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Playacar Palace

4.0 of 5 Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
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2,503 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Santa Rosa, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Just spent 11 nights at Playacar Palace. General Manager David Rubio continues to run an excellent hotel. Be sure and try the Senses blind dinner - ever eat with blinder glasses on? - wow what an experience! Think you can tell red and white wines apart without seeing? Find out! Quetzal does a great job on this. Thanks to Sergio,... More 

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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

We recently returned form our 7th time at Playacar Palace- so clearly, our family just loves this hotel. What stood out this year was the superb regional Mexican cuisine prepared by chef Ignacio Rosiles. A native from Veracruz, Ignacio is well versed in all Mexican flavors and enjoyed suggesting and creating exciting new dishes for us to try. His passion... More 

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Cincinnati OH USA
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Playacar Palace is an easy repeat choice for a magical vacation! The magic begins with the top management GM David Rubio and assistant Ricardo who both set the standard for excellence and teamwork. We arrived at Cancun airport where transfer agent Guillermo met us just outside the terminal and within 10 minutes whisked us off to Playacar Palace with driver... More 

Was this review helpful? Yes 3
East Lansing, Michigan
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed 10 days in Playa and it was incredible! We got upgraded to the honeymoon suite that had the most amazing balcony and ocean view i have ever seen.The staff is gracious, very helpful, and a ton of fun! Marco, Angel, and Nora at the lobby bar are such a fun group! Also the italian restaurant's food was awesome... More 

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Brockville, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

My wife and I recently spent a week at Playacar Palace, and I must say it was one of the best vacations we've ever had. You cannot get a better location than PP, right on a perfect beach and adjacent to the famous Fifth Avenue in Playa del Carmen. We had an oceanview room and I think it's worth paying... More 

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Salaberry-de-Valleyfield, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We spent a wonderful week in the resort from january the 12 to 19. The rooms are comfortable and and clean. The restaurants are good and my daughter who is celiac ( gluten free ) was happy to eat every meal with the help from the chief Guadalupe. All the personnal of the resort are gentle and well attentive to... More 

Was this review helpful? Yes 1
Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This superb hotel is located in the heart of Playa del Carmen. We were upgraded to a Honeymoon Suite with Ocean view which was the nicest room I ever stayed in. The food and service were great! The all you can eat sushi was definitely our favorite restaurant. The Beach is very nice and you can walk for hours if... More 

Was this review helpful? Yes 1
Vinhedo, SP
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at Playacar Palace Playa del Carmen by cheer coincidence, as the hotel we initially had chosen was overbooked. We did not regret it. While the Playacar Palace is a smaller resort and located adjacent to the 5th Avenue of Playa del Carmen, it has a lot to offer: Foremost an outstanding service by all employees - no exception,... More 

Was this review helpful? Yes 4
Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just arrived back from this hotel but would have loved to stay longer. We were there to celebrate my husbands birthday, and on arrival were upgraded from our room to a suite which was amazing. Huge room, massive comfy bed and pillows, double Jacuzzi, and separate lounge area with furniture and large flat screen TV. We had two... More 

Was this review helpful? Yes 3
New York City, New York
1 review
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I have never written a review before for a vacation but feel obligated to do so now. We have been to Playacar Palace 6 or 7 times and the resort is wonderful, the staff exceptional and the location ideal. The quality of the resort should sell itself but unfortunately the Palace Resort ownership does not leave well enough alone. During... More 

Was this review helpful? Yes 10
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Hotel Summarization (Beta)

What travelers say

  • Italian restaurant(64)
  • Very nice(27)
  • Room service(26)
  • Very good(19)
  • Ocean views(18)
  • Great time(15)
  • Pool area(14)
  • Beautiful beach(11)
  • Golf course(11)
  • Romantic dinner(10)

Additional Information about Playacar Palace

Address: Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Playacar Palace 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Playacar Palace Hotel Playa Del Carmen
Playacar Palace Mexico
Playacar Palace Resort
Playacar Palace Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#5 Top resorts Hotel in Playa del Carmen
#5 Spa Hotel in Playa del Carmen
#6 Luxury Hotel in Playa del Carmen
#6 On the Beach Hotel in Playa del Carmen
#10 Romantic Hotel in Playa del Carmen
#14 Family Hotel in Playa del Carmen
#14 Business Hotel in Playa del Carmen

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