Stayed at this hotel for 2 weeks and enjoyed every minute. The staff are all very happy and friendly and nothing is too much trouble. Food was very good and the choice was good. Thomson reps very helpful and friendly and always on hand to sort any problems or questions we had. Kia was excellent and we thoroughly enjoyed the... More

The hotel was very clean and although full it did not seem busy. No waiting at the bars or waiting for a table at lunch or in the evening. The rooms were clean and tiday and the staff always were helpful and cheery. More

2nd time to this hotel, 6th time to Mexico. Reason return visit was due to the location and the beach, I must say the beach is awesome, service is really good, especially at the bars and a special mention must go to Benito and Eduardo as they are just excellent. Management are excellent, special thanks to Julian (director) and Joseph... More

This place is SOOO amazing! I have been to many many different countries on holidays and Riu is definitely the best I have ever been to. Everything about it is perfect. I am looking to go back here for my Honeymoon! More

My wife and I spent 2 weeks here from 19th January. We had a couple of reservations before we went; the size of the place and some of the poorer reviews on this forum. We did however travel with an open mind to judge the place ourselves and what a great time we had. Unless you are a very picky... More

Do not listen to the complainers. They obviously just can't be pleased with anything. I spent a week at the Riu Yucatan with my Fiance and 2 friends from January 24th,2012 to January 31st, 2012 and we had the most amazing time. This is my 4th time in Mexico and it just keeps getting better. Yes maybe the beds arn't... More

i can not understand the people on here writing a bad review, the hotel was beautiful, it was cleaned every day so rooms were immaculate, you have aircon in the rooms if you need it and extra blankets.the staff couldnt be more hepfull or friendly always ready to serve.the only thing about the room is there is no tea/coffee facilities... More

We travelled in the first two weeks of Jan 2012. We had a fantastic time at the Yucatan. We thought the food was fantastic and plentiful- I do agree with a review of the themed restuarants in that are average but they do make a nice change. The beach and the walk along the sea front to playa del carmen... More

Six of us went here in April of 2011. We had a great time. The hotel is in a beautiful spot on the beach and the beach was spotless! Food was o.k., not at all what I expected. Very plain and not a huge selection, but no one went hungry. Drinks were great and the better you tipped, the better... More