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All 201 Playa del Carmen hotels

Playacar Palace

4.0 of 5 Resort (All-Inclusive)   |   Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
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Ranked #5 of 201 Hotels in Playa del Carmen
A recent review
3 of 5 stars reviewed 2 days ago
MNtripmaven Minneapolis, Minnesota
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2,446 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minneapolis, Minnesota
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is our 8th trip to Mexico and we have always stayed at all inclusive resorts...so we have a lot to compare it to. We selected this resort because we wanted to try something smaller. Despite the reviews, we found lots of down-sides: 1) beach had lots (lots) of sea weed, 2) small = very limited food choices, 3) Rooms... More 

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Guildford, United Kingdom
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I spent a week in this lovely hotel with the family. It's not too big so the staff remember you and make sure you are well looked after. It's right on the beach and 5th Avenue night life and shopping is just around the corner, a perfect spot. The rooms are large mostly with sea views (ask for one that's... More 

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Cleburne, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I spent our honeymoon at Playacar Palace. It was highly recommended by our travel agent. All I can say is, it was fabulous! The dining was 5-Star! We had an unbelievable romantic dinner with Pastor our waiter. He and the head waiter were wonderful. The food was fabulous. Jessica was so helpful in scheduling our excursions. The... More 

Was this review helpful? Yes 2
colorado
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Why a 5 star review and "so sad"? Because I just checked out! My wife and I along with our two sons and their wonderful girlfriends just had a fantatstic week. It certainly helped we had perfect weather until today--no rain and low humidity for a week. The room was all we could ask for, as was the food. The... More 

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Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had an amazing stay at Playacar Palace. My wife and I stayed with our two kids for 9 days. This is the third Palace Resort we have stayed at, and just like the other two, we had an incredibly relaxing and enjoyable visit. And just as with the other hotels, the service was amazing. Everybody is really doing their... More 

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McPherson, Kansas, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I just returned from a week long stay at Playacar Palace. I have stayed at several resorts and I have to say that this is overall the best resort I have experienced. The beach was perfect, the staff was outstanding, the food was always amazing and the spa was unbelievable. We will definitely return.....hopefully soon!

Was this review helpful? Yes 1
Manchester
Top Contributor
340 reviews 340 reviews
76 hotel reviews
219 helpful votes 219 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had five nights at the Playacar Palace and really didn't want to leave when the time came. The Palace management should sell their secret as to how they keep such a huge staff engaged but they do and everyone is permanently happy. Check In / Check Out - simple, efficient and helpful. We weren't pleased with our original room... More 

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel at the end of september for 2 weeks,a nice hotel but needs a bit if a refurb,this is was our 5 time in mexico and its not the best hotel we have stayed in but the staff here really make it much better, they always stop to talk to you, nothing is 2 much bother... More 

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Toronto, Canada
Contributor
17 reviews 17 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This is clearly our favorite of all Palace resorts, notwithstanding, they are all very good. Arriving is truly like coming home. There are no surprises or worries because there is an unwritten guarantee that everything will be first class. It is a bit repetitive to talk of the beautiful beaches, great rooms, accessibility to Cozumel and 5th Ave, but it's... More 

Was this review helpful? Yes 1
Minnesota
Reviewer
5 reviews 5 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second stay at Playacar Palace, and once again, it was amazing. The resort is situated on a sprawling white sand beach, along gorgeous turquoise water, and is walking distance to 5th Avenue and the Cozumel Ferry. The spa, as always, was awesome, and we never went hungry (or thirsty!) with the vast selections from the multiple restaurants... More 

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Italian restaurant(66)
  • Very nice(28)
  • Room service(27)
  • Very good(19)
  • Ocean views(19)
  • Pool area(15)
  • Great time(15)
  • Beautiful beach(11)
  • Golf course(11)
  • Romantic dinner(10)

Additional Information about Playacar Palace

Address: Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Playacar Palace 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Playacar Palace Hotel Playa Del Carmen
Playacar Palace Mexico
Playacar Palace Resort
Playacar Palace Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#4 Spa Hotel in Playa del Carmen
#5 On the Beach Hotel in Playa del Carmen
#5 Top resorts Hotel in Playa del Carmen
#5 Luxury Hotel in Playa del Carmen
#10 Romantic Hotel in Playa del Carmen
#13 Business Hotel in Playa del Carmen
#15 Family Hotel in Playa del Carmen

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