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Mahekal Beach Resort

Certificate of Excellence
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Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710, Mexico (Formerly Shangri-La Caribe)
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Mahekal Beach Resort
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Mahekal Beach Resort
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1,441 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed here for a week as part of our honeymoon. From the moment we arrived to the moment we left, we were made to feel incredibly special and no ask was too much. We stayed in an ocean front view, which was incredible to wake up to every morning. The Mahekal is a beautiful resort with... More 

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Hudson, Wisconsin
Top Contributor
314 reviews 314 reviews
45 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed here for 4 nights before heading north to Cancun for another 4 nights and loved out time here so much more. The resort is a great mix of modern and throwback; we stayed in a Palappa (sp?) that had an AMAZING view of the ocean. Most of the rooms, or many, do not have ocean... More 

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I came to Mexico as part of outer honeymoon. After spending 8 days in NYC, we needed a come down and a place to relax and rejuvenate. We booked Mahekal online only knowing that it's sister hotel Las Palapas was a decent hotel. (I had been here in 2011) The hotel, which has recently undergone renovations, is... More 

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Brooklyn, New York
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My mom and I stayed at Mahekal in February 2015. Mahekal is a beautiful resort and its location cannot be beat. It's on a quiet street but only a few blocks from Playa del Carmen's main street, 5th avenue, so you never feel completely isolated from the world. Resort grounds are beautiful! We had a first story bungalow facing the... More 

Was this review helpful? Yes 4
Karen S, Director of Sales at Mahekal Beach Resort, responded to this review

Dear DaryaChe- Blushing with pride! We are so excited to read your review of our fantastic Mahekal Beach Resort! Thank you for taking your time to write such a wonderful review regarding our resort, our attentive staff and creative culinary team. The are so happy to be working at Mahekal it does show in their work and attitudes. We are... More 

Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I loved this place from the moment I arrived. Excellent Staff and Service, great Palapas on the beach, superb drinks, fun times here. I loved every minute of my stay! Good food and pool right on the beach and cant wait to return again. Shopping just a block away, everything you need!

Was this review helpful? Yes 1
Karen S, Director of Sales at Mahekal Beach Resort, responded to this review

ATechieGuy- It sounds like love at first sight TechieGuy! We don't know what to say except we love you too! Thank you for your recent visit and for taking your time to let us know how much you loved the great service, beach side Palapas, great frosty drinks. It does sound like you had a great visit. We look forward... More 

Waukee, Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just returned from 9 days at Mahekal -- been coming to Playa for the past 10 years, but this was our first time at Mahekal. Room was fantastic and the hammocks were awesome! We were in room #71, a second floor deluxe ocean view palapa and the view was great! Rented the mini fridge at the front desk for $10/day... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This beach resort is wonderful! i just spend 5 lovely days there and can't wait to return. The staff is excellent, bilingual, friendly, knowledgeable, a smile on every face. Rooms are beautiful and fresh and comfortable. I didn't get to sample a lot of the food but what I had was good. The margaritas are delicious. Every room is just... More 

Was this review helpful? Yes 1
Karen S, Director of Sales at Mahekal Beach Resort, responded to this review

Hi Teri B~ Thank you for your glowing review of the Mahekal Beach Resort with her newly remodeled palapa style rooms and tropical gardens. We are very happy to hear you enjoyed your stay and you think our little corner of Playa is the best in Mexico! I am glad you mentioned the perfect location; steps from the beach and... More 

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms/casitas aand the grounds are pretty, if compact. Just be aware that you think you're paying for a private beach, but there's a public main road just adjacent to thre property which is heavily used, so your "ocean" view for the day will be full of people! I chose the resort based on reviews that called it quiet: not... More 

Was this review helpful? Yes 2
Karen S, Director of Sales at Mahekal Beach Resort, responded to this review

Hi Caroline S~ Thank you for letting us know you liked the brand newly remodeled rooms at Mahekal Beach Resort. We designed the resort purposely for an intimate atmosphere; surrounded by lush tropical foliage and a haven for birds. As you explained, our resort is one of very few that is small, intimate and cozy, just steps to the beach... More 

Winnipeg, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I had a wonderful time at Mahekal in Jan 2015; the food, rooms, beach and all the staff were wonderful and worked very hard! Loved the newly renovated rooms, much cozier feel and thankfully comfortable beds. The house keeping staff was marvelous, rooms were very clean and I loved the different animals they would make us daily... More 

Was this review helpful? Yes 1
Karen S, Director of Sales at Mahekal Beach Resort, responded to this review

Dear Tracey and Wayne- Wow! Thank you, Thank you for sharing your memories of the Mahekal Beach Resort! The team will be so excited to read your review. This is exactly what we hoped our guests would experience when we remodeled the resort. The owners wanted to keep the intimate feeling; the personal touches; the sounds of nature and the... More 

seattle
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very nice place with great personalized service. The beach is somewhat narrow, but very clean, and secluded around the hotel. Good place to swim in the sea. Newly remodeled, with same wonderful people and staff. Restaurants are great and food is varied. Wait staff is very friendly and remembers your preferences and names. We enjoyed our dinner-for-twos... More 

Was this review helpful? Yes 1
Karen S, Director of Sales at Mahekal Beach Resort, responded to this review

Hello Sirena Seattle! It is always a pleasure to hear from guests that our staff succeeded in their efforts to give personalized service. We are thrilled to hear they remembered your drink order and the food service made your stay a pleasant one. Yes, the Mahekal Beach Resort has been completely renovated but we have even more changes to come... More 

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