We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mahekal Beach Resort

Certificate of Excellence
Hotel website
Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710, Mexico (Formerly Shangri-La Caribe)
Special Price
Winter Sale at Mahekal
2 people have started booking this hotel
Book on
TripAdvisor
in partnership with
Trusted partner. We work with getaroom to make your booking as easy as possible.
Best prices for:1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Mahekal Beach Resort
View Map
Add Photo Write a Review

1,699 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

There is something truly magical about Mahekal. It is so different from everything around it -- cozy, friendly, and charming beyond words. The staff is fabulous. They are all so friendly and make the guests feel so welcome. The new restaurant, Fuego, is AMAZING. We had three fabulous dinners and two terrific lunches there -- best food in the area.... More 

Helpful?
1 Thank Chris A
Toronto, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

This place is amazing, Love the location your are near everything, great restaurants, shops, coffee shops, its just beautiful to walk around, we even had a Convinient store right next to our little Casita !! People are wonderful, Services if fantastic, Food is good, weather buffet or a la carte. A must try this place, don't hesitate you will love... More 

Helpful?
1 Thank Biju23
Ljubljana, Slovenia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Ok, first a bad thing. You don't wanna read everything and then in the end you find something that might bother you, right? Down side was that is placed in the area with hotels which play loud music during the day or late at night. We were just there in the end of January when a rave festival was going... More 

Helpful?
Thank dfartek
Boston, Massachusetts
1 review
5 of 5 stars Reviewed 3 days ago NEW

It was our first visit and we will most certainly return! We were recommended by our son who visited last year. The grounds are beautiful, the staff attentive and polite and cater to whatever you'd like! The rooms are comfortable and clean (loved the hammocks!). We had an amazing Mayan breakfast served by Manuel (cousin to Rogelio). Rogelio served us... More 

Helpful?
Thank Stephanie54Rie76
Montreal, Canada
1 review
3 of 5 stars Reviewed 3 days ago NEW

The Hotel Mahekal was okay. The food was very good but the service at the reception could be a lot better. The room with natural roof was horrible! bad smell, mosquitoes, and you hear everything around.

Review collected in partnership with Amoma.com

Helpful?
Thank 106laurenceg
Karen S, Director of Sales at Mahekal Beach Resort, responded to this review

Hi 106 Laurenceg- Thank you for your comments about the Mahekal Beach Resort. We are happy to know you enjoyed the food at the resort. Yes, our location is a unique style, casitas in a tropical location right next to the ocean. We understand our setting is not for everyone. The resort does not depict itself having 4 concrete walls,... More 

Miami, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

To my opinion this is the very las Resort that preserves what Playa del Carmen use to be. But with all the comfort and amenities of a Luxury Resort. They have renovated the Resort completely. The service could't be better and the fell and look it's sooo Mexican with touches that gives an amazing sense of place. Also it is... More 

Helpful?
1 Thank Julian S
Karen S, Director of Sales at Mahekal Beach Resort, responded to this review

Dear Julian S- Thank you for your amazing review of our beloved Mahekal Beach Resort; snuggled in the heart of Playa del Carmen. We are pleased you have discovered our paradise and enjoyed the Mexican and beachy touches of the resort. We have authentic ceramic tiles and linen accents and art work from the heart of this beautiful country. Plus... More 

Fairport, New York
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

It has been a year since our last visit to the Resort and I have to say that once again we were treated to a great vacation .... with additional enhancements and improvements no less. The grounds again were beautifully landscaped and manicured and every staff member greeted us everytime with a smile and "hello" or "hola". One particular staff... More 

Helpful?
Thank TomDoehl
Minneapolis
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was my third visit to the Las Palapas/Mahekal properties--my first on the Mahekal side. First--if you are looking for a Mexican experience with both solitude and easy access to the chaos that is shopping/eating/partying in Playa then this is it. I love this end of town--it's slightly newer and filled with great shops and restaurants. You can still go... More 

Helpful?
1 Thank Harken
Karen S, Director of Sales at Mahekal Beach Resort, responded to this review

Dear Harken- Thank you so much for the 5 green circles you gave us in your review! Your review is wonderful to read because it will help many future guests learn about our resort. We like how you enjoyed the solitude of the resort yet it's so close to everything Playa del Carmen has to offer. We also liked your... More 

Dayton, Ohio
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

First trip back since it had changed hands so we were a little skeptical.When we had visited before it was Shangri-la and absolutely beautiful. We were pleasantly surprised the moment we signed in. The staff was extremely courteous and the grounds were even better than before. We have visited many resorts (25 trips)in the Riviera Maya area and Mahekal was... More 

Helpful?
Thank championbh
Karen S, Director of Sales at Mahekal Beach Resort, responded to this review

Dear Championbh- Best Resort ever! Wow! We are bursting with pride at your review of our hidden gem, the Mahekal Beach Resort. Thank you for returning to Playa del Carmen and thank you for sharing your kind review. Yes, we have been tenderly attending to our lush gardens and our staff is second to none! We hope you will return... More 

Rochester, New York
Level Contributor
3 reviews
4 of 5 stars Reviewed 6 days ago NEW

We recently spent a week at Mahekal Beach and had a wonderful vacation. The resort is situated at a beautiful section of the beach area. The pools are very nice. The fresh seafood selection is very good. The rooms are clean and spacious. The most exceptional part of our stay was by far the service we received. Everyone at the... More 

Helpful?
Thank sherin57
Karen S, Director of Sales at Mahekal Beach Resort, responded to this review

Hi Sherin57- A wonderful review to go with your wonderful vacation, thank you so much on behalf of the entire staff at Mahekal Beach Resort. We are pleased to learn you enjoyed our beach, tropical pools and fresh seafood, especially the brand new Fuego Restaurante! I'll let the staff there know you mentioned them. They do read the reviews and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

2,245 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1814)
Viewed
View from room (122)
Viewed
Room/suite (285)
Viewed
Pool/beach area (383)
Viewed
Dining (120)
Viewed
Hotel & grounds (297)
Viewed
Family/play areas (7)
Viewed
Bathroom (33)
Viewed
Business center/function rooms (2)
Viewed
2:41
Videos (1)
Viewed
Other (564)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (368)
Viewed
Beach (16)
Viewed
Garden View Double Room (48)
Viewed
Garden View Palapa King Room (45)
Viewed
Ocean Front Double Room (43)
Viewed
Ocean View Palapa Double Room (43)
Viewed
Pool (10)
Viewed
Restaurants and Bars (40)
Viewed
The Hotel (123)

Management photos: Courtesy of the property manager

Viewed
All management photos (63)
Viewed
Pool/beach area (19)
Viewed
Hotel & grounds (15)
Viewed
Room/suite (11)
Viewed
View from room (6)
Viewed
Dining (5)
Viewed
Family/play areas (2)
Viewed
Bathroom (1)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
0.5 mi away
El Taj Oceanfront & Beachside Condos Hotel
El Taj Oceanfront & Beachside Co...
#21 of 203 in Playa del Carmen
4.5 of 5 stars 1,134 reviews
0.5 mi away
Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico
Acanto Boutique Hotel and Condom...
#6 of 203 in Playa del Carmen
4.5 of 5 stars 672 reviews
4.4 mi away
Fairmont Mayakoba
Fairmont Mayakoba
#12 of 203 in Playa del Carmen
4.5 of 5 stars 2,254 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
The Royal Playa del Carmen
The Royal Playa del Carmen
#7 of 203 in Playa del Carmen
4.5 of 5 stars 12,399 reviews
0.5 mi away
Gran Porto Resort and Spa
Gran Porto Resort and Spa
#26 of 203 in Playa del Carmen
4.5 of 5 stars 7,370 reviews
1.1 mi away
Paradisus Playa del Carmen La Perla
Paradisus Playa del Carmen La Pe...
#10 of 203 in Playa del Carmen
4.5 of 5 stars 5,555 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay