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Playacar Palace

4.0 of 5 Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
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2,326 reviews from our community

Traveler rating
    1,680
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    137
    36
    27
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732
1,026
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (610)
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Sydney, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Have just returned from my sons wedding. What an amazing location. Playacar Palace attended to every detail, making the celebration very special and memorable. We stayed a week, all inclusive, the restaurants all served superb food, and the staff were outstanding. There is lots to do, or just do nothing, lazing around the pool or beach. Had never been to... More

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Sydney, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

We looked at different options for our stay in Mexico and settled on the Playacar Palace. Great choice by us! The hotel, staff and view were excellent! We were close to great shops at 5th Avenue and to the ferry to Cozumel and had access to many attractions. The hotel is smaller than others around that area which was nice... More

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Paris, Arkansas
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I discovered Playacar Palace several years ago and absolutely LOVED it, and after staying at other various resorts, we have decided that we need not waste our time nor money on anywhere other than Playacar Palace! Our last visit was in late August. Easy check-in with a refreshing drink. Even though we were checking in noonish, our... More

Was this review helpful? Yes 4
Hudson, Wisconsin, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is awesome. Walking distance to 5th Ave in Playa del Carmen where the shopping and local foods are. A 30 min boat ride away from Cozumel to capture the island feel and snorkel in beautiful waters. While in Cozumel, take in Cozumel Palace, a wonderful resort positioned right against waters just waiting to snorkel. Playacar Palace spa was... More

Was this review helpful? Yes 2
London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Just returned from a truly fantastic holiday, the hotel is superb, not to big , ideal get away, stayed for 10 nights on our 25th wedding anniversary, they could not have done more to make it special. All the staff are excellent 5stars. Nora around the pool kept my beer topped up all day and my wife's Gin & Tonic,... More

Was this review helpful? Yes 1
Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Once we decided to go to Mexico we researched were to stay deciding on playa palace best decision ever . We received $2000 hotel credits to be used in the hotel and tours the balance which wasn't used was given to us on departure in a credit card to be used on our next visit or can be given to... More

Was this review helpful? Yes 2
New York City, New York
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Resort Credits - I don't see too many reviews with much information on resort credits. We received 1500 in resort credits for booking more than 5 nights. There are some rules and regulations on resort credits so don't expect anything to be free. Applying the resort credits will save a good amount of $$. We booked a few tours with... More

Was this review helpful? Yes 13
Newark, Ohio
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I are Diamond Members of Palace Elite and booked one week, Sept. 28th thru Oct. 5th at Playacar Palace. Our main objective was checking this resort out for a possible family vacation, which would include two children. Palace Elite have only four resorts that include children, Moon Palace (we've been to that one many times); Playacar, Cozumel... More

Was this review helpful? Yes 2
London
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

When my husband and I decided we wanted to go to Mexico for our annual holiday we started doing our research. Our thorough research paid off and we were so glad we chose to stay at the Playacar Palace Hotel. We arrived on a Saturday evening and received a very friendly welcome the moment we stepped out of the taxi.... More

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We went as a couple aged 57 and 61 on September 27th to October 9th 2014.Room 535. From when we arrived till the day we left, we had a smile on our faces as wide as can be :-). Never touched the substantial drinks in our room (bottles of Tequila,Bacardi,Vodka and Whisky. We would rather go to the bars and... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Italian restaurant(66)
  • Very nice(28)
  • Room service(27)
  • Ocean views(19)
  • Very good(19)
  • Great time(15)
  • Pool area(15)
  • Beautiful beach(11)
  • Golf course(11)
  • Romantic dinner(10)

Additional Information about Playacar Palace

Address: Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Playacar Palace 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Playacar Palace Hotel Playa Del Carmen
Playacar Palace Mexico
Playacar Palace Resort
Playacar Palace Riviera Maya/Playa Del Carmen, Mexico

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