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Playacar Palace

4.0 of 5 Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
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Playacar Palace
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2,453 reviews from our community

Traveler rating
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    36
    27
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773
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lake in the Hills, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

We had a great vacation and as usual the food and service was off the charts. Dion, Pedro, and Ayana were are go to servers in the restaurants. Chef Oscar is excellent and his chefs dinner was outstanding!

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Monterrey, Mexico
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed for a week and we had a great experience on this hotel. If you are not looking for big, long walks hotels, this shall be your choice. With around 200 rooms, you will never make a queue at the restaurants and your place at the beach and/or pool (which are 20 meters from your room) is almost assure.... More 

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Milwaukee, Wisconsin
Contributor
11 reviews 11 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We have been vacationing at the Palace resort chain for approximately 10 years. We like the resorts and the first couple of years, they were great. Service was out of this world, the word "No" didn't exist. Our favorite was the Puerto Vallarta Palace, but unfortunately, it's a Hard Rock now. This year, for our late fall vacation, we decided... More 

Was this review helpful? Yes 2
Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 3 days ago NEW

We have made many trips to Riviera Maya and have stayed at a different all-inclusive resort each time. Most have been good to great, however, the Playacar Palace warrants a return trip. We have been so pleased with the Palace Resorts, that we have bought a membership.The resort sits on an amazing beach in Playa del Carmen, with easy access... More 

Was this review helpful? Yes 3
New York City, New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

When you choose an all-inclusive resort, you are committing to spending the majority of your time on that resort. Thus, it is critical that that the people who work there are friendly/helpful and the food is good. For both of those categories, Playacar Palace knocks it out of the park. This place is truly special. Amazing location right near 5th... More 

Was this review helpful? Yes 6
Minneapolis, Minnesota
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is our 8th trip to Mexico and we have always stayed at all inclusive resorts...so we have a lot to compare it to. We selected this resort because we wanted to try something smaller. Despite the reviews, we found lots of down-sides: 1) beach had lots (lots) of sea weed, 2) small = very limited food choices, 3) Rooms... More 

Was this review helpful? Yes 3
Guildford, United Kingdom
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I spent a week in this lovely hotel with the family. It's not too big so the staff remember you and make sure you are well looked after. It's right on the beach and 5th Avenue night life and shopping is just around the corner, a perfect spot. The rooms are large mostly with sea views (ask for one that's... More 

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Cleburne, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I spent our honeymoon at Playacar Palace. It was highly recommended by our travel agent. All I can say is, it was fabulous! The dining was 5-Star! We had an unbelievable romantic dinner with Pastor our waiter. He and the head waiter were wonderful. The food was fabulous. Jessica was so helpful in scheduling our excursions. The... More 

Was this review helpful? Yes 2
colorado
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Why a 5 star review and "so sad"? Because I just checked out! My wife and I along with our two sons and their wonderful girlfriends just had a fantatstic week. It certainly helped we had perfect weather until today--no rain and low humidity for a week. The room was all we could ask for, as was the food. The... More 

Was this review helpful? Yes 3
Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had an amazing stay at Playacar Palace. My wife and I stayed with our two kids for 9 days. This is the third Palace Resort we have stayed at, and just like the other two, we had an incredibly relaxing and enjoyable visit. And just as with the other hotels, the service was amazing. Everybody is really doing their... More 

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Hotel Summarization (Beta)

What travelers say

  • Italian restaurant(66)
  • Very nice(28)
  • Room service(27)
  • Very good(19)
  • Ocean views(19)
  • Great time(15)
  • Pool area(15)
  • Beautiful beach(11)
  • Golf course(11)
  • Romantic dinner(10)

Additional Information about Playacar Palace

Address: Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Playacar Palace 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Playacar Palace Hotel Playa Del Carmen
Playacar Palace Mexico
Playacar Palace Resort
Playacar Palace Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#4 Spa Hotel in Playa del Carmen
#5 Luxury Hotel in Playa del Carmen
#5 On the Beach Hotel in Playa del Carmen
#5 Top resorts Hotel in Playa del Carmen
#10 Romantic Hotel in Playa del Carmen
#13 Business Hotel in Playa del Carmen
#15 Family Hotel in Playa del Carmen

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