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All 199 Playa del Carmen hotels

Hotel Riu Yucatan

3.5 of 5 Resort (All-Inclusive)   |   Avenida Xaman-Ha, Manzana 3, Lote 1, Condominio Playacar | Playa Del Carmen - Quintana Roo, Playa del Carmen 77710, Mexico
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Ranked #70 of 199 hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed 4 days ago
steve136563 Newton Aycliffe, United Kingdom
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2,889 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (532)
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English first
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

The staffs are very helful, but this Place is way under staff. Please!!!!! buy your own liquor at the airport. Liquor quality at the resort is bad. They also need to do a better job cleaning the pool.

Was this review helpful? Yes 4
Newton Aycliffe, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I travelled to the Yucatan with mixed thoughts due to some what we know now were petty reviews, the staff and the hotel were amazing, the rooms were cleaned every day and were always spotless.The food standard and choice was fantastic and there was always plenty of choice for both adults and children. We had a very... More

Was this review helpful? Yes 5
Paramus, New Jersey
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed for 7 days. Food was good, and beach was real nice. Liquor was NOT top shelf, and was DEFINITELY watered down. Rooms JUST OK. One of our rooms had a scorpion (LIVE) in the bathroom. We called the front desk, and after 20 minutes when nobody came, we found a cleaning person to remove it. Had an incident 1... More

Was this review helpful? Yes 4
Rossendale, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our first stay since the re-furb and we loved it. The rooms haven't changed much apart from having been painted white, however the reception area is stunning and very social.The addition of a 'chill out' pool is wonderful as it can get very loud and busy around the main pool areas, especially on the USA spring break, we travelled on... More

Was this review helpful? Yes 3
Louisville, Kentucky
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel was great. We had a little problem with the air conditioning not getting cool enough in our room, but somehow it worked itself out and got cooler after the first couple days. The location was perfect and the beach is beautiful (they rake it nightly). The food was wonderful! Plenty of options to choose from at every meal.... More

Was this review helpful? Yes 5
Warren, Michigan
4 reviews 4 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been to Playa del Carmen before and stayed at another resort but wanted to try some where new. We are so glad we picked the Riu Yucatan. The whole staff goes out of their way to make sure you have the best time while staying at the Yucatan. If you should have any type of problem they will... More

Was this review helpful? Yes 12
Los Angeles
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Travelled to Playa del Carmen from LA with a few friends. First off, the fact that Riu offers you free transportation from the airport to the hotel is a huge plus if you plan on saving money wherever you can. We arrived before check-in, but we were able to leave our bags at concierge at go to Tulum (about a... More

Was this review helpful? Yes 5
Freiburg, Germany
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 1 week ago

Coming from a wedding my wife and I had attended in Guadalajara, Jalisco, we spent eight days at the Riu Yucatán in May/June 2014. In March 2008, we had already spent a week in the same hotel. By then the beach had fallen victim to a hurricane, only a small strip having been left; the beach of the hotel next... More

Was this review helpful? Yes 12
Belize City, Belize
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our Easter Vacation was a blast had fun all the pools to choose from to cool off and relax. Also the sea is there you have many bars to pick up your drinks you have different restaurants to eat from all in all a great stay the rooms are just cozy and relaxing and the jacuzzi helped a lot to... More

Was this review helpful? Yes 2
4 reviews 4 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

What a fantastic holiday at this hotel. We stayed from 29 June to 10 July 2014. We travelled from Manchester with Thomson's and had a smooth flight with no delays. When we arrived at Cancun airport we were processed quickly and apart from having the luggage searched all went well. The coach was outside ready for us and we arrived... More

Was this review helpful? Yes 12
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Hotel Summarization (Beta)

What travelers say

  • Very good(49)
  • Steak house(37)
  • Pool area(25)
  • Great time(19)
  • Bar staff(16)
  • White sand(15)
  • Main buffet(15)
  • Entertainments team(13)
  • Asian restaurant(10)
  • Star hotel(8)

Additional Information about Hotel Riu Yucatan

Address: Avenida Xaman-Ha, Manzana 3, Lote 1, Condominio Playacar | Playa Del Carmen - Quintana Roo, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Riu Yucatan 3.5*
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Also Known As:
Riu Yucatan Playacar Hotel Playa Del Carmen
Riu Yucatan Playa Del Carmen
Riu Yucatan Mexico
Rui Yucatan
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico

3,082 photos of this hotel

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Pool/beach area (890)
Room/suite (240)
Hotel & grounds (560)
Dining (197)
View from room (61)
Bathroom (23)
Videos (2)
Family/play areas (34)
Other (1068)

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All management photos (8)
Other (8)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#34 Top resorts Hotel in Playa del Carmen #46 On the Beach Hotel in Playa del Carmen #54 Family Hotel in Playa del Carmen #59 Romantic Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
* Located in the Yucatan peninsula, 3 km/ 1.9 miles from Playa del Carmen * In Playacar's resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Playacar and the ClubHotel Riu Tequila hotels * Main building and 2-storey buildings * Mexican "Hacienda" style architecture * Surrounded by 40,000 m2/44,000 sq. yards of lush gardens * On the beachfront * Complimentary sun loungers on the beach * Next to the Mexican Street * 800 m/2,650 ft. from various shops * 55 km/34 miles from Cancun Int'l. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 
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