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Hotel Riu Yucatan

3.5 of 5 Avenida Xaman-Ha, Manzana 3, Lote 1 | Condominio Playacar, Playa del Carmen 77710, Mexico
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Hotel Riu Yucatan
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Hotel Riu Yucatan
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3,319 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
31 reviews 31 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

For what we paid, £2000 for two weeks all inclusive and including flights with Thompson Dreamliner from Manchester, this was certainly a good value hotel. The rooms are located in blocks perpendicular to the beach so do not have sea views. They are also surrounded by jungle growth so are mostly dark and damp, with little sunshine getting to them... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My husband and i stayed here from 23rd Nov for 2 weeks. We had previously been in 2012 and loved it. We knew it had been revamped but were not prepared for how much of it's Mexican charm it had lost which was totally all of it. Our room did smell a little but it wasn't a problem however other... More 

Was this review helpful? Yes 2
Amherstburg, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Wasn't a fan of Riu after a very bad experience in DR but this resort changed my mind! The only negative thing I can think of is maybe a few more washrooms around pool area?? That's it! The rest is all positive. The staff is amazing. Super friendly and extremely helpful. Rooms are clean. The best part is the pool... More 

Was this review helpful? Yes 6
Bristol, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

stayed at this hotel in february last year, had a wonderful time, the staff the rooms infact the whole place was excellent and probably the best holiday that i have had in mexico, the restaurant was superb, a lot better than the dominican republic riu hotels. the kids went off in the morning with the animation team and we were... More 

Was this review helpful? Yes 2
Enniskillen, United Kingdom
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My Boyfriend and I stayed at the Riu Yucatan in October 2014 for 11 nights and had the best holiday ever! HOTEL - We loved everything about the hotel and facilities as everything you need is on site. It had such a welcoming and relaxed atmosphere. Staff could not have been more hard working and consistently polite and helpful, with... More 

Was this review helpful? Yes 6
Southern California
Top Contributor
83 reviews 83 reviews
34 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Our 3-generation family stayed at the hotel for a week over New Year. This is our 4th stay in a Riu hotel in Playa, our first one at the Riu Yucatan. - Good beach location, beach chairs - quite far from Playa del Carmen (about 1h30 minutes round-trip for adults) - it can be very windy, we were only able... More 

Was this review helpful? Yes 2
Merritt BC
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed at the Riu Yucatan from Jan 11 - 18th 2015. Staff was curteous and very helpful. There had been an error in our rooms, but was straightened out the next day with no problem. The food was a bit repetative, but was good. Bar staff and Dining room staff were exceptional. Great location. Great Beach. Adult pool was peaceful.... More 

Was this review helpful? Yes 4
Toronto, Canada
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is the second time we have been to Mexico, we stayed at the RIU Palace in Los Cabos which was beautiful but you couldn't swim in the ocean because of the strong tide. However in Playa Del Carmen you can. We stayed at the RIU Yucatan from Jan.16th-Jan.24th 2015 which was a place we weren't really familiar with. However... More 

Was this review helpful? Yes 10
Maidstone, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked a late deal for myself and the girlfriend, flew over on the Dreamliner, excellent flight and I would recommend for every flight. After a 10 hour flight over I didn't feel tired at all. Transfer took about an hour with us as the last drop off, met at reception and given a welcome drink and in the room within... More 

Was this review helpful? Yes 5
staffordshire,England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I have visited riu yukatan playa del carmen with my family from 18/01/2015 to 25/01/2015 the hotel staff are very helpful and friendly, food was amazing choice and rooms good all inclusive brilliant. I would defo return very good hotel and place. The only thing I would say needs an improvement is the entertainment.

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Very good(49)
  • Steak house(37)
  • Pool area(25)
  • Great time(19)
  • Bar staff(16)
  • White sand(15)
  • Main buffet(15)
  • Entertainments team(13)
  • Asian restaurant(10)
  • Star hotel(8)

Additional Information about Hotel Riu Yucatan

Address: Avenida Xaman-Ha, Manzana 3, Lote 1 | Condominio Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hotel Riu Yucatan 3.5*
Number of rooms: 507
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Also Known As:
Riu Yucatan Playacar Hotel Playa Del Carmen
Riu Yucatan Playa Del Carmen
Riu Yucatan Mexico
Rui Yucatan
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#36 Top resorts Hotel in Playa del Carmen
#46 On the Beach Hotel in Playa del Carmen
#52 Family Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen

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