We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 199 Playa del Carmen hotels

Hacienda Mariposa

3.0 of 5 Hotel   |   5th Avenue and street 24, Playa del Carmen 77710, Mexico
Hotel amenities
Save Saved
You added Hacienda Mariposa to your Saves list
Hacienda Mariposa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
72%
Ranked #132 of 199 hotels in Playa del Carmen
A recent review
4 of 5 stars Reviewed July 9, 2014
SoundsGood16 Greenville, South Carolina
  • Overview
  • Reviews (144)
  • Photos (51)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (7)
  • Location
  • More
Write a Review

144 people have reviewed this hotel

Traveler rating
    44
    60
    25
    9
    6
See reviews for
25
60
12
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Greenville, South Carolina
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 9, 2014

We stayed at Hacienda Mariposa for 4 nights and had a pleasant stay. The room was clean and comfortable overall. The hotel shares a building with an Italian restaurant, and the hotel rooms on the second and third floors have inward-facing balconies that look down on the restaurant. This means that evenings can be a bit noisy (especially with World... More

Was this review helpful? Yes
Norwich, Connecticut
Contributor
17 reviews 17 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 26, 2014

Normally I would have given this place a 4 star, because it can be noisy. With the cafe in the middle a couple of the nights were busy. What gave it a five though, is the staff especially Maria. She was so helpful and pleasant.

Was this review helpful? Yes 3
Sydney, New South Wales, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 24, 2014

Wrong choice of hotel if you want to sleep before midnight! Everything else was great. Maria the lady that stays by the desk was very friendly and made me feel welcome as soon as I got there. The rooms are small but nice and beds and pillows are better than other places I have stayed in. The location is close... More

Was this review helpful? Yes 3
Quesnel, Canada
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 12, 2014

We just spent 6 great days at Hacienda Mariposa. The staff were very friendly and helpful. Our room was clean and fresh. Great location only a few steps from the beach. Our room included breakfast at the Vagabunda .

Was this review helpful? Yes 1
Hamburg, Germany
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 28, 2014

We did not really enjoy our stay in Playa del Carmen, Playa itself is very crowded with tourists. The hotel has a very nice courtyard which really is as nice as in the pictures, however the room we had was very small and dark and the bathroom was not very clean, also there was no warm water. It´s very expensive... More

Was this review helpful? Yes 1
Denver, Colorado
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 5, 2014

This place has a GREAT location. Other than that it's pretty weak. LOUD. Really loud. Luckily I was partying it up in Playa most of the time or at a friend's who lives down here so it didn't matter much, but man the one night I needed sleep the damned restaurant in the middle was open til like midnight blasting... More

Was this review helpful? Yes 2
Playa del Carmen, Mexico
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 30, 2013

i'm currently staying at the hacienda mariposa and i'm very very very unhappy. it is 11:00 pm and i would like to be sleeping but instead Iam wide awake due to the unending and persistent noise of the restaurant in the center of the hotel. i have been coming to the yucatan for the past 15 years and this is... More

Was this review helpful? Yes 5
Mexico City, Mexico
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 23, 2013

I just came back from vacations at this hotel with my family and to be honest the only good thing it has is the location. For the rest I can say it is awful or average if not less, definitely not worth your money... Not recommended at all if you intend to sleep, of course there is noise in the... More

Was this review helpful? Yes 1
Zagreb, Croatia
1 review
2 of 5 stars Reviewed December 23, 2013

Location can`t be beatean, but everything else is poor to horrible. Hotel is equipped with free wifi that barely works. Staff is unfriendly and gives impression like they don`t look forward to guests. The worst thing about the hotel is that is located above Italian restaurant that makes a lot of noise unti early in the morning. Like that wasn`t... More

Was this review helpful? Yes
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 7, 2013

Had a nice stay at the hacienda! One of the receptionists seemed to be a bit dodgy as over charged me for my laundry but other than that a friendly bunch. The room was cleaned everyday and you're only a 5 minute walk way from the beach.

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Hacienda Mariposa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hacienda Mariposa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hacienda Mariposa

Address: 5th Avenue and street 24, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hacienda Mariposa 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Hotels.com, Cheap Tickets, Priceline, Tingo, HotelsClick, HostelBookers, Agoda, HostelWorld, BookingOdigeoWL and Venere so you can book your Hacienda Mariposa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hacienda Mariposa Hotel Playa Del Carmen
Hacienda Mariposa Riviera Maya/Playa Del Carmen, Mexico

51 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (43)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (9)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (5)
Viewed
1:56
Videos (1)
Viewed
Pool/beach area (1)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Room/suite (3)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Playa del Carmen with
any amenities

Amenities

Bar / Lounge Beach Restaurant Room Service Wheelchair access
Hotel Style
#78 On the Beach Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
Was first built in 1999 and was remodelled at the beginning of 2009.Hotel hacienda Mariposa was remodelled inspired on colonial architecture which gives a much defined Mexican style to the hotel. The façade shows a typical old colonial building, with iron balconies at the front. ... more   less 
Number of rooms
23

Questions & Answers

Questions? Get answers from Hacienda Mariposa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer