We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

La Tortuga Hotel & Spa

3.5 of 5 Avenida 10, esq Calle 14, Playa del Carmen 77710, Mexico
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
La Tortuga Hotel & Spa
Professional photos View all
Browse nearby
La Tortuga Hotel & Spa
Write a Review

1,677 reviews from our community

Traveler rating
    1,129
    397
    92
    41
    18
See reviews for
92
1,080
57
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1677)
  • Mar-May only
    (451)
  • Jun-Aug only
    (413)
  • Sep-Nov only
    (423)
  • Dec-Feb only
    (390)
All months
fresno,california
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I recently stay at the la tortuga I'm playa del carmen and happy to say all the rave reviews they got to from trip advisor's are well earned.rarely do you find a staff from top to bottom that are that dedicated to making your trip so enjoyable.i have done a fair amount of trading and this place certainly sets the... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just returned from our 7night stay at La Tortuga. The hotel has charm, comfortable beds nice restaurant and friendly staff. The hotels location is great but for that reason probably its biggest downfall. Directly ( and I mean inches) from the front door of our room as well as much of the hotel is the active construction site of a... More

Was this review helpful? Yes 4
Helsinki, Finland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very nice place to stay in Playa. Good location, friendly and helpful staff, nice bar and pool. There´s also a restaurant in the building wich had very good food. We stayed at the top floor in a big apartment and had a jacuzzi on the balcony. I recommend.

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Currently staying here. The rooms are very clean and nice. View is pretty cool, staff are all really nice. I wished I would've gotten one of the swim up rooms, but next time I will. They seem really cool.

Was this review helpful? Yes 1
Vail, Colorado
Contributor
17 reviews 17 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We totally wish we could do 4.5 stars - that is our REAL rating. The slight deviation from a 5 star is because of the shower in our room. It was very hard to get in and out of, and it flooded our bathroom unless we were very very careful. O\k but forget that - small inconvienence!! Love this place.... More

Was this review helpful? Yes 1
Carmichael, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My wife and I recently stayed at this boutique hotel for a quick 5 night vacation, and were we ever glad we did! This little hotel is not only a beautifully kept establishment, it is in the heart of the tourist district making our stay exactly what we wanted. From check in to the final goodbyes, the staff (although they... More

Was this review helpful? Yes 1
Vancouver, Canada
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 21, 2014

The Location of This Hotel is GREAT... Only 1 black away from the busy 5TH ave, close to the local restaurant ( EL FOLGON - where the local eat, and WALMART & MEGA. The room is BIG #218. The front desk was so HELPFUL. Our Flight home was 7AM .. We checked out at 6am, The Staff asked us if... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 21, 2014

I want to share the great experience I had at the this hotel. Out of the hotels I had the chance to looked at while my stayed in Playa, this is one of the most enchanted one. The lighting at night time, the bar, the entertainment area, everything had the perfect ambiance. we got a room on the first floor... More

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 19, 2014 via mobile

We stayed in a 'swim up' room with direct access to the lovely pool. Wifi with a good signal in the room. The staff was very helpfull and nice!!! The breakfast is very minimal. The hotel loction is perfect

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 16, 2014

I have enjoyed my stay at La Tortuga. The hotel is well located and at walking distance from all your needs as a tourist. The staff was professional and always happy to help. I was also impressed by the little towel figures the room maid left on my bed everyday, it did put a smile on my face. My only... More

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to La Tortuga Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about La Tortuga Hotel & Spa

Address: Avenida 10, esq Calle 14, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — La Tortuga Hotel & Spa 3.5*
Number of rooms: 51
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Agoda, Odigeo, Despegar.com, TripOnline SA and Tingo so you can book your La Tortuga Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
La Tortuga Hotel And Spa
La Tortuga Hotel Playa Del Carmen
La Tortuga Playa Del Carmen
Hotel La Tortuga
La Tortuga Hotel & Spa Riviera Maya/Playa Del Carmen, Mexico

1,236 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1021)
Viewed
Hotel & grounds (166)
Viewed
Room/suite (168)
Viewed
Pool/beach area (188)
Viewed
Dining (53)
Viewed
5:53
Videos (1)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (28)
Viewed
View from room (34)
Viewed
Family/play areas (1)
Viewed
Other (380)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (176)
Viewed
Amenities (15)
Viewed
Beach (9)
Viewed
Pool (25)
Viewed
Restaurants and Bars (9)
Viewed
Standard Room (37)
Viewed
Standard Room with Terrace (50)
Viewed
The Hotel (31)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Pool/beach area (8)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (13)
Viewed
Dining (6)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay