We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Maya Turquesa

Calle 8 Norte entre 10 y 15 Avenida, Colonia Centro | Colonia Centro, Playa del Carmen 77710, Mexico
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Hotel Maya Turquesa
View Map
Add Photo Write a Review

58 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    10
    11
    10
    12
    15
See reviews for
8
13
6
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (58)
  • Mar-May only
    (10)
  • Jun-Aug only
    (9)
  • Sep-Nov only
    (4)
  • Dec-Feb only
    (35)
All months
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed March 18, 2015

We stayed at the hotel on the 2nd of January so being peak season I accepted that prices would be a bit higher. However the facilities available did not justify the high price. I wouldn't consider it to be a 3 star hotel. It felt more like a hostel. The room had very basic facilities and the horrible smell and... More 

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 2, 2015

My partner and I and our adult daughter arrived very late at the hotel because of a reservation problem with another property in Playa del Carmen, so we chose the hotel having not read any reviews. The staff were courteous enough and were able to find us two rooms for one night on extremely short notice which was appreciated. My... More 

Was this review helpful? Yes 3

Travelers are raving about these Playa del Carmen hotels

Phoenix, Arizona
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 15, 2015

I give it five stars for the amazing staff they have. They are all courteous and do anything out of their way to make the guest feel welcomed and comfortable. After checking out a day early due to personal circumstances and planning to travel back home, when we arrived at the airport our flight was canceled. After just one phone... More 

Was this review helpful? Yes 2
New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 9, 2015

The location was excellent and the wi-fi when it worked had great connectivity. It is within walking distance to the busiest part of Playa del Carmen but the hotel itself was very quiet. The hotel felt safe with one night entrance. Good television and small kitchenette area including stove, microwave and fridge. The problem was that this hotel purported to... More 

Was this review helpful? Yes 1
Rome, Italy
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 26, 2014 via mobile

Good wi-fi and really kind staff. We were put into a horrible room on the first night. The receptionist was very concerned and moved my family into a nicer suite with a kitchenette. The beds were really comfortable. A few little touches would make this hotel even better - a bath mat would be good and some plug sockets didn't... More 

Was this review helpful? Yes
London, United Kingdom
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed December 1, 2014 via mobile

An average budget hotel for the price, the room I had was spacious with a large bathroom and small kitchen area. The pool area is small but nice. However the room had a slight smell of damp and the linen had a few stains on it, which isnt a great look even if it has been washed. Despite this I... More 

Was this review helpful? Yes 1
Panama
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed August 29, 2014

I stayed there for a few days, i was happy with the wifi, room was very nice, pool was clean, terrace had a good view over the city and see. I felt safe, key door was working all the time, if i had something to "complaine" the friendly stuff help me to find a solution. I was staying also in... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 17, 2014 via mobile

My advice would be to see the room you are renting there are some better than others. My family came without reservations and we rented three different rooms. They were thoughtful enough to let us know when the family sweet was available so we could reserve it. The receptionist speaks very good English and is very helpful and the pool... More 

Was this review helpful? Yes 1
Jarfalla, Sweden
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 9, 2014

We ordered a master suite that reportedly was 90 m2 and thought the pictures showed a nice hotel. When we got there 4 adults and 2 children were not in a picture of what is available on the website. When we control measured the suite was only 60.1 m2. The website said it would be multilingual staff in recptionen but... More 

Was this review helpful? Yes 1
Chester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 28, 2014

A group of us stayed recently in the hotel and we really enjoyed our stay. The receptionist who checked us in was very helpful and friendly. I don't know her name but she has been looking after us trough the whole stay. Also it was lovely to come back every day to a very clean room with new animal made... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

23 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (22)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (4)
Viewed
Dining (5)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Hotel & grounds (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Playa del Carmen
0.1 mi away
Illusion Boutique Hotel by Xperience Hotels
Illusion Boutique Hotel by Xperi...
#29 of 201 in Playa del Carmen
4.5 of 5 stars 929 reviews
0.2 mi away
Hotel Playa del Karma
Hotel Playa del Karma
#116 of 201 in Playa del Carmen
4.0 of 5 stars 497 reviews
0.1 mi away
La Pasion Hotel Boutique
La Pasion Hotel Boutique
#10 of 201 in Playa del Carmen
4.5 of 5 stars 649 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Aventura Mexicana
Aventura Mexicana
#25 of 201 in Playa del Carmen
4.5 of 5 stars 1,216 reviews
0.1 mi away
Kinbe Hotel
Kinbe Hotel
#111 of 201 in Playa del Carmen
4.0 of 5 stars 510 reviews
0.1 mi away
Barrio Latino Hotel
Barrio Latino Hotel
#66 of 201 in Playa del Carmen
4.5 of 5 stars 494 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay