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Hotel Maya Turquesa

Calle 8 Norte entre 10 y 15 Avenida, Colonia Centro | Colonia Centro, Playa del Carmen 77710, Mexico
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1 room 1 adult
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66 Reviews from our TripAdvisor Community

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vancouver island central
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I stayed here for 4 nights then moved would have moved back but could not get out of the next reservation . this hotel I 2 blocks of 5th ave it is quite and the staff re great and speak English it has a frig and TV but in Mexico there are few English speaking channels rooms are very clean... More 

Helpful?
Thank babsjack
Denver, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Terrible value with tiny room, no elevator and difficult stairs, and staff drinking alcohol while working and unable to take care of our needs. Even at low season prices this is a rip-off, but to charge what they did Christmas week was completely ridiculous!

Helpful?
Thank MarkusNoGood

Travelers are raving about these Playa del Carmen hotels

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 12, 2015 via mobile

The staff are very friendly, the rooms are well kept and excellent customer service. I would recommend hotel to families and big groups, all rooms has in at least a refridgerator which can be use to chill your beers and drinks.

Helpful?
Thank Lesley S
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 26, 2015 via mobile

Its a very nice and descent hotel. Good and comfy beds. Location was the best! Very close to everything, very quiet during the night. Our room was very clean and was cleaned daily. The only bad things i can think of are the pillows which were too thick, and the crew didn't speak much english. We paid 900 pesos per... More 

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Thank Dvir K
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed March 18, 2015 via mobile

We stayed at the hotel on the 2nd of January so being peak season I accepted that prices would be a bit higher. However the facilities available did not justify the high price. I wouldn't consider it to be a 3 star hotel. It felt more like a hostel. The room had very basic facilities and the horrible smell and... More 

Helpful?
2 Thank Brad T
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 2, 2015

My partner and I and our adult daughter arrived very late at the hotel because of a reservation problem with another property in Playa del Carmen, so we chose the hotel having not read any reviews. The staff were courteous enough and were able to find us two rooms for one night on extremely short notice which was appreciated. My... More 

Helpful?
3 Thank ecogreenie
Phoenix, Arizona
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 15, 2015 via mobile

I give it five stars for the amazing staff they have. They are all courteous and do anything out of their way to make the guest feel welcomed and comfortable. After checking out a day early due to personal circumstances and planning to travel back home, when we arrived at the airport our flight was canceled. After just one phone... More 

Helpful?
2 Thank USVet
New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 9, 2015

The location was excellent and the wi-fi when it worked had great connectivity. It is within walking distance to the busiest part of Playa del Carmen but the hotel itself was very quiet. The hotel felt safe with one night entrance. Good television and small kitchenette area including stove, microwave and fridge. The problem was that this hotel purported to... More 

Helpful?
1 Thank ZMTravels
Rome, Italy
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 26, 2014 via mobile

Good wi-fi and really kind staff. We were put into a horrible room on the first night. The receptionist was very concerned and moved my family into a nicer suite with a kitchenette. The beds were really comfortable. A few little touches would make this hotel even better - a bath mat would be good and some plug sockets didn't... More 

Helpful?
Thank Petrina M
London, United Kingdom
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed December 1, 2014 via mobile

An average budget hotel for the price, the room I had was spacious with a large bathroom and small kitchen area. The pool area is small but nice. However the room had a slight smell of damp and the linen had a few stains on it, which isnt a great look even if it has been washed. Despite this I... More 

Helpful?
1 Thank Matt D
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