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Hotel Riu Yucatan

#74 of 200 Hotels in Playa del Carmen
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Avenida Xaman-Ha, Manzana 3, Lote 1 | Condominio Playacar, Playa del Carmen 77710, Mexico
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    3,404 reviews from our community

    Traveler rating
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (655)
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    Huddersfield, United Kingdom
    Reviewer
    4 reviews 4 reviews
    4 hotel reviews
    3 helpful votes 3 helpful votes
    4 of 5 stars Reviewed yesterday NEW

    Just spent a fab week at the riu yucatan , arrived early evening to be greeted by the front desk staff , very friendly and helpful given a a drink and checked in swiftly . Cases taken to our room. Fantastic reception area very modern and buzzing with atmosphere . Rooms very nice spotless the only minor thing is the... More 

    Was this review helpful? Yes 1
    1 review
    5 of 5 stars Reviewed yesterday NEW via mobile

    Riu Yucatan is a large hotel on the beach front. We have had a great experience and nothing to find fault at. The rooms are more than adequate large screen TV with reasonable choice of English chanels well stocked free mini bar. The main restaurant is quite large and a little noisy but excellent choice of food lots freshly cooked.... More 

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    Rosemere, Canada
    Reviewer
    4 reviews 4 reviews
    3 hotel reviews
    8 helpful votes 8 helpful votes
    4 of 5 stars Reviewed 2 days ago NEW

    My husband and I arrived on February 15, 2015, six hours later than expected. This was due to Sun wing and nothing to do with the hotel itself. We had asked for a specific building via email the week before. Nic at the front desk was very sympathetic with regards to our situation. He told us to go have breakfast... More 

    Was this review helpful? Yes 2
    Newcastle upon Tyne, United Kingdom
    Senior Reviewer
    8 reviews 8 reviews
    7 hotel reviews
    7 helpful votes 7 helpful votes
    3 of 5 stars Reviewed 2 days ago NEW

    Last time we visited Playa del Carmen we stayed at the Riviera Princess, a better hotel. The Yucatan rooms are basic yet of the Riu hotels in Playacar, this probibly is the pick of the bunch, not counting the Riu Palace. The staff are great and help raise the overall score. Cannot fault the food. Lunch time is a bit... More 

    Was this review helpful? Yes 1
    Windsor, Canada
    Reviewer
    4 reviews 4 reviews
    16 helpful votes 16 helpful votes
    5 of 5 stars Reviewed 3 days ago NEW via mobile

    We just returned from a week at the beautiful Riu Yucatan. First off, the resort is indeed beautiful. Although not your traditional Mayan resort, the newly updated resort is very nice. The traditional pastel colours are replaced with pinks, greys, blues and teals. It is in good taste and very nice. This smaller resort was great. Never far from lobby,... More 

    Was this review helpful? Yes 11
    London, United Kingdom
    2 reviews
    4 of 5 stars Reviewed 4 days ago NEW via mobile

    After getting through cancun airport we had a great 2weeks holiday at Riu Yucatan.check in quick. Rooms very clean some reviews mentioned shower privacy we did not find this a issue. The staff at this hotel work really hard all day long from house keeping , restaurants ,bars ,pools, toilet areas. Food plenty. 4 different restaurants to try. Michael Jackson... More 

    Was this review helpful? Yes 6
    1 review
    1 helpful vote 1 helpful vote
    5 of 5 stars Reviewed 5 days ago NEW via mobile

    Loved the hotel loved the food rooms wer basic ... The shower is nxt to the kitchen with a see through door ... Absolutely no privatsey ... Staff wer fab ... Weekends wer a bit mad when the locals arive lol xxx beach was fab I took my small fold up fishing rod was told by staff don't even try... More 

    Was this review helpful? Yes 1
    London
    1 review
    5 helpful votes 5 helpful votes
    5 of 5 stars Reviewed 5 days ago NEW

    I stayed here with my mum in the middle of January for two weeks. We flew out for her birthday on the 5th. I have been to Cuba, Jamaica, Australia, America and by far my two weeks all inclusive at this hotel has been my most favourite. The hotel layout and pools are fantastic, all the staff are so kind... More 

    Was this review helpful? Yes 5
    Wolverhampton, United Kingdom
    1 review
    1 helpful vote 1 helpful vote
    4 of 5 stars Reviewed 5 days ago NEW

    Our first impression of the hotel was positive as we arrived, the safe that welcomed us were very polite and helpful. On venturing into the reception, which was very bright and lively things just got better. The room which was on the ground floor was bright, clean and spacious everything you could ask for after a ten hour flight. During... More 

    Was this review helpful? Yes 1
    Milton Keynes, United Kingdom
    1 review
    1 helpful vote 1 helpful vote
    5 of 5 stars Reviewed 5 days ago NEW

    hotel amazing, checkin so quick, food so much choice and very good quality, ate mostly in main buffet restaurant, italian was great for lunch no need to book lunch time, steak restaurant great with excellent service as were all the bars and restaurants, staff were so friendly and some of the nicest people you will ever meet and so hard... More 

    Was this review helpful? Yes 1
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    Hotel Summarization (Beta)

    What travelers say

    • Very good(49)
    • Steak house(37)
    • Pool area(25)
    • Great time(19)
    • Bar staff(16)
    • White sand(15)
    • Main buffet(15)
    • Entertainments team(13)
    • Asian restaurant(10)
    • Star hotel(8)

    Additional Information about Hotel Riu Yucatan

    Address: Avenida Xaman-Ha, Manzana 3, Lote 1 | Condominio Playacar, Playa del Carmen 77710, Mexico
    Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
    Price Range (Based on Average Rates): $$$
    Hotel Class:3.5 star — Hotel Riu Yucatan 3.5*
    Number of rooms: 507
    Reservation Options:
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    Also Known As:
    Riu Yucatan Playacar Hotel Playa Del Carmen
    Riu Yucatan Playa Del Carmen
    Riu Yucatan Mexico
    Rui Yucatan
    Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
    Hotel Style:
    #36 Top resorts Hotel in Playa del Carmen
    #47 On the Beach Hotel in Playa del Carmen
    #53 Family Hotel in Playa del Carmen
    #58 Romantic Hotel in Playa del Carmen

    4,146 photos of this hotel

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    Amenities (137)
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    Beach (38)
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    Amenities

    Highlights
    • Pool
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Beach
    • Bar/Lounge
    • Room Service
    • Free Breakfast
    About the property
    • Beach
    • Wheelchair access
    Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Hot Tub
    • Golf course
    Room types
    • Suites
    • Family Rooms
    Internet
    • Public Wifi
    • Paid Wifi
    • Paid Internet
    Services
    • Free Parking
    • Children Activities ( Kid / Family Friendly )
    • Room Service
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Free Breakfast
    • Business Center with Internet Access
    Official Description (provided by the hotel)
    * Located in the Yucatan peninsula, 3 km/ 1.9 Miles from Playa del Carmen * In Playacar's resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Playacar and the ClubHotel Riu Tequila hotels * Main building and 2-storey buildings * Mexican "Hacienda" style architecture * Surrounded by 40,000 m2/44,000 sq. Yards of lush gardens * On the beachfront * Complimentary sun loungers on the beach * Next to the Mexican Street * 800 m/2,650 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 
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    Questions & Answers

    Here's what travelers have asked, with answers from Hotel Riu Yucatan staff and other travelers.
    63 questions
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    liverpool
    15 days ago
    Buffalo, New York
    17 days ago
    Coventry, United Kingdom
    19 days ago

    See all questions (63)

    Questions? Get answers from Hotel Riu Yucatan staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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