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All 199 Playa del Carmen hotels

Hotel Maya Turquesa

2.5 of 5 Hotel   |   Calle 8 Norte entre 10 y 15 Avenida, Colonia Centro | Colonia Centro, Playa del Carmen 77710, Mexico
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Hotel Maya Turquesa
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Ranked #157 of 199 hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed 4 days ago
Simon G Panama
  • Reviews (33)
  • Photos (14)
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33 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed there for a few days, i was happy with the wifi, room was very nice, pool was clean, terrace had a good view over the city and see. I felt safe, key door was working all the time, if i had something to "complaine" the friendly stuff help me to find a solution. I was staying also in... More

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1 review
5 of 5 stars Reviewed 2 weeks ago

My advice would be to see the room you are renting there are some better than others. My family came without reservations and we rented three different rooms. They were thoughtful enough to let us know when the family sweet was available so we could reserve it. The receptionist speaks very good English and is very helpful and the pool... More

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Jarfalla, Sweden
5 reviews 5 reviews
3 hotel reviews
1 of 5 stars Reviewed March 9, 2014

We ordered a master suite that reportedly was 90 m2 and thought the pictures showed a nice hotel. When we got there 4 adults and 2 children were not in a picture of what is available on the website. When we control measured the suite was only 60.1 m2. The website said it would be multilingual staff in recptionen but... More

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Chester, United Kingdom
2 reviews
5 of 5 stars Reviewed February 28, 2014

A group of us stayed recently in the hotel and we really enjoyed our stay. The receptionist who checked us in was very helpful and friendly. I don't know her name but she has been looking after us trough the whole stay. Also it was lovely to come back every day to a very clean room with new animal made... More

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London, United Kingdom
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 13, 2014

Wow can't believe all the bad reviews. I stayed at this place over a week and it was awesome value for money. My advice for any hotel booking is not to book too many nights ahead online, just book one perhaps and go from there, better still just turn up as Playa is full of hotels! The reason I say... More

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 16, 2014

One point for the receptionist, Nina who allowed us to move rooms after a LOT of arguing. No other redeeming features. It's noisy, cramped, dirty, uncomfortable and unsafe. Our room flooded while we were out and the staff refused to help us mop it up. The roof terrace looked nothing like the pictures online or in the brochure. Our door... More

Was this review helpful? Yes 1
Grand Rapids, Michigan
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 19, 2013

They put me in a room closest to the front office. Mallo. They had chairs set up in the hallway 2 feet from a huge pic window. Locals use it as a lounge ALL NIGHT. Slept bad with the noise. I walked by the bus station the next morning and found a nice place. More $ but peace is worth... More

Was this review helpful? Yes 1
3 reviews 3 reviews
4 of 5 stars Reviewed November 8, 2013

I stayed there for almost a week and it was very good. Clean room close to every thing i would recommend this place to my friends. i can't say more because i enjoy my stay. and i would go back again. as u walk out the hotel u have Restaurant ,pharmacy, and you are one block away from the beach... More

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Edmonton, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 1, 2013

Stayed for one week and it was the most stressful hotel we have ever stayed inn. The noise echoes throughout the entire hotel, The bedsheets were stained (yak). Holes in the ceiling, the room was stinky, like very toxic chemicals. Woke up with a headache and a sore throat and sick to my stomach. The spot lights from the outside... More

Was this review helpful? Yes 3
Kirkland, Washington, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 4, 2013

I was traveling to Mexico with a group of 5 friends to visit the ancient Mayan pyramids in Tulum for December 21st 2012. Once we were done with all the ceremonies and get togethers, we had to look up a hotel in a rush because we had forgotten to get a room previously. We stopped at a internet cafe in... More

Was this review helpful? Yes 3
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Additional Information about Hotel Maya Turquesa

Address: Calle 8 Norte entre 10 y 15 Avenida, Colonia Centro | Colonia Centro, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Maya Turquesa 2.5*
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Also Known As:
Hotel Maya Turquesa Riviera Maya/Playa Del Carmen, Mexico

14 photos of this hotel

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Room/suite (5)
Bathroom (1)
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Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Hotel Maya Turquesa, has beautiful rooms a few steps from the sea in a privileged central area of the Playa del Carmen, with a family atmosphere, excellent service and personalized attention.Located in the heart of Playa del Carmen, approximately 60 kilometers south of Cancún.Blessed by its turquoise blue sea, white sands of the Mexican Caribbean and that typical atmosphere of a small Mexican town. ... more   less 
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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