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Aldea Thai Luxury Condohotel

Av. Cozumel Mza. 81 Lt. 1 | Entre 26 y 28. Col. Centro, Playa del Carmen 77710, Mexico
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Aldea Thai Luxury Condohotel
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Ranked #158 of 200 Hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed 1 week ago
WabashClub Chicago, Illinois
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203 reviews from our community

Traveler rating
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    29
    21
    42
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41
64
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2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

When we arrived at our location the place looked beautiful. Very spacious and modern looking. After checking out our room we discovered a few things wrong. The air conditioning was not working, tv remotes were either wrong or batteries missing and a few lights were not working. Air conditioning was taken care of right away and the remotes were exchanged... More 

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Fairway, Kansas
Contributor
19 reviews 19 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago

If you are renting a room here, DO NOT book it through TeAmo Playa. They overcharged our credit card and we are still fighting with them for a refund. Horrible customer service, huge delays in getting back to us, hung up on us twice when trying to resolve the charges, overcharging on PayPal fees, the list goes on and on.... More 

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Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Not sure why there are so many bad reviews. My only guess is each room is serviced by different management companies, so make sure your room has a well reviewed company. We used Playa Moments. We had a couple issues with them, but overall they did a good job. The room itself was perfect. We had room 126, which faced... More 

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Guatemala City, Guatemala
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Think twice vefore staying here, even thought the hotel is beautiful, you dont get a fair treat, they treat you like if it was free, they dont help you, they dont clean youre room. They arent even nice to you. Hated it!!!

Was this review helpful? Yes 2
San Pedro Garza Garcia, Mexico
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 4, 2015

Location, location, location! Aldea Thai has one of the best locations in all of Playa del Carmen, they are right next to Mamitas and Kool beach clubs, and only 1 block away from the “Quinta Ave.” I went there on a bachelorette trip and we got to stay on 2 Pent House suites. Rooms are spacious and the living room... More 

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Queens, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 29, 2015

"Luxury Condo" is a blatant lie. Overpriced for what you get. Room was nice - and clean but that's about it. Appreciated the double balcony - one in the living room, one in the bedroom. Wish the locks worked on either one though. Toaster was broken, no oven to use. Pool was small but that was alright because it was... More 

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Houston, Texas
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 19, 2015

[[ BEWARE. ]] If you do one thing today, I hope that you carefully read this review and take it into consideration before staying at the Aldea Thai. We were completely lied to and taken advantage of by renter, Jamais Trujillo. She lacked to mention that our room was in the basement/parking garage, adjacent to HORRIBLE construction that didn't stop... More 

Was this review helpful? Yes 3
Houston401
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 11, 2015

Please read this review in its entirety as we would like to save you from experiencing the vacation from hell as we did...We found this vacation rental on Homeaway/VRBO for our one-and-only annual family vacation 12/26/2014 through 1/2/15. After much correspondence through our agent, Jamais Trujillo, we booked this condo, of course, prepaying. We arrived to find our unit (107)... More 

Was this review helpful? Yes 5
Niles, Illinois
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed January 3, 2015

We booked out christmas trip very late and so had few options. Caribbean Playa rentals had one unit 241 left that we booked with Booking.com. Having stayed at the Aldea Thai when it was just finishing construction several years back I had high hopes. The place has gone downhill in the few short years it has been open. Our unit,... More 

Was this review helpful? Yes 3
Scarsdale, New York
Contributor
18 reviews 18 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 1, 2015

We rented this place last minute and it was on the first floor. There's a construction of a huge hotel in front of the room. The good thing is that we couldn't hear the noise of the construction inside the apartment. The towels and the bed linen was stained and the bathroom was dated. The water from the shower came... More 

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