This is the worst hotel I've ever stayed in - we usually love our stays with boutique hotels, but this was memorably terrible. The staff is sketchy, the rooms were dirty and outdated, and at one point we had water coming in the front door. Reception never picked up any of our phone calls and the entire organization just seems... More

Very nice hotel, i went in october low season, but theres actually no low season in playa del carmen, the only bad thing i can say is that they had no cold water, but they offered us another room just to shower...

We had been travelling through Mexico by car. We travelled from Mexico city to Cancun. We stayed in Tulum first, and a t our last day there went down to inspect play del Carmen and it's properties. Because we had done some bidget travelling and beacause playa is a touristic place we reconned we would be spending more then normaly... More

We had stayed at this resort in 2006 and wanted to return. Unfortunately the website pictures haven't changed, but it is not even the same place! It IS the same owners, and it is accurate as the name implies, but a new owner occupies the picture on the website. We stayed just the same and it was just OK. would... More

Had a great time. Awesome staff, everyone so friendly and helpful. Not only is this hotel in the perfect location, but the staff were so nice and accomodating. Within a close walk is the beach and only a block from 5th ave restaurants and shopping. The hotel is clean and well kept with staff consisently working around the clock to... More

I want to first say that I have been a flight attendant with a major airline for 11 years. I have stayed in hotels all over the world, in several different countires. My husband and I have been to Mexico 6 times and will never use this hotel again. We have stayed a at The Fiesta Americana, The RIU Canun,... More

After being recommended by a friend we booked a five night stay at the Blue Parrot suites and had a wonderful experience from start to finish. Our kitchenette suite was very nice with extremely comfortable beds and nice appointments throughout. We had two TV's and wireless internet access and a nice view of the beach from our balcony. Every morning... More

The hotel has been famous since 1984 for it's beach parties, and the hotel suites are located a block away. The first thing we noticed was how our nights sleep were so peaceful, and that the suite complex were very clean. Our suite in particular was very spacious although some of the decor was probably dated back to 1984! The... More

We stayed with our son at the suites. We were really suprised at how peaceful the suites area is and how relaxing it was. Just a few metres from the beach The suites were clean and very comfortable a really excellent stay that I would recommend to anyone with or without children. The next time we are in Playa we... More