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All 200 Playa del Carmen hotels

Hotel Maya Turquesa

2.5 of 5 Hotel   |   Calle 8 Norte entre 10 y 15 Avenida, Colonia Centro | Colonia Centro, Playa del Carmen 77710, Mexico
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Hotel Maya Turquesa
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Ranked #164 of 200 Hotels in Playa del Carmen
A recent review
5 of 5 stars Reviewed January 15, 2015
USVet Phoenix, Arizona
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50 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Phoenix, Arizona
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 15, 2015

I give it five stars for the amazing staff they have. They are all courteous and do anything out of their way to make the guest feel welcomed and comfortable. After checking out a day early due to personal circumstances and planning to travel back home, when we arrived at the airport our flight was canceled. After just one phone... More 

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New York
2 reviews
2 of 5 stars Reviewed January 9, 2015

The location was excellent and the wi-fi when it worked had great connectivity. It is within walking distance to the busiest part of Playa del Carmen but the hotel itself was very quiet. The hotel felt safe with one night entrance. Good television and small kitchenette area including stove, microwave and fridge. The problem was that this hotel purported to... More 

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Rome, Italy
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 26, 2014

Good wi-fi and really kind staff. We were put into a horrible room on the first night. The receptionist was very concerned and moved my family into a nicer suite with a kitchenette. The beds were really comfortable. A few little touches would make this hotel even better - a bath mat would be good and some plug sockets didn't... More 

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Perth, Australia
20 reviews 20 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 1, 2014 via mobile

An average budget hotel for the price, the room I had was spacious with a large bathroom and small kitchen area. The pool area is small but nice. However the room had a slight smell of damp and the linen had a few stains on it, which isnt a great look even if it has been washed. Despite this I... More 

Was this review helpful? Yes 1
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 29, 2014

I stayed there for a few days, i was happy with the wifi, room was very nice, pool was clean, terrace had a good view over the city and see. I felt safe, key door was working all the time, if i had something to "complaine" the friendly stuff help me to find a solution. I was staying also in... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2014

My advice would be to see the room you are renting there are some better than others. My family came without reservations and we rented three different rooms. They were thoughtful enough to let us know when the family sweet was available so we could reserve it. The receptionist speaks very good English and is very helpful and the pool... More 

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Jarfalla, Sweden
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 9, 2014

We ordered a master suite that reportedly was 90 m2 and thought the pictures showed a nice hotel. When we got there 4 adults and 2 children were not in a picture of what is available on the website. When we control measured the suite was only 60.1 m2. The website said it would be multilingual staff in recptionen but... More 

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Chester, United Kingdom
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2014

A group of us stayed recently in the hotel and we really enjoyed our stay. The receptionist who checked us in was very helpful and friendly. I don't know her name but she has been looking after us trough the whole stay. Also it was lovely to come back every day to a very clean room with new animal made... More 

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London, United Kingdom
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 13, 2014

Wow can't believe all the bad reviews. I stayed at this place over a week and it was awesome value for money. My advice for any hotel booking is not to book too many nights ahead online, just book one perhaps and go from there, better still just turn up as Playa is full of hotels! The reason I say... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 16, 2014

One point for the receptionist, Nina who allowed us to move rooms after a LOT of arguing. No other redeeming features. It's noisy, cramped, dirty, uncomfortable and unsafe. Our room flooded while we were out and the staff refused to help us mop it up. The roof terrace looked nothing like the pictures online or in the brochure. Our door... More 

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Additional Information about Hotel Maya Turquesa

Address: Calle 8 Norte entre 10 y 15 Avenida, Colonia Centro | Colonia Centro, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Maya Turquesa 2.5*
Number of rooms: 35
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Also Known As:
Hotel Maya Turquesa Riviera Maya/Playa Del Carmen, Mexico

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