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