Just got back from a week at the Playacar Palace. We are regulars at the Palace resorts, so we had a pretty good idea of what to expect. Location - proximity to the town of PDC is a definite plus, easy walk to 5th avenue and all the shops, bars, etc. Also easy walk to the main beach, you have... more

My husband and two children ages: 13, boy and 10, girl. I selected this hotel after reviewing many comments from Travel Advisor. I wanted a smaller hotel that would give my teens freedom to roam without getting lost, all inclusive so I wouldn't have to play tour guide the entire trip, close proximity to town. This hotel gave us all... more

My family and I ( 2 adults, 2 young teens)stayed at the Playacar Palace the week after Easter. The reason I choose Playacar Palace was for the location: right next to Playa del Carmen. None of us were disappointed. If your the type who likes to sit and plop on a beach and not go anywhere, then Playacar may not... more

We were booked into the Cozumel Palace. When we arrived there they didn’t have our reservation. After nearly 3 hours of waiting they said they could put us up at the Playacar Palace in Playa de Carmen since they were full there in Cozumel. Of course they blamed the travel agency who booked it and the agency blamed the hotel... more

My husband and I spent one wonderful week at Playacar Palace. We returned just last night. The hotel was beautiful! Our room had the most amazing view. The staff were great...very friendly, but not overbearing. We were never asked to see a time share presentation. The food was good....better than a cruise. We took advantage of two of the tours.... more

We spent spring break at Playacar Palace with our 6 yr. old son and had a near perfect experience at this all-inclusive. The room was wonderful and comfortable. We had great meals with much variety at the buffet. and the other restaurants as well. My son loved Kids Club which gives parents a real nice break. The service was top-notch... more

My husband and I just returned from 7 days at the Playacar Palace... This was our third visit to the area and it was one of the best we've had! From the food, to the pool, to the location to Playa Del Carmen, it was all perfect. The staff was the most friendly and attentive we've ever encountered. From check... more

We booked the Playacar Palace last June since we had a several families (6 in total) wanting to secure a place for Spring Break this year. I had prepared myself as much as possible by reading reviews but there were still some unexpected mishaps. SERVICE -Excellent at the poolside, restaurants, and housekeeping. Special shout out to Romain, of the entertainment... more

Superb, excellent location on 5th avenue on the pier to Cozumel. food and drink superb, staff amazing, people first class. take the trips to tulum and xcaret and cozumel for the snorkelling more