We arrived at the hotel at 11:00 PM. There was no clerk to check us in. We looked everywhere for someone I even went behind the counter to find a number to call. A security man came in and asked who we were. I told him that I had a reservation and had found no one to help me. A... More
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- Also Known As:
- Riviera Caribe Maya Hotel
- Hotel Riviera Caribe Maya Riviera Maya/Playa Del Carmen, Mexico