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Elefante

Av. 12 and Calle 10, Playa del Carmen, Mexico
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Elefante
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Elefante
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24 Reviews from our TripAdvisor Community

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Traveler rating
    2
    6
    4
    3
    9
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3
9
2
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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  • Italian first
  • Spanish first
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    (24)
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    (5)
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    (12)
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Mexico
Level Contributor
71 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed February 2, 2015

This place is a scam, we book on a rate of 100 usd, the pics and the amenities are not what they sale. The owners should rated as a hostal, it does not deserve a 3 star category. The worst thing is that once you pay they don't refund you. NOT RECOMMENDED.

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Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed January 29, 2015

We were booked here with our intrepid group when our original hotel was fully booked. It was by far, the worst experience of my life. The hotel itself is so dirty. The sheets were not clean - had blood stains on them. I saw first hand that they don't change sheets between guests, they just flip them over and use... More 

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London, United Kingdom
1 review
1 of 5 stars Reviewed January 19, 2015

Our Intrepid tour booked this hotel as the 'backup' and I'd have to say it was the WORST decision EVER. We stayed on a Friday and Saturday night and with many sources of loud music (one being the Karoke bar right by) blaring until 5:30am, it was impossible to sleep. Their air conditioners are desperately outdated and as soothing as... More 

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Chihuahua, Mexico
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed January 5, 2015

We booked two nights at this hotel online and it was kinda of expensive, when we got there the hotel didn't looked nothing like the pictures on the site, the rooms were really hot, the bed were like laying in stone, I believe that the floor was more comfortable, when we asked our money back because we were just staying... More 

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Queensland, Australia
Level Contributor
178 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
1 of 5 stars Reviewed December 8, 2013

I hAve travelled all over the world and never come across such a terrible hotel not even going to elaborate if you have a choice dont stay here, we had to our first night with intrepid tour was here. Stay on 5th avenue so many places to choose from

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Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed March 11, 2013

this hotel has changed owners,,, it changed and we were first customers whilst renovation was going on,, we booked in for just two nights but stayed a week,, the room was clean spacious and the staff very friendly even the builders!! its undergoing a revamp and will open as the cocodrillo hotel,,, its affodable and right in centre of town... More 

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Canada
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed February 7, 2013

We stayed at Elefante as a part of a tour. Not knowing the nightly rate, I can't really comment on its value. Location: The hotel is a short walk from the beach (5min) but just far enough from the 5th Ave, the main tourist street lined with shops and restaurants, for a break from the overly enthusiastic street vendors. Hotel:... More 

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1 review
2 of 5 stars Reviewed January 29, 2013 via mobile

Booked here for 5 nights but only lasted 2! Very noisy, not just from the night club; workers outside the window who start at 6.30am. Hotel is need of updating, but not at 6.30am! Had to move rooms twice due to lack of lights and toilet seat - items which you would expect. Swimming pool is very small and not... More 

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Virginia
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed September 21, 2012

My husband and I stayed here back in 2007 for just one night because that was torture enough! Mind you, it looks like it has been redone since then and thank God because it was TERRIBLE! The TV had been ripped off the wall and was missing and when I took the bedside draw down to the front desk because... More 

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Corozal Town, Belize
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 11, 2012

Rooms were clean, a bit noisy since Coco Bongo is right around the corner. The big plus is that it is centrally located.

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4 photos of this hotel

Management photos: Courtesy of the property manager

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Prices are for 1 room, 2 adults
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