We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mahekal Beach Resort

Certificate of Excellence
Hotel website
Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710, Mexico (Formerly Shangri-La Caribe)
Special Price
Winter Sale at Mahekal
Best prices for your stay
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Mahekal Beach Resort
View Map
Add Photo Write a Review

1,685 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
2 reviews
5 of 5 stars Reviewed yesterday NEW

My wife and I anticipated a unique, charming, and exquisite resort stay at Mahekal and all our expectations were exceeded! Our experience was tremendous and beautiful due in part from the extra-ordinary property with its meticulous nature of cleanliness and exceptional balance of intrigue and comfort. The staff offered the greatest attention to our personlized service that can not be... More 

Helpful?
Thank Brock S
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Visited Mahekal last week and had a great time! Loved sitting by the pools each day with a drink in hand. The staff was very friendly, and the food and drinks were great! Visited the spa for a massage, which was very relaxing. The resort also has a newer fitness center. Ready to go back!

Helpful?
1 Thank Claire P
Greenwich
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just returned from a stay at Mahekal where my boyfriend's daughter had her destination wedding. What an amazing weekend! The property is stunning. It has all the amenities you expect from a beach resort without being cookie cutter. It's a surprisingly large property, but we never felt it was big. And we certainly never felt anonymous, because it's the... More 

Helpful?
Thank Shelly G
Franklin Square, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had a destination wedding of 97 persons. Everyone was amazed at how beautiful the resort is. The staff from checking in to checking out was as friendly and attentive as anyone can be. The food was great. All everyone was talking about was when they could return. I travel quite a bit and usually there is something that did... More 

Helpful?
Thank ordan2016
Eustis, Nebraska
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We took a 5 day getaway to the Mahekal Beach Resort.....this was the most friendly and welcoming resort I have been to yet...we have gone somewhere different for the past 6 years....the resort itself was spotless clean, charming, the grounds and pool were absolutely beautiful. The rooms were so cool, so private, we had our own porch with hammocks and... More 

Helpful?
Thank pcyeutter
Karen S, Director of Sales at Mahekal Beach Resort, responded to this review

Dear pcyeutter, Thank you for your glowing review of our resort! We are pleased you found our wonderful staff friendly and welcoming. Relaxing on the hammocks is always a favorite of guests, and we're glad you found our resort, beaches, and pool so beautiful. We appreciate you mentioning Fidel, Jesus and Alberto and will pass on your kind words and... More 

Oakhurst, NJ
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I am posting from my Palapa as we speak because I couldn't wait until I got home to do it. This place AMAZING! The grounds are beautiful! Meandering dimly lit pathways through tropical vegetation. It's quiet, secluded and very romantic, The cocktails are perfectly crafted with fresh ingredients, and always served with a smile. The food is WONDERFUL! Fresh and... More 

Helpful?
Thank bradroxi
Karen S, Director of Sales at Mahekal Beach Resort, responded to this review

Dear bradroxi, Thank you for all of your wonderful comments in your 5 circle review of Mahekal Beach Resort on trip advisor. We are thrilled you enjoyed the beautiful grounds, comfortable spacious guest rooms and our fresh delicious food! We hope you visit our little slice of paradise tucked away in Playa del Carmen again soon! Best Regards, Karen S.... More 

Manitoba
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We take a two week vacation to escape our Canadian winters and find the all-inclusive "tourist prisons" much too confining. The Mahekal Resort is a perfect compromise being right in town and the Almost-AI gives you the option of eating in or dining out. Our ground floor, just-back-from-the-beach palapa was beautiful. Organic soaps and lotions were provided. The safe is... More 

Helpful?
1 Thank wielersonwheels
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My fiancé, Ben and I had a perfect 4-day getaway to the Mahekal Beach Resort. The staff were so sweet and so kind to us: we couldn't stop talking about how great the service was! The food was also amazing: delicious coffee delivered to your doorstep each morning, fantastic breakfasts overlooking the ocean, dreamy drinks by the pool, and luxurious... More 

Helpful?
1 Thank Tiana P
Karen S, Director of Sales at Mahekal Beach Resort, responded to this review

Dear Tiana P, Thank you for your five circle review of the Mahekal Resort. It sounds like you had an excellent vacation. We are so pleased you were happy with our wonderful and kind staff and enjoyed dining in our restaurants. We will pass on your high accolades to Elisa, Karla, Rueben, and Chef Nerey. FYI Mahekal is a great... More 

San Francisco, California
1 review
5 of 5 stars Reviewed 1 week ago

My fiancé, Tiana, and I had an absolutely wonderful time at Mahekal. The property is gorgeous and immaculately maintained, the entire staff is the most exceptional that I've ever encountered, and the food was amazing. The thing that stands out for me the most was how kind, efficient, friendly and courteous the staff was during out entire stay. I've been... More 

Helpful?
Thank Ben H
Karen S, Director of Sales at Mahekal Beach Resort, responded to this review

Dear Ben H, Thank you very much for your glowing review of the Mahekal Beach Resort! We are thrilled to learn we have earned such high accolades by a recent guest. Thank you so much for recognizing our employees, they are like family to us and our most important asset. We appreciate your kind review of our restaurant Fuego. We... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for four nights and loved it. The staff were so friendly and helpful; rooms amazing (we had a partial ocean view room which I highly recommend- fall asleep listening to the waves crashing just metres away); included breakfasts and dinner were delectable; laze in hammock with a drink just outside your door; I could go on. The weather... More 

Helpful?
Thank A TripAdvisor Member
Karen S, Director of Sales at Mahekal Beach Resort, responded to this review

Thank you very much for your glowing review of the Mahekal Beach Resort! We are thrilled to learn we have earned such high accolades by a recent guest! The lazy days in the hammocks, listening to the birds and the ocean waves are truly divine. We wish you could have enjoyed our pools too. The sun is typically shining in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

2,239 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1808)
Viewed
View from room (122)
Viewed
Room/suite (285)
Viewed
Pool/beach area (383)
Viewed
Dining (120)
Viewed
Hotel & grounds (297)
Viewed
Family/play areas (7)
Viewed
Bathroom (33)
Viewed
Business center/function rooms (2)
Viewed
2:41
Videos (1)
Viewed
Other (558)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (368)
Viewed
Beach (16)
Viewed
Garden View Double Room (48)
Viewed
Garden View Palapa King Room (45)
Viewed
Ocean Front Double Room (43)
Viewed
Ocean View Palapa Double Room (43)
Viewed
Pool (10)
Viewed
Restaurants and Bars (40)
Viewed
The Hotel (123)

Management photos: Courtesy of the property manager

Viewed
All management photos (63)
Viewed
Pool/beach area (19)
Viewed
Hotel & grounds (15)
Viewed
Room/suite (11)
Viewed
View from room (6)
Viewed
Dining (5)
Viewed
Family/play areas (2)
Viewed
Bathroom (1)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
0.5 mi away
El Taj Oceanfront & Beachside Condos Hotel
El Taj Oceanfront & Beachside Co...
#22 of 204 in Playa del Carmen
4.5 of 5 stars 1,130 reviews
0.5 mi away
Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico
Acanto Boutique Hotel and Condom...
#6 of 204 in Playa del Carmen
4.5 of 5 stars 670 reviews
0.6 mi away
Maya Villa Condo Hotel & Beach Club
Maya Villa Condo Hotel & Beach C...
#23 of 204 in Playa del Carmen
4.5 of 5 stars 329 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Aventura Mexicana
Aventura Mexicana
#21 of 204 in Playa del Carmen
4.5 of 5 stars 1,318 reviews
3.0 mi away
Petit Lafitte
Petit Lafitte
#17 of 204 in Playa del Carmen
4.5 of 5 stars 1,002 reviews
0.5 mi away
Gran Porto Resort and Spa
Gran Porto Resort and Spa
#28 of 204 in Playa del Carmen
4.5 of 5 stars 7,319 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay