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Hotel Riu Yucatan

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Avenida Xaman-Ha, Manzana 3, Lote 1 | Condominio Playacar, Playa del Carmen 77710, Mexico
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Hotel Riu Yucatan
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3,700 Reviews from our TripAdvisor Community

Traveler rating
    1,699
    1,228
    527
    152
    94
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897
1,660
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Birmingham, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

After lots of research we chose this hotel for our 2 wk break with our 4yr old daughter. This hotel has a great location, has recently been renovated and has the best staff I have come across in a hotel chain this size. Riu Yucatan should be hugely proud of their staff, no matter what was required they were helpful,... More 

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Oklahoma City, Oklahoma, United States
2 reviews
4 of 5 stars Reviewed yesterday NEW

Nice property and the staff was all very friendly. We went to a couple of the nightly shows at the hotel. The Michael Jackson show was entertaining. Great pool and beach. Would be happy to stay there again.

Was this review helpful? Yes 1
Brigg, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here in May for our honeymoon. On arrival we were greeted by a member of staff that took our bags and had a little talk to tell us what was what about the hotel. We were handed a cold drink (which was definitely needed) We had a problem with our room but it was quickly resolved. We heard... More 

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Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Travelled in November 2014. This was a last minute holiday so the price was excellent. The hotel is slap bang on the beach which is fantastic. It's advertised as a 5 star but it's not. It's just and only just a 4. I'm not saying it's poor, far from it, it's just not what i and many others would call... More 

Was this review helpful? Yes 2
Cortland, New York, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed there June 2014. Was with a group of 8 that went through a travel agent. I would usually research first before booking, but overall it was great. I hated the beds, way too firm for me. Like sleeping on concrete. I put one of the thin blankets under the sheet and asked housekeeping to leave it there and they... More 

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Nottinghamshire, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I stayed here with my boyfriend from 6th June - 20th June. We was originally booked into the Riu Playacar, but as this had been shut for a refurb we was offered the Riu Yucatan as an alternative. We flew from East Midlands on the Dreamliner, I would recommend booking your seats in advance as we didnt get to sit... More 

Was this review helpful? Yes 2
Ellesmere Port, United Kingdom
Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Riu Yukatan is a lovely hotel, my wife and I arrived back home yesterday morning. The food is excellent, the staff are very professional and polite, the rooms are lovely with optics of four spirits and a mini fridge stocked daily also an iron and ironing board in the room. You must take with you piriton because if you... More 

Was this review helpful? Yes 2
England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

first time we have ever visited Mexico, we were supposed to be staying in the hotel Tequila but got upgraded on our first day. Room were lovely and kept very clean, bar and fridge was refilled every two days and fresh towels every day in the shape of different animals ( so cute) The food was lovely too with plenty... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 4 days ago NEW

The hotel is great overall. The service is incredible! The style is more like NYC... Is not a hotel to be around in swimsuit, you need to dress casual-to-formal to be accepted in the restaurants, even at lunch when you might be coming from the beach and will return to the beach after... There is no food service at all... More 

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Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Chose riu Yucatan after researching many in the area and was very happy we did. Chose it as you can use other rius except palaces in playa and Cancun which we did. We felt Yucatan was better than the tequila and lupita hotels in the area. Tequila over the road does have a nice large pool and sports bar and... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Very good(43)
  • Steak house(33)
  • Pool area(21)
  • Bar staff(16)
  • Great time(14)
  • White sand(13)
  • Main buffet(12)
  • Entertainments team(10)
  • Star hotel(8)
  • Best holiday(7)
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Beach (38)
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Relax Pool (35)
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Standard Room (71)
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Suite (117)
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The Hotel (78)

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