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All 199 Playa del Carmen hotels

Hotel Riu Yucatan

3.5 of 5 Resort (All-Inclusive)   |   Avenida Xaman-Ha, Manzana 3, Lote 1, Condominio Playacar | Playa Del Carmen - Quintana Roo, Playa del Carmen 77710, Mexico
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Ranked #66 of 199 Hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed 2 days ago
Ian J
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3,006 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Just came back from a eleven night holi holi day,and all I can say about the hotel is WOW .great food ,great rooms ,great service fabulous cocktails.very easy to get a sunbed at any time of the day.only negertive thing is very poor wifi only 90 min free a day so if you log on in morning you can't use... More

Was this review helpful? Yes 1
York, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The flight to Mexico on the Dreamliner was very nice I recommend to any one , on arrival to the hotel we had a very quick check in and we were greeted with a cool drink ,our transfer to our room was quick were were in block 5 on the 3rd floor as requested with a joining room for my... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Prior to arriving we had been on the yucatan explorer trip and had a complete culture shock when we arrived as we had spent a week in the 'real' mexico. We soon adjusted though to the all inclusive experience. After a speedy check in we went to our clean, well furnished room with a full mini bar (optics included!), air... More

Was this review helpful? Yes 5
Clinton, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Check in was a breeze. We waited for a couple in front of us for about 5 min then another Concierge came and greeted us with a cold drink. We were upgraded to a suite automatically because our room wouldn't be ready for 3 or more hours. Although the suite wouldn't be ready for another 1/2 hour. They held our... More

Was this review helpful? Yes 5
Newport, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

visited the Yucatan and just returned on the 8th sept, it was a spotless and amazing hotel, from start to finnish the staff were so friendly also the food was fantastic could not complain ok the entertainment was`nt up to much but the entertaiment team worked hard.It was like staying in a zoo with monkeys, lizards and racoons also rat... More

Was this review helpful? Yes 6
Newcastle upon Tyne, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I have just returned from a fantastic 2 week stay at this fabulous hotel. From start to finish every member of staff made our stay a treat to be there. We arrived mid afternoon and welcomed by Manuel in reception who spoke to everyone at the same time which was much easier and took less time before... More

Was this review helpful? Yes 11
Surrey
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3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

FIRST OF ALL, I READ ALL THE BAD REVIEWS BEFORE WE WENT, AND I CAN NOT SEE WHAT THE HELL PEOPLE ARE MOANING ABOUT!!! I can not fault this hotel at all. Dreamliner was okay, good leg room, good film choice, lots to choose from, food not bad, it is aeroplane food afterall. Staff were lovely, one of the stewards... More

Was this review helpful? Yes 3
Prenton, United Kingdom
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The best holiday i have ever had!! Hotel is absolutely amazing, staff amazing, location is perfect! Everything about this hotel will make sure you have the most perfect holiday couldn't fault a thing!! We hope to return soon as we now wouldn't go anywhere else! Such a special holiday!! Thank you

Was this review helpful? Yes 7
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved this hotel very much. It was spotless modern and very well situated. Entertainment team work so hard to entertain everyone. One small fault would be that the food although very good was very repetative.

Was this review helpful? Yes 2
Chelmsford, United Kingdom
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have 2 boys, aged 7 and 8. We wanted to give them a holiday that they would remember. As we walked to our room having just got off of the plane we saw iguanas, monkeys and raccoons! The rooms were nice but the beds were very close together - you have to get in to the same sleeping pattern... More

Was this review helpful? Yes 5
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Hotel Summarization (Beta)

What travelers say

  • Very good(49)
  • Steak house(37)
  • Pool area(25)
  • Great time(19)
  • Bar staff(16)
  • Main buffet(15)
  • White sand(15)
  • Entertainments team(13)
  • Asian restaurant(10)
  • Star hotel(8)

Additional Information about Hotel Riu Yucatan

Address: Avenida Xaman-Ha, Manzana 3, Lote 1, Condominio Playacar | Playa Del Carmen - Quintana Roo, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Riu Yucatan 3.5*
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Also Known As:
Riu Yucatan Playacar Hotel Playa Del Carmen
Riu Yucatan Playa Del Carmen
Riu Yucatan Mexico
Rui Yucatan
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico

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