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Hotel Plaza by Phocea

2.5 of 5 calle 10 entre 1era y quinta, Playa del Carmen 77710, Mexico
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Hotel Plaza by Phocea
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Hotel Plaza by Phocea
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77 reviews from our community

Traveler rating
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    31
    10
    4
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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liverpool
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 9, 2014

We initially booked to stay here for 3 nights but enjoyed it so much we stayed an extra 3. The room was spacious, the setting perfect, a short trot to the beach and the shops restaurants and bars also really close. The staff were helpful and really nice. We would definitely stay here again.

Was this review helpful? Yes 2
Contributor
16 reviews 16 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed February 26, 2014 via mobile

If you are looking for a place to sleep with out much comfort this place would be fine. There is nothing special about the hotel, it is just convenient t to the dive shop and the beach. However, staff are friendly and it is in a convenient location.

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PlazaPhocea, Gerente at Hotel Plaza by Phocea, responded to this review

Thanks for your comment, it helps us improve our services. Sure it is not a luxury hotel but we try to do the best in order to satisfy our clients. I am glad you appreciated it. See you soon ! More

Gothenburg, Sweden
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed February 4, 2014

Stayed here for 17 nights. It's a nice basic hotel, if you look at the price/quality-ratio for the location. Very close to the beach, nightclubs, restaurants and the big 5th Avenue. Bright and clean room, with basic equipment (AC, roof-fan, fridge, lcd-tv with cable, and a safe). But I didn't feel insecure there, even left the balcony door open a... More

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PlazaPhocea, Gerente at Hotel Plaza by Phocea, responded to this review

Mr Sageland thank you so much for your coments about the Hotel. We are glad you spend a nice stay with us. Regarding the noise we do our best to eliminate the problem. Thanks again. See you soon! More

London, United Kingdom
1 review
5 of 5 stars Reviewed January 22, 2014

We stayed just over a week in this hotel for Christmas and New Year and although it is a simple hotel the atmosphere created by the staff was simply fantastic! There was a little bit of noise due to some renovations but will be exciting to see it all done up in our next diving trip to playa del Carmen!... More

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PlazaPhocea, Gerente at Hotel Plaza by Phocea, responded to this review

Thanks Anthony for this great opinion. We are happy you spend a nice stay with us. We hope to see you again very quickly. Renovations are not finished, we are always improving our services and equipments so that our clients spend the most enjoyable stay. See you soon at the Hotel Plaza by Phocea! More

Guadeloupe
Senior Reviewer
6 reviews 6 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 14, 2014

We picked this hotel because of the positive reviews of Phocea dive centre and it being right across makes it really convenient for my husband who is a dive enthusiaste.On arriving after a long day of travel around 7pm, no smiles at reception and were asked to pay the total booking of 3 days upfront in only cash . Felt... More

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PlazaPhocea, Gerente at Hotel Plaza by Phocea, responded to this review

Thanks for sharing your experience, it is important for us. I am so sorry about what happened during your stay, it is unusual. My priority is to deal with these problems so that this situation does not happen again. More

New York City, New York
2 reviews
5 of 5 stars Reviewed July 20, 2013

A really nice hotel with a good price-quality ratio, well situated, between the beach and the 5th with shops and restaurants. Our room was quite large, with 2 double beds, TV, A/C, fridge. It is a friendly hotel, no luxury, just simplicity. The most important : our room was really clean, every day. For divers, there is a dive center... More

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PlazaPhocea, Gérant at Hotel Plaza by Phocea, responded to this review

Hola Lisa, Thanks a lot, we are happy you spend a good stay with us. See you soon ! More

Liverpool
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed July 7, 2013

Hotel Plaza is conveniently located for the beach, "The Gym", Phocea dive centre, 5th Avenue and the booming nightclubs on 12th. The hotel is clean with good size rooms, free wifi in the lobby, a small shop on site and a small restaurant and bar attached to the front. The best rates can be had when booking a dive package... More

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San pedro,Ambergris Caye Belize
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 16, 2013

This is a great place to crash. Jose the manager is just great and the rooms are spacious but nothing special-the huge point is that you are in the middle of everything for a fraction of what other hotels charge-a great deal for the budget traveller.

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Farmington Hills, Michigan
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 17, 2012

excellent value in playa considering the location, which as it turns out is better than you might think, if you're not familiar with p.d.c. or haven't been in a few years it's easy to think that on the beach or main street(5th ave) is best and anything else is just degrees of worse. well some of that is true, 5th... More

Was this review helpful? Yes 3
Ohio
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 13, 2010

We enjoyed our 5 night stay at Hotel Plaza. Rooms were spacious, clean and beds comfortable. We stayed in the 2 room/suite with small kitchen and decent sized bathroom with large shower. Plenty of hot water w/good pressure! Nice staff and room cleaned very well daily. Great Location! Thank you for your hospitality everyone and hello to Gina at the... More

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Additional Information about Hotel Plaza by Phocea

Address: calle 10 entre 1era y quinta, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Plaza by Phocea 2.5*
Number of rooms: 30
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Also Known As:
Hotel Plaza By Phocea Riviera Maya/Playa Del Carmen, Mexico

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