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Hotel Riu Yucatan

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Avenida Xaman-Ha, Manzana 3, Lote 1 | Condominio Playacar, Playa del Carmen 77710, Mexico
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Hotel Riu Yucatan
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3,779 Reviews from our TripAdvisor Community

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Traveler rating
    1,733
    1,259
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924
1,699
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (741)
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Northamptonshire
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This newly refurbished hotel is ultra modern so if you like traditional you may feel a little let down but it is clean, the staff are lovely and the food is awesome! We had the best selection of meals here as well as quality compared with other all-inclusive and indeed other Riu's. The main buffet offered a vast selection of... More 

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Edinburgh, United Kingdom
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed yesterday NEW

We booked this a the last minute, and thought that as it was a Riu, we couldn't go wrong. We did the usual pick up at the airport and the drop offs of the others going to the other hotels, all of which were Riu's, all of which looked amazing, so boy was I disappointed when we drove upto ours!... More 

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Clevedon, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just returned from a 2 week holiday in Mexico. Our hotel was lovely but the rooms could of been better, the bathroom is open planned (you can see your family/friends having a shower) but with a separate toilet (with door). I found the pools a little deep this is only because I can not swim! They could do... More 

Was this review helpful? Yes 5
Newcastle upon Tyne, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at the Rui Yucatan in February . Fantastic staff, facilities and wonderful food. Room were massive and mini bar and spirit optics always stocked. We loved the monkeys in the trees and the aganas. ...several bars to choice from and the evening entertainment was brilliant. Best ever holiday!

Was this review helpful? Yes 1
1 of 5 stars Reviewed 2 days ago NEW

We booked the Riu Yucatan because the Riu Palace riviera maya was apparently fully booked as we were told by travel agent at Sears. We were supposed to stay from July 8-July 14 This Hotel was terrible. There were so many animals living on the resort which isn't necessarily a bad thing but the place smelt like animal droppings. There's... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This was our second visit to this hotel so was looking forward to seeing the newly refurbished hotel, it did not disappoint very modern and bright. The new pool is lovely rooms are brighter and more comfy. Food and drinks are plentiful, beach amazing, staff amazing thank you for an amazing holiday will definitely return again

Was this review helpful? Yes 3
Ipswich
Level Contributor
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Where do I start, from arriving at the hotel to our check out amazing. Food wow so much to chose from. Four themed restaurants as well. My daughter and I tried stack house & Mexican. Very good! Staff work tirelessly to look after you. Rooms clean and large. Fridge stocked with drinks every other day. Cleaners come in every day... More 

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Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

we were celebreting our 25th marriage aniversary and it was our first time in this hotel unfortunately Some of my belongins were stollen from my room and the hotel just answered us that`` they were unable to find who did it so we are not responsable for the stollen items``. That means that from now on, you need to put... More 

Was this review helpful? Yes 6
Level Contributor
3 reviews
4 of 5 stars Reviewed 5 days ago NEW

We were 19 people for my Sons wedding which took place in the resorts gardens. The Wedding was superb with grounds decorated, photoshoots on the beach, A dedicated VIP area in the lobby Bar and private section in the beach Steak restaurant for the reception. Hotel has been updated and modernised with a great choice of restaurants, Main Buffet, Asian,... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

We arrived here via Thomson in 2011 in October back before the recent refurbishment. I think at it's best, the hotel grounds were wonderful with the wildlife adding character to the place really made my trip exciting!! We were shown to our room where our bags were located excellent service and the rooms were wonderful unsure about the view. But... More 

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Hotel Review Summarization

What travelers say

  • Very good(43)
  • Steak house(33)
  • Pool area(21)
  • Bar staff(16)
  • Great time(14)
  • White sand(13)
  • Main buffet(12)
  • Entertainments team(10)
  • Star hotel(8)
  • Best holiday(7)
Questions? Get answers from hotel staff and past guests. Ask a question

4,508 photos of this hotel

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Room/suite (339)
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Hotel & grounds (708)
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Pool/beach area (1124)
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Family/play areas (43)
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Dining (273)
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View from room (78)
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Bathroom (32)
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Business center/function rooms (21)
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0:26
Videos (2)
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Other (1223)

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Amenities (137)
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Beach (38)
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Pool (43)
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Relax Pool (35)
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Restaurants and Bars (104)
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Standard Room (71)
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Suite (117)
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The Hotel (78)

Management photos: Courtesy of the property manager

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Pool/beach area (4)
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Hotel & grounds (5)
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Dining (6)
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Room/suite (4)
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View from room (7)
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Other (16)
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