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Av. 12 and Calle 10, Playa del Carmen, Mexico
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19 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Queensland, Australia
Top Contributor
177 reviews 177 reviews
73 hotel reviews
107 helpful votes 107 helpful votes
1 of 5 stars Reviewed December 8, 2013

I hAve travelled all over the world and never come across such a terrible hotel not even going to elaborate if you have a choice dont stay here, we had to our first night with intrepid tour was here. Stay on 5th avenue so many places to choose from

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Senior Contributor
32 reviews 32 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 11, 2013

this hotel has changed owners,,, it changed and we were first customers whilst renovation was going on,, we booked in for just two nights but stayed a week,, the room was clean spacious and the staff very friendly even the builders!! its undergoing a revamp and will open as the cocodrillo hotel,,, its affodable and right in centre of town... More

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13 reviews 13 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed February 7, 2013

We stayed at Elefante as a part of a tour. Not knowing the nightly rate, I can't really comment on its value. Location: The hotel is a short walk from the beach (5min) but just far enough from the 5th Ave, the main tourist street lined with shops and restaurants, for a break from the overly enthusiastic street vendors. Hotel:... More

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1 review
2 of 5 stars Reviewed January 29, 2013 via mobile

Booked here for 5 nights but only lasted 2! Very noisy, not just from the night club; workers outside the window who start at 6.30am. Hotel is need of updating, but not at 6.30am! Had to move rooms twice due to lack of lights and toilet seat - items which you would expect. Swimming pool is very small and not... More

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Senior Contributor
38 reviews 38 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed September 21, 2012

My husband and I stayed here back in 2007 for just one night because that was torture enough! Mind you, it looks like it has been redone since then and thank God because it was TERRIBLE! The TV had been ripped off the wall and was missing and when I took the bedside draw down to the front desk because... More

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Corozal Town, Belize
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 11, 2012

Rooms were clean, a bit noisy since Coco Bongo is right around the corner. The big plus is that it is centrally located.

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Top Contributor
98 reviews 98 reviews
57 hotel reviews
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed June 24, 2012

Stayed here with Intrepid for 1 night at the start of a tour. I had been staying in PDC for 5 days beforehand in a similarly priced hotel so have something to compare this to. Our room was pitch black dark with the only window opening out to a shaded area, and to compound things the lighting was very dim.... More

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Kent UK
Top Contributor
111 reviews 111 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 23, 2012

Look it's a cheap hotel. Its a short walk from the beach (playa del Carmen is small anyway), it was a bit noisy at night. Agree the security is a bit minimal, but we never lost anything. The rooms are clean.

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Top Contributor
150 reviews 150 reviews
73 hotel reviews
159 helpful votes 159 helpful votes
3 of 5 stars Reviewed October 17, 2010

Lucily we only stayed here for 1 night. Its very basic, the rooms are like saunas, and I didn't feel safe at all! The reception and the service pretty much stank, but again this was just a single night. I have no idea why Intrepid Travel stay here.

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Batavia, Il
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 30, 2007

I just returned from from a stay at the Elphante Hotel. My room was robbed on the first night. There is no security to speak of and the rooms are very easy to break into, the doors have cheap locks, windows that can be taken apart and someone can then reach the inside door knob. DO NOT LEAVE ANYTHING THAT... More

Was this review helpful? Yes 9
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Additional Information about Elefante

Address: Av. 12 and Calle 10, Playa del Carmen, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Number of rooms: 38
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Also Known As:
Elefante Hotel Playa Del Carmen
Elefante Riviera Maya/Playa Del Carmen, Mexico

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