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All 186 Playa del Carmen hotels »

El Tukan

2.5 of 5
5a Avenida Norte, Entre 14 y 16, Playa del Carmen 77710, Mexico
Hotel amenities
Ranked #109 of 186 hotels in Playa del Carmen
3.5 of 5 stars 229 Reviews
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229 reviews from our community

What travelers say about this hotel
  • Beach Club(11)
  • Very clean(6)
  • HOT WATER(6)
  • Sports bar(3)
  • Top floor(3)
Traveler rating
    49
    70
    58
    20
    32
Only show reviews for Family (46) | Couples (84) | Business (5)
Date Rating
Dirk0602
Kiel, Germany
Reviewer
5 reviews
4 of 5 stars Reviewed January 27, 2012

My girlfriend and I spent one week at El Tukan and went for the breakfast option, which in our opinion suited our needs just fine. We arrived a bit early on check-in day- the check-in time is 3pm and they adhere to it. Although we had booked with El Tukan, they showed us a room at Moongate Hotel (a property... More

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BubblyCCChampagne
Stockholm, Sweden
2 reviews
1 helpful vote
4 of 5 stars Reviewed January 12, 2012
1
person found this review helpful

I spent two weeks, over Christmas and New Year's in Playa, staying at El Tukan. My very first impression was that it was kind of sparse, but then again I didn't go on holiday to stay in my room. Through the upcoming weeks I was impressed by the efficiency with which the hotel was run, the gorgeously delicious breakfast buffets,... More

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Aidan M
San Francisco, California
Senior Contributor
22 reviews
4 helpful votes
4 of 5 stars Reviewed December 27, 2011
1
person found this review helpful

El Tukan is located right on the main tourist shopping street. However, you cannot even tell such a busy place was near there. Huge trees shadowed out the streets making it look like you were in a dense tropical rainforest. It included a pool (although it was always freezing, it was very shallow). The breakfast buffet was delicious, and you... More

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Tiina L
Tallinn, Estonia
1 review
3 of 5 stars Reviewed December 17, 2011

We stayed in El Tukan for 10 days in November 2011. We chose El Tukan because of the central location and rather good reviews. The location of the hotel is great, but the location of our room was not. We got a room in another building on another street. The room was on the ground floor, facing the side street.... More

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FireGirl7313
Fort Smith, Arkansas
1 review
5 helpful votes
1 of 5 stars Reviewed December 1, 2011
5
people found this review helpful

The ElTukan isn't worth wasting your valuable vacation time or money to visit poor on a fronts wouldn't recommend to my worst enemy . More

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Gerben V
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2 reviews
3 helpful votes
4 of 5 stars Reviewed November 28, 2011
1
person found this review helpful

We went for 2 weeks the hotel is on the 5 avenu ant thats realy nice, by the beach is a small bar and seats, perfect place for a relaxing hollyday, rooms are very clean only in the mornings we experienced that the watersupply wasn.t enough More

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tukan manager, Gerente at El Tukan, responded to this review
December 3, 2011

Dear Guest, Thank you very much for your coments. We hope to see you back soon at one of our Tukan Hotels. Please be advised that we will have New rooms avaible with diferent meal plans for the next season. Thanks again Manager More

bjc2150
Philly
Senior Reviewer
8 reviews
14 helpful votes
3 of 5 stars Reviewed November 7, 2011
4
people found this review helpful

Our original super-cheap hotel cancelled on us due to the impending Hurricane Rina, so we had to find one through the help of Best Day travel, the intermediary on our Expedia trip. It was the nicest of the three that had meal-plan/drink options. We originally planned for just breakfast, but we decided on the "all inclusive" red wristband deal, which... More

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tukan manager, Gerente at El Tukan, responded to this review
November 11, 2011

Dear Guest, Thank you very much for your comments, we hope to see you back soon at one of our tukan hoteles. Sincerely, manager More

reegsi
halifax
1 review
5 helpful votes
3 of 5 stars Reviewed November 2, 2011
5
people found this review helpful

I visit Playa Del Carmen often. I have stayed at a variety of hotels and condos in the area. My friends and I were coming from different cities and wanted a cheap all inclusive in the downtown area. We narrowed our choices down to the Tukan and the Real. We decided on the Tukan based on a post from the... More

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tukan manager, Gerente at El Tukan, responded to this review
November 11, 2011

Dear Guest, Thank you very much for your comments, Please check with your agency or reservation center prices and standard from our hotel. we do offer all incl basic and premium which incl several special restaurants and bars also 2 beach clubs and premium beverage and food. check also the diferent room standards avaible. we offer executive rooms which are... More

Spinniecur
Curacao
Senior Reviewer
10 reviews
5 helpful votes
3 of 5 stars Reviewed October 5, 2011
1
person found this review helpful

Nice hotel, rooms are ok, service is pleasant but go only for the breakfast not for the all-inclusive. The breakfast is great, the lunch is ok but dinner isn't. The bar from the all-inclusive restaurant is, comparing to the nice bars and cafes of playa del carmen, not worth a visit. By the way the all-inclusive deal I booked on... More

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tukan manager, Gerente at El Tukan, responded to this review
November 11, 2011

Dear Guest, Thank you very much for your comments, we hope to see you back soon at one of our tukan hoteles. Be advised that we offer diferent room standard and meal plans as all incl basic and premium please check with your tour operator o reservation center prices and standards. Sincerely, manager More

kam1700
Toronto, Canada
Reviewer
5 reviews
16 helpful votes
3 of 5 stars Reviewed September 12, 2011
2
people found this review helpful

This is not a 4 or 5 star property, and if you are expecting to be pampered and like luxurious all-inclusive resorts, go elsewhere. This is very clean, basic accomodation with A/C. The location is fabulous, and you can't do much better for the price. This is one of the first "large" (in Playa terms) hotels to be built in... More

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tukan manager, Gerente at El Tukan, responded to this review
September 20, 2011

Dear Guest, Thank you very much for your comments, we hope to see you back soon at one of our tukan hoteles. Sincerely, manager More

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El Tukan Also Known As

  • El Tukan Condotel Hotel
  • El Tukan Condotel
  • El Tukan Condotel Suites Beach Club
Address: 5a Avenida Norte, Entre 14 y 16, Playa del Carmen 77710, Mexico

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El Tukan
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