We stayed at La Tortuga for 2 weeks in October. The hotel itself was really nicely decorated and was in a good spot in Playa Del Carmen. The room was really nice - clean, comfortable, big bed, nice bathroom, great towel arrangements! The reception staff were really nice and helpful. Bar staff, Marco and Fidel, made great cocktails and were... more

This hotel was spectacular! I have never had better service, food, or value! The rooms are very nice. Very simple decorating with nice touches of elegance. Breakfast was free everyday and it is an extensive menu with lots to choose from. The fresh juice was awesome. All the staff were so friendly and respectful. Checkout was a breeze with absolutely... more

My husbadn and I stayed here on our honeymoon and simply adored it! The staff was excellent. It was very clean. The pool is big and lovely. The food at the restaurant was very tasty, and breakfast is free! We would go back today, if we could get away! more

The prettiest and best managed place we've stayed at after 9 trips to the Playa area, that more than makes up for any minor deficiencies. Location is ideal, off the northern end of 5th's walking mall, and a short walk to the best white sand Mamitas Beach where they deliver good food and drinks all day long. Entire hotel is... more

I stayed at La Tortuga with my new wife as part of our Honeymoon. Having read the reviews we were expecting a nice stay however everything exceeded our expectations. All the staff are so friendly and helpful, especially the front desk and Marco at the bar who makes killer Margaritas. We had a swim up room which was great as... more

From the moment we checked in to the day we checked out, our stay at La Tortuga was pure bliss. We had read previous reviews of La Tortuga on tripadvisor and since it was so highly recommended, we knew we had to give it a try. We're so glad we did. The hotel is absolutely beautiful, but what makes it... more

I chose this hotel because some of my friends were already staying there. So we met for a day or so and I stayed on for a few more days. I have to say that the staff and service at the hotel were outstanding. I was worried that I'd feel awkward staying there by myself, but everyone made me feel... more

I went with a large group of 17 people for two of my friends birthdays. The hotel, ambiance, staff, and trip exceeded what I thought possible. Every meal the hotel served was incredible--and I'm very picky about food. I'm not going to waste calories on food that isn't wonderfully delicious. The breakfast (included in the room rate) offers so many... more

14 days in Playa del Carmen, at la tortuga was the best idea ever. The rooms fit perfectly, really nice hotel with a great view over the pool that looks like a little river. Lots og palms and flowers. The service from all over the hotel the best. You can get what you need, and the people at the hotel,... more