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Allegro Playacar

Lote Hotelero 7, Desarrollo Playacar | Playacar, Playa del Carmen 77710, Mexico
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3,008 Reviews from our TripAdvisor Community

Traveler rating
    880
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    228
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672
1,151
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7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Allegro Playacar
See the most recent reviews
Houston, Texas
1 review
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 11, 2005

We stayed the weekend of July 4th and I have to admit that our stay was disappointing. I do not understand why it is rated a 4 star hotel, I think I'd rate it a 2. The lobby has no air condiitioning, so you have to sit in the heat until check in time which is 3:00 p.m. The rooms... More 

Was this review helpful? Yes 14
A TripAdvisor Member
2 of 5 stars Reviewed July 30, 2005

My family & I also stayed at the Allegro during the hurricane. It was our one big summer vacation...kind of a bummer. Okay, the good & the bad. Pre-hurricane, we had a great time. The resort grounds are really beautiful. Lots of good photo ops around. The pools were fantastic. The beach area is smaller but we actually thought this... More 

Was this review helpful? Yes 20

Travelers are raving about these Playa del Carmen hotels

Lake Havasu City, AZ
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 25, 2005

We also made it through the hurricane, but had three nice days to play before it hit. Resort was nice and clean. Grounds were kept up nicely pre-storm. Food was just so so, breakfast being the best. Breads very good. Dining area is very hot and humid even during breakfast. Would be nice if dining hall upstairs was closed in... More 

Was this review helpful? Yes 7
Alpine, Utah
Reviewer
3 reviews 3 reviews
3 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed July 23, 2005

We spent $8,000 to take our family (7 of us) to the Allegro and were not impressed. We were told the hotel was 3.5 stars and the service was 5 star. I would give the hotel 2 stars and the service maybe 3. I will give you the good first: 1. Nice grounds 2. Beatiful Carribean water...warm and clear 3.... More 

Was this review helpful? Yes 33
Houston, Texas
2 reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 20, 2005

I don't want to give the hotel a bad review as my visit during the hurricane was extremely unusual. I had stayed at the Allegro a year earlier and really loved it. Was very surprised at the beach erosion. Not much space to walk around people sunbathing and no room for volleyball at all. But the hotel acted like the... More 

Was this review helpful? Yes 24
A TripAdvisor Member
4 of 5 stars Reviewed July 18, 2005

We have been to Playa many times and will go again. The Occidental Allegro Playacar hotel had a substantial upgrade about a year ago. Their efforts show and the staff seemed to be pleased with the improvements. A happy staff makes happy guests. A very good hotel. All the hotel in Playa have their own character. We first stayed at... More 

Was this review helpful? Yes 11
A TripAdvisor Member
3 of 5 stars Reviewed July 11, 2005

This was our sixth trip to Mexico, the first to Playa Del Carmen. I'll start with the rooms. Yes, the beds are very hard, but I slept OK. The rooms are very small with little to no storage room for stuff. However, they are clean. Luckily, we spent very little time in the room. As for the food, after the... More 

Was this review helpful? Yes 7
texas
2 reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 11, 2005

Upon our arrival we were greeted by the hotel clerk with a smile and a Cold glass of pink lemonade. We really needed it to refresh after a long trip in. Then the front desk clerk told us that we were unable to get connecting rooms as we requested per our reservation and was told that they would accomadate us... More 

Was this review helpful? Yes 16
A TripAdvisor Member
1 of 5 stars Reviewed July 5, 2005

We knew, from reading the reviews, that this was not a five star hotel. But, we were still very disappointed. The staff was not very welcoming upon arrival. The first room we were taken to smelled so horrible that we requested another one. Unfortunately, this room did not have much of a roof. The buildings have thatched roofs and they... More 

Was this review helpful? Yes 7
A TripAdvisor Member
1 of 5 stars Reviewed July 4, 2005

Ok, where to begin this nightmare? Lets start at check in. We reserved the "Superior" deluxe room with either a pool or ocean view 2 months ahead of time. We recieved confirmation of our reservations. We arrived on June 25th 2005 to the hotel and were promptly told that we did not have the room we reserved, all the superior... More 

Was this review helpful? Yes 9
Hotel Review Summarization

What travelers say

  • Pool bar(11)
  • Very good(11)
  • Lunch buffet(8)
  • Italian restaurant(8)
  • Thatched roofs(7)
  • Grounds were beautiful(4)
  • Different theme(4)
  • Great time(4)
  • Friendly and helpful(3)
  • Bottled water(3)
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