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Fusion Hotel

3.0 of 5 6th street and the beach | Centre, Colonia Centro, Playa del Carmen 77710, Mexico
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306 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reno, Nevada
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This hotels tropical atmosphere and authentic Mexican villa atmosphere makes up for the small rooms. Overall hotel is clean service is superior and the experience was superb Right on the beach with live music and great food

Was this review helpful? Yes
FusionHotel, Public Relations Manager at Fusion Hotel, responded to this review

Dear Guest, Most people don't expect to see a beautiful tropical garden. Its one of the things I like about Fusion. In the middle of the downtown it has this nice garden area. It is nice to read that people share that feeling :) Thank you for your review! Saludos, Kim More 

Woodside, CA
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'd definitely go back there again. The people working there were so friendly and helpful it was ridiculous. I loved the house band - very, very talented group of guys. I also was surprised by how good the food was, really interesting menu. Some wonderful salads, FRESH sashimi, JUICY burgers and plenty of other tasty and well-prepared dishes. We had... More 

Was this review helpful? Yes
FusionHotel, Guest Relations Manager at Fusion Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review and great to read that you might come back to stay with us. Also thank you for the nice comments about the band and the food. I passed on these compliments :) Till next time! Saludos, Kim More 

Burlington, Washington
Senior Contributor
49 reviews 49 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

It is not bad, I was just a little dissapointed. The great thing is you are on the beach, basically walk through the bar, restaurant and there you are. The food is ok, typical fair, reasonable sizes, prices are basically the same as what you would find on the main drag. The do have entertainment every night, a fire show,... More 

Was this review helpful? Yes 1
FusionHotel, Public Relations Manager at Fusion Hotel, responded to this review

Dear guest, Thank you for your review. Too bad we couldn't convince you with the hotel. What would you suggest we could do to change your mind? Is it the rate or could we add something to the hotel that would make a difference? Unfortunately we do not have the space for a pool. I am talking to the restaurant... More 

Prior Lake, Minnesota
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 3, 2014

the location can't be beat. Loved the setting, nightlife, beach and people... the rooms was very basic but clean. If you're looking for a fun place on the beach close to all the fun but not too crazy, this is it... if you want a room that's a 10 with all the extra's, think again.

Was this review helpful? Yes 2
FusionHotel, Public Relations Manager at Fusion Hotel, responded to this review

Dear guest, Thank you for writing your review and for how you evaluated Fusion Hotel! Have a nice weekend! Saludos, Kim More 

Redwood City
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 17, 2014

The location is awesome. Steps away from the beach and la 5ta. Clean rooms and great entertainment every night. The service, however, was disappointing. From the receptionists to the bartenders and the waiters. They never smiled, talked more than necessary, and seemed unapproachable all the time. That was the big downer.

Was this review helpful? Yes
FusionHotel, Public Relations Manager at Fusion Hotel, responded to this review

Dear Hugo, sorry to hear your experience with the staff. We use cell phones also for work in the hotel but it should not interfere with guests. I will take more care in that this doesn't happen. Have a nice day! Saludos, Kim More 

Bloomington, Illinois
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
293 helpful votes 293 helpful votes
4 of 5 stars Reviewed October 12, 2014

I have read a few bad reviews complaining of the room or the noise. My response is this hotel delivers exactly what you expect. If you want a pricer 5 star hotel then pay for one without bashing this place. If you don't like the music don't stay here as you know upfront. I actually heard the hotel was relocating... More 

Was this review helpful? Yes 6
FusionHotel, Public Relations Manager at Fusion Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to write this review! And thank you for the things you wrote, I couldn't have said it any better ;) We always appreciate input from people on issues that we can improve. But some things are given and can not be changed and it is good for people to know... More 

Sydney, Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 10, 2014 via mobile

I was recommended this hotel by a friend and I'm very thankful for it. The hotel itself is literally on the beach so you can sit and have lunch or dinner or just drinks at a table with your feet on the sand and look out over the ocean. The beach however is not that of gorgeous white sand as... More 

Was this review helpful? Yes 4
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 4, 2014

We spent 5 nights in this hotel last month.I found the rooms very simple, but always clean.We didn't have hot water the last two days, therefore I would think twice before booking here.I loved the garden and also how close it is to 5ta avenida. We didn't find the beach very appealing since it was always crowded but that's just... More 

Was this review helpful? Yes 4
Prague, Czech Republic
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 3, 2014

We stayed at Fusion hotel for 2 days in early January this year. Its a great deal for center of Playa, we payed about 100 USD per night (given its a peak season). Staff was friendly and very attentive. It has its own beach bar which is great, however noisy till late night as well, so if you are searching... More 

Was this review helpful? Yes
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 7, 2014

The cheapest option, even thou the beach part that is in front of the hotel is rocky (I guess that is why is so cheap) you have to walk 20 steps to get around it and enjoy the most beautiful beach you have ever seen.

Was this review helpful? Yes 2
FusionHotel, Public Relations Manager at Fusion Hotel, responded to this review

Dear guests, Thank you for your review! We try to keep our rates very reasonable for our location but still want to offer a great experience. Clean rooms, good amenities and a great ambiance! Thank you and have a great day! Saludos, Kim More 

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Additional Information about Fusion Hotel

Address: 6th street and the beach | Centre, Colonia Centro, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Fusion Hotel 3*
Number of rooms: 28
Reservation Options:
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Also Known As:
Fusion Hotel Playa Del Carmen
Fusion Hotel Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#53 Spa Hotel in Playa del Carmen
#65 On the Beach Hotel in Playa del Carmen
#95 Romantic Hotel in Playa del Carmen

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