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Fusion Hotel

3.0 of 5 6th street and the beach | Centre, Colonia Centro, Playa del Carmen 77710, Mexico
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299 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Redwood City
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The location is awesome. Steps away from the beach and la 5ta. Clean rooms and great entertainment every night. The service, however, was disappointing. From the receptionists to the bartenders and the waiters. They never smiled, talked more than necessary, and seemed unapproachable all the time. That was the big downer.

Was this review helpful? Yes
Bloomington, Illinois
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
288 helpful votes 288 helpful votes
4 of 5 stars Reviewed 1 week ago

I have read a few bad reviews complaining of the room or the noise. My response is this hotel delivers exactly what you expect. If you want a pricer 5 star hotel then pay for one without bashing this place. If you don't like the music don't stay here as you know upfront. I actually heard the hotel was relocating... More

Was this review helpful? Yes 2
FusionHotel, Public Relations Manager at Fusion Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to write this review! And thank you for the things you wrote, I couldn't have said it any better ;) We always appreciate input from people on issues that we can improve. But some things are given and can not be changed and it is good for people to know... More

Sydney, Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 10, 2014 via mobile

I was recommended this hotel by a friend and I'm very thankful for it. The hotel itself is literally on the beach so you can sit and have lunch or dinner or just drinks at a table with your feet on the sand and look out over the ocean. The beach however is not that of gorgeous white sand as... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 4, 2014

We spent 5 nights in this hotel last month.I found the rooms very simple, but always clean.We didn't have hot water the last two days, therefore I would think twice before booking here.I loved the garden and also how close it is to 5ta avenida. We didn't find the beach very appealing since it was always crowded but that's just... More

Was this review helpful? Yes 2
Prague, Czech Republic
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 3, 2014

We stayed at Fusion hotel for 2 days in early January this year. Its a great deal for center of Playa, we payed about 100 USD per night (given its a peak season). Staff was friendly and very attentive. It has its own beach bar which is great, however noisy till late night as well, so if you are searching... More

Was this review helpful? Yes
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 7, 2014

The cheapest option, even thou the beach part that is in front of the hotel is rocky (I guess that is why is so cheap) you have to walk 20 steps to get around it and enjoy the most beautiful beach you have ever seen.

Was this review helpful? Yes 2
FusionHotel, Public Relations Manager at Fusion Hotel, responded to this review

Dear guests, Thank you for your review! We try to keep our rates very reasonable for our location but still want to offer a great experience. Clean rooms, good amenities and a great ambiance! Thank you and have a great day! Saludos, Kim More

Homer, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 29, 2014

Nice rooms, super nice staff, good food. Enjoyed the music, too. This hotel is right on the beach, less than a block from the ferry pier, a block or 2 off of 5th Ave. Didn't get the 5th Ave noise, but the music at the hotel, though good, goes into the wee hours of the morning. Will definitely stay there... More

Was this review helpful? Yes
FusionHotel, Public Relations Manager at Fusion Hotel, responded to this review

Dear Nedra, Thank you for your review!! And we are looking forward to seeing you again at Fusion! Saludos, Kim More

Nashville, Tennessee
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 14, 2014

We arrived in Cancun at 11:40, long lines at immigration and the best part, only random baggage scans at Customs. It took all of five minutes to walk through and we for the 'Red" light. Cancun transfers were waiting and we arrived at Fusion by 1:15. Check in is always a breeze, towel cards received and complimentary welcome drinks are... More

Was this review helpful? Yes 1
FusionHotel, Public Relations Manager at Fusion Hotel, responded to this review

Dear Jenn, Thank you for taking the time to write a review! Glad to hear that you appreciated the free welcome drink. We recommend guests to just put the luggage in the room and then right away head to the beach and enjoy the view with a nice drink! Also glad to read that you noticed the things that we... More

Roxborough Park CO
Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 30, 2014

My husband and I stayed one night in Playa before heading south and had a great time. We took the bus from the airport and that was easy and just a few blocks from the hotel. We checked in fast and easily and went to our room. The air conditioner worked great! The room was small and the jungle environment... More

Was this review helpful? Yes 1
FusionHotel, Public Relations Manager at Fusion Hotel, responded to this review

Dear Rachel, Thank you for taking the time to write a review. Sorry to hear about your incident with the restaurant. Their policy with bringing food or drinks into the establishment is quite strict because of previous situations. Also I am curious what the reason was why you couldnt get a beach towel. We have beach towels for hotel guests... More

Chicago
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 30, 2014

Spent a week at Fusion a couple weeks back finally getting around to writing a review. I enjoyed my stay, cool hotel, great location. My previous stay was at Playa Palms, though the rooms were a bit roomier and nicer at Playa Palms I enjoyed my stay at Fusion more. Fusion is the perfect location, just off 5th, relatively quiet... More

Was this review helpful? Yes 3
FusionHotel, Public Relations Manager at Fusion Hotel, responded to this review

Dear Guest, Thank you for writinga review on Fusion Hotel! Our hotel has a general safe deposit box in the reception that guests can use. But most of our rooms have a private safe. No coffee maker but guests can get a complimentary cup of coffee at our coffee station that is located on the bar between 7:15 and 12:00... More

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Additional Information about Fusion Hotel

Address: 6th street and the beach | Centre, Colonia Centro, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Fusion Hotel 3*
Number of rooms: 28
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Booking.com, Expedia, Priceline, Despegar.com, Odigeo and Tingo so you can book your Fusion Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fusion Hotel Playa Del Carmen
Fusion Hotel Riviera Maya/Playa Del Carmen, Mexico

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