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Hotel Riu Yucatan

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Avenida Xaman-Ha, Manzana 3, Lote 1 | Condominio Playacar, Playa del Carmen 77710, Mexico
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Hotel Riu Yucatan
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Hotel Riu Yucatan
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3,460 reviews from our community

Traveler rating
    1,571
    1,139
    510
    149
    91
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846
1,535
25
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leamington, Canada
Senior Reviewer
6 reviews 6 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a total of 14 family members on this trip (3 families) and we booked on Delta vacations through Rita at Shoreline Tours in Leamington ON. We had 8 kids and ranging in age from 2yrs to 21yrs. Rita did an excellent job in securing our rooms in building #5 on the main floor which was only a few... More 

Was this review helpful? Yes 1
Guisborough, England, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

Amazing place and hotel! Food is gorgeous! Beach is beautiful! Lots of good entertainment! The only thing that let it down slightly was our room was very basic. But over all I would higher recommend! Went on the Thomson's Dreamliner which made the long flight very comfortable! :)

Was this review helpful? Yes 1
Somerset
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Visited the yucatan from 9th - 19th March. Would deffinitly reccomend the taxi transfers from the airport as it saves sitting on a coach for over an hour!! First impressions of the hotel are amazing, and it kept getting better. Rooms are spacious and clean, bathroom area is near enough spotless! The air conditioning is super, not noisy so you... More 

Was this review helpful? Yes 5
Woking, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at Yucatan from 5th -12th March 2015, previously stayed at the Palace Riviera Maya. Whilst this is not a palace everything is much the same except for the lack of a drinks waiter but hey I've got legs and i can get my own drinks. Staff are very helpful and always cheerful, food gets a bit repetitive but thats... More 

Was this review helpful? Yes 2
Southern Maryland
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

March 19 through 23, 2015 was our first visit since they renovated. We had been here at least four times prior. We have always had a great experience and this was no exception. And the renovations are wonderful. New furniture, new decor, and some expanded facilities, all excellent quality and taste. The service continues to be top notch, from the... More 

Was this review helpful? Yes 3
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We've stayed here 5 times now the best holiday we have ever had the hotel 10/10 food plenty full 10/10 all the staff 10/01 bar staff 100/100 this won't be our lat visit don't believe the band reviews it's a fantastic place to stay we met people who visit every year without fail if it was they and us would... More 

Was this review helpful? Yes 7
Cannock, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Where do I start. Travelled with thomson ion the Dreamliner, very nice food and drink included plenty of legroom in standard seats. Make sure you take a pen as you need to fill in visa forms when laded Transfer was not to long and check in was quick. When we got to our room someone had used the showder???? Rang... More 

Was this review helpful? Yes 4
Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed at the Hotel Riu Tequila in February. We've stayed at this hotel several times before and have always had a great time. One reason we love going to the Riu hotels is because you can stay at one, but play at three - the other two hotels being the Riu Playacar (where we've also stayed)... More 

Was this review helpful? Yes 5
Durham, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is in an ideal spot if you love the beach - which is fantastic, it is a generous walk into the town of Playa del Carmen, but a cheap taxi ride away. The hotel is exceptionally clean, and we travelled as two couples, who had rooms right next to each other. The rooms were generous, and although we... More 

Was this review helpful? Yes
Portsmouth, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just arrived home after an amazing two week holiday in Playa del Carmen. not only was the hotel gorgeous, the staff are out of this world and do everything in their power to make your stay wonderful. the entertainment team were fantastic and friendly, too. the facilities were great, pools very clean, beautiful blue seas and beach on... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Very good(48)
  • Steak house(35)
  • Pool area(24)
  • Great time(17)
  • Bar staff(16)
  • White sand(15)
  • Main buffet(15)
  • Entertainments team(13)
  • Asian restaurant(8)
  • Star hotel(8)
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