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Hotel Riu Yucatan

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Avenida Xaman-Ha, Manzana 3, Lote 1 | Condominio Playacar, Playa del Carmen 77710, Mexico
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1 room 1 guest
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Hotel Riu Yucatan
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3,896 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (764)
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  • Mar-May only
    (1085)
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    (978)
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Scotland
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

That we had to come home.Stayed from August 4th to 18th.Great flight from Glasgow on the Dreamliner.Straight through Cancun airport in gig time. Arrived at hotel to a warm welcome and a cool drink.We had requested a high floor room in the First block by email and we got what we asked for.Room was great,just what we wanted.Air con was... More 

Was this review helpful? Yes 5
Scarborough
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

It was my family's very first 7 days all inclusive vacation and we had an amazing dream came true experience at Riu Yucatan. The hotel is newly renovated and it was very clean and well maintained. The staff were very friendly and courteous. All their restaurants were great. The FOOD was just crazy good! I missed the yummy original guacamole... More 

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Blakeslee, Pennsylvania
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel was in a great secure location in playacar. It was only either a ten min drive from the famous fifth ave. the rooms was ok beds needed to be upgraded.but the hotel was cool. My husband and I enjoyed the beach area. The buffets where sufficient. If you need a change in your pallet just walk or take... More 

Was this review helpful? Yes 1
Windermere, England
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Fantastic location and hotel right on the beach front Staff excellent and really make your stay welcome. Massive range of food daily giving you lots of choices and different cuisine. Definitely would stay again.

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Leicester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here for 2 week from 25th July till 8th August 2015.All the family had a fantastic holiday. All the Riu staff were helpful and friendly. Mark and Tammie the first choice and Thomson rep's could not be faulted,we did trips to chichen itza,coba Xel ha and captain hook booked with the rep's all great we can't wait to... More 

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Bristol, United Kingdom
Level Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here with another couple (no kids) and we had a great time. The food was very good (we ate at the buffet every night): there was plenty of variety, and the quality was very good. We've certainly had different in other hotels, and I would definitely recommend it here. We also loved the 2 different... More 

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Greater Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great place, great food, great staff and a brilliant atmosphere. The facilities are first rate and the weather in the last two weeks of August was scorchio so don't believe the weather forecasts. Enjoy

Was this review helpful? Yes 2
Telford, United Kingdom
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at the Riu Yucatan through Thomson in July. Whilst the Riu advertises itself in Mexico as a 5*, Thomson's 4* rating is much more appropriate. Don't be fooled! Pros. The hotel was right on the beach in the private development of Playacar next to Playa del Carmen. Not all of the hotels fronted on to the beach so... More 

Was this review helpful? Yes 4
Chesterfield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What an amazing holiday we had at this place! The room was cool, spacious, clean and comfortable. We had our own fridge that was restocked with lager, Pepsi, water etc every two days as well as optics containing vodka, gin, tequila and dark rum. No complaints at all - best hotel room we've ever stayed in. One aspect of the... More 

Was this review helpful? Yes 11
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

First beach holiday for that matter. Dreamliner was great as mentioned by all others. Impressed with the appearance of the hotel when we arrived, the lobby was bright, inviting and the staff welcoming. Room was a bit disappointing at first, dated, furniture needs upgrading. The toilet didn't flush, the plug was too big for the basin and we had problems... More 

Was this review helpful? Yes 7
Hotel Review Summarization

What travelers say

  • Very good(43)
  • Steak house(33)
  • Pool area(21)
  • Bar staff(16)
  • Great time(14)
  • White sand(13)
  • Main buffet(12)
  • Entertainments team(10)
  • Star hotel(8)
  • Best holiday(7)
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Dining (273)
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Amenities (137)
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Beach (38)
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Pool (43)
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Relax Pool (35)
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Restaurants and Bars (104)
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Standard Room (71)
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Suite (117)
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The Hotel (78)

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Hotel & grounds (8)
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Dining (7)
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Room/suite (6)
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View from room (7)
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Other (18)
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