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Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
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Playacar Palace
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90%
Ranked #19 of 195 hotels in Playa del Carmen
Most recent review
5 of 5 stars Reviewed June 18, 2013
caadam4 Sonoma, California
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1,413 reviews from our community

Traveler rating
    996
    277
    83
    30
    27
See reviews for
Families
400
 
Couples
661
 
Solo
11
 
Business
24
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Sonoma, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed June 18, 2013 NEW

We recently spent a week at the Playacar Palace for a family vacation. After spending many days agonizing over which resort to choose, and reading many reviews we choose Playacar Palace. It was as expected, a very nice all inclusive resort. Here's the breakdown from our perspective: The service is outstanding throughout the hotel. Whether front desk, pool bar, beach... More

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See 2 more reviews by caadam4 for Playa del Carmen
TX
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 18, 2013 NEW

We spent 3 nights at the Playacar Palace for a wedding and were not disappointed. Given we were there for a wedding, the layout of the resort was very nice for finding friends and other people from the wedding. It has a centralized layout with 2 wings of guest rooms with all of the bars, pools, restaurants, etc. in a... More

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Philadelphia, PA
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 16, 2013 NEW

We had a great time at our recent trip to Playacar Palace! The hotel had fantastic service, excellent food, great vacation planners who helped us to get the best deals and had great suggestions. Overall we would recommend this place to anyone looking into all-inclusive resorts in Mexico. This site is not adults only, so you can check out one... More

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See 3 more reviews by AMB2013 for Playa del Carmen
brusly
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2013 NEW

Fantastic week!! Beautiful resort-great room and view,thanks to Mr. Rubio.Mara in PR was great-very friendly-sent sweets and champagne to room.Mr. Rubio greeted us upon arrival.Outstanding staff-Leonardo-pool area,Margarita-Spa,Anna-pool area,Alma-Lobby bar,Gerarldo-Lobby bar,Pedro and Antonio-La Terraza,Sandra-Lobby bar

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Houston, Texas, United States
1 review
5 of 5 stars Reviewed June 14, 2013 NEW

We had the best time at this hotel. It was my moms 4th time and my 2nd! We arrived Memorial day weekend and I will be returning again 2 months later in August!! Cant get enough of this place!!! Highly Recomended! Where I personally would like to spend every vacation! The staff is incredibly helpful friendly and most of all... More

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Memphis, Tennessee, United States
2 reviews
5 of 5 stars Reviewed June 14, 2013 NEW

I write to say thank you to all the staff and personnel at Playacar Palace for the superb hospitality and service during my stay in Playa del Carmen last week. This was my first visit to Playa de Carmen, and so I'd like to say a special thank you to David Rubio Isidro for being such an outstanding ambassador for... More

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St. Louis
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 13, 2013 NEW via mobile

My husband and I travelled with 2 other couples May 11-18. We all had a wonderful week. No complaints, no issues. Transfer from the airport was quick and air conditioned. Check-In was quick and easy. Our room was set up nice. It had a more open feel since there was an opening in the wall that separated the sink area... More

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Downpatrick, Northern Ireland, United Kingdom
1 review
5 of 5 stars Reviewed June 12, 2013

Just got married last month on the beach (May 2013) and had the most amazing time ever!!! The staff are a credit to Mexico, nothing is too much, they make you feel like you are the most important person there, especially Nora, Aline, Victor, The girl at the Public Relations desk, Francesca @ reception (I think that was her name)... More

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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 12, 2013

We had such a great time and would highly recommend this place. We just got back and we miss the resort and it's workers. They really do make you feel right at home. Playacar Palace does have a beautiful and clean beach. Everyone does seem to make your stay as pleasant as possible. Also, the food is fantastic and the... More

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Whiting
1 review
5 of 5 stars Reviewed June 10, 2013

My Husband, my 12 yr old and 10yr old son and myself went and we loved it. We travel often and this by far was the best. I loved this place. Every night they had something and it was so much fun. The foot is GREAT. The Staff are so humble and polite and lovely. Perla was our waitress by... More

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Playacar Palace
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Hotel Summarization (Beta)

What travelers say

  • Italian restaurant(82)
  • Room service(40)
  • Very good(29)
  • Very nice(28)
  • Ocean views(24)
  • Great time(20)
  • Pool area(18)
  • Beautiful beach(15)
  • Golf course(15)
  • Other resorts(11)

Additional Information about Playacar Palace

Address: Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotels in Playa del Carmen
#12 Luxury Hotels in Playa del Carmen
#14 On the Beach Hotels in Playa del Carmen
#16 Family Hotels in Playa del Carmen
#22 Romantic Hotels in Playa del Carmen
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Playacar Palace, a trendy beachfront Resort located steps away from Playa del Carmen’s famous 5th Avenue and the Cozumel Ferry Dock. Our amazing Resort features 200 appointed rooms, 3 restaurants and 4 bars. This Resort is considered the perfect spot to relax during the day and enjoy the nightlife and charms of “Playa” at night. Playacar Palace it’s all inclusive, all incredible and all yours… ... more   less 
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Also Known As:
Playacar Palace Hotel Playa Del Carmen
Playacar Palace Mexico
Playacar Palace Hotel
Playacar Palace Resort
Playacar Palace Riviera Maya/Playa Del Carmen, Mexico

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