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Hotel Riviera Caribe Maya

Av. 10 Norte esq. Calle 30 Norte, Playa del Carmen 77710, Mexico
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303 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Santa Clara, California
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 3, 2015

walking distance from Playa del Carmen shopping strip, close to restaurant and beach. Nice little hotel, cozy and good price. Staff was helpful and pleasant. No restaurant in the hotel nor Jacuzzi or gym, pool was small but clean.

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 23, 2015

We reserved a suite room for 3 at the hotel. The hotel is very well located (just a few blocks from quinta avenue and the beach) and offers a good price. Nice swimming pool and cozy lobby. The room is big(divided in 2 communicating apartments) and well decorated. The private jacuzzi is working fine. However the hotel is failing at... More 

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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 18, 2015

The room had a strong smell of mold. The water in the shower came out in a very(!) slow drip. We asked to be moved to another room and the front desk person came to "check it out" leaving muddy footsteps on the shower floor and claimed that it is not going to help us because this is what we... More 

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Sacramento, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 24, 2015

Front Desk Clerks, Maragarita and Fernando were frienldly and provided lots of information. The rest of the front Desk clerks seemed like you were bothersome. A place close to 5th. This place is in Playa de Carmen and walking distance to most of Playa de Carmen. I would recommend a hotel that has a better refrig, since the one in... More 

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Lancashire
Level Contributor
88 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed March 14, 2015 via mobile

Really lovely hotel, all of the rooms open out to overlook the pool area. Clean with hot showers, rooms are spacious and the location is convenient. The restaurant staff offer really poor service. I had to ask for an espresso 3 times before being brought a filter coffee in an espresso cup. The fourth time I was finally brought an... More 

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new york
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 11, 2015

Hotel Riviera Caribe Maya is a one of a most cool and cozy hotel in Playa del Carmen. I never like those large resort hotel, so this place is perfect and the owner Paola is super nice:-) I will be going back there in May. This time with my best friend from Tokyo. Can't wait!!!!

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Ponta Delgada, Portugal
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed March 3, 2015

It´s a small nice hotel just some meter away from the main street. It´s facing the 10th avenue witch haves some traffic but you almost don't feel it. Clean and nice. It could get better the water quality in the pool. It´s a petty that it doesn't have breakfast included. The bar at the side of the hotel it´s just... More 

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Meridian, Idaho
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed March 2, 2015

The hotel itself is pretty nice, the staff very helpful. I reserved via Expedia so got a pretty good price. The pool area was very nice, but for us the water was cold, and it's shaded for a good part of the day. My issues were with our particular room, (103) the shower area and also the fan. The fan... More 

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Thunder Bay
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed March 2, 2015

just stayed at this hotel in January for 2 weeks...excellent location...hotel needs a bit of an upgrade...though very clean it is very dated...we stayed on the first floor facing the pool then moved to the third floor also facing the pool...both rooms were about the same...but the third floor had a king bed...the rooms have fridges which is a must...too... More 

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Toronto, Canada
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed February 8, 2015

This is a decent place with a great location right off 5th Ave, a pedestrian-friendly street which has everything food & entertainment on it. Close to the beach too (5 min walk) No wi-fi in room & a funny smell in the pool area. Service average

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