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All 198 Playa del Carmen hotels

Mahekal Beach Resort

3.5 of 5 Hotel   |   Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710, Mexico (Formerly Shangri-La Caribe)
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88%
Ranked #57 of 198 hotels in Playa del Carmen
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Brian M Denver, Colorado
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1,286 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver, Colorado
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We've been 2x now and will definitely be back a 3rd time. This coming from someone who hates to vacation the same place more than once. Since our last visit in 2012, many of the palapas on the northern 2/3 of the resort have been updated - some rather dramatically. We stayed in Tres Caribe and would book that exact... More

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lincs UK
Top Contributor
188 reviews 188 reviews
141 hotel reviews
295 helpful votes 295 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This review covers Mahekal but also Las Palapas, which is next door & I understand that they are now under the same American ownership; the report has also been put on the TA Las Palapas site. We booked the accommodation of a quiet Garden View room at Las Palapas on a b&b basis towards the end of 2013, but we... More

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EmilioPalazuelos, General Manager at Mahekal Beach Resort, responded to this review

Dear Guest, first of all, I would like to thank you for sharing your opinion with us. I regret to see that your arrival and departure experience was not up to our general standards. In case we need to send guests from the Las Palapas section to the Mahekal section, we try to escort them in order to find the... More

Minneapolis, Minnesota
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I hate to do this, because it is not Mahekal's fault. Mahekal is a beautiful beachfront resort, well maintained and staffed. But it is also a resort for people who like quiet, since there is no TV or wifi in the rooms. The beach club two doors down booms out from about noon till 8 or 9 at night. The... More

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EmilioPalazuelos, General Manager at Mahekal Beach Resort, responded to this review

Dear Guest, thank you for sending us your review about the hotel. It is nice to read about your good experience on our breakfast and lunch, at the same time I am sorry to hear that some special events organized by Mamitas Beach have fallen on the days of your stay. I want you to know that it does not... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Why do we love Mahekal? Small resort, Mexican inspired food and accommodations. Excellent beach. Wonderful staff. Very casual and laid back. One block from all that fifth ave has to offer. We have been traveling up and down the Yucatan coast since our honeymoon 26 years ago. We have stayed in all inclusives, condos, and once rented a house. We... More

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EmilioPalazuelos, General Manager at Mahekal Beach Resort, responded to this review

Dear Guest, thank you for taking the time to send us your comments about your recent stay. We are glad to read about your pleasant experience and your words will be passed to all our staff members. Looking forward to welcoming you again at Mahekal. Kind regards, Emilio Palazuelos - General Manager Mahekal Beach Resort and Hotel Las Palapas More

Iowa City, Iowa
Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I with our 2 teenaged daughters spent a week at Mahekal over spring break. We thoroughly enjoyed our stay! It is very clean with comfortable accommodations and the staff is wonderful! The grounds are lovely. We stayed in a garden palapa and every room is a short walk to the beach if it is not on the... More

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Arnhem, The Netherlands
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

In Mahékal Beach Resort the whole team makes you feel welcome and try to make your stay a wonderful one. I enjoyed every minute of it and sincerely hope to come back one day. It's like a retraite. No TV and wifi in the rooms, so you can enjoy the tranquility of Mahékal even more

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new york new york
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Mahekal Beach Resort was just what we were looking for: low key, not too big or small, well-located property. The resort is well-laid out with everything in close proximity to the pool/beach/bar-food. Rooms are clean and basic, although a bit dark. Food: breakfast was a buffet with something for everyone; lunch had a range of Mexican and continental choices. The... More

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Senior Contributor
40 reviews 40 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This was our 4th trip to Playa del Carmen and Mahekal. While the extent to which 5th Ave and Calle 38 have changed in those 4 years is amazing, thankfully the resort has kept its intimate feel and charm. People that complain about lack of amenities should read what they are getting before they book. One of the selling points... More

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DC
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We visited for the first time last year with our 15 year old daughter. Had a wonderful time! We are going back for our Easter vacation, can´t wait! Peaceful, laid back, good food, great beach, very friendly people.

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Bend, Oregon
1 review
5 of 5 stars Reviewed March 10, 2014

We have been to Mahekal Beach Resort four times before it switched ownership from Shangril-la Caribe to Mahekal. We were so pleased to find that much of the staff remains the same at our little oasis in paradise, because so much about what we love in Playa is the people. The resort's upgrades when they are complete will be lovely,... More

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Hotel Summarization (Beta)

What travelers say

  • Happy Hour(15)
  • Very good(13)
  • Ocean view room(12)
  • Friendly and helpful(11)
  • Short walk(9)
  • Wait staff(6)
  • Thatched roofs(5)
  • Fresh fruit(4)
  • Front desk staff(4)
  • Wedding coordinator(3)

Additional Information about Mahekal Beach Resort

Address: Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710, Mexico (Formerly Shangri-La Caribe)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Playa del Carmen
#18 Romantic Hotel in Playa del Carmen
#35 On the Beach Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Mahekal Beach Resort 3.5*
Official Description (provided by the hotel):
The Mahékal Beach Resort is a legendary resort village located on 800 feet of white sand beach in the heart of vibrant Playa del Carmen. It has 121 thatched roof, palapa-style bungalows within steps of Fifth Avenue, the celebrated entertainment, shopping, and restaurant district of Playa del Carmen.The thousands of loyal repeat guests at Mahékal Beach Resort describe it as magical, memorable, and authentically Yucatecan. Our style is friendly and relaxed, a unique Caribbean experience where you can rock gently in a hammock on your private terrace and enjoy undoubtedly the best beach in Playa. Our guests love the fact that we have never compromised our truly unique ambiance and style. In keeping with that style, our rooms do not offer television, radios or telephones. Instead, they feature original, brightly colored, Mexican tile bathrooms, private terraces with hammocks for siestas and star gazing, and locally-crafted Mexican wood furniture in an outdoor seating area where you can enjoy our magical sanctuary. ... more   less 
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Also Known As:
Mahekal Beach Hotel Playa Del Carmen
Mahekal Beach Hotel
Shangri La Caribe
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico

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