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Mahekal Beach Resort

Certificate of Excellence
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Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710, Mexico (Formerly Shangri-La Caribe)
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15% off room rate
Best prices for: 1 room 1 guest
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Mahekal Beach Resort
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Mahekal Beach Resort
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1,427 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Astoria, New York, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We celebrated our wedding at Mahekal with 31 of our closest friends and family earlier this month, most stayed at the resort, some stayed elsewhere. Needless to say, after welcome cocktails, dinners, ceremony and reception, they all wished they had booked at Mahekal. Our experience was nothing less than first rate. From the Wedding Coordinator, Helia Corona who patiently guided... More 

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Fairbury, Nebraska
Top Contributor
185 reviews 185 reviews
49 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This resort is in my opinion one of the most enjoyable we have stayed in while in Playa Del Carmen. We were looking for a hotel on the beach and selected Mahekal. I like the fact that the resort was on the North side of Avenida constituyentes which according to a longtime local friend is where things are happening. He... More 

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Barron WI
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited Mahekal from March 29 – April 5, 2015. This was our 5th trip to Mahekal in 7 years. I should start out by saying that my wife and I have been to multiple destination in the Caribbean including Dominican Republic, Jamaica, St. Lucia, Antigua, and Mexico. In all of our travels there are only two resorts we've been... More 

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Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Before I get too far let me say that we love this place! The people are great (Jose, Manuel and Cesar we salute you especially!). The resort itself is truly the most beautiful in Playa. And the convenience to the shopping areas and amazing restaurants all over Playa truly distinguishes it over the mega-resorts all up and down the Riviera... More 

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Scarsdale NY
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from a lovely stay at Mahekal Beach Resort. The property is on the north end of the hotel zone, a short walk to 5th ave. pedestrian mall. It is a small resort, with rooms in either 'palapas'' by the beach or in low rise buildings set further back. The beach is public, so people mill around the beach,... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I recently visited the Mahekal resort last month for a wedding. This place was absolutely heaven on earth. The wedding was magnificent, but the Mahekal played a huge part in that. The employees and their service was immaculate and beyond 5 star. Vincente, both Manuels and Cesar attended to our huge party of 25-30 people without any hiccups. I work... More 

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Karen S, Director of Sales at Mahekal Beach Resort, responded to this review

Dear Ezekiel- Gosh we are blushing right along with the bride. Wow! Thank you so much for the fantastic review of our amazing Mahekal Beach Resort. Our super star staff members are always ready to please guests; from wedding attendees, to families to couples on an escape perfecto weekend. Because you are in the industry we are really happy to... More 

Guatemala City, Guatemala
1 review
5 of 5 stars Reviewed 1 week ago

The people from this hotel were amazing, from the bar tender Manuel to the waiters Cesar and oh boy don't remember the others, their service were amazing, special thanks to Hugo Soto the hotel assistance wedding planer, Hugo completely went out of his way to make sure the wedding was perfect and that everyone was happy about it, and he... More 

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Astoria, New York
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This was our second visit to Mahekal and the first time since their recent remodel. Mahekal is a terrific location, north of most of the 'party' hotels and just far enough off of 5th avenue to make it feel secluded and quiet (most of the time). While the renovations did away with of some of the more rustic charm of... More 

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Karen S, Director of Sales at Mahekal Beach Resort, responded to this review

Dear Heather W- Thank you first and foremost for now becoming a repeat Mahekal Beach Resort guest! Welcome to the family! We are so thrilled you decided to return to our little slice of heaven for another holiday. We cannot express how pleased we are that you chose to return. And thank you for the super kind words about our... More 

Westchester
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We never want to feel 'tucked away' in some remote place when on vacation, especially when visiting the wonderful town of Playa Del Carmen. Mahekal has just been renovated - the setting is stunning - every little villa, the restaurants and pools all have an ocean backdrop. Beautiful by day, gorgeous at night when the pools are lit and the... More 

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Austin, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a great trip to the resort. My husband, two children and I went down for spring break. The service is EXCELLENT! We had a two bedroom palapa right on the beach. It worked great with the kids having their own space. Plus, we could sit on the back porch and watch them build sand castles. On our first... More 

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Karen S, Director of Sales at Mahekal Beach Resort, responded to this review

Dear Diana H~ Sand Castles in front of your two bedroom palapa on the beach?? Wow! What an amazing vacation!!! Your kids must have loved it. We are so, so very happy to have helped you bring such an amazing holiday experience to your family. Thank you for choosing the Mahekal Beach Resort and giving our staff the opportunity to... More 

Hotel Review Summarization

What travelers say

  • Happy Hour(8)
  • Very good(7)
  • Wait staff(4)
  • Short walk(4)
  • Ocean view room(4)
  • Front desk staff(4)
  • Thatched roofs(3)
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1,665 photos of this hotel

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Hotel & grounds (12)
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