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All 200 Playa del Carmen hotels

Mahekal Beach Resort

3.5 of 5 Hotel   |   Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710, Mexico (Formerly Shangri-La Caribe)
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Mahekal Beach Resort
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Ranked #73 of 200 Hotels in Playa del Carmen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
rbrad Beaufort, South Carolina
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1,354 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Beaufort, South Carolina
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just returned from 7 nights here and this is one great getaway location. Only 2 blocks from the north end of 5th Avenue where there are (literally) hundreds of bars and restaurants. We stayed in a penthouse suite, top floor of 3 units and 42 steps up, but an awesome room (#29) with a very large deck, outdoor shower, table... More 

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Seattle, Washington
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed here for BPM the techno festival in January. It was a great location within walking distance to 5th Avenue. As a solo traveler I felt very safe here, as well. I went to the techno festival at all hours at the day and there was always a night guard on the beach and someone at reception. A few... More 

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Woodstock, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

What I love the most about this resort, and what makes it stand about the rest, is the fact that it has some of the convinces of an all-inclusive, but w/o all the annoyances of an all-inclusive. The staff remembers you, you don't feel like part of a heard of cattle like I do in an all-inclusive. The food is... More 

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Minneapolis, Minnesota
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

My two 19 year old daughters and I stayed here the first week in January. We had a ocean view Palapa that was incredibly quaint and had a very lovely view. If I had known in advance how loud the ocean was, I would have opted for a garden view as the noise level in the Palapa was really very... More 

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Milwaukee, WI
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago

In warning, my review will be very mixed based on my travel throughout the world and many great hotel experiences. We did love the location for walking to town, the beach, the infinity pool and certain standout employees (Carlo at the pool, Luis for dinner). From there, things go downhill. We had booked a garden view deluxe room and requested... More 

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Los Angeles, California
Reviewer
4 reviews 4 reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Great service by concierge Boli, waiter Carlo Cesar and bell boy Gabriel. First day here We were given a room that we didn't pay for. Celebrating our anniversary with two twin beds and not ocean view. Shower head was broken and had fungus on the walls, going back to the receptionist to complain about our room that we paid for,... More 

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Michigan Center, Michigan
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at Mahekal for 3 nights. This is a very chill spot, rooms are palapas and are spread around beautiful grounds. The palapas are very beachy, a little on the small side, but you feel the vibe. Very friendly staff. The location is perfect as the resort is situated on the beach at 38th street, an easy walk to... More 

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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Our family vacation was very nice to Mahekal. The service was outstanding. Two workers that were very friendly at breakfast, lunch, and dinner were Rogalio and Ignacio. If you are looking for a restaurant or something fun to do, go to Boli because he was very helpful and gave us his honest opinion. We had two palapas, one with one... More 

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San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were looking for a warm place in the middle of northern winter to relax, swim, learn about history and enjoy some good food. We found it - Mahekal in Playa del Carmen just south of Cancun in Yucatan, Mexico. It is is a beautiful very laid back beach resort with just enough "civilization" to make it really-really comfortable but... More 

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Wauwatosa, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It's our fourth visit here. Visits #1 and #2 my husband and I were dating, visit #3 we were married here, on the beach, at a Mahekal, and now visit #4 we have brought our 10 month old son. We are getting use to the newly renovated Mahekal, but we will admit we miss the old Mahekal. The staff is... More 

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Hotel Summarization (Beta)

What travelers say

  • Happy Hour(15)
  • Very good(13)
  • Ocean view room(12)
  • Short walk(9)
  • Friendly and helpful(9)
  • Wait staff(6)
  • Thatched roofs(5)
  • Front desk staff(4)
  • Fresh fruit(4)
  • Wedding coordinator(3)

Additional Information about Mahekal Beach Resort

Address: Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710, Mexico (Formerly Shangri-La Caribe)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Mahekal Beach Resort 3.5*
Number of rooms: 121
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Also Known As:
Mahekal Beach Hotel Playa Del Carmen
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#16 Family Hotel in Playa del Carmen
#28 Romantic Hotel in Playa del Carmen
#39 Spa Hotel in Playa del Carmen
#45 On the Beach Hotel in Playa del Carmen

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