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La Tortuga Hotel & Spa

3.5 of 5 Avenida 10, esq Calle 14, Playa del Carmen 77710, Mexico
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La Tortuga Hotel & Spa
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La Tortuga Hotel & Spa
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1,698 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlotte, North Carolina
2 reviews
4 of 5 stars Reviewed yesterday NEW

My wife and I do quite a bit of travel and seldom return to the same place, but La Tortuga was worth a second visit. Nice room with rooftop jacuzzi and the restaurant Como Como is great. In the center of town and a short walk to the beach!

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Hong Kong, China
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What an incredible place in the heart of Playa del Carmen. We enjoyed the 5 nights we spent there in a superior room on the top floor overlooking the beautiful swimming pool. The room is perfect, clean, quiet and although very close from the main street you are not bothered by the noise of the clubs. Furthermore Diego, the manager,... More 

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Fairfax, California
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Relaxing, great restaurant, after hr margaritas at the bar by the pool! Close to nightlife, restaurants, shopping, will stay again on next vacation to Maya Riviera!!!!!!!!!,!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!¡¡!!!!!!!,,,,!,,,,,,!!!!!!,,,!

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Zichron Yaakov, Israel
1 review
1 of 5 stars Reviewed 2 weeks ago

We asked for a specific room, and was promised to get it. when we arrived they stated that this room is not available. we got a different room in the same class, with a private Jacuzzi on the roof of the room. it was very dirty and we of course did not use it. at night - the coco bongo... More 

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Rio de Janeiro, RJ
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice hotel! Rooms are nice and clean. The room by the pool is really nice, with its own balcony and direct access to the pool. Give you access to a beach club, which is ok (not a wonderful beach club..). Its located just by the fifth avenue, which is really good ;)

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17 reviews 17 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I'm wondering why people write good reviews about this hotel?! Don't reserve standard rooms - they are like in 1* hotel or even worst, small, smelly, without balcony and bathrooms like in public toilets . Rooms standard plus are ok, but there is roulette with bathrooms, so wish you luck.... Junior suites - dbl rooms with stairs to the roof... More 

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Espoo, Finland
1 review
4 of 5 stars Reviewed 2 weeks ago

Good location, two minutes from the beach and restaurants. Staff is very nice and helpful. Pool area is beautiful, but not very sunny. We had great two flat room and jacuzzi on our balcony. I highly recommend!

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Chicago, Illinois
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We looked at this hotel based on a recommendation from a family member who claims this to be his favorite place in all of Playa del Carmen. I can absolutely see why he says that. First, the hotel is small and a beautiful, quiet serene place in the middle of a very active little down. We went to visit this... More 

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Toronto, Ontario, Canada
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were transferred here as our hotel was very noisy. This hotel was a wonderful oasis. There is a pool in the middle of the courtyard of the hotel and palm trees inside. It is so amazing. The rooms were small but clean and the water was always hot even between 5-8 when everyone comes back from the beach to... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel offers a good service, confortable rooms, beautiful swimming pool and gardens in the central area. The breakfast is ok, fruits, Joyce, toast and coffee but considering the difficulty to find a decent coffee and natural juice in town, then its a decent Standard. In general its a very good stay in Playa del Carmen.

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Additional Information about La Tortuga Hotel & Spa

Address: Avenida 10, esq Calle 14, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — La Tortuga Hotel & Spa 3.5*
Number of rooms: 51
Reservation Options:
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Also Known As:
La Tortuga Hotel And Spa
La Tortuga Hotel Playa Del Carmen
La Tortuga Playa Del Carmen
Hotel La Tortuga
La Tortuga Hotel & Spa Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#19 Business Hotel in Playa del Carmen
#32 Spa Hotel in Playa del Carmen
#37 Romantic Hotel in Playa del Carmen
#68 Family Hotel in Playa del Carmen

1,238 photos of this hotel

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Hotel & grounds (174)
Pool/beach area (203)
Room/suite (176)
Dining (54)
Videos (1)
Business center/function rooms (4)
Bathroom (30)
View from room (36)
Family/play areas (2)
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Amenities (15)
Beach (9)
Pool (25)
Restaurants and Bars (9)
Standard Room (37)
Standard Room with Terrace (50)
The Hotel (31)

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Pool/beach area (8)
Room/suite (5)
Hotel & grounds (13)
Dining (6)
Other (8)
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