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Av. 12 and Calle 10, Playa del Carmen, Mexico
Hotel amenities
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  • Reviews (19)
  • Photos (3)
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Elefante
Ranked #181 of 200 hotels in Playa del Carmen
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19 people have reviewed this hotel

Traveler rating
    2
    6
    4
    3
    4
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2
8
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Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
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English first
Singapore, Singapore
Top Contributor
128 reviews 128 reviews
59 hotel reviews
76 helpful votes 76 helpful votes
1 of 5 stars Reviewed December 8, 2013

I hAve travelled all over the world and never come across such a terrible hotel not even going to elaborate if you have a choice dont stay here, we had to our first night with intrepid tour was here. Stay on 5th avenue so many places to choose from

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Senior Contributor
31 reviews 31 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 11, 2013

this hotel has changed owners,,, it changed and we were first customers whilst renovation was going on,, we booked in for just two nights but stayed a week,, the room was clean spacious and the staff very friendly even the builders!! its undergoing a revamp and will open as the cocodrillo hotel,,, its affodable and right in centre of town... More

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Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed February 7, 2013

We stayed at Elefante as a part of a tour. Not knowing the nightly rate, I can't really comment on its value. Location: The hotel is a short walk from the beach (5min) but just far enough from the 5th Ave, the main tourist street lined with shops and restaurants, for a break from the overly enthusiastic street vendors. Hotel:... More

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1 review
2 of 5 stars Reviewed January 29, 2013 via mobile

Booked here for 5 nights but only lasted 2! Very noisy, not just from the night club; workers outside the window who start at 6.30am. Hotel is need of updating, but not at 6.30am! Had to move rooms twice due to lack of lights and toilet seat - items which you would expect. Swimming pool is very small and not... More

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Virginia
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed September 21, 2012

My husband and I stayed here back in 2007 for just one night because that was torture enough! Mind you, it looks like it has been redone since then and thank God because it was TERRIBLE! The TV had been ripped off the wall and was missing and when I took the bedside draw down to the front desk because... More

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Corozal Town, Belize
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 11, 2012

Rooms were clean, a bit noisy since Coco Bongo is right around the corner. The big plus is that it is centrally located.

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Auckland
Top Contributor
98 reviews 98 reviews
57 hotel reviews
77 helpful votes 77 helpful votes
2 of 5 stars Reviewed June 24, 2012

Stayed here with Intrepid for 1 night at the start of a tour. I had been staying in PDC for 5 days beforehand in a similarly priced hotel so have something to compare this to. Our room was pitch black dark with the only window opening out to a shaded area, and to compound things the lighting was very dim.... More

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Kent UK
Top Contributor
102 reviews 102 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 23, 2012

Look it's a cheap hotel. Its a short walk from the beach (playa del Carmen is small anyway), it was a bit noisy at night. Agree the security is a bit minimal, but we never lost anything. The rooms are clean.

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London
Top Contributor
143 reviews 143 reviews
71 hotel reviews
154 helpful votes 154 helpful votes
3 of 5 stars Reviewed October 17, 2010

Lucily we only stayed here for 1 night. Its very basic, the rooms are like saunas, and I didn't feel safe at all! The reception and the service pretty much stank, but again this was just a single night. I have no idea why Intrepid Travel stay here.

Was this review helpful? Yes 8
Batavia, Il
Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 30, 2007

I just returned from from a stay at the Elphante Hotel. My room was robbed on the first night. There is no security to speak of and the rooms are very easy to break into, the doors have cheap locks, windows that can be taken apart and someone can then reach the inside door knob. DO NOT LEAVE ANYTHING THAT... More

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Additional Information about Elefante

Address: Av. 12 and Calle 10, Playa del Carmen, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Also Known As:
Elefante Hotel Playa Del Carmen
Elefante Riviera Maya/Playa Del Carmen, Mexico

3 photos of this hotel

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Amenities

Bar / Lounge Swimming Pool
Number of rooms
38

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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