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Hotel Plaza Playa

Travelers' Choice award winner
3.0 of 5
Av 20 entre 25 y 30 | Col. Gonzalo Guerrero, Playa del Carmen 77099, Mexico
Hotel amenities
Hotel Plaza Playa
Best prices for: 1 room 1 guest
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Ranked #66 of 200 Hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed 1 week ago
Nadi W
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237 reviews from our community

Traveler rating
    102
    107
    23
    4
    1
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55
108
16
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent rates and outstanding service, the personal is very attentive, always willing to help with recommendations on what to visit, when, they gave us lots of free water bottles (tap water is not potable in this area, and they made sure to leave plenty of water bottles for us in the room and at reception), the rooms were clean, well... More 

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Budapest, Hungary
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We are a young couple and stayed approximatelly a week in this hotel. The location is not bad, you have to take a some minutes walk till the 5th Avanue, and 10-15 minutes to the beach. The rooms are clean, not noisy, but all together simple. The breakfast is really slight, but you can not begin the day hungry... Some... More 

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London, United Kingdom
Top Contributor
75 reviews 75 reviews
55 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent the first 2 nights of our trip to Central America here and we were very pleased with it. We arrived quite late but received a friendly welcome. The room we were given was a very large corner room with a sitting area - I think we had probably been upgraded. There was a nice bathroom, a fridge, a... More 

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HotelPlazaPlaya01, Web relations at Hotel Plaza Playa, responded to this review

Thank you for writting your review about us, we are very happy that you enjoyed your stay at Hotel Plaza Playa, and hope to see you back soon!!!! More 

Brisbane, Australia
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 13, 2015

This was a perfect hotel for a quick stop in Playa Del Carmen. The room was big, clean. The bathroom was big as well. Breakfast was fantastic with fruit, toast, cereal, yogurt etc. That secure parking next to the hotel. This was a fantastic hotel for the price, close to everything, clean huh great service.

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HotelPlazaPlaya01, Web relations at Hotel Plaza Playa, responded to this review

Thank you so much for your nice comments. We are very pleased that you enjoyed your stay with us and hope to see you back soon!! Regards from everyone here!!! More 

Porto Alegre, RS
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 17, 2015

The hotel is very clean, staff is extremelly helpful and friendly and rooms are spacious and well kept. The location is very convenient, only 3-4 blocks from 5th Ave, 1 block to a major supermarket and easy to drive out to the highway if you have a rental car. They have a gated parking lot as well. Good wifi internet... More 

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HotelPlazaPlaya01, Web relations at Hotel Plaza Playa, responded to this review

Thank you very much for taking the time to write a review about us... we are glad you enjoyed your stay with us, and hope to see you back soon. Receive a warm salute from the entire staff of the Plaza Playa Hotel. More 

2 reviews
4 of 5 stars Reviewed February 11, 2015

Is there anyway to contact Tripadvisor? I submitted a review of a condo a week ago and it is still not posted. I would like some explaination?? I did stay at this hotel and it was good for an overnighter before I went to our condo booking. But I did a review of the condo, which was nice in itself,... More 

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HotelPlazaPlaya01, Web relations at Hotel Plaza Playa, responded to this review

Thank you for taking the time to write a review. I dont have any information on how you can contact Trip Advisor to see what happened with your review of the condo you stayed after us. On the bottom of their site, there is a ling that says "Help Center", you can find some information there. We hope to see... More 

Rochester, New York
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 6, 2015

My flight happened to be delayed by 8 hours so didn't arrive until about 10pm on New Years Eve. It was odd because the transportation company I used as a shuttle seemed to have no idea where it was. When I arrived there was a woman at the desk who spoke no English who just handed me a key and... More 

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Fort Smith, Arkansas, United States
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 28, 2014

It was a place to sleep, but not much more!! We liked that it was centrally located to what we were doing in Mexico. The air conditioner made a lot of noise, but at least it had one!! we would stay again because it was cheap and close!!

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Split, Croatia
Senior Contributor
43 reviews 43 reviews
38 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed November 29, 2014

Simple hotel, 5-10 minute easy walk from 5Ave. Good value for money in Playa del Carmen. Wifi is good but only in public area. Staff at reception is very friendly. Rooms clean, with big beds. Breakfast was good with few options. There is also a big supermarket near hotel and some good restaurant.

Was this review helpful? Yes 2
HotelPlazaPlaya01, Web relations at Hotel Plaza Playa, responded to this review
Google Translation

Agradecemos se haya tomado un tiempo para enviarnos sus comentarios, esperamos poder servirles en un futuro próximo. Saludos de todo... More 

2 reviews
5 of 5 stars Reviewed November 19, 2014

We stayed in October/November. Hotel was about 5min by taxi from ADO station ($50) and around 10min walk to the beach and 5th avenue. Rooms were very clean with good air condition. Staff was extremely helpful, especially the owners(always at the breakfast) and even surprised me with bottle if tequilla in our room for my birthday. All English speakers. Breakfast... More 

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HotelPlazaPlaya01, Web relations at Hotel Plaza Playa, responded to this review

Thank you so much for taking the time to write a review from us. We hope to see you back soon!!! Best regards from the entire staff of the Plaza Playa.... More 

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