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All 198 Playa del Carmen hotels

La Tortuga Hotel & Spa

3.5 of 5 Hotel   |   Avenida 10, esq Calle 14, Playa del Carmen 77710, Mexico
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Ranked #52 of 198 hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed yesterday
974travelaround New York City, New York
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1,535 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
New York City, New York
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I stayed for 4 days during eastern. I had a wonderful time. The bed are really confortable, the staff very helpful and always smiling. I booked this hotel because i think is a hearth of playa del carmen. Probably is one of the first boutique hotel in playa del carmen. After the demolishing of mosquito blue, this hotel is the... More

Was this review helpful? Yes 1
Mexico City, Mexico
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Service is very good, they are always in the mood to help you but our jacuzzi was not working and some other lights either. The breakfast is very good, I didnt have the opportunity to swim in the pool but it was clean all the time. I would like to come back soon.

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Was this review helpful? Yes 1
Royal Oak, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

One block off the main drag, but quiet and real enjoyed our stay. Staff was extremely accomadating and helpful. The pool, hot tub, and 'jungle' area was neat. Kids would enjoy. Room was clean and comfortable. Free breakfast worked great for us. I'm happy to recommend La Torturga and will stay there again.

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Was this review helpful? Yes 1
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Service is excellent. I rather be closer to the beach, besides that everthig was very good. They contact you days before your arrival to make sure you'll have such a experience on your trip. During the trip there is no problem they don´t do all possible to solve it

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Was this review helpful? Yes 8
Geneva, Switzerland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

MY wife and I stayed at this hotel for 4 nights in March 14. The best things about the hotel are the incredible service and the location. The staff treated us extremely well, had great recommendations for food and activities. The location is ideal. It's a couple of blocks from the beach and a block from 5th ave, and walkable... More

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Was this review helpful? Yes 1
Bournemouth, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I thought the beds and pillows were really comfortable. The staff in reception were first class and so helpful. I think the shower needed refurbishing, but adequate. I would stay there again. I booked the hotel on booking.com but was disappointed with the exchange rate I got and also the Mexican tax which was applied to the bill.

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Was this review helpful? Yes 1
Hershey, Pennsylvania
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at this hotel for 5 nights in December 2013. We booked the hotel room at a ridiculously good rate of around $85 a night so we may be slightly biased in the review (ie. if we had paid the high season rate of over $200 a night, we would probably be harsher critics). The best... More

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Alora, Spain
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Good position, lovely rooms and pool. Café/restaurant attached. Staff really went out of their way to help. Climate was just right and it made a couple of relaxing days to the end of an energetic holiday

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Los Angeles, California
1 review
2 of 5 stars Reviewed 1 week ago via mobile

There was no wifi in the rooms. There was a loud construction site next door as well as loud night clubs close by, which meant it was impossible to get any sleep. I would never stay at this place again!

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1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is probably one of the best Boutique hotels in town. Modern with a mexican beaches contemporary architecture. Employes very helpful. Very clean and nice. I been waiting for the time to go back and stay there again !

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Was this review helpful? Yes 6

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Additional Information about La Tortuga Hotel & Spa

Also Known As:
La Tortuga Hotel Playa Del Carmen
La Tortuga Hotel And Spa
La Tortuga Hotel
La Tortuga Playa Del Carmen
La Tortuga
Hotel La Tortuga
La Tortuga Hotel & Spa Riviera Maya/Playa Del Carmen, Mexico
Address: Avenida 10, esq Calle 14, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#19 Business Hotel in Playa del Carmen
#37 Romantic Hotel in Playa del Carmen
#67 Family Hotel in Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — La Tortuga Hotel & Spa 3.5*
Official Description (provided by the hotel):
La Tortuga Hotel & Spa, two blocks from the beach and just around the corner from 5th Avenue. Air conditioning, Cable TV, telephone, fan, private bath or shower, bathroom amenity kit, safety box, hair dryer, coffee maker,minibar. Junior Suites and Superior Junior suites feature a Jacuzzi indoors or Rooftop, bath robes, slippers, flat screen tv. Spa services, Pool bar, happy hour, wifi, onsite restaurant El Bistro, solarium, meeting facilities,ice machine, water treadmill. ... more   less 
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