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All 199 Playa del Carmen hotels

Playacar Palace

4.0 of 5 Resort (All-Inclusive)   |   Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
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Ranked #9 of 199 hotels in Playa del Carmen
A recent review
3 of 5 stars reviewed yesterday
Kevin S Beaumont, Texas
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2,151 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (555)
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English first
Beaumont, Texas
2 reviews
3 of 5 stars Reviewed yesterday NEW

First of all, let me see that the service and hotel are great. Now, as a member of palace premier, I was disappointed. We made reservations for 9 people at the hibachi grill 3 days in advance. Nobody else was on the reservation at the time we made it. When we showed up to our reservation, they had divided our... More

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San Luis Obispo County, California
1 review
5 of 5 stars Reviewed yesterday NEW

We went on vacation in June, and had a wonderful experience at playacar palace. We had a couples massages that was amazing. The people that really made our trip was Cesar, who did the pool entertainment. He had so much great energy and remembered us from the beginning of the trip. The other person was Nora, the cocktail server by... More

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Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Our family spent 4 days at this all inclusive resort a break after a hectic 4 weeks in the USA. The hotel is perfectly positioned within walking distance to central Player + most importantly in a clean part of the beach. The beach closer to the Ave Constituyentes is very polluted, we would definitely not swim at the other end.... More

Was this review helpful? Yes 1
Irvine, California
20 reviews 20 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We decided to splurge this time and purchased VIP/concierge level package, which included VIP all inclusive meals and snacks, drinks (alcoholic and non), upgraded brand of liquors in room dispensers & all bars, taxes, tips, VIP private check-in & check-out, hotel/airport transfers, private beach lounge chair area with waiter service, reservations to all restaurants made by your Concierge, 24-hour room... More

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Kansas City
17 reviews 17 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Playacar Palace from July 6-11. Two adults, two kids. We arrived in the evening and were checked in quickly and taken to our room. They didn't have any double rooms left, so we were given a king bed and two rollaway beds. There wasn't much room to walk around, but everyone was comfortable. The food was... More

Was this review helpful? Yes 2
Rosemere, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

It was my best anniversary of all time at this beautiful resort. Staff is very dedicated and helpful. Marco the lifeguard was really nice and helpful with all guests on the beach. Perla was a very good and nice waitress. Takes the time to know your name and is upfront and handles all your needs with a lot of patience... More

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Portland, Oregon
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for a week. The staff are friendly & helpful. Food was good. Loved the variety offered at the 3 different restaurants on the grounds. My only complaint is I wanted to have/see more Mexican food at the buffet or even a Mexican restaurant as one of the offerings. We were in Mexico after all! You won't be disappointed... More

Was this review helpful? Yes 1
Corpus Christi, Texas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was absolutely the best service I have ever received. The staff doesnt expect tips at all and wow they are great ! I got married here two weeks ago and it couldnt have been better. I highly recommend going to the palace. The food is great I had chicken wings every day haha these are my favorite. The Italian... More

Was this review helpful? Yes 2
Torrance, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What great hospitality! We took a well deserved vacation! Some friends suggested Playacar Resort. Honestly, when I saw the website I was not impressed. But once we got there and saw the resort, my family and I were impressed! The kids club staff was very friendly and helpful. By the end of our stay, the kids and I were sad... More

Was this review helpful? Yes 2
Alhambra, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I just spent 10 days here at Playacar Palace and it was a fantastic vacation! The check in was quick because of the time of day (7:45-8 pm) and the receptionist was great and we got to our room without any problems. The one complaint I have is the amount of time wasted trying to book our... More

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Italian restaurant(66)
  • Very nice(28)
  • Room service(27)
  • Very good(19)
  • Ocean views(19)
  • Great time(15)
  • Pool area(15)
  • Beautiful beach(11)
  • Golf course(11)
  • Romantic dinner(10)

Additional Information about Playacar Palace

Address: Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Playacar Palace 4*
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Also Known As:
Playacar Palace Hotel Playa Del Carmen
Playacar Palace Mexico
Playacar Palace Resort
Playacar Palace Riviera Maya/Playa Del Carmen, Mexico

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View from room (154)
Room/suite (339)
Pool/beach area (452)
Hotel & grounds (453)
Dining (256)
Videos (4)
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Bathroom (21)
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Beach (17)
Concierge Level Room (39)
Govenor Suite (67)
Honeymoon Suite (26)
Honeymoon Suite - 2 (36)
Pools (14)
Restaurants and Bars (30)
Superior Deluxe Room - Ocean View (32)
Superior Deluxe Room - Partial Ocean View (39)
The Hotel (21)

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All management photos (28)
Dining (2)
Room/suite (4)
Hotel & grounds (4)
Pool/beach area (10)
Other (8)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Spa Hotel in Playa del Carmen #7 Top resorts Hotel in Playa del Carmen #9 Luxury Hotel in Playa del Carmen #9 On the Beach Hotel in Playa del Carmen #10 Romantic Hotel in Playa del Carmen #14 Business Hotel in Playa del Carmen #15 Family Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
Playacar Palace, a trendy beachfront Resort located steps away from Playa del Carmen’s famous 5th Avenue and the Cozumel Ferry Dock. Our amazing Resort features 200 appointed rooms, 3 restaurants and 4 bars. This Resort is considered the perfect spot to relax during the day and enjoy the nightlife and charms of “Playa” at night. Playacar Palace it’s all inclusive, all incredible and all yours… ... more   less 
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